There are not enough great things to say about Dallas Automotive Paint & Body in Lakeland. This is…read morethe second time they have worked on our truck (first was a hail storm, second a deer hit the truck) and they are truly so flippin awesome. So professional, great communication and does a fantastic job. They are truly the real deal.

my car on left side of my car was totally smashed up, I picked up after only eight day and it's…read moreperfect, plus all cleaned up. I am very happy with there on their performance fixing my car. I would definitely suggest people to go to Dallas to get their autobody work done

Enrique answered my phone inquiry and immediately agreed to evaluate the collision damage to the…read morebottom right front of my RV. His repair estimate was timely as promised, the repair outstanding and the cost fair. Although I've already done so to others, I offer the highest recommendation for these gentlemen.

After getting in an accident where my front left fender was badly dented, 5 Star was able to get my…read morecar repaired and looking brand new for a very fair price. They provide excellent quality and customer service an I was very satisfied with my experience! I will surely come back in the future, thank you!

My experience with Douglas Collision Center was extremely disappointing and raised serious concerns…read moreabout workmanship, honesty, and customer treatment. I brought my daughter's vehicle in after a rear-end accident. When I returned for the first pickup on November 12th, I discovered new damage on the car that was not present at drop-off, which I documented with timestamped photos. When I pointed this out, the manager (Tim) initially denied it until the photos were shown. During that same first pickup, I identified multiple paint defects on the bumper. Instead of addressing them, Tim became combative and stated that I was the one who had damaged the bumper--something that was not true and did not match the condition of the car shown in my photos from drop-off. This was extremely concerning and added to the growing trust issues I was experiencing. I later withdrew repair authorization due to the new damage and the accusation, but the shop continued working on the vehicle anyway. During the second pickup attempt, the situation escalated. My daughter and wife were inspecting the car when additional issues were found, including paint defects, misalignment, and a missing underbody cover plate that had not been reinstalled. Despite these issues, we were told to take the car as-is. A staff member then made a false accusation that my minor daughter had chipped paint from the bumper--something disproven by timestamped photos and video taken before the vehicle was touched. The interaction also included hostile comments, which were captured on video. The next day, we took the vehicle to Maurice's Auto Body, who documented and confirmed every defect, including the missing underbody panel and the new damage created at Douglas. They completed the repairs properly, and Douglas ultimately paid them for part of the corrective work. My experience reflected: * new damage created during the repair process, * refusal to correct visible defects, * an accusation that I damaged the bumper during the first pickup, * unauthorized continuation of repairs after I withdrew approval, * false accusations toward both me and my daughter, * and unprofessional, hostile conduct. Based on what we documented and what an independent shop confirmed, I cannot recommend Douglas Collision Center.

My daughter is away at college and was in an accident in Lakeland. The staff at Douglass treated…read moreher with absolute dignity and respect! They went above and beyond in taking care of her and the car. The turned out great. They were very helpful with the whole process, which made her first accident a positive experience.

My car wasn't drivable, and the body shop told me it's totaled and they can't do nothing... so I…read moremessaged this small company and send them pictures. They gave me a price came out to me and repaired it the same day without replacing any parts I was amazed. Great job.

I had scratched up and banged up the front bumper on a Nissian Altima had an estimate at Dallas…read moreAuto repair which had done some work for me before and it was more than 900.00 , Sent a photo to these guys and after a bit we came up with a 300.00 total price based on the photo. They advised me on the day of the repair they were running late but showed up around an hour something later which was no problem. They began the repair and one of the guys came and told me the person doing the work needed to speak with me. He said there were some more scratches he didnt see on the photo and a piece of the bumper was loose and needed to have the clips put back in place from the inside. He said he didnt bring enough paint and would have to go get more and ask for 120 dollars more and we settled on 100.00 I understand maybe not fully being able to see all the damage from the photo but would have prefered that I would have been informed of the extra cost after he was here and before he was halfway into the job. That is why the 4 star instead of 5 the work is holding up OK after a couple of weeks still looks fine. I would just make sure price was firm and agreed on before any work began if I were to use them again.

The company came to your home to fix dent and scratch. I have a scratch on the front driver side…read more The quote was easy because just need to send the picture of the damage are and they estimate for you. Price is reasonable. My appointment was made on the cell phone. They were not on time but within the hour of the expected time. The repair person is very polite and gives you the time of estimate to complete. The wait for this type of scratch is about 1.5 hours. This paint job has warranty. We were satisfied with their work.

Total ripoff. I sent pictures of two scratches on the bumpers. He sent back a price of $450. After…read morehe said he didn't realize it was two separate scuffs and wanted $950!!!! Just had Eazy do it perfectly for $350.

I've now used C.A.R.S Collision AutoBody Repair Service twice, and both experiences have been…read moreoutstanding. Most recently Timothy repaired damage on my mom's 2015 BMW Z4, including the passenger side rocker panel and front bumper area. The car came back looking absolutely brand new. The attention to detail, paint match, body lines, and finish quality were excellent. You honestly cannot tell the vehicle was ever damaged. Timothy clearly takes pride in his work and did the repair correctly instead of rushing through it. What impressed me even more was the professionalism. This was a mobile repair at the house, and right before he arrived a large tree removal crew showed up next door with lifts, equipment, noise, and workers all around the driveway area where he was supposed to work. Instead of complaining or getting flustered, he calmly worked through the distraction, stayed focused, and still completed the project on schedule with excellent results. My mom is 90 and still enjoys driving her BMW Z4, so let's just say it's good to have someone trustworthy like this in the Rolodex when life happens. Fair pricing, quality workmanship, convenience, and professionalism are getting harder to find these days. This was our second time using C.A.R.S., and I would absolutely recommend them to anyone needing bodywork or paint repair. Five stars well deserved.

This has absolutely nothing to do with race!! I took my car to a professional body shop and he used…read morea cleaner and Tim's black spray paint come off in the rag. He did it on factory paint and the rag was clean. Now I paI'd Tim $700.00 and the drivers door dent is still visible. No he's done too much damage already. Now I have to pay $1,800.00 to correct Tim's mess and get it done correctly. Actually if you check with your wanna be auto body repairman you'd see I called and texted him for 4-5 days. Still waiting for him to call me back!! Should I stop holding my breath?? You have my phone number.

Service was great. Quality was excellent!!!…read more The team came to my driveway and repaired the bumper. They also cleaned the headlights for an additional cost. Highly recommend!!!

This couple was terrible. The wife cursed like a truck driver and the husband acted like he knew…read morewhat he was doing, but he didn't and the job was piss poor I don't recommend them to anybody.

Tyler, the technician, was excellent. He had a great personality, strong people skills, and you…read morecould genuinely tell he cares about doing a good job. I truly appreciated his professionalism and the quality of his work. Unfortunately, my experience with management -- specifically Frankie -- was very disappointing. Communication about pricing and service options was unclear from the start. We came in with a coupon for a conventional oil change, but before we were given the opportunity to confirm what type of oil we wanted, they assumed synthetic and proceeded without clearly reviewing the price difference with us first. By the time we realized what had happened, the oil had already been put in the vehicle, and we were essentially left with no choice but to pay significantly more than we intended. There was no real discussion, no clear breakdown of options, and no agreement on pricing beforehand. That is not how customer service should work. Customers should be presented with clear choices and transparent pricing before work is performed -- not after the fact. It felt like we were backed into paying more than expected, and that's frustrating. Situations like this are exactly why many car owners who know their way around vehicles prefer to handle maintenance themselves. It makes you wonder how many customers who aren't familiar with car services end up paying for upgrades or add-ons they didn't knowingly choose. If I had been properly informed and given options upfront, this likely would have been a very different experience. Transparency and communication matter.

horrible experience unfortunately all they care about, was trying to upsell me on everything. The…read moreservice manager was deceitful about everything. Because of this experience, I will never set foot Jiffy Lube ever again. The manager's name who begins with F clearly made a lasting impression on me and I will never give my hard earned money to Jiffy Lube ever again thankfully, I have choices and I will not be choosing Jiffy Lube 1/10 2026