Marty was amazing and I highly recommend him to everyone. Great experience all around. Will…read moredefinitely be a lifetime customer.

Steve, Angie, Tyler and all the staff were very friendly and helpful. Great Customer Service and…read moreeven though we didn't leave with a car today, we will be back and will be buying one. Highly recommend and worth the drive from Elk Grove

Bought a used Toyota Prius which turns out to be a great car. The whole process was smooth and…read morecompleted within 2 hours.

As an out-of-town buyer, I was skeptical about making such a large purchase (~$80K) without seeing…read morethe vehicle in person. However, George and his business partner Julia completely eased my concerns, even answering my late-night questions. George walked me through every step of the process and did several virtual showings, being very honest--even pointing out tiny interior scratches most people wouldn't bother mentioning. I really appreciated their sales approach--never pushy, just focused on making the whole experience pleasant. I had originally planned to fly in and pick up the car, but due to the cost, I decided to have it shipped. George and his team went the extra mile, coordinating with the shipping company (even on weekends!) and teaching me a few money-saving tricks as an out-of-town buyer. George was extremely thorough, taking tons of photos as the car was loaded onto the delivery truck to ensure no damage. The car arrived exactly as described, and I couldn't be happier. Thank you, George and Julia, for making this such a fantastic buying experience--I'm absolutely loving my new car! I'd definitely purchase from SV Auto Sales again when the opportunity arises. Derek

Even though I live in Sacramento, I always go to this location. It's very clean and quiet. The…read morestaff are friendly, professional, and easy to talk to. Everything is clear about what services need to be done, and questions are always answered. Sometimes they do take a while to call you back. If there's ever an issue, they are willing to find a solution. I love that the waiting area has drinks, water, coffee, snacks, and plenty of things to read. There's a TV and charging ports for all types of phones. There's seating inside and outside. They provide a shuttle if you want to go elsewhere while your car is being serviced.

I had an amazing experience purchasing my 2026 KIA K4, all thanks to my representative, Zivan…read moreDuenas. From start to finish, Zivan guided me through the process with patience and genuine care. He listened attentively to my needs, showing real empathy without any pressure to haggle. His courteous and polite demeanor made me feel valued and respected. What stood out most was his excitement for my new journey, which made the entire experience even more special. Thank you, Zivan, for making my KIA purchase smooth and memorable!

The service was great there at the service department. Working with Jonnathan was amazing…read more. However, I would suggest that if you're purchasing a new or used car and you are getting a warranty or paying for warranty, make sure that it's not Century automotive Service. When it comes time to honor what's on the warranty, they do not honor what they promise. We paid $6000 for our warranty on a used vehicle or air conditioner has a leak now and they will not cover it.

I'm a positive note I found the car I was looking for. I did a nice job on the detailing of the…read morecar. On the negative note we had some miscommunication issues with the finance department. Had a couple of issues with the car. Was told to tell the finance company that the dealership had repaired them even though they hadn't so the financing would be approved. After that was Done They said they would address the issues. But After the financing was approved, the issues were not addressed. Go figure probably a great place to buy a new car. If you're going to drop 80 grand on a new Corvette. But as far as used cars go, I'm neutral on that. Also, the windshield had a chip in it, which I fix on my own. They wanted me to come back in two weeks, but being that I live in Chico, it would've cost me more to take to drive there to fix it myself. And when I had the car detailed, I was offered a free tank of gas as well but because of time constraints and lunch breaks I didn't get that either. Oh.

Sean smith at the service dept is a great guy. He Went to extra mile to help me and had my truck…read moreback the same day from service (service time may vary of course) Go to Folsom lake dodge

Basically scammers. Go elsewhere…read more They will refuse to sell you a vehicle without extended warranties, theft prevention , and a bunch of other ad ons. If you want a fair deal this is not the place

Glad I got someone pleasant to work with. Travis, you da man! I'd buy another car from him if I had…read morethe means to. We got late funding because our credit union not inputting the correct features on the KBB making it the LTV guidelines not match. In other words, they said "we won't let you borrow more than what the car was worth." Armando and Travis, great doing business with you. Def better than the shady dealership who wasted my time and gas..

This was every stereotype of the worst car buying experience anyone could have potentially had. The…read moresales team initially contacted me about a vehicle I was purchasing that had arrived but then was accidentally given to someone else. This was frustrating, but they tried in good faith to make it right. The closing/finance team was atrocious. Armando tried to fast-talk his way into every upsell and markup possible, would not take ownership of multiple typos, numerical mistakes, and inaccuracies in legal DMV paperwork, trying to fast-talk his way through it, blaming others for giving me inaccurate info, and making multiple mistakes despite blatant/flagrant errors. When asked for a supervisor, he got his friend/colleague, a younger, red-headed gentleman who presented himself as a supervisor/manager and who had a terrible attitude and dismissed me with his arms crossed. When an actual manager arrived, they did make some efforts to make things right by having a supervisor review the signing paperwork with me - ultimately even more numerical and objective errors were found in paperwork review (incorrect contract/purchase date submitted to the DMV!). If you find yourself deciding to purchase a car from this dealership, be incredibly wary of the finance/closing department. Scrutinize EVERY DETAIL and EVERY LINE, as they will use the terms "standard, included, mandatory, free, optional" in every manipulative and deceptive way to get you to say, "screw it" and push through to sign paperwork. Dealt with them lying to my face and trying to get me to like it for 5 hours. If you get the younger, red-headed/sandy haired guy or Armando, just assume they are lying to you and scamming from the handshake onward. 0 stars, negative stars if possible.

I purchased a 2013 BMW X5 from the folsom location. The vehicle was priced well after a long search…read moreof similar vehicles in the area and when I arrived on the lot, the salesmen were very friendly and had absolutely no pressure in their presentation. Simply asked if I needed any assistance and offered me the keys to test drive with ease. The purchase process was very simple and after making the decision to go ahead with the purchase, I was out the door within 15 minutes with the keys in hand. Within a week of purchase, I drove the vehicle 700 miles to Phoenix and while I was there, I had a BMW shop perform a full inspection on the car. It passed with no significant issues beyond normal wear and tear. The only issue that I have had in the 2 or 3 months since purchase was the check engine light came on for a pump that pressure checks the fuel tank to verify no leaks. A simple fix. With any used car lot that is not a major car company lot, you take risks with your purchase, but I was pleased with my interaction with the sales representatives and with the purchase. I believe I got a lot of value in my purchase.

Was skeptical on coming here based on some bad reviews. Lots of people claiming you will get a…read morelemon. That can happen anywhere, just gotta check out the car before buying. But anyways I ended up coming here because it was conveniently close to us. Ended up buying an older CRV. It has been running like a champion for the last few months, and has done us really good. Only thing I can say is I found out the AC didn't work before buying it, but I only found out because I tested it. They didn't go out of their way to tell me. So just check out the car thoroughly before buying. And remember that most people are more likely to go out of their way to leave a review based on a bad experience than a good one.

When we first moved to Folsom, I dreaded having to find a new mechanic…read more Shannon Family Auto has been a trustworthy, honest, efficient, and consistent auto shop for my Honda Civic. I've been a loyal customer since 2021 and I know I'm in solid hands!

I bought an old car and they fixed it up like new, runs great now. They have my best interest in…read moremind when taking care of my car. Honest and reliable with great communication from Cameron well done.