I brought in an old window for some repair. They did a great job repairing the loose glass pieces…read moreand cleaning up the wood frame as well. Took about a week. Only one comment about service: they never called to let me know it was ready for pick up, but I was able to get it the following week anyway. I would definitely recommend this business for any restoration or repair work you may have. Owner very knowledgeable on approximate age/style of my window (which made around 1890s). Thank you! Look forward to displaying my repaired window in my home.

We stopped by Colorsmith, interested in a couple of pieces for our home. There were at least four…read moreor five people working on various projects. They turned, stared at us, and continued to stare at us. My husband said "Hello," and one of them grudgingly responded with a disdainful, "Hi." Awkward silence ensued. Ok... Meanwhile, a tall young woman with curly red hair continued to stare, as if we'd broken into her private studio and she was aghast at our temerity in invading her personal space. No one asked what we wanted, and Curly Red only grudgingly answered my husband when he asked if it was ok to look around. ("Um.....it is. Sure." she said, with a chill and without a smile.) I've never felt more unwelcome anywhere. I assumed Colorsmith was a business (reaffirmed by their website)--where anyone who had interest enough to walk in was greeted with warmth and grace, if for no other reason (such as fundamental civility) than the understanding that potential clients can become actual clients. Yet, the friendliest one was the cockatiel. Couldn't wait to leave and won't be back. I'm sure they don't care.

In 2018, had both a whole new door and window assembly and a coordinating storm door which was…read moreinstalled with care and precision. The quality is very good.

Consultant Bryan Witt was very rude and not knowledgeable about the store products. I explained to…read morehim that I was interested in purchasing a front entry door for a three flat building. He informed me that I needed a commercial door, when I asked did he have a display door, I was taken to the back door of their building to view a commercial door. I immediately informed him again, that I was looking for a front entry door. He walked me back to the front and preceded to search for the store catalog. When Bryan found the book he slung it across the table at me. The service was terrible, he repeatedly told me that the door I wanted would cost around $5000 on up. I made him aware that the price didn't matter I was interested in a quality door for my building. The service was just rude and disrespectful. Thanks Bryan for your poor customer service, I will take my business elswhere.

Lately, we've been having a bunch of small things that needed to be done in our condo unit and one…read morebig one for the building. This company was able to solve two of our problems. Our condo building needed a new commercial door. We wanted one with no maintenance and a code lock. I called numerous door businesses. I had appointments with several. Two showed up and the other one didn't do commercial doors. Window and Door Superstore really listened to what we wanted and created it for us. We had to wait a bit over a month but it was well worth it. While they were at it, I got an estimate for a new screen door for our own unit. Again, they created exactly what we needed/wanted and gave advice on the sliding glass door. Both doors were installed on the same day and both are spectacular. Everyone in the building loves the new front door. The installation was perfect, they were very professional and polite plus cleaned up after themselves. Dave and Jason did an outstanding job. This is not a chain, but instead a very honest local business. They know their stuff and I would heartily recommend them. However, they do not take credit cards so have cash or checks available.

We had W&D Superstore replace our windows and doors. The craftsmanship was excellent and the…read morefollowup service was even better. Their guaranty covered both installation and windows. Steve and his staff are always available to answer any questions and resolve any issues. Consider this local business when you need windows and/or door replacement. You will not be disappointed.

I am very disappointed in this company. I reached out to this company and spoke with Mr Brighton…read morewho assured me he would assist with a door repair that Brighton Home installed. He asked that I send pictures, etc. I did everything requested and he kept promising me that he would set up an appt and informed me of what the price of the repairs would look like. I was completely fine with the fee. I just wanted my door repaired. After that one conversation, NOTHING. I kept calling, leaving messages and texting-- no reply. One time I called, he picked up, and asked me to resend the pictures; then stated ( as he did before), that he would get back to me to set up an appt. I called to follow up, and as usual, Mr Brighton did not answer or reply to any of my voice or text messages. Very disappointing. I spent a lot of money with this company when I purchased a new door AND replaced all my windows on my entire home. I did not deserve this kind of treatment after being a loyal customer. I do not recommend this company based on my experience described above. Very disappointing. I do not recommend this company to do business with.

While Brighton had a wonderful history of doing great work, you have to be careful using them now…read more It is not the same Brighton. Brighton is no longer working out of 4607 S. Pulaski. You need to know exactly where there office is based out of now. In essence, you go to there office directly if you decide to use them. I can not trash Brighton because my work did get done . It was an excellent job done. However, if you are a little old lady or man and can not make sure you don't have someone take your money and disappear. You should probably go somewhere else.

We have used Schaaf Windows previously and this was our third time and as usual they were…read moreoutstanding. Rich Deckinga is so great to work with. He knows his products and is very honest and trustworthy. His recommendations of what are best suited for our needs have been consistently perfect. The installation teams are very neat, considerate, on time and perfectionist (Thank you Jimmy and Corey) at what they do. When finding a contractor you always hope for a good experience. In our case we remain loyal to those who have proven they will do as they say. Schaaf Windows lives up to their promises. Thank you, Charles & Gail Commerford Frankfort, Illinois

Just finally completed all the windows in our home. We did them on 3 trips due to the cost and we…read moredidn't want to take a loan out. Windows cost a lot no matter where you go. It takes about 6-8 weeks once you order. We had problems with our install on 2 of the trips. The second install the guy left caulk in 2 spots on our hardwood floor. We never called about this because we are planning to resand them. This is very careless on his part because he did have tarps down. The 3rd install the guy who put one of the octagons in never leveled the window. So as they were ready to leave and my husband checked the work it was obviously off center without even placing a level. The guy fixed it before he left. Now that the work is done, we are happy. Windows are beautiful. Just make sure to check everything over before they leave.

Windows at a great price and an Even better service. Thank you for making my house look and feel…read moregreat

Storm door installed. Did a great job. Looks fantastic and even performed a few adjustments on the…read moreentry door.

I work in the glass business and instilling residential windows is part of the work I do, I use…read moreNewtec windows because their quality is great and customer service is amazing, and prices are affordable. Mayra gets my quotes super fast and orders are completed at the time frame I am given or earlier. She's very attentive and resourceful. I 100% recommend their services.

Amazing service from Mayra, Amy, Cindy and Magda at Newtec windows.They were very knowledgeable and…read morehelped me find exactly what I needed."