I work in the glass business and instilling residential windows is part of the work I do, I use Newtec windows because their quality is great and customer service is amazing, and prices are affordable. Mayra gets my quotes super fast and orders are completed at the time frame I am given or earlier. She's very attentive and resourceful. I 100% recommend their services. read more

Amazing service from Mayra, Amy, Cindy and Magda at Newtec windows.They were very knowledgeable and helped me find exactly what I needed."

The employees that get the window for you at the dock are rude. Also I called to check if my window was ready and they told me that it was and I finished paying the remaining balance. And I get to the location and the window is not even ready do to a crack on the window. I had to wait an hour for my window. the manager at the shop will ignore you. I do not recommend this location read more

The windows were made exactly to the requested measurements and looked amazing! Had a great experience and will definitely be going back and recommending to family/friends. read more

Newtec Windows & Doors - Windows Installation Near Me - Chicago, Illinois

I'm very happy with my windows from Newtec. All my windows are customized to sizes and the quality looks great. They did a great job, highly recommended! read more

Didn't have the best experience just getting an estimate. Seemed like there was some kind of language barrier in addition to disinterest in my business. Two stars for replying and answering my questions - quote was simply much, much too high for the work compared to other contractors (did not actually visit in person though). read more

Got 24 windows done by Newtec last fall. Still waiting for some dented sill handles (dented in shipping) fixed. But that's mostly my fault. They do keep calling to try to reschedule. Haven't forgotten me! Price was great. Saleswoman was straight and to the point. Gave me a price in 15 minutes. No BS sales pitches like Universal. Installers were easy to work with (one unit of building was occupied) fairly neat and fast. 24 replacement windows gutted and installed in one day. Job looks clean and sharp. Downside is I found a few caulking spots missed during final inspection and the dented handles. But for the price, a job well done. read more

My neighbor got all windows done from Newtec, and referred them to me, just got all windows replaced for this new property, all front looks beautiful and stand out, good window, good installation, efficient installer. read more

Newtec Windows & Doors - Windows Installation Near Me - Chicago, Illinois

Please do not consider using Newtec for their parts and installation. Our condo building purchased a new front door from Newtec this past summer, and we have had problem after problem with it. And, five months later, the problems are still not resolved. First, the installation was deplorable. After installation, there was a significant gap between the flooring and the door, which aesthetically looked horrendous. Newtec told us that there was nothing that they could do about it as they needed to remove flooring to install the door. Given that they came out and measured our door prior to providing quotes, I'm not sure why the fact that they would need to remove flooring wasn't brought to our attention prior to us selecting a door. We have made the best of the ruined front entry way and filled in the gape, though it looks nowhere near as nice as the old door. Second, during installation, they banged up the area surrounding the door and left it to us to clean up the smudged walls. They also left drywall everywhere. My biggest complain, however, relates to the functionality of the door. When it was first installed, the door would stick, and we'd have to pull it hard to get it to latch. They came out and fixed that, but then the door seemed inordinately heavy and was tough to open. They claimed that the heaviness was due to the weight of the door. One night last week, when the door shut, I heard a loud pop and hydraulic fluid starting leaking from the hinge at the top. Now our door slams shut very, very fast. It is a heavy door and the way it is slamming could cause a lot of damage as it goes from open to shut in a split second, slamming with a large amount of force. I'm confident the difficulty opening the door since July and the current slamming issue are related and that the door was never properly fit. Newtec claims that they'll come fix it after the holidays, but I'm starting to think this expensive door will never work correctly. read more

On May 4, 2011, I purchased windows for my condo and one of the windows has leaked from the day it was installed. The representative of Newtec came several times to inspect the window. On one occasion, he bore two holes and on another time installed a piece vertically in the window which he said would resolve the problem. It did more harm then good. Then he told me he was going to have the owner look at it and since then, they don't return any phone calls.They have had several occassions to come and see for themselves how the window leaks. They don't care! The service, professionalism and follow through couldn't get worse. They ignore any complaint against them. It appears,the only alternative is to file a law suit. On January 11, 2013 the owner finally came to inspect the window and he feels that this is as good as it gets. I thought when you replaced windows it was to keep the cold and rain out of your home. This is not what I wanted and certainly not what I paid for. Furthermore I paid $200.00 more then I should have. His honesty is questionable. The Better Business Bureau has asked that I file a complaint with the Attorney General's Office. read more

I recently bought a condo last fall. The Newtec windows seem pretty good so far, and they seem good quality. What currently lacks in quality is the customer service and follow through. I was missing some pieces to the window back in October. They came out and took measurements in November/December, and said it would be fixed. It is now April. I've called twice, and they continue to stall while saying they are trying to coordinate with our building's original developer (who is apparently AWOL). Instead, they should simply be replacing and repairing the missing parts as they stated they would. I plan to do one more follow up call, and then that's it...I'm showing up on site. They are certainly polite, but there's no reason why I should have to continue to beg for them to install something that should have been installed in the first place. read more

I recomended to my neighbor Mr. Leanh to replace his window with this company because they did a good job for me at 5053 N. Troy, Chicago next to his building. read more

I had them install a glass patio door and screen door in my apartment. The work was great. The glass door opens and closes easily. The workers cleaned up very thoroughly when they were done. After a while the screen door got really sticky and hard to open. read more

I ordered two custom doors for 1990 built commercial building in downtown Aurora. I really liked the quality, price and installation. These guys seems pros in what they do. They were on-time for the installation. My tenants like these doors. Thanks Newtec. I recommend them. read more

STOP DO NOT PURCHASE FROM THEM !!!! We recently purchased (6) new Windows from them, installation done by independent contractor (charged to much). Since the purchase, we have experienced nothing but problems. When it rains outside, we are getting water inside thru the window slides, along with drafts,mind you water in ALL (6) Windows. we have gone +4x in attempts to resolve this. Spoke directly to the owner who has told us "SUM water is ok" we told him absolutely not, these are NEW Windows, no water should enter. Owner has stated to us "nature plays a roll and the positioning of your Windows". I have NEVER heard "NATURE, POSITION of Windows" play a role. We have been absolutely unsuccessful in attempts to fix this problem and owner is uncooperative. We have been dealing with incompetent, rude staff from receptionist "Amy", all the way to the owner. Our only recluse is to hire new contractor to remove these Windows and install brand new ones from a different manufacturer. Upon closer inspection of the Windows, we noticed major defects such as rubber seal not being placed properly (explains the drafts coming in) also incomplete metal frame closures. We have over a dozen pictures to show the owner were and how much water is coming in. Bottom line.....this whole process has been extremely frustrating, about to give birth any day now and to be dealing with this is incomprehensible. If I can give them ZERO Stars I would. read more

We had all the house windows replaced, from the beginning till the project finished, we have very pleasant experience to work with the Sales person, she gave us good suggestion. They have very good quality windows, and the installation crew are efficient, hard working crew. For sure we will use them for other property too. read more