I purchased a 2013 BMW X5 from the folsom location. The vehicle was priced well after a long search of similar vehicles in the area and when I arrived on the lot, the salesmen were very friendly and had absolutely no pressure in their presentation. Simply asked if I needed any assistance and offered me the keys to test drive with ease. The purchase process was very simple and after making the decision to go ahead with the purchase, I was out the door within 15 minutes with the keys in hand. Within a week of purchase, I drove the vehicle 700 miles to Phoenix and while I was there, I had a BMW shop perform a full inspection on the car. It passed with no significant issues beyond normal wear and tear. The only issue that I have had in the 2 or 3 months since purchase was the check engine light came on for a pump that pressure checks the fuel tank to verify no leaks. A simple fix. With any used car lot that is not a major car company lot, you take risks with your purchase, but I was pleased with my interaction with the sales representatives and with the purchase. I believe I got a lot of value in my purchase. read more

Was skeptical on coming here based on some bad reviews. Lots of people claiming you will get a lemon. That can happen anywhere, just gotta check out the car before buying. But anyways I ended up coming here because it was conveniently close to us. Ended up buying an older CRV. It has been running like a champion for the last few months, and has done us really good. Only thing I can say is I found out the AC didn't work before buying it, but I only found out because I tested it. They didn't go out of their way to tell me. So just check out the car thoroughly before buying. And remember that most people are more likely to go out of their way to leave a review based on a bad experience than a good one. read more

Great at selling :) Bad on keeping promises at time of sale . :( When I got my Ford Sport Trac I told them there was a noise coming from breaks , I also told them sounds like they will run out pretty soon . Seller made a note and compromised to replace of that was the problem of the noise . I came to the shop , ( brakes are at 3mm already, point where it's recommended to replace ) still safe to drive but it's already recommended to replace . They simply didn't want to replace since noises are normal on all cars ( that's their excuse ) I got my car with the promise of a break replace if that was the motive of the noise . It was and to the point of being replaced Few words make sure you detail everything you get at the point of sale . I drove 2 times for this 4 hrs ( back and forth) just to get a No from something promised . read more

First off I'd like to say I have bought brand new and used cars from the larger automalls, and local dealers in the past... that being said... Michael Kane from the Roseville Location was amazing, this was the easiest car purchase we have ever had, we also had to use financing which was a breeze, he got us a rate we couldn't even argue with it was great. Sooo easy! Super quick!! Didnt get pressured into anything. If im ever looking for a used car again I'm definitely going back to tripple crown. Thanks again Michael Kane. read more

Triple Crown Auto Sales - The car Nolan bought. - Used Car Dealers Near Me - Folsom, California

If I could give zero stars, I absolutely would. I want to warn anyone thinking about buying from Triple Crown Auto Sales -- don't do it. Save yourself the headache, the stress, and the thousands of dollars you'll lose dealing with this place. I bought a 2013 Audi Q7 from them on September 5, 2025. When I looked at the car, I pointed out that the oil change was overdue and that the gas gauge didn't read correctly. Their employees assured me they were salaried (so there's "no pressure") and said their service department could handle any issues we found. They agreed to fix the gas tank, so I trusted them. Big mistake. The first night we brought the car home, we found a massive oil leak--oil all over our driveway after one family trip. I called immediately. Their service department said they'd take care of it when fixing the gas tank and that they'd "make it right." That promise meant nothing. When they finally looked at it, they told me it needed $4,000 in repairs for the oil leak. They offered to "help" by knocking off $1,000--on a car I had literally just bought from them for $11,000. They knowingly sold me a vehicle with a major oil leak and then tried to spin it like I should be grateful they were "helping." When I spoke to the sales manager, he was rude, condescending, and completely unprofessional. He mocked me for not knowing how to inspect a used car and told me a story about his dad buying a lawnmower that broke the next day -- and how that was "just how life works." Comparing a broken lawnmower to an $11,000 vehicle purchase is insulting and absurd. He actually said to me: "What did you expect from a 12-year-old European car with 100,000 miles?" Here's what I expected: honesty, basic decency, and not to be sold a car with a catastrophic oil leak. The manager even admitted they only check safety things like brakes and lights before selling cars -- because that's all California requires. So yes, they'll sell you a car that leaks oil all over the road and driveway and call it "normal." I brought up the safety hazard of oil spilling everywhere, and he brushed it off like it was no big deal. Triple Crown Auto Sales clearly doesn't care about customers, families, or safety, only profit. I will never do business with them again, and I'll make sure everyone I know avoids them. Two friends were planning to buy their daughter's first car there after hearing what happened, they've changed their minds. This was a chance for them to stand behind what they sell and show integrity. Instead, they chose arrogance, excuses, and blame. If you're considering buying a car here don't. They'll smile and shake your hand, but once they have your money, you're on your own. Go anywhere else. read more

Every time I think of Triple Crown and the piece of junk of a car they sold me in March 2025 I get angry. The engine had to be replaced within 2 months of purchasing. We did get a portion of the money back after reporting them to the Automotive bureau of investigation and the better business bureau. I still lost money, time, energy which created a lot of frustration which I can't get back dealing with those grifters. They are all snakes, conmen, smooth talking liars selling less than standard vehicles. I wouldn't recommend Triple Crown to my worst enemy..save your money and time. They actually don't deserve any star, a big fat 0 would be my preferred rating! read more

I just purchased a vehicle and Dan went through the vehicle with me and I was very impressed with the knowledge. Great customer service and detailed. I would buy from them again. read more

Triple Crown Auto Sales - 2010 CR-V EXL - Used Car Dealers Near Me - Folsom, California

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Bought a car. One week later , 5-6000 $ repairs. Very disappointed. Yet, the price we pay for a used car.

Had my car serviced here a few weeks ago, and it was a great experience. Ryan was amazing with explaining everything to me, kept me updated every way, and very affordable. read more

This is the best place ever. Ever wonder why you see so many "Triple Crown Auto Sales" license plate covers everywhere? Probably because this place is 10/10 amazing. I got my first car here and it went to 200k miles with minimal issues over the years. And that was such a good experience that when that car was starting to go, I decided to come right back to get my next car. They were so nice and helpful too, letting me test drive (probably too many) cars to find the right fit. They have great warranty options too. Then someone had stopped me on the road this morning to let me know brake lights didn't work (which I idiotically forgot to check when buying the car) and I stopped in and they fixed it for free in less than half an hour. Everyone I've ever talked to here has been so nice. And considering I'm pretty clueless when it comes to cars, they were helpful in all the right ways. 10/10 cannot recommend this place enough!!! I love Triple Crown read more

**BUYER BEWARE, YOU WILL GET A LEMON** My daughter bought a car from Triple Crown Auto in October, 2024 and not even 1 week later, the transmission went out. She was given the run around with getting the transmission replaced with them, as she had a PRco warranty, however Triple Crown told my daughter that they had to bring the car back to them for the repairs. She was not given the option to bring her car to any other shop of her choice, otherwise she would have taken the car to get repaired at the manufacturer dealership. After the transmission was replaced, not even 2 weeks later she was having the same initial problems as she did in the beginning. She was told again, to have the car towed back to Triple Crown where they had the car for over 2 weeks. Ultimately, they told her they can't replicate the problem, so there was nothing for them to fix. Triple Crown Auto is horrible! I would not recommend anyone purchasing a vehicle from them EVER!!! read more

Do not buy here nor waste your time. We found a CRV online we called they confirmed availability and drove two hours from the Bay Area. Upon arrival no one meet us outside I had to look for a salesman who after finding one looked bothered to help us. Zero customer service skills. We tested the CRV after a few minutes on the drive the check engine light came on and it started to overheat. I wish I would have read the reviews prior to coming. Beware you have been warned. read more

Once again I am writing a remand review. This is for Ryan at the repair shop and the rest of the staff there. DO NOT BUY a CAR here. SAVE YOUR MONEY. They sale cars from the Roseville and Folsom location not complete and then turn around and say well you bought an used car what do you expect? Charging outrageous prices for tunes up and coil etc. by the way that used car was $16500 dollars and they treat me like yesterday left over dog poop. TERRIBLE!!!! P.S. Also keep in mind I was there only a month ago for the same issue with my check light engine coming on. Terrible!!! read more

I was contacted by a guy named Steve because I was looking into getting a bmw. He gave me a call and we started my application, he then said just to text him all my info which I did and then he stopped replying to me. I texted him and said if I was denied or approved and no response. That's very unprofessional at least tell me I was denied don't leave me hanging after I gave you personal information too. I don't recommend this dealership at all. read more

OMG, we purchased a car from All The folks at this dealership. What a terrific experience. 3 ladies walking on the lot with a budget, they also sent us to the Roseville site. What a great selection of both lots!! They were kind , considerate and so helpful. VERY RESPECTFUL. HAD A GREAT TIME JUST MAKING A CHOICE AND LAUGHING. . WAS ABSOLUTELY ON IT. THERE SRE PLACE TO GO FOR ALL THE CAR NEEDS. LOVE THE CAR. Thanks to all!! Sales and service. 10 in our books!!! read more

I can't express how great they made the car buying experience. Alex helped us get an awesome deal on my BMW 528i, made the process incredibly smooth, and was probably the most friendly non pushy car dealer you'll ever meet. He cares about his customers! There was a problem with the TPMS before we bought the car and the service team was able to order the part and repair it quickly, at no cost to myself. Their warranty is also top notch for how comprehensive it is. Overall I would 10000% recommend Triple Crown to anyone in need of a vehicle. My last car was purchased from CarMax and while I loved the car I hated the impersonal car buying experience. Start to finish, Triple Crown takes care of their customers. read more

Triple Crown Auto Sales - Used Car Dealers Near Me - Folsom, California

The staff at Triple Crown Auto were fantastic and helpful. I saw a car on CarGurus being sold at Triple Crown Auto and immediately called to ask if the vehicle was available. Steven let us know the correct address because there are two locations called Triple Crown Auto! I told him I was traveling far to test drive the car. When we arrived, the car was put on the side of the building for us to test drive, one of the most personable acts I've ever seen by anyone selling a product. We were able to test drive the car quickly. There were only two staff members available, and it was the first sunny weekend, so it was a bit of a wait due to other buyers in the car lot. The pricing was upfront and transparent. No hidden costs. It was an overall pleasant visit. I'm writing this review because their office contacted us a month later. The DMV tags were shipped back to the dealership due to a mishap. What amazed me was that their customer service did not end when we drove the car off the lot. They contacted us to ensure they could send the tags to the correct address. Accommodating, patient, and humorous staff! read more

I saw a car they had advertised on the internet. I called and talked to Tony and arranged a test drive. The car was as advertised, near perfect, priced right, drove great and I left with it a hour or so later. Ryan took the time to go over every detail of the car before I left. I didn't bullshit them and they didn't bullshit me.....just a straight forward, honest deal on a really good car. I could not be happier with my nearly new Corvette coupe! read more

Triple Crown Auto Sales - Used Car Dealers Near Me - Folsom, California

I showed up to this dealer and needed something quick . Without even looking they brought me out a car at my price range I test drove it and it ran good. I decided to buy it and signed an as is contract and paid cash for the vehicle. I was a little nervous because I didn't know much about the vehicle before signing a contract like that. I just wanted to let triple crown know how happy I am they sold me a great car at a great price. This car runs great and everything works great. Highly recommended this place is great and I had a great experience there and I'm sure all of you will too thank you triple crown im really greatful. Respectfully zach kaestner read more

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I've bought three cars here over the years. They have always been very kind and honest and helpful. Cody in the service department is knowledgeable and his response time to calls is awesome. I also dealt with Robbie recently who went above and beyond to help me pair my iPhone with the car I purchased. They never make you feel rushed and take time with each customer. Great place. I'm sure when I am in the market for another car this is the place I will go. read more

My wife purchased a 2011 Lexus RX 450 H from this dealer. They charged her top KBB price. Both the inside front tires were shot, the tires on the back were out of date, the car needed an alignment Cost for new tires and alignment was $1100. They sold ithe Lexus to her without the second key fob, cost was $400. All the plastic clips in the engine compartment were missing which should've been a red flag as those are super inexpensive and easy to replace. We have been having electrical issues and pulled the battery out of the trunk and realized that the dealership had put a battery in half the size and placed it on a brake pad to raise the height of the battery up. The battery has a a brand new date code on it. Not only did it create electrical problems but also was a Heath hazard had the brake pad rubbed away the bottom of the battery. $150 For a new battery . I called the dealer after my wife bought it and asked them to give a credit for the tires or the key fob and they refused. I wish we would've found the battery out sooner as we would've never bought this vehicle from triple crown. They deserve three thumbs down read more

If I had an option for no stars I'd choose it. Terrible customer service. Went to check out a white 2015 audi a4.. loved the package of the car. During the road test the coolant level light turned on so we returned the vehicle. Waited a week and returned to the dealer thinking the car is fixed. Same issue is still happening to the car and this place is reallt hard to trust not a place to buy a used car. Go somewhere else read more

Was looking for a vehicle customer service in Roseville was horrible nobody would attend us and when trying to make a deal they had us sit in the office for 2 hours had me fill out the application myself while they sat in the other room laughing and more customers came in and got greeted and way better customer service for them 2 hours later they didn't even wanna do a credit check and just wasted my time and I asked to test drive a vehicle they allowed it there was some knocking coming from this car and when I asked about it employee played dumb acting like he didn't hear it I asked for a car fax report and he brought out a folder and said "there's no reports " nothing is wrong with the car just horrible when the car was clearly going out and they are still trying to sell it I don't recommend going here it's just all bad read more

It's taken a lot for me to write this review, as I'm very upset. I bought a car from Triple Crown, 6 months ago... a week after having the car it started misfiring. Although, they helped me with that... today I went to buy a new car from another dealership.. (I was going to trade mine in) only to find out that this car is basically salvaged. It has hood, bumper and fender replacements and the frame is completely bent. I would recommend that you avoid this place, or you take someone who knows EXACTLY what they are looking at. read more

Never purchase a vehicle from the sales lot, they sell defective products that fail within a week of usage and they will not help with any repairs. They just flip vehicles they get at whole sale regardless of the condition, their one concern is that they make a sale period. They don't care about the customer at all. read more

Crazy I've seen bad reviews in here, never had a bad experience.... Been coming here for years my family has purchased multiple cars from here!! Mike and tony are the best!!! This time we worked with Mike COOLEST GUY EVER. No pressure, explains all the options really nice people. Just purchased my dream Lexus for years!!!!!! THANK YOU MIKE!!!!! We will see you in the future!!! read more

Bought a car two months ago a month later car is having problems go and take it to get it fixed they said they found the problem and fixed the issue a month later after that having the same issue and that all cost to get this fixed same problem that they should've fixed the first time. Very upset that we put our trust into this car dealership and pay so much money a month to have car issues less than a month of having the car and have to dish out more money to repair it. Something that should've already been repaired before even trying to sell the car very dishonest very unprofessional it sounds like they don't want customers, want to be dishonest to your customers want to sell them bad cars lemons and then charge them for a problem that the customer shouldnt have in a short period of time of having the car. read more

I was very disappointed with my recent visit to this dealership. We drove 2 hours to go here to buy a certain car and so when we got there we found the car we wanted but, the salesman didn't seem very interested in selling it to us. We blue booked the car and it was priced $100 over high blue book. I talked to the salesman about it and he told we go by blue book and the price is the price and that they have been doing that for over 25 years. No deals No haggling. I even explained to him that I would be happy to pay blue book price but not over blue book and not high blue book. I feel like they could have came down a little on their price even $500 and we probably would have drove away in the car but nope they would rather lose my business. I'm very disappointed BUYER BEWARE NO DEALS HERE!! read more

If you ever need a no hassle experience when looking for a good used car - go see Dan. My daughter found a great car and Dan made the experience easy. No need to look anywhere else - Triple Crown Auto in Orangevale is all you need to know. Thanks again for making it a great experience. Jack M. read more

Needed a car for teen daughter. Had looked and test driven a couple from private parties but still hadn't found the right one. A friend, my hair stylist, suggested Triple Crown Auto Sales in Folsom. She said she had purchased 3 cars from them and all had gone well. Worked with Brad. Purchased a used Toyota Corolla with just over 155k on it. I was not aware that Triple Crown does not negotiate price. The price they stick on it is what you pay. I paid about $700 more than I was hoping to based upon Blue Book and Edmunds.com research but the price was still within budget. Took car to dealer next day for service to start fresh since we did not know the history. Changed the spark plugs and did an oil change. They noted that the timing chain gasket was 'seeping'. I called Brad, sales person back, because even though we purchased 'as is' he said to let them know if anything was wrong because they want happy customers. Brad referred me to Chris in service. Made an appointment and took it back to Chris to check out. Not leaking and apparently 'seeping' is common in high vehicle cars. Dealer had noted it as a 'caution' item. Chris confirmed not in a condition where vehicle would lose fluids. Spoke with another trained mechanic friend who concurred and also did a bit of internet research to support the conclusion. Very happy they were willing to take a look at it even though sold 'as is'. I think it is a bonus that they have a service facility on site. Sales experience was smooth. Reason not 5 stars is because I think price was a little higher than should have been based upon research at Blue Book and Edmunds and because I didn't know no negotiating on price at all. That being said, still think overall fair deal and that the condition of the vehicle is good and their service was great. Appreciate willingness to take a look a mechanical issue discovered even when sold 'as is.' Easy process to purchase. The people made me feel valued as a customer. I will recommend them to others. read more

Came in here tonight with $5000 cash ready to buy a car.. For a car dealership they don't seem interested in selling you a car whatsoever. Guy told me they don't make commission so they don't negotiate. From the previous reviews it sounds like this is a common occurrence. They call it a "no pressure dealership" but the reality is that their employees just have no motivation to sell cars. Most likely because they don't make commission.. If these employee would've shown even the slightest amount of interest in selling me a car they'd have my money right now. You practically have to beg these people to let you buy a car. No pressure? That's for sure. No initiative, no drive, no sales, no money. Good luck with that tactic. read more

I just got back from there about an hour ago. It was my first time at this location. And am looking to buy my first car. When we first got there it took a little while before someone came out to talk to us, which is fine cause i prefer to look around before having sales men pester you. My boyfriend and i went to look at a vw jetta for $6000. On kbb it says it should be worth about $5,400. My boyfriend test drove the car. The ac wasn't working and the tint on the back window was a poor job. The back window was hazy, which made it a bit difficult for me to see through it, if i were to purchase the car. Also, the car wasn't as clean on the inside as you would expect a car at dealership to be. There were leaves in the car and some in the seats, kinda like you would see from getting in out of the car during fall. We asked if he would come down on the price a bit, but the sales guy said that they had been in the business for 25yrs and don't haggle or anything and KBB is not up to date with it's information. He went on to say that it was their final price on the cars. Which is dumb in my opinion since i see that they do not have good reviews for someone being in the business for 25yrs. read more

Do not even waste your time going to this place. I do not even want to give it one star! They get zero stars from me! I went here first since about 5 years ago my husband bought a car here and it went well, I now know it only went well because we happen to get one of the supervisors who we went to high school with so he was really nice to us. This time I got Alex, who was really short in his tone and rude. He also gave the line "we don't haggle because we have been in business for 25 years and this is how we have always done it" such BS! He basically jumped on me like a pit bull when I told him I had a trade in that may have a problem with the transmission, geez he needs to calm down! What used car dealership doesn't negotiate a fair price?? and how does being in business for 25 years answer the question as to why you do not negotiate? This concept is so ludicrous! I research massively anytime I make a big purchase and they are way above the high end quote for Kelly Blue book prices. If Kelly Blue book is so outdated according to Triple Crown, why do many of the other used car places use it? There is absolutely no urgency to sell cars at this place and they act like the customer is working for them. I went in at night and was ready to BUY a car, Alex rushed me along when filling out the credit app. and seemed bothered if I had a question and appeared to be irritated that I was moving "so slow". He was extremely rude! Another man came in ready to buy as well and was buying a more expensive vehicle and it was night and day the treatment that man got, I was rushed out so that they could attend to that customer, probably because he was buying a more expensive vehicle. Alex said he would be working at the folsom location all the next day and that was a lie! he was not. I waited till noon the next day for a call to see if my approval came through, I got no phone call. I ended up calling the Folsom dealership and Dan answered the phone. The bank we were waiting on had not approved yet so he asked me if he wanted me to run wells fargo, I said yes, he failed to tell me that that would put another hit on my credit! He said he would call back when he found out anything, he did not call back. I went into the dealership at 3:00 that afternoon to check in and Dan did not even stand up to greet me from behind the counter. He said that wells fargo did not approve the loan, so I guess when he found that out he just didn't bother or care to contact me (Wells Fargo is not the only bank in town) He did not even take the time to give me a reason, it may have been because the vehicle was such an old model 2002, sometimes that happens. I told him I have the ability to put a larger down payment and would that make a difference in getting approved, he quickly said "no". He said he could run it with other banks that would charge 25% interest, I said no way would I pay that or would I have to pay 25% interest! I do not know what planet he is from but yes it does make a difference to put a larger down payment, he just didn't want to deal with trying to get me financing and I make a really good salary and have a fair credit score. Dan was condescending and very rude! He really fits the mold of a sleazy used car salesman. I will NEVER be back to this place and I would recommend you stay far ,far away. The ending to this story is the very next day I worked on getting financing on my own online, got approved at an 8 percent interest rate,not great but not 25% interest DAN! It took me all of 10 minutes to get approved. I went to Hertz rental car sales in Roseville, and it was so easy! I highly recommend it, I bought my daughter a really nice Toyota Yaris with only 38, 000 miles on it. Hertz takes about 2-3000 dollars off of the kelly blue book price ( I checked and they really do) so they do not haggle but you are getting a really good deal and they actually give you a logical reason as to why they do not haggle. One of the salesmen even offered to beat the interest rate that I had been pre-approved for. The process was quick and easy and they were friendly. I did not know about the Hertz sales place, but I will be back andf you know since they are a large rental car company that the cars are well maintained and are up to standard on maintenance, etc. So there are way better places to go to , I recommend staying far away from Triple Crown Auto! Read the other reviews about how rude they are and re search vehicle prices, you will see that they are way over priced! There are so many other places where you can go and not be treated like a second class citizen! read more

Bought 2007 Nissan Titan a few weeks ago. Love truck!! The window on the drives side wouldn't roll up or down. The promised to fix it and did. Chris in the shop is very polite and goes the mile. Ok so about a week ago the AC goes out on my truck.. I call in and again Chris was very helpful. It's a used truck and we'll sh1t will happen. I called in right away and he was very accommodating. Not only did they fix it but they helped me with a loaner car. I will admit I was worried at first since it's a used car lot... they did me right and will highly recommend them. Jeff read more

This company has shady business practices and I would advise you to avoid them, here is my story: I have my car for sale on Craigslist and on another website. Today(05/13/2010), I received a call from "Ryan" ( (916) 801-6046 ) a guy posing as a private buyer. He acted very interested in my car, but said he couldn't meet me at my location because he had to pick his kids up. However, he said he would be in Orangevale area and asked if I would meed him at Madison and Greenback. I said sure, I had no problem with that and I had no reason to think anything of it. I exchanged several phone calls with this guy and as I got near where we were suppose to meet, he calls and says he is running late. He asked me if I would drive across the street to Triple Crown Auto that Alex and Dan were expecting me... I said sure. At this time, I was not sure what to expect. I started to assume it was a scam, but I was thinking maybe these were his buddies...(ignorance on my part) I pulled up and I ask for Alex or Dan; however, they were both busy, so another guy named Colby comes out takes a look at my car. He runs the VIN and says, "give me your keys, I need to take it for a test drive". He takes off in my car, leaving me standing in the parking lot not knowing what is going on. While he is gone, I call "Ryan" and he says, "I am on my way, Alex will take care of you until I get there". While Colby was on the test drive, I went inside to Triple Crown's office and waited for a few minutes, no one acknowledge me and more less ignored me. At this point, I figured out there was no Ryan and I should have just left. However, I figured I had already invested an hour of time and gas, so waited and see what they offer. 30 minutes after getting there, Alex finally says something to and says he just got off the phone with the owner; he is low balling you at $2,500, but if you drive to the other dealership in Roseville, the owner is there. When he sees how clean your car is he will give you at least another $500, maybe even $1,000... This place is just shady. Furthermore, the sales representatives were dressed unprofessionaly, wearing saggy Dickies and Chuck Taylor Converse... I suggest you stay away. read more

Another time I wish I could give a company zero stars. The staff seemed friendly and helpful when I bought my car but it turns out they are extremely shady and downright rude. I spent over a year paying off the balance of my loan and then found out my plates and VIN did not match. I ended up replacing my rear axle and was told (by my mechanic) the axle was not original to the car. I looked it up and he is right. The CarFax Triple Crown gave me says the car had never been in an accident or had any damage, so why would it have the wrong axle? It has been an ongoing battle to fix this. They insist it is my fault and refuse to answer my questions or respond to my Better Business Bureau inquiry. They refuse to respond to all BBB inquiries. They are also operating without an occupational license from the DMV. read more

i spoke to someone over the phone about an AD i saw on autotrader.com And they said they had the car but when i went over there to see it. The car was no where in site. They didnt know where the car was and they were not even sympathetic. Bad Customer service and they tried to sell me another car. I wonder how can you not find the "CAR?" do not buy any cars from them. read more

Wow what is up with all the bad reviews? People these are used cars! If you want a pristine new car, then buy a new car!! I just bought my second car from Colby! I bought a used Mercedes over two years ago that I loved! I sold it because it started having a problem that the Mercedes dealer could not figure out. That wasn't anyone's fault just a glitch! So I bought a 2007 Honda Pilot with 63,000 miles on it! I took it to my mechanic and he said I scored! That said the car started having issues! In 40 days time Chris...the mechanic, had to fix little maintenance issues 5 different times. I was not charged once! They gave me a loner car every single time! Now my car is like brand new! Great company! They have awesome customer service! Colby(salesperson) and Chris(mechanic) are absolutely amazing! Love my New(used) Honda!!!! read more

I had the worst car experience when dealing with this dealership. The salesman I was dealing with was very rude & sold me a car that had nothing but problems, I even overpaid for the vehicle. They should not be in business in my opinion. I would never buy a car from them again. read more

Purchased a used Acura MDX from this dealership in Folsom. I also purchased a 3 year extended warranty on the vehicle that was offered through a third party provider, at the dealership. The car started showing signs of a problem after purchase. I took it to two different mechanics and was told by both, with pictures and video of the issue, that the engine had carbon build-up in it, and that the car needed a new engine, it was having internal engine failure. I contacted the warranty company and one of the few exclusions on the policy is carbon build-up, so the new engine is not covered under the warranty I purchased. As a used car dealership, asking a premium for their vehicles, they should have had the car thoroughly inspected by a reputable mechanic prior to advertising it for sale, and this could have been caught. Or they were aware of the issue, and sold the car despite that. Either way they do not thoroughly evaluate their vehicles prior to listing for sale. I would suggest, if you want to buy a car from here, to take it to your own mechanic and have them check the entire car from top to bottom. read more