My first time at this place, I couldn't find it. I called…read morewhile I was on my way, and it went to voicemail, so I hung up. Then, I got to the parking lot, and still couldn't find it, so I called again. Same thing, it went to voicemail. Within 30 seconds, the store called back, saying "I see that you called twice, can I help you?" "Yeah, I can't find you." Erin stayed on the phone, and guided me to the store, using landmarks in this huge parking lot. Okay, so I finally get tom the store, and wanted to see the Shiitake X-Chair. Erin it to showed me. It was definitely a mushroom color, but the manufacturer insisted that it was a dark green. Erin started a chat with the manufacturer and sent them a photo. So many people rely on the photos on websites, but what if it's the wrong photo? I asked Erin if she could order a new one from the manufacturer to see what color shows up. "Sure thing!" I would say this is great customer service.

We bought a very expensive "leather" recliner here only to find that after just weeks of use, the…read moreseat started to tear. That means it's not full leather - it's bonded which is very cheap to make. It looks good but does not hold up to daily use. For the price we paid, the chair should have been all top grain, high quality leather. That's what we were sold but did not receive.

Back again for another mattress. And, once again very, very happy- service, quality, selection,…read moreprice. Not to mention loads of on-site parking.. and we certainly found exactly what we wanted plus the delivery guys are equally good. In the price is disposal of your old mattress and installation of the new one. Added to the package- it's manufactured locally- no tariffs to ponder. Bottom, it's a great deal and it's local!

I was used to sleeping on a folding memory foam mattress. They placed a twin size encasement cover…read morethat I had provided. I'm getting used to real quality now.

Ty at Mattress Firm Clackamas was super helpful and easy to work with. He took the time to explain…read moredifferent mattress options without being pushy and helped make the whole process simple. Great customer service and really knowledgeable. Definitely recommend asking for Ty if you go in

Delivery left marks all over my walls and dragged my new mattress throughout the house. Worst…read moredelivery ever and left damage.

Sherri is hands-down the most professional, transparent, and genuinely trustworthy person you could…read moreask for when mattress shopping. My family has worked with her for as long as I can remember, and there's a reason we keep coming back. She actually listens to what you need (comfort, budget, sleep preferences) and then guides you toward the right fit--without pressure, gimmicks, or the usual "let's start you on the most expensive bed so everything else feels cheap" routine that other stores do. With Sherri, you don't have to haggle or play games to get a fair deal. She's upfront, honest, and she'll get you the best price without making you fight for it. You can tell she only carries mattresses she truly believes in--she doesn't push something just because it's pricey. She took her time with us, explained everything clearly, and made sure we felt confident in what was right for us before we left, no matter what that meant. Also worth mentioning: she's amazing with kids. She made our kiddo feel welcome and included, which made the whole experience less stressful and honestly kind of special. If you want a no-pressure, genuinely helpful mattress-buying experience with someone who actually cares that you sleep well--go see Sherri. Highly recommend- best in the business a she has some cool/neat tips and tricks to make sure the mattress you take home is the best fit long term. Mattresses in store are always more broken-in so often when you get home and get the brand new mattress it feels stiff and harder than you remember in store- and her tips and tricks help make sure it'll still be right for you once you get home. Absolutely must go!

We were referred to this mattress place because they had pillows. The ladies there are very nice…read moreand very friendly. We ended up buying a bed there! The pillow didn't work out for me so well but they worked with me on that. I really liked this place and I'd highly recommend it!

I purchased a Tempur-Pedic firm queen mattress from BedMart in Oregon prior to relocating to…read moreColorado. The salesperson stated the mattress was new, simply a prior-year model. It was loaded from BedMart's warehouse directly into our moving van. When opened in Colorado, the mattress was clearly used. I have photographs taken immediately upon opening and all original receipts. I initially contacted BedMart but was unable to resolve the issue at that time due to my move. I later contacted BedMart again and explained that this is not a warranty issue, but a misrepresentation at the point of sale. Despite this, BedMart referred me to the manufacturer warranty and declined responsibility, citing time elapsed and the mattress being in another state. This complaint concerns the sale of a used product represented as new and BedMart's refusal to provide a reasonable corrective resolution. Requested Resolution: Replacement with a new, firm, queen-size Tempur-Pedic mattress or a fair corrective solution consistent with what was represented at purchase. Documentation Available: Receipts, photographs, and email correspondence.

we walked in to find a King size mattress. we gave the salesman an idea of what we were looking for…read moreand possible price. He was rude. After telling us how long he'd been in the mattress selling industry and the knowledge he has and telling us we will NEVER find what we're looking for in the $800-$900 range. Guess what Mr Happy Face, we found exactly that mattress in that price range with delivery from "Costco". it'll be here tomorrow. Aww too bad so sad for you. Must be lonely working there for you. consider changing your attitude!

Amazing service. Terrific communication and professionalism. The value was spot on. Will,…read moredefinitely shop with them, again.

We love our new couch! The quality and options to customize was awesome! Great prices and great…read morecustomer service. Thank you Robert and team!! We appreciate it!!

We had a great experience here with Jim Berry as our salesperson. He was really friendly and…read morepatient with us, without being pushy at all. We probably spent over 2 hours in the store, testing out just about every sofa for our apartment. And asked him a thousand questions. He didn't upsell us anything, if anything I felt he was always trying to find us good deals for our budget. He was really knowledgeable with his inventory as well. I would definitely want to work with him again when I'm shopping for more furniture. This place had lots of options if you're shopping for sofas btw.

I don't leave negative reviews, but this is the WORST couch we've ever had or sat on…read more AVOID ASHLEY AT ALL COSTS. my partner bought a couch from Ashley 4 years ago and it's great! so we decided to get another from them. this couch has gone downhill FAST. it has deteriorated worse in 5 months than his old couch has in 4 years. we bought in June, and it is 5 months later and it is pilling EVERYWHERE, the seat cushions are completely flattened and there's giant gaps between them. my legs go numb after sitting on it for too long, it's like sitting on wood covered in itchy, poorly made, fabric. it's also creaking already. technician came out and said that it is a subpar couch and poorly made, but that Ashley will say it's normal ware. as of now I cannot recommend Ashley furniture at all and would suggest to stay away. pending the resolution and the outcome, it might be a different story, but they are not a good company to work with or buy from. pictures speak for themselves, the amount of pilling on this is couch is ridiculous.