Walked in and was immediately greeted by a lovely gal. She was so helpful and seemed new to the retail industry. (Eager, smiling, warm, truly helpful). The selection is wide, and every visit there we walk out with multiple shoes. I just wish we coukd remember to bring our loyalty card next time! The manager (owner?) Is very kind and always greets my son as if he remembers him each time. Its endearing and makes me want to return for all his shoe needs. read more

LOVE LOVE LOVE this place. So many nice shoes to choose from. I went here with my two kiddos today ( 4 and 2). I wish I would have gotten the name of the young man that helped us this afternoon. He was so patient and friendly with my kids and super knowledgeable of the different brands. We will be going back, I'm happy he made that experience so great for all of us! read more

Today, we were looking for shoes that my son could wear to a wedding, but we didn't want it to be too fancy. When we arrive to the front of the store, they had a clearance then with lots of shoes and super great prices unfortunately, we didn't have the size that my son needed. So then we walked into the store looking for a pair of dark shoes. We wanted it to be comfortable so that he could just wear it on a normal day but not look too casual. We walked into the store and found several pairs of shoes that he liked. Then the great thing about being in the store is that you can try shoes on I like the look of wood shoe so we asked my son to try it on twice, but he still didn't like it. He was able to choose the pair of shoes that he was in love with and I'm glad that he is going to be comfortable and that we know exactly which size we needed. Alana was super friendly, patient, and so very helpful to help my child find the shoes that he needed, she also took the initiative to show us other options of shoes that we didn't know he would love, too. We love Stride Rite! read more

Stride Rite - See Kai Run - Shoe Stores Near Me - Danville, California

Warm hearted, great sevice. The sales people really accommodate and know just what fits your child's foot. Extraordinary skill, helping shy children. It's our "go to" place when we visit our great-grand kids who live in Livermore. read more

Since there are already many 1 star reviews, so it doesn't harm to add one more. The staffs including owners behaves like boss and you are begging them for a pair of shoes. read more

Purchased multiple shoes from this store over the years. On the Latest transaction we bought a defective shoe. We brought it in, the lady sales associate replaced it with the same shoe and said if it happens again bring it back and we'll get you a different style for free. It happened again and the owner man refused to replace the shoe and said we have to pay full price. He said the previous lady "didn't know what she was talking about." Never shopping here again. I would suggest looking elsewhere in the area. read more

Came in here on a Saturday morning and was surprised by how good of a selection there was. Alexia provided amazing service and super attentive. Would 100% come back here again for our next kid shoe purchase! read more

Adorable little store,plenty selection,great service,knowledgeable help,they have buy one get one sale active now.. read more

Stride Rite - Cute,cute ,cute - Shoe Stores Near Me - Danville, California

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**BUYER BEWARE** My family and I went to this Stride Rite in Danville hoping to get some guidance and recommendation on a toddler shoe that would have more robust toe caps that wouldn't wear down easily. I brought my toddler's Stride Rite shoes that had holes in them after only a few weeks to show them what I was hoping to avoid. They had my toddler try on 3 pairs of shoes - all apparently with robust toe caps (*none were the Keens), including the Skechers with Tuff Tech toe caps. They seemed like a good fit on my toddler so we went with those. They said, "We'll see you in 4 months". These wore out in 2 days!! (see pictures). I called the store and the manager said to come in to see the shoe (which btw looked just like the last Stride Rite shoes I showed him the first time - holes in toe caps). Once I made the 20 min drive in, the manager said they can't refund/replace/give credit (absolutely nothing at all) and to speak directly to the Skechers company. So this Stride Rite store recommends these Skechers shoes specifically for having robust toe caps, but in actuality has no idea whether these are "robust" and said if the shoes are falsely advertised to take it up directly with the manufacturer (so somehow the store tries to absolve itself of taking any responsibility for the recommendation and the fact that they carry this shoe as a product in their store). The kicker is that he then proceeded to try to sell me on other "more robust" shoes (*Keens) saying this is the only brand that would last longer - the other brands would wear through quickly...or the other option he suggested was to purchase very cheap shoes as my toddler would just run through these anyway. Why weren't these his recommendations the FIRST time we went to the store?? Did it take 2 pairs of shoes to have holes in the same spots to tell me what he really thought? Seems like he wanted to take my $$ for shoes he knew would wear down almost instantly and hide behind the Skechers policy so he wouldn't have to refund me or offer credit. This was a disheartening experience and a complete waste of money and time. read more

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Good quality shoes are important for growing feet. Stride rite have always had shoes designed for growing feet. When our children were little we bought them stride rite shoes. Now we are buying them for our grandchildren. When was the last time you had your feet measured. The owner measured our granddaughter's feet so we got the right sized shoes The owner was personable and helpful. The store had a good selection. There were also a nice selection of shoes on sale. The owner made a good recommendation regarding our purchase. We will be back. read more

Customer Service was definitely sub par! I drove all the way from Livermore to return a pair of shoes I purchased online. When I walked in, no one was in the front of the store (no biggie) and sounded like the person was in the back on the phone. I waited a short minute until he came out, and I told him I had a return. He asked if I purchased online, to which I replied yes and he told me that I needed to send them back because he was a privately held store (no problem) and then turned around and proceeded to continue his call and go to the back. I could have still used his help as I was trying to compare some sizes for my daughter as she is a new walker and I wanted to see the shoe sizes so I could exchange the ones I bought for a proper size. After I said loudly (so he could hear me in the back), that I could still use a little help, he came back out (still on the phone for something business related just so I'm being fair) and I asked him to see a few different sizes to compare. He then told me to trace my daughter's foot and bring it back. He then reluctantly brought out one pair of shoes for me to look at, but at that point, I knew he was not going to be very helpful! I live in Livermore so I'm not out in Danville often, to go trace her foot and come back and secondly, if I'm going to request another size from my online purchase, tracing her foot does no good. (I even brought a pair of her shoes she wears now to compare since I didn't have her with me). Anyway, the woman on the phone asked if he would like to call her back and he told her he would not because he needed to take care of whatever he needed at that moment and walked in the back again. WTH!?!? Forget that there was a customer in your store asking for help. I'm sorry for bothering you at your place of business as a potential paying customer, sir but I will definitely not be coming back to this location again after that poor display of customer service!!! Btw, I rarely write reviews, but this incident really rubbed me the wrong way that I immediately came to my car to write this up!! read more

Buying new shoes for our kids is one of my least favorite responsibilities as a parent. It's expensive, time consuming, and much more frequent than I'd like. Our little monsters go through shoes in what seems like record time, destroying them faster than they outgrow them. They use them to brake their bikes, kick at rocks, and God knows what else! Fortunately for us, there is Stride Rite. Specifically the store off Sycamore exit in Danville, owned and operated by the most knowledgeable and patient proprietors in the East Bay. That's where we found ourselves earlier this afternoon. Our girls got their feet measured (both length and width) and shown several choices of footwear. Our helper was the former store owner, and she was extremely knowledgeable and patient. She said things like: "Look how she's pronating?" and "Let me find something with more arch support," which I didn't fully comprehend but my wife seemed to highly approve of. After trying on dozens of shoes, we finally found shoes that were both cute/cool and sensible. We settled up (the second pair was 40% off, yay!), got our frequent shopper card stamped, and headed out. On the drive back home, I felt little feet kicking the back of my seat. I guess it won't be long before we find ourselves back at Stride Rite! read more

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We got there at about 11am when they opened on a Sunday. There are signs that say 4 people in the store at a time and wear clean socks. We were the only ones at the time. We were greeted by the gentleman. He sized my son's foot for his shoe size and asked us what we were looking for. Our kid likes riding on a scooter and uses his shoe for the brake, so we needed a good rubber sole in the toe area. He suggested a few good options. We went for the most padding in the Keen brand. My son tried them on and liked them, so he walked out of the store with them. Another family came in while we were finishing our transaction, so it was perfect timing. There are a lot of good show options. He offered my kids a lollipop, which was a nice gesture. We hope these shoes last long, but will definitely come back when he needs new ones. read more

I've been coming here for 10 years for all 3 of my kids. Their shoes are more expensive than other places but not a problem as I love supporting small local businesses. Last weekend I bought a pair of UGGs for my 7 years old at a price higher than UGG official store. In less than a week, probably 3-4 wears, the front of one boot ripped. The store said she likely scraped it while riding a bike and there is nothing they can do about it and asked me to go through UGG warranty (that was after 20 mins wait at the store). I later learned from my daughter that she did ride scooter with the boots but that was the weekend we bought the shoes so that is absolutely not the reason they are now ripped. It's very frustrating that we have been supporting local business all these years but in situations like this they are not supporting their customers. I'm pretty sure big box stores would exchange these with no questions asked as it's extremely unusual to have damage like this in such a short time. Now I have to pay $30 to ship the boots back to UGG and wait for weeks to hear back. They did help me reprint my lost receipt though... Out of curiosity, I checked the other pair of Stride ride we bought same time last week for my other daughter. No major damage but multiple loose thread on the sides already. Coincident??? read more

I absolutely love this place! I have been coming here for years for my kid's shoes. The owners are the best. They have amazing customer service, lots of patience, very knowledgeable and are so nice! Both of my kids needed new shoes and I was so happy to find out that they were doing curbside pickup and that my family was still able to support their business during these times! read more

Came in today with my infant daughter since she needed to start wearing shoes to start walking in especially since winter is coming up. We were the only people when we came in and were greeted right away and helped. I knew I wanted Stride Rite for my daughter and found them really fast. The older man who worked there was very nice and talked to my daughter which helped so she wasn't so nervous. Overall very happy with the shoes purchase and we found the right size fast. I will come back again to buy her shoes as she grows. read more

Stride Rite - Stride Ride size 3 shoe - Shoe Stores Near Me - Danville, California

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Was in need of some quality shoes for my 3 yr old. Came in here and found several pairs of great shoes. I had to wait a little bit because there was only one person working but worth the wait. The gentleman working was able to size and suggest the best shoe and fit for my sons feet. It's easy to buy shoes anywhere these days but if you want the ideal this is the place to come. read more

If you read all the yelp and Google reviews, it is consistently the same. 1. Poor customer service, 2. Lady in the shop is rude. I think if you are really serious about this business this needs to be improved. Unfortunately my experience is as not good and resonate the same as others. Infact what I noticed is this shop entertains white people properly vs others. Today I noticed that time and age such people and store exists who for lack of better terms gave me a feel of what racism is here today. With that enough said, pls do not go to this store if you value yourself and respect yourself. Absolutely not worth it. read more

I am a big Stride Rite fan. My toddler has chunky feet and Stride Rite shoes are the only comfortable wide shoes I purchase. I typically purchase his shoes online but now that I found a store front I will be going there instead. This store is not affiliated with the online store so you cannot do online returns here. It's located in a small shopping center with plenty of parking. We came on a Saturday afternoon and they were very busy. My son got his foot measured by the owner and we picked out two pairs of shoes. The owner was very friendly. read more

The absolute worst shoe shopping experience EVERY SINGLE TIME!! They measured my daughter and said she was a size larger than she is, brought out the larger size which was of course too big then bumped me to help another customer. I waited 10 min for to be told the larger size Is all they had (would've been nice to know 10 min ago) question the ethics AND the customer service. They act like all we have all the time in the world just to sit in their store and wait to be waited on. I love the brand but will not be back to this location. read more

Love this place! The salesman was super sweet and thoughtful. He helped us find the right size shoe and made our little one feel at home. If they don't have it in store they can get it. They have the best selection for all occasions. It is very clean and organized. Follows COVID protocols. We make the extra trip to support this local store anytime we need new shoes. read more

I've purchased all of my child's shoes here so far and was planning to buy all of them here. I went in to buy new shoes and there were about 8 people in the store, plus the employee, and not a single person was wearing a mask. I am aware that Danville is full of entitled people who think masks take away their "freedoms", but when you run a store that caters mostly to young children who aren't eligible for a vaccine, you should make an effort to protect them. I wanted to support a local business, but I'll just buy the shoes online from now on. read more

Saids they open at 11am. It's now 11:15 no one is here. Posted that they open at 11am kind of irritating came out of my way to come get shoes for my daughter and they are not open. Would not recommend coming here. This is unacceptable business read more

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I love stride shoes. Bought them from Nordstrom all the time. Came in to this store so excited because it's located right next to my girls' school (2 year old and 4 year old). Unfortunately, the store owner was very rude and I'm afraid I will not be coming back to this store again. I came in to return a pair of toddler boots-unworn and just purchased last week, size was too big. He looked at it, stated it was his competitors? and he would lose money by returning it? Which I have no idea what he means by, and he walked away and began helping other customers. I stood there confused. I just purchased this from striderite.com last week. Has not even been worn. We spend quite a lot of money on stride rite shoes but will never come here again. I'll continue purchasing from Nordstrom. He scared me away. :( @striderite read more

I come here often and am always impressed by the selection, detailed customer attention, and prices. This is a wonderful place to look for shoes for your child or children. The nice man usually working is the owner: Tom. He is extremely warm to my family and the other families looking for shoes. What brought me here was as a child I enjoyed my Stride Rite shoes and they never disappointed. In speaking with Tom he knows about ALL the shoes and how they will fit with each child. Best part: your children can get shoes and a treat! Big tip: if you purchase 8 pairs of shoes you get a rewards card for 50% off the 9th pair purchased! read more

I bring my kids here 2-3x a year for a fitting and at least one new pair of shoes. Tom the owner is very helpful and knowledgable, and always makes my kids laugh. He sells a good selection of brands, not just Stride Rite, and we are usually in and out within 30 minutes with comfortable, cute new shoes for both kids (and sugar-free lollypops!). I love to support this local business, who provides us with the service of measuring my kids' growing feet and advising on best fit/styles for their foot shape/size and lifestyle. You don't get that online. I will happily shop at this store as long as it exists. read more

Super helpful and great with my 14 month grandson. We walked out with 3 Māoris of shoes!

Stopped by this store today since I was looking for new shoes for both my kids. However, after a few minutes, I realized that the older gentleman working behind the counter was NOT wearing his mask. His mask was just dangling off his left ear when he greeted me. I left as soon as I realized this. I understand taking it off when no one is in the store, but when someone comes in, I would hope they would be courteous enough to put it back on. read more

Today was our second visit to this store, and my suspicions from the first visit rang true. I wouldn't patronize this store if you are a two mom or two dad household- there is clear discrimination happening. The gentleman working here had zero interest in helping us, but was eager to help the grandparents shopping and the other mom and dad with their daughter. He finally (begrudgingly) asked, "you need a sizing?" Yes, just like we watched him do twenty minutes earlier for other shoppers. I question his sizing anyway, as my son is already grown out (in multiple brands) the size he suggested. We left, wouldn't return again. read more

Best place around for kid shoes by someone who does their best to calm anxious kids and knows a lot about shoes!

Drove to this location today to buy shoes for my toddler and looked up the hours of operation before driving here and it stated open at 11. Got there at 11 and no one showed up until 1117. By the looks of the employee I did not feel safe walking in. Left and will never come back. read more

The service here was pretty good. I was a little turned off by the way they weren't enforcing any kind of a mask policy. But now, they all wear masks at all hours after getting a whiff of R "Traveler996" M.'s stinky vajayjay. So, problem solved. read more

Wonderful hidden gem! I found this on Yelp and wanted someone to measure kids' feet to ensure proper fit. I wasn't sure based on reviewsbut like to support small merchants. The gentlemen who helped us was Amazing, very nice, polite and helpful. He had a mask on and limited number of shippers. Not sure why there are ANY negative reviews. After measuring feet he showed us shoes in that range then said oh there is a pair 40% off on the rack if you like this type. Very nice because I would have never known. he gave kids sugar free lollipops and gave me a shoe punch card. I wish I would have found this store years ago. Age range is infant to 12/13 year olds. read more

We had a good experience. Stride Rite in the mall closed, Clarks were out of everything and mismeasured my kid, and Nordstrom is phasing out their kid shoes. Off we went to Danville. The reviews are awful. I went in with low expectations. They don't have a lot of selection but it's enough. The guy guessed my kid's age, knew what she needed and we found her shoe in under five minutes. And she got a sticker for being good. 100 bucks later for two pairs, one for my house and one for the nanny's house, we were off to Chow for the slowest lunch I've ever had. The only drawback I can see is it could be slow if more customers are in the store. A staff member came in, she walked by everybody to the back, the guy yelled for her to come to the front but she didn't appear while I was there. So I get from the reviews that quality of service is really dependent on who you get. read more

Super friendly and helpful staff. Take the necessary time. Wear masks, know how to deal with kids.

I love this place and make the drive here from Castro Valley for kids' shoes every fall and spring. The store has the best selection of kids shoes near me, and the owner is really kind, patient, and helpful. My kids always find something they love. read more

Literally don't waste your time here. Came in wanting to exchange a gift that was sent to us. You know how stores always accommodate online purchase and can order things for you in case they don't have in store, yeah not here. Apparently they're privately owned and not directly affiliated with the stride rite e-commerce operation. If I was stride rite corporate I would be so unhappy about the way this store is conducting their business. They really should change their store name because it's misleading. There's a "sign in sheet" and only 4 people allowed at a time, meanwhile the guy isn't wearing a mask lol so really the 4 at a time is because he can't service more people at once, not a covid thing. Some people don't read the sign and just walk in so it's frustrating. read more

I purchased shoes for my granddaughter for christmas, they were too small by the time she was able to try them on. The stores are independent so if you dont come into the store which is 1 hour away because they have closed all over, within 30 days no exchange , no refund? and not to mention, its each store discretion to do an exchange, they said they dont have to. what store dont offer an exchange? I wasnt asking for a refund. Asked Rafael in the stockton store, what is the next step? what can i do? He said that there was nothing they could do. very dissatisfied! no customer service offered at this store anymore. What a shame. Theresa. read more

I'd give a zero if I could. We went in looking to get a pairs of shoes each for our 3 kids. The 2 clerks stood around talking while 3 families (including us) were in the store. No one greeted us or acknowledged us. They finally started helping the other two families but then things went worse from there. While we were looking in the store, one of the clerks bumped into my five year old while reaching over him to get something and didn't say "excuse me" or anything. We then asked for the measuring device ourselves and the female clerk gave us attitude but gave it us...instead of offering to measure our kids.... The male clerk finally came over and offered to measure them but then tried to talk the five year old out of what he picked because its too 'loud' and brought the wrong shoe for the 8 year old. No biggie but when my 8 year old tried to hand him the shoe he actually wanted, the clerk RIPPED the shoe out of his hand and said we don't carry that in your size. Left immediately and they didn't even apologize. This is just Yelp so not really expecting anything to happen. That said. Wolverine Corporate (owner of Stride Rite) is calling me back so we'll see how that goes. Never coming back, won't take candy from them during the Halloween event in the complex, etc. Dont bring your kids here. You're better off supporting another Stride Rite, Zappos, etc. Not worth your kid possibly getting injured from incompetent and rude staff. read more

Wonderful service at this Stride Rite location! My little one was able to get his foot measured and fitted for his first pair of shoes with no problem. The prices are a little steep but you pay for good products and service. I would recommend this place to all my parent friends! read more

Stride Rite - Shoe Stores Near Me - Danville, California