The bike repair team is super helpful !…read more Danny and his group provide quick and supportive service every time.

Went to here a few times in the past when I still lived in San Ramon, California. This place is…read moresupposed to be like a Dick's Sporting Goods but with more variety of sports equipment and other related products. As well as better quality since it's like a private owned business and not a public one. The service overall was good at this place as the employees were helpful with guiding us to find stuff we were looking for. As well as helping my brother find a new bike for him to ride after his old one fell apart. When it comes to value that is where the problems set in as to why I am giving this place a 4/5. Lot of the stuff in this store is expensive and I do mean EXPENSIVE. It could be close to like 120 dollars for a pair of shoes which seems to be way more than most other retailers. And most of the other equipment could range up to 200-300 dollars as well which can make it frustrating to figure out what to spend your money on depending on the need. At least the store has plenty of equipment to choose from, as well as a range for you test stuff out and other useful features for equipment you want to rent. But I would only go here as a last resort if you can't go to a Dick's or find good pricing.

I purchased my first home defense pistol (SD9VE) here back in early 2020, and the service and…read moreknowledge at the time were excellent. Even during the height of COVID when lines were long and demand was high, the staff stayed professional and helpful. I recently came back to use their range and had a great experience. Plenty of parking and the entrance is on the side of the store. It was relaxed, well run, and exactly what you want from a range. I was able to zero one of my newer firearms/optics, and just enjoy the process without feeling rushed.

Hurry on down! They have sold at least 85% of the store. There are some nice hand guns for sale but…read morethe accessories to go with it our slim. Looks like they had a good run while they were up and face fronting. If I lived in this location it would be different. Tons of rifles for sale while still in stock.

I have been to this location countless times and enjoy seeing the merchandise and visiting the…read morefriendly staff. I especially enjoy the shoe department. However, I'm still mad that they don't put hoka shoes on sale. They have a great selection of name brand items here. I always wait for good sales because otherwise it's pretty expensive. You can also get a credit card where you get tons of money back. I think I have hundreds of dollars that i've stored up waiting to buy great merchandise Thanks for being such a good asset in our community. Special shout out to the athletic ultrarunner and knowledgeable staff member, Julian. He sometimes teaches classes on running and trail running. Don't miss it-' he is priceless resource.

There are a few stores that's suck me into the aisles and REI is one of them!…read more Have a ten day camping trip coming and I knew this was the spot to get reliable camping goods and supplies. The staff is always friendly and even if you get lost by accident or on purpose through the aisles the employees are always willing to help you! Shout out to Corinda for the help with backpacks and about REI membership! Now price points are from midrange to high, however all of the items are well built and are meant to last. The backpack and coolers I got are an investment for the future and many years of use. W Will totally rerun for the rest of my supplies in a few days!

Customer service is the best. Owner is very helpful and…read morelets you take the time to browse and compare. Offers sharpening services and a wide variety of knives. I have ordered items not in the store and they ensured they got them to the store for me in a quick manner. Didn't sit in things for weeks and wait to call the distributor. Handled things immediately and quickly keeping me on track.

had knives sharpened here a few years ago and don't recall leaving a recommendation. they did a…read moregreat job on my German and Japanese knives! professional, informative, and prompt/ quick turnaround. highly recommend.

There are some things I much prefer buying in person. Shoes are one of those things. This is a…read moresmall store but had good inventory and better deals than the big A online.

I completely agree with the reviews of this store. The attitude of the employees here is a total…read moremiss. They would rather chat amongst themselves than help anyone. I only use this store for returns of the items I buy online and will not be spending money there. Management needs to fix this, but as they say, it trickles down from above

Their "clearance" sale, is not for much of the store. Just old stock. Might as well just go to…read moreDicks.

I stopped by this store last night. I wanted to purchased a wrist watch that was on sale for eTeam…read moremembers. I forgot my coupon, so the sales associate Montrell told me if I return the item in 24 hrs, I could get a price adjustment. So today, I went back to the store. I also wanted to look at some full-zip sweatshirts, unfortunately they were low on small sizes. Chris asked if I needed help and he mentioned a shipment would be coming in later this week. I also asked him about basketballs since I know nothing. He explained the various types and brands. With his help, I purchased my very first basketball, the Spalding TF. I liked the tacky feel of the surface. At the counter, Jenny helped me. She's helped me before and she made things very simple. She made the price adjustment and applied it to the basketball. Quick and easy. I've shopped at this store for many years. The employees are always friendly, the sales associates always greet me when I enter the store, and they always ask if I need help with anything. Thanks to Montrell, Chris and Jenny, they made my shopping experience a great one. If you aren't an eTeam member, I'd sign-up.

This was my first time shopping at Athleta and specifically Maddy made the experience amazing. She…read moremade me feel heard and very welcomed right away. She was knowledgeable, helped me with sizing and product recommendations, and was extremely helpful bringing items for me to try. She also explained the benefits of applying for the Athleta credit card in a helpful, non-pushy way. Maddy was personable, kind, and truly made my day. Customer service like that makes you want to come back.

Went in to check out the foods and I was ripe for influence to purchase but there was probably 5-6…read moreemployees working on a Saturday night and no one cared to greet me or help me and the store was empty mind you. They were all congregating near the register chit chatting. Does this store manager and chain pay these teenagers to stand around and chit chat and gossip? They'd be making a ton more revenue if their employees put in some more effort to tend to patrons who are there for a purpose.

Our guide was Joe, and he was great to work with, very knowledgeable and also very fun. I requested…read morea half day run for Mother's Day weekend, and my family of 4 (kids are 13 and 10) all had a blast.

We've rafted twice more with All-Outdoors since my last review - Goodwin Canyon in October 2022,…read moreand then Middle Fork American River again this past month (both 1-day trips). The last time we rafted Middle Fork American was on a cold, gloomy, drizzling day in October 2019 - so we had to give it another go in warmer weather. This time around was just as memorable. Two of us in the boat ended up falling out in the water at Tunnel Chute, which happened so fast that I barely knew what had happened - thankfully, there was a nice calmer stretch of water right after through the river tunnel, so we were easily able to get back into the raft. (Thank you to our guide, Troy, for hauling me back in, and for being an awesome guide in general!) Plus this was one of the photographer spots, so the action was all captured for us to laugh about later. Later, after our tasty sandwich picnic lunch, we had a few unexpected events happen, starting from the portage down Ruck-a-Chucky Falls. Shout-out to all three guides in our group - Troy, Shea, and AJ - for handling things so calmly and getting us all back where we were supposed to be! We had plenty of calm stretches floating down the river as well. The canyon is beautiful and quite peaceful. We saw a ton of dragonflies flying above our heads, masked ducks chilling on rocks and diving underwater, and wild grapes and blackberries growing alongside the river. We'll be back again for another trip with All-Outdoors! Maybe we'll try a 2-day or 3-day trip next time.

I am mother of an 8 year old soccer addict and Rohale was beyond helpful and understanding of my…read moretask at hand. My son has asked Santa for 5 jerseys and I've been able to grab 4 of those 5 today with the help of Rohale from this store and his colleagues from Pleasant Hill and Berkeley locations at an awesome 30% off. I mean, talk about being the best elves Santa could ask for! Did I also mention we're in the middle of the World Cup??? Thank you for going above and beyond for your customers, Santa and the children!

Ordered my daughter's soccer kit over a month ago but have not received it yet. Most of the team…read morehas already received theirs although they ordered after we did. Poor customer service.

Review #1,035 Posted on 4.21.26…read more I came to grab a quick item on a whim as I was in the same parking lot on Tuesday the 21st. My wife had been asking me for a Fri fit visor as we couldn't find her other one. I must say I was given exceptional customer service from Hali. When I asked her where something was, she pointed me in that direction, but when I showed her the item on the web, she looked it up and noticed it was in the back, then went and grabbed it for me. She for sure helped me out and made my experience a good one. This Dick's is in same parking lot as Target right off 580 freeway in Dublin off Fallon Road.

There was no customer service at all…read more I used the kiosk to request a shoe try-on, but after waiting more than 15 minutes, nothing happened and there was no update at all. I eventually had to ask an employee directly to scan it again and bring the shoes out. Honestly, if the kiosk system does not work properly, I do not understand why it is there in the first place. It only made the experience more frustrating and time-consuming for customers. Please either improve the system or remove it altogether.