Everything went well from beginning to end. The ladies in the office were very kind & helpful. They…read morearranged for a rental, and started working on my vehicle within 24 hours. I really appreciated the regular status updates via text, so that I never had to chase down information. I recommend this shop because everything runs smoothly and they are thorough throughout the entire process. As for the quality of the work done on my vehicle, 10/10

Going on week 8 of no cargo net clips Jim is such a liar…read more.. my car was in the shop due to a crash and they removed my cargo net clips and when I picked up my car he stated "We will order them and send them to your address on file" 8 weeks later still no clips -- I wouldn't let this place fix a flat tire !!!!

Needed my car's AC fixed. Tim got me in quick, had a reasonable quote within two hours, and had…read morethe car up and running the same day with some ICE COLD air. Tim also provided me with a few items to consider in the near future but applied no pressure to get it done. I feel he was honest and only fixed what was truly needed. Thanks to Tim and the guys as Tampa Bay Auto Care.

I was in Tampa visiting my son. My son's car was in need of…read morerepair while I was in town and I was referred to Tampa Bay Auto Care (owned by Tim Royer) by several friends. He diagnosed and analyzed my son's car issues and was great to work with. Very honest and does quality work with quality parts (I have several friends who go to him also). My son's car was going to cost more to repair than it was worth and he told me so. He then gave me a referral to someone who helped me find a great used car. I highly recommend Tim to anyone who needs car repairs.

My whole experience with Parks Lincoln of Tampa was flawless, all thanks to Wendy Rodriguez! From…read moreher initial reply and video of the car in question, a subsequent video detailing great scrutiny, and fully handling the negotiation with professionalism. Answering any questions I had along the way. She even personally delivered the car to my home and arranged pick-up of my trade in, and even programmed my garage door to the car! Truly an excellent experience. Would highly recommend this dealership and Wendy! Thanks Wendy.

Referred to Parks Lincoln on Florida Ave, we were so pleased…read moreto meet Fred Fullbright. We have purchased many cars over the years and have never met such an amazing product consultant. Fred is so personable and really worked to assure we found the perfect vehicle for our needs. His knowledge of automobiles is incredible. He wanted to be sure the car I purchased would be a great fit. I was worried he would get tired of showing me so many different cars but he seemed to enjoy the interactions and made me so at ease. He is the true ' no pressure' person. We were there for a few hours and just not ready to make the decision, he said no worry, and we left to think about our choice. We went back the next day and started over, he never made me feel bad, he just encouraged me to find what I liked. We closed the deal and he really went to bat for us on our purchase. From the manager Craig, to Zory, the finance associate, we could not be happier with our purchase. Fred really made this experience the best. Buying a luxury car was a big deal for me and Parks Lincoln staff exceeded my expectations.

I meet with April and Randy today the friendly and knowledgeable . My passager door wouldn't open …read more They look at my door found the issue and I was out in 20 mins . I previously used them auto repair work and my SUV looked great and to this day still looks quality. I was recommended to bring my car here years ago.

They were very professional. Helped reattach my bumper back to the way it originally was . Would…read morehighly recommend.

I cannot recommend this dealership based on the unprofessional conduct of the management team…read more The primary issue stems from a significant lack of communication and basic professionalism from the manager, Mark. Throughout our interaction, he was unable to communicate clearly or maintain a professional demeanor, even failing to make eye contact during our conversation. Effective leadership is essential to a positive car-buying experience, and unfortunately, the management here does not meet those standards. If you are looking for a transparent and respectful environment to purchase a vehicle, I would suggest looking elsewhere.

Jarett needs to remove the Quick Lane Express signs, no way a oil change should take over an hour…read moreand a half, bullshit!

Dewayne was knowledgeable and curious. Most importantly honest. My Mini has not given me any…read moreadditional problems. I drove to Saint Pete with no stalling problems. I'm just grateful & will keep using MINI OF WESLEY CHAPEL as my service choice. Thank you

I've been there twice so far and it's always such a mediocre experience. I go for my regular…read moreservice visits. Cons: 1) I get passed through multiple service people while I'm there, because the one I start with never seems to be around after they get me started 2) I have to keep checking in with them on the status of my car, they never proactively follow up. I was there for routine maintenance and it took 4 HOURS. And that was with me pestering them several times during the time. They told me 1.5 hours max. Same thing happened last time I went. Although they did eventually send me the video inspection. 3) My extended warranty/Maintenance + was expiring in a few weeks, so I asked if they could give me the cost of continuing it. I had to chase them down for that too. I had questions about something they said was included, that clearly wasn't on the service website. They basically said, trust us, it's included with zero follow up. I guess they like losing additional service business. I chose not to extend or renew. Pros: 1) They do have wifi and a nice sitting area with drinks, coffee and snacks 2) There is also TV to watch in the waiting area and clean bathrooms Honestly, if they weren't the closest dealer, I would find another one. The lack of customer care is astounding.

10/5 would recommend! I took my Tesla here for repairs after a minor collision that scratched up…read moremy back rim and bumper. The owner and his wife were lovely and helpful and recommended attempting to buff out the scratch as first approach vs extensive body work. It worked perfectly!! What a lovely surprise and gift to work with good, honest people that truly care about their customers and aren't out to just maximize their profits. Thank to you Fernando and his wife!

Recently took my Accord in for bumper repair. From the beginning to the end the process exceeded…read moremy expectations in every way. Great support, and professionalism from everyone. They kept me updated and informed the whole time and had the car in and out in only a few days. Thanks so much for an excellent experience.

Awesome place! They fixed our bumper. We are so grateful and look forward to doing business in the…read morefuture. Went by the day before and talked to Pat :)) in the office and said bring it in next morning. Kathy Raulerson

Amazing and well priced job, I came in with front end completely smashed. They were incredibly…read moreprofessional and made me feel secure when explaining how they'd go about fixing my car. I had my car back in just 3 days, incredible. Reliable and the woman at the front desk was a super star in the way she took care of me and my Subaru.