This auto shop used to be very good. But now it is horrible after the management changed. I had a…read moreState inspection there, they forced us to change the brake pads! about 7-10 days after brake pads replaced, every time when I brake the car, it makes a hissing sound, it sounds like the pads worn out completely. And they charge 3% credit card surcharge unless you pay them cash!! Will never to go there again!!

I dropped by Lei's Auto and told them that my power window is broken. I want to know how much they…read moreare going to charge to replace it. At the time, they were about to close, so I said I could drop by the next day. The guy strongly suggested I leave my car there so that they could work on it first thing in the morning. Given we are both Chinese, I believed him. So I left my car there and asked him not to work on it until he gave me a quote. I didn't hear back from them the next day, so I called. They told me it's going to cost more than 1000$ to fix the window. I think it's too expensive and wanted to figure out something else. However, when I went to pick up my car, Lei's insisted on charging me 45$ for the mechanic inspection. I didn't think it was fair, but as a lady who wants her car back, I had no choice but pay the 45$. No one informed me that leaving my car there would cost me 45$. In fact, I think they set me up for this. Not honest people, not recommended. 再去lei's auto之前， 我就打电话说我的电动车窗坏了。 需要修理。 我到了lei's修车厂时，他们快下班了。我说我可以先开走，等他们查好价格再过来。当时的一个工作人员强烈建议我把车留下，那他们明早就可以早点开工修理。我说那你要先给我个报价才可以修理，他说好，明天一早就给我电话。第二天并没有人给我电话，我打过去好几次，然后才有人给我报价说要1000多刀。我觉的太贵了，就想把车先取回来。去取车的时候，lei's一定要收我45刀的mechanics检查费。说白纸黑字在墙上。可惜我头天来的时候并没有进屋，也没有看到这张纸，也没有被告知过。这应该就是欺负我一个女生，想拿回车不得不给钱的感觉。付了45刀买个教训，也给各位同胞提个醒。

I am very unhappy with this place. I brought my car in for what should have been a minor repair,…read morebut instead I was charged $159 for what felt like a bogus diagnostic test. The biggest issue, however, is their customer service. They rarely return phone calls, making it extremely frustrating to get updates or schedule service. Poor communication and unexpected charges have made this a disappointing experience. I would not recommend this shop, be careful.

This is my second time at Reliable Auto for a state inspection. First, the young ladies are…read moreextremely kind and deliver excellent customer service. They are always a pleasure. I didn't have a copy of my insurance card; the young lady was kind enough to print a copy for me from my online policy. I had a daytime running light that had been out of service for weeks. I fully expected to pay for that in addition to the cost of inspection. Apparently the wiring was loose so I was not charged. In today's environment that level of honesty is extraordinary. I will continue to patronise Reliable Auto and recommend them to everyone I know!

I'm very happy with the service. The staff was professional and kept me informed throughout the…read morerepair process. Everything was done with great attention to detail.

I contacted this shop about repairing my truck's front differential ( ear bracket broke .. newer…read moremodel issue cause of the new cast aluminum instead of cast iron) and sent them photos of the issue. After that, I never received any response. I understand shops can be busy, but completely ignoring a customer after they reach out is frustrating. I was hoping for at least an estimate or some communication. Unfortunately, the lack of response made this a disappointing experience.

The name really says it all. I just had a great experience with Phil's! They were prompt,…read morecourteous, well priced, and have an awesome digital platform that allows you to see everything they're doing to your car, step by step -- total transparency. Glad I found Phil's. I won't be going anywhere else from here on out.

We were in town from Buffalo, NY for a wedding. On the drive we started to hear a terrible grinding…read morecoming from our rear brakes. After seeing the great reviews for Phil's, we called Phil and miraculously he was able to fit us in. He replaced our rear brakes and really saved us!! Thanks again Phil. He's a great guy for a Cowboys fan. Go Bills!!!

So a rickty ride down the cobblestone part of Germantown Avenue caused my muffler to break free. I…read morefigured this was the perfect opportunity to give Rapco another try since Jason had been so gracious in his response to my first review. I did not go in an immediately ask for him, instead I let the transaction flow to see how I felt. I was treated very well by Fran and Bill at the front desk but what I truly appreciated the most was being taken into the installation area and shown exactly what the problem was and what it would take to fix it. A huge portion of the pipe was completely rotted through. After getting my estimate which was quite reasonable cuz I did do some research, I explained to Bill and Fran about my previous experience and they were completely apologetic and as gracious as Jason had been. My work took a little while but the accommodations were good. Rapco has a spacious waiting room so distancing was not an issue, a tv and plenty of magazines to keep you occupied. Very happy with my visit and plan on coming back for that Yelp check-in offer.

I received fantastic service from the staff at RAPCO. They diagnosed my suspension and braking…read moreissues on my 2007 Ford E350 and completed the necessary repairs quickly so I could get back on the road. They stand by their work and realigned my truck, shortly after I reported the problem. It's been a couple of months since these major repairs and I am 100% satisfied and recommend them highly. I was also able to take advantage of the financing program that gave me 100 days at 0% interest. That worked for me! I'm grateful to the people at Rapco for their courtesy and professional repair.

Be careful. This shop hires lots of young ( thus less experienced) mechanics. I would not trust…read morethis shop for complicated repairs. They charge much higher than most other mechanics shops: for example, they charge over $90 for annual inspection ( pass or not). You can easily find a place for annual inspection at $60-$75.

I was involved in an accident which resulted in vehicle being badly damaged in front bumper, brim,…read moreand hood. I came across JB Motor works based on recommendation from a friend so I scheduled an appointment for the car be serviced. I was given the most gracious accommodation from the staff even a ride home. Despite the wait while in repair, all things were processed accordingly with great communication including with my insurance. When picking up my car the viewing of the repairs made were truly satisfactory to the needs met. In many ways practically like brand new, I highly recommend to anyone getting their car serviced @JB Motor Works. Thank you again!!

Erik is fantastic, all the guys at the shop are honest and happy to help! Seriously recommend if…read moreyou're looking for a trustworthy mechanic in philly. They got me in same-day for two different cars and the work was exceptional!

I called them the day after my check engine light came on , they let me come in a hour after I…read morecalled. They looked at my car gave me a reasonable price and fixed my car right on the spot they were so nice. costumer service was great made me feel comfortable. & reasonable prices ! Will be coming back for the Maintenance of my car .

On Saturday, November 1, my boyfriend's car stopped on the road all of a sudden. This was not ideal…read moreas we were both out of town and we had plans that day. We called around 9AM and we were told that they had the availability to check out the car immediately. The company was fast, efficient, reasonably priced and friendly. We were able to leave the auto shop at 1 o'clock and the car is in good shape and runs perfectly now. We cannot think Ross's enough.

My family and I have been going here for years with our cars. Prices are very reasonable and…read morewhatever job that needs to be done will usually be finished before the day is out. They call with estimates before the job starts so you can gather time to get money together lol. Best to come as early as possible because it can fill up quickly throughout the day.