Thank you Enid for your customer service! The shoes you helped me pick out are super comfortable!…read moreEveryone at this location is super nice. Will be purchasing my shoes here moving forward!

The service was amazing. The employees were extremely helpful and the selection in shoes are…read morephenomenal! Thank you Hey Dude.

After shopping at McCaulou's in Danville for over 8 years, I was really disappointed by the…read morecustomer service I received today. I brought up that a button had come off a pair of shorts, and the initial response made it seem like it was not their problem to fix it. After I was taken aback and complained, they offered a 10% discount. Then I asked if they could contact their Lafayette store to check whether they had a skirt I liked in a smaller size, and it felt like even that was too much trouble. I also spoke with the assistant manager about the service, but I can't say her attitude was much better. What made it even more frustrating was that this happened on a Saturday afternoon, and the store was practically empty. You would think they would want to take the time to help loyal customers. To be fair, I have shopped at McCaulou's many, many times, and this was the first time I had such a negative experience. Still, it definitely left a bad taste in my mouth and made me reconsider spending my money there. In this economy, with so many shopping options nearby in Walnut Creek, customer service matters. McCaulou's of Danville, please do better.

Five stars all the way! This is a hidden gem that is associated too strongly with years gone…read morepast. McCaulou's has really spruced up and has an excellent selection of clothes for women 40+. Quality items at discounted prices. Way, way better than shopping at the mall or downtown. Surprisingly fun and stylish clothes for women. Very updated stock and most sizes are available since few know about this treasure. Give it a try - I think you'll be as surprised as I was.

I shopped 45 minutes before closing. They started kicking everyone out before their close time…read more Workers watched and followed me & other shoppers everywhere. It was very uncomfortable to shop this way. I told the manager to stop watching me and she told me to leave the store. Terrible customer service. I feel this store will close soon due to it's current low reviews and customer service...

This store is a little pricey for me, so I usually buy a shoe that's either on sale or clearance.read more

I used to like this store. Pretty good stylish clothes. They used to have a nice younger girl work…read morethere and was friendly. They now have a middle aged woman who is rude unfriendly and literally seems like just a miserable racist person who isn't happy that a person of color entered the store. Never again

Unfortunate that they chose to follow me around like a lost puppy, as though I was attempting to…read moresteal something, but better that I realized what type establishment they are before spending any money there. Sad because they do have a nice collection of clothing.

I don't usually shop for cowboy boots, so I was a little out of my element when I stopped by Boot…read moreBarn. The staff made the entire experience easy and enjoyable. I'm notoriously hard to fit, and one associate in particular went above and beyond to help me find the right pair of Ariat boots. Unfortunately, I didn't catch her name, but her patience, knowledge, and willingness to help were outstanding. Since my size wasn't available in the store, she helped me place an order and made sure I got exactly what I needed. To my surprise, the boots arrived earlier than expected, and they fit perfectly right out of the box. Great customer service is hard to find these days, and this experience exceeded my expectations. I'll definitely be back the next time I need boots or western wear. Highly recommend!

1 star service . It took 2 months for my boots to be stretched. They said it would be a while wait…read morebut here i thought 1 month max . I'm sure it did not need to take that long . Sure it was free but I'm talking about the service here . I would have to call them every 3 weeks ish to see if it was ready . Every time I called I waited 10 minutes for them to tell me they can't find it . And I would have to pull up a screenshot of my order ( which I took for reference because they don't give you anything showing they have your boots ) . The girl who gave me my boots finally , gave me attitude . So . No I did not like my experience. The other two stars are for an older lady who helped my sister and I out as my sister bought her first boots . She was very nice.

Walked in and was immediately greeted by a lovely gal. She was so helpful and seemed new to the…read moreretail industry. (Eager, smiling, warm, truly helpful). The selection is wide, and every visit there we walk out with multiple shoes. I just wish we coukd remember to bring our loyalty card next time! The manager (owner?) Is very kind and always greets my son as if he remembers him each time. Its endearing and makes me want to return for all his shoe needs.

LOVE LOVE LOVE this place. So many nice shoes to choose from. I went here with my two kiddos today…read more( 4 and 2). I wish I would have gotten the name of the young man that helped us this afternoon. He was so patient and friendly with my kids and super knowledgeable of the different brands. We will be going back, I'm happy he made that experience so great for all of us!

I love this store! It has outstanding jeans, tops, and style that also is a little funky, trendy or…read moreWestern depending on what you need. I also love working with Jenna! She's an amazing sales associate who has learned my style each time I come in and so she always helps me find the right outfit and opens me up to new brands and sizes. She's such a pleasure to work with and I appreciate her going above and beyond to help me each time I visit!

FOUND WHAT I WAS LOOKING FOR…read more I came in on a Friday looking for some nice dark blue jeans for an outfit I had in mind to wear at a party the next day. I was assisted by Adam that day. He was very helpful and brought me so many options to try for the style and color I was looking for. I've shopped here before and had in mind a brand of pants I was planning on buying (Reclaim) But without his help I would've never found these pants and brand that I ended up really liking and buying them. Customer service was excellent. I didn't get the name of what seemed to be the manager but she was very helpful as well and answered all my questions and concerns about other pants I was looking to buy or were interested. Sadly weren't available in store but was nice enough to get my contact info to let me know once they receive them in stores. Overall Great Experience, Customer Service , and Clean Environment

A newer outlet here, since they closed their shops on Santana Row, San Jose and their Union Square,…read moreSan Francisco, this is the only store in this Northern California. Dressy to sport selection, Mark down 30%-70% OFF, accessories to everything! Ricardo was wonderful helping my mom and I, we'll be back.