I've been living in A Designation manage property for 6 years now and recently had a few things…read morebreak down and each time they have fixed or replaced them immediately. This team don't mess around, they just get things done without delay.

One of the best management companies I've ever come across. You typically hear about horror stories…read moreabout the lack of care from a management company when you're a tenant but not here. From Ben, Neena, Olivia and the rest of the team each person I've dealt with listen to the requests made and immediately act upon it to ensure tenants are comfortable and secure within their living quarters. I've had experiences with other management companies that won't care to follow up with requests or issues but rather blame individuals or make them live with the inconvenience and just collect their monthly rent. Great to work but even better people!!

Professional representatives Knowledgeable employees…read moreVery easy process Good communication

Denise has been our realtor for our investment property for a few years now. We love working with…read moreDenise. She is responsive and supportive. She does everything well to get the property leased out. We highly recommend Denise to other people!

A & J Property management provides a wonderful service. My tenants liked them as well. Very honest…read moreefficient and always easy to reach. Everything is documented and very above board. They even helped me work out with an issue with my lease. Highly recommend. Thank you Andy!

Called asking about properties in the area. Man I spoke to was very rude and dismissive - told me…read moreto check Zillow. Don't waste your time.

This review is not about property management -- it is about Jack, our on-site manager, and Angela…read more When my kid accidentally locked the bathroom door late at night, Jack was actually out for the evening but still drove back to help us. He and Angela resolved the problem by 11:20 PM. We were so grateful. But the story doesn't end there. Two days later, Angela visited our home and brought gifts for our kids -- coloring books, reading books, and small toys. Our kids were so happy. Jack and Angela went far beyond what anyone could expect. Their kindness and warmth made our family feel truly welcomed in our new home. We will not forget this.

Update: Following these unresolved maintenance delays that damaged my unit, I took this matter to…read moresmall claims court. An official judgment was entered on public record ordering the Toluca Lake on Rose HOA to reimburse my insurance deductible due to common-area negligence. Despite Beven & Brock's public denials of accountability, the court record stands. Homeowners deserve transparent management, timely repairs, and professional communication, none of which were provided here. _______________ I received a public response from Beven & Brock that does not accurately reflect my experience or their documented role in managing the Toluca Lake on Rose HOA. Beven & Brock claims they "have no business relationship" with individual owners and that they "did not hire F&M Plumbing." However, the written instructions that homeowners receive tell a very different story. On January 30, 2025, Beven & Brock sent an association-wide notice (attached) stating: "This is a reminder that all maintenance requests/issues must go through me, NOT the board." -- Beven & Brock Association Consultant for Toluca Lake on Rose HOA This email makes it clear that Beven & Brock is the sole point of contact for all repairs, maintenance, and vendor coordination, and that homeowners are prohibited from contacting their own board of directors directly. This directly contradicts the company's public claim that they "do not work with owners." ______________ My concerns stem from several serious incidents: 1. Delayed Response to Property Damage On June 25, 2025, the community pool overflowed and flooded my living room. Despite reporting it immediately, Beven & Brock delayed scheduling inspection and mitigation for weeks. During that time, I was forced to hire a licensed emergency mitigation company to prevent mold due to my daughter's and my asthma. 2. Multiple Plumbing Failures F&M Plumbing, the vendor Beven & Brock repeatedly directed the HOA to use, caused or contributed to multiple leaks in my unit (documented on 7/20, 7/22, 7/29, 9/19, and 10/12/25). These leaks caused additional property damage and a $175 improper bill. 3. Conflicting and Inconsistent Information Throughout these incidents, Beven & Brock communicated inconsistent directions, delayed repairs, and provided unclear or contradictory explanations. Their public response here states they "did not hire" any vendor, yet their internal emails identify F&M as the HOA's approved plumbing vendor and instruct homeowners to work only through them. 4. Lack of Transparency and Accountability When I tried to resolve issues, I was repeatedly told that only Beven & Brock could communicate with vendors or the board, and that owners must go through them for every maintenance-related matter. Yet publicly they state the opposite. These problems are fully documented in emails, invoices, photos, and correspondence with the HOA and vendors. My intention in posting this review is not to attack the company, but to provide clarity to other homeowners and boards. My experience with Beven & Brock shows significant challenges in timely response, communication accuracy, and consistent handling of maintenance issues. I hope this review prompts improvements in transparency, accountability, and respectful communication with homeowners. I stand by the accuracy of the information provided above.

Avoid this place at all costs. When the renter doesn't pay Scott will not let you know and then let…read morethe rent lapse for several months. I'm starting to wonder how many of the reviews are fake here.

Every time I need service and when I call there always very helpful we love there place we're…read morerenting there a awesome team

We just had the blinds replaced in our Santa Monica rental, and the customer service overall was…read morefantastic. While there were a few minor delays along the way, Daniel Glaser from Glaser Property Management was ultimately very helpful in getting everything taken care of. He is always quick to respond whenever we have an issue at our place, which we really appreciate. His handyman, Dave, helped coordinate the next steps with Fred Mokhtari at Blinds R Us, who measured our windows. Fred went above and beyond, even coming out a second time just to re-verify two windows we were unsure about. Today, Francisco from Blinds R Us installed the blinds. He is a true professional--meticulous, experienced, and focused on perfection. He took extra care adjusting every piece until it was flawless. A great team effort, wonderful communication, and a fantastic final product. Thank you to everyone involved!

Extremely conscientious, thorough and communicative. None better. Professional bearing with…read moreintuitive insight maximizes property efficiencies and reduces costs.

I spent 2025 remediating my house in Altadena after the fires and decided to rent it. Proactive has…read morebeen great at walking me through all of the various processes and also helping me prepare my house for rental. They have experience not just with residential rentals, but also understand the nuances and challenges of post-fire Pasadena and Altadena.

I've had a great experience with this property management team. They have been responsive and…read moreattentive to our needs as tenants. They quickly responded to our request to view a property, and were easy to work with throughout the lease-signing and move-in process.

I've worked with Allstate HOA Management since 2020, and after dealing with other management…read morecompanies, the difference is night and day. They are extremely responsive--emails are often answered within minutes, with clear, detailed communication and zero loose ends. If something needs to get done, it gets handled quickly and correctly. Early in our relationship, we had a major leak that led to mold remediation. Our insurance company initially denied the claim, but Allstate HOA Management pushed back hard, handled the process strategically, and got it fully approved--saving our HOA more than $18,000. They also identified and renegotiated a vendor contract we didn't even realize could be improved, cutting $1,700 per year in unnecessary expenses. That level of proactive cost control is rare. On top of that, they've modernized everything--online payments, instant access to financials, clean reporting, and consistent support across their entire team. Whether it's emergencies, vendor management, budgeting, or complex HOA issues, they handle it efficiently and professionally. Bottom line: if you want a management company that actually protects your HOA's finances, communicates clearly, and executes at a high level, Allstate HOA Management delivers.

I want to highlight the level of care and attention our community has received since switching to…read moreAllstate HOA Management. The difference has been noticeable, and a lot of that comes down to the quality of their team. Samantha in accounting has been incredibly helpful and responsive, and David Bar, the owner, is clearly hands-on and takes pride in running a professional operation. You can tell they genuinely care about the communities they manage. Things are more organized, communication is better, and issues actually get resolved in a timely way. It's made a real impact on how smoothly everything runs day to day. If Allstate HOA Management continues building their team like this, their reputation will only keep getting stronger. Based on our experience, the switch has been a very positive one.

NOBODY move to any of the apartments that this company 'Focus Property Services' rents out…read more (Speaking from experience) - I will list below all of the things that are terrible. 1. Get ready to be treated nicely and receive communication from all management at the beginning of your lease but get ready to be fully neglected the longer you stay. They only want you for your rent money. 2. All agents are terrible at communication. Siurabe, Nelson, Kevin - the entire property as a whole. Get ready to send emails/phone calls/text messages and receive no response if you're in need of any type of assistance. 3. All of their properties are poorly made (construction) meaning you will be able to hear all of the residents residing around you way more than living a comfortable life. If you love hearing the toilet flush from your neighbor, perfect for you. 4. When maintenance is being done in another residents unit- get ready to NOT be notified that they are shutting the water down and who knows for how long. They won't answer if you call the office- as I've said, they only care if you pay your rent. Overall these apartments are incredibly terrible, communication deserves a -0000.1, I would grant this a negative star if it was an option instead of "1 star". Nobody move here if you desire to have peace, a comfortable living, if you want to be happy and not stress. You will be neglected. The most unprofessional management to exist.

I am extremely pleased with the services this company provides both on-site and in office. Our…read moreon-site manager Dominique is excellent, well knowledgeable, understanding and easy to work with; she is always willing to go above and beyond dealing with all of our issues or concerns in a timely respectful manner. Kevin is superb! He is responsive and always makes sure to follow up. All of our questions, property concerns and even neighborhood challenges he faces head on and contacts us continually to ensure the problem is resolved. I can't say enough great things about Kevin and the entire company! Thank you, our experience living here has far exceeded our expectations. We have lived under several management groups and this one by far has been one of the best experiences. Thank you!

Very Good Service. I very appreciate that you always on the top of your job . Whenever we call you…read morefor any reason You guys are taking care of our problems. Good job Yulisa.

I am elated that GPM no longer manages my complex. They were rude over the phone, would close…read moremaintenance requests without addressing them, sent out unfriendly and messy vendors and overall were not pleasant to interact with. Some of the vendors they hired drank while working leaving their empty bottles in my trash can which is unprofessional and rude. I would not rent a unit from GPM in the future and most of these reviews (if you actually read them) are fake.