I have been a customer of the Taco Fuego food truck in Katy for over a year and have always enjoyed…read morethe food and service. Unfortunately, my experience yesterday was so unacceptable that I will never return. When placing my order, the employee taking my order appeared intoxicated. His eyes were drooping and closing, he repeatedly paused, mumbled, and seemed to struggle entering my order. Although this was concerning, I chose to overlook it and waited patiently. After about 10 minutes, I simply returned to ask whether my order had been placed and if it was ready. I was not upset, in a hurry, or complaining. I only wanted confirmation that my order existed because the employee kept responding, "No orders, no orders," despite me showing him my receipt. Due to an apparent language barrier, I called my Hispanic husband and handed the employee my phone so he could ask the same simple question in Spanish. Instead of helping, the employee began yelling at my husband. Another employee joined in, and both started yelling while walking away with my phone. When the phone was returned, I still had no idea what had happened or whether my order was being prepared. The situation escalated for no reason. The employees began yelling at me, aggressively slammed the service windows shut, ignored me, and treated me as if I had done something wrong. I remained calm throughout the entire interaction and repeatedly stated that there was no problem--I simply wanted to know if my order had been placed. Eventually, the food was thrown together carelessly, shoved into a bag, and handed to me with obvious hostility. The food quality was terrible, and the customer service was even worse. What disappointed me most was that this entire situation was completely unnecessary. I was respectful, patient, and simply asking a basic question. The combination of an employee who appeared intoxicated, the aggressive and unprofessional behavior from both employees, and the poor quality of the food made this one of the worst customer service experiences I have had. I cannot recommend this location and will not be returning.

I think this was just a really bad day for all employees involved. I'll leave the below for…read moreveracity but want to include my previous stuff anyway. I've gotten the food here a few times over the last few years but the service my wife received today was ridiculous and unprofessional. Antonio was present and can vouch for what happened. My wife approached, looked at the menu, and called for my order. At that time the man in the truck pulled the tip jar in behind the window and then moved away from the window when my wife tried to order. Another person (antonio) had to take my wife's order. Bad enough. After she ordered and went to wait in the car a hispanic young man arrived, the same guy put the tip jar back out and took his order with no issue. We won't be back. We go out of our way to support food trucks and the birria ramen is good enough. The guys in the truck are even fighting, slamming items, and throwing things at each other in front of customers. This is at 3:20 PM on June 16th. One of the guys is/was bleeding and this is just a bad day all around. The food is good, the meat is always savory and juicy. Really depends on who you get cooking. Either way I don't appreciate how my wife was treated and I want to believe this was just a bad day. Things to consider. Good atmosphere and solid food truck experience.

It was all delicious. Especial props to the veggies. They were so flavorful! 15/10 starsread more

Food was unreal and the service was super good too. We came at a weird time but the food was still…read moreall fresh and so tasty. ABSOLUTELY HAVE TO get the sweet potato "orange black and blue" fries and the pico burger. The three meat plate was surprisingly tender for being later in the day and I thought the burrito was decadent but sharp and tasty as well. Their bbq sauce is homemade and the spicy one is gas. You have to check this place out!

Saw this on Yelp and I saved it because I wanted to go to see what it was all about…read more.. Well it was a solo date night and decided to go and try them out It's a food truck that's about 10 min away from me and it's in a parking lot at the gas station Not many ppl and it doesn't look open You have two other food truck out here as well and I see ppl there but I was the only one here at this food truck Anyway the gentleman is sitting down and you can barely see him until you walk all the way up to the food truck He greeted me and I asked about the wings I got the 6 piece jerk chicken wings Smells amazing I got the mild jerk chicken wings and they are still on the spicy side....but not where I can't eat them... The fries are good and seasoned No where to sit so it's basically you order to go I would have to bring the Mister and see if he likes it because I don't share my wings...

Food was great? The ROC City Philly - Chicken was 10/10 !!! Will definitely be returningread more

$62 for 3 orders of birria tacos, beans and rice.... Didn't make me happy. But, the price is the…read moreprice!! The tacos were great!! The beans and rice tasted like there were cleaning supplies in them! The customer service was also terrible for that price. The music was blasting so loud that I couldn't hear the young lady at the register. I probably won't go back.

I love Birria tacos so much, and I'm on the hunt to find the best ones. I actually didn't even know…read morethis food truck existed until my dad pointed it out. I got the cheesy birrias with consommé for $11.99. Although it wasn't busy, the wait for my food took at least 15 minutes, which is completely fine but I was like sitting directly under the sun haha. All good though because the tacos made up for it. They were generous with the meat filling! I feel like the tortilla could've been more crispy, but maybe it's because I didn't eat it right away. It's always going to be better when it's fresh and hot. The tacos were good, and the consommé was very light yet flavorful. I do think that the salsa they provided on the side enhanced the overall taste. Without the consommé and salsa, the tacos can be kind of dry. The truck is located right in front of pep boys. People either just pull up to the side or park their cars at businesses nearby. There are a few picnic tables around the area, some with umbrellas for shade. I would love to come back and try other items on the menu. The employee was super kind and attentive!

Delicious food! A little bit of a wait time, but it came out hot, fresh, and delicious, worth the…read morewait!

As I walked i , I really wanted to turn around and walk out. It didn't have a good smell, it…read moresmelled dirty or maybe like insect yuck. Every table was cleared but dirty. The floor was dirty. But my husband said we were staying. LOL. Food was good, not great. Price was average; serving size was good. A guy came out to clean, but clearly isn't his life's passion! Pics of food came put good.

My wife loves a good, simple hot dog, and this place had great reviews plus it's only about 15…read moreminutes from the gym so we decided to give it a shot. Really glad we did. The setup is a little unique. It's located in the back of another restaurant, and the official way to order and pick up is through the drive-through. I didn't know the rules yet and walked in, but honestly? Didn't matter. From the moment I stepped inside, I was treated like family. Super welcoming from start to finish, from ordering to walking out the door. The young ladies working there talked me into grabbing dessert, and they weren't overselling it because it was just as good as promised. When I picked up my food at the window, they even tossed in a fresh lemonade as a bonus... which was so good I didn't end up sharing it with my wife on the 25-minute drive home (sorry, babe ). I'm gluten-free, so I ordered mine without a bun and it was still fantastic. My wife said hers bun and all was just as delicious. Great food, great people, and an easy spot to add into the regular rotation. We'll definitely be back.

Disgusting, served us one burnt and one ok corn dog, we refused the burnt one and no refund or swap…read morewas offered. Threw the rest in the trash.

Wife and I stopped in as we had a coupon for a free burger. It had been several yrs and thought it…read morewould be a nice outing. I love the smell of a good BBQ joint, and RR BBQ has that. Gets the mouth to watering. Wife went with the chopped beef stuffed potato and I went with the Smokehouse Burger. Her potato was huge with a generous helping of meat. She said it was great. My burger was huge as well. Enough for me to have another meal. Flavor was definitely there. My only knock, and this is a personal preference, the bbq sauce was sweeter than I prefer. But that's it. Plenty of food. Nice salad bar.

Went to order lunch to go today and the printed order was correct but when I actually got back to…read morework with the food the sides were wrong! Not the first time this has happened Do they not know how to read or do they just make their own choices based on what is available? Of course I called and was told to come back to get the correct order and I can't get drop everything and drive back! It serves as a reminder as to why I stopped dining there

This Place was amaaaazing! I got the bacon but with Barbie band it was lovely. Plus the grape salad…read morewas very sweet which I love. Plus it was quick and easy which was a bonus as I had to get to a dermatology appointment next door.

Another foodie bucket list try. Told the cashier that I was a newbie and needed help choosing…read moreflavors and he was sooooo helpful! Another lady offered additional samples too (because we all love a sample, right?) which really helped me avoid food regret. I got the Scotty something on croissant with a side of broccoli salad. It was good. Will be back to try other flavors.