We called Al's after they were the ones to originally install our w.h. In our house years ago after…read moreours started clanking. Not only did a service person come out within a few days, but they were happy to do a 5 min video explaining in detail what we needed to do going forward. This was really helpful and he was happy to answer specific questions and even chat with my husband after the video. It was well worth having a tech come out! So thankful to have Al's!

I am leaving this review because I am truly impressed with the workmanship of our new water heater…read more They were careful, professional, and courteous. I highly recommend these guys to anyone who needs a new or a repair on a waster heater. I love it when they are not employed by big companies because when you own your own business, you are sure to give quality work and that is exactly what Al's Water Heater did for us. Thank you.

We have had challenges with our Humidifier, installed by Randazzo. When we inquired if a technician…read morecould come out and help, we were informed there would be a $95 service fee. We then called Indoor Comfort. Cory came out and diagnosed the problem. As a free consultation, he also brainstormed solutions for an upstairs bedroom that was not adequately cooled or heated. He gave us some great ideas to try first, while offering solutions Indoor Comfort could provide. We are very pleased with the customer service and Cory's courteous and professional personna! Now we wished we had gone with Indoor Comfort for our heating and cooling needs. Highly recommended.

Just had my 30-year-old HVAC system replaced by Indoor Comfort, and I couldn't be happier with the…read moreexperience. The installation team was knowledgeable, professional, and courteous throughout the entire process. They completed the installation in just two days, and everything was done with great attention to detail. Excellent service from start to finish. I highly recommend Indoor Comfort to anyone looking for a quality HVAC installation.

They repaired our burst pipe connection in our crawl space very quickly. We were very happy with…read morethe cost. Very reasonable for the extent of what we had going on.

These guys don't mess around. I called at 9:30. AM guy was here by 11:30. My central air was…read morefixed by 12:30. This kind of service is nice when it's 90 degrees out.

Living in a 150 year old house, HVAC and plumbing calls are frequent. We tried most of the firms…read morein the area and seemingly always an issue of timing, quality or knowledge. We were referred to Whitcher by a neighbor, and in 7 years with various needed repairs and updates, they've handled every task in a timely professional manner. I can't imagine any serious customer giving these folks less than a 5 star rating. Their emergency service on nights and weekends is SO helpful, too!

Worse company in Lenawee County. Had them install a tub and the tub won't hold water. Asked them to…read morecome back and fix since they said it's a one year warranty on work and they wanted to charge me. How's that a warranty? In fact, they said that they would come and take a look at it, even though I disagree with them not wanting to warrant their work. Then never showed? Seriously? Never showed despite saying that they would take a look at their failure the next day. Unprofessional. Let's not even get into scheduling the initial project. Dan was the most unresponsive and unprofessional estimator I've ever met. Tried to call him back at least ten times and texted several times to get my project scheduled. No response. Tried for weeks. Come 'on, dude. Seriously? When I finally inquired with their office about Dan's lack of professionalism, I get told he tried to call me and I didn't have a voicemail setup. Bull crap and untrue. I had a voicemail setup. Why lie? Go elsewhere. Do not trust these people. They are unprofessional, not trustworthy, and unreliable. I should have realized how bad this experience was going to be after initially dealing with Dan in the first place.

I hired Cochran Electric to install a 240 volt Tesla EV charger at my house. I'd called a couple of…read morethe companies recommended by Tesla, and Cochran's price was nearly half the cost of the "recommended" electricians. The charger worked perfectly for several months, until it started tripping the circuit breaker every time we charged the car. I called Cochran, honestly just for an idea of what might be causing the issue. They sent an electrician out the next day, he determined it was a bad breaker, replaced it free of charge and it's been working perfectly since. Sadly , that kind of "service after the sale" is hard to come by these days, but this company, including the office staff and the electricians, clearly make an effort to keep their customers happy long term. I honestly couldn't have been happier with either the initial installation or the follow up, I'm definitely a customer for life.

Absolutely great workers I do recommend them because of the workers! It's a little rough when you…read morehave to call in but getting beyond the receptionist you're good to go!

Great experience with installers Garrett and Wyatt. A friendly team that worked hard to get our…read moreair up and running quickly. They were wonderful with my dog who thought they were there to play with her and took great care with other pets which is hugely appreciated. Would definitely recommend this professional team. Kevin the electrician was also great to work with!

I've been using Koch and White since 2012. They've installed a new furnace and performed…read morepreventative maintenance and repair work to other HVAC equipment during this time. Today, I needed AC work done, and they, once again, did not disappoint! Charlie was professional, competent and extremely helpful. He got us up and running immediately. Great job once again!

Repaired whole house fan in 1/2 hour. Quick and friendly, very reasonable price. Highly recommendread more

I called them a month ago and they came out, the guy was late getting here. He was very nice and…read moreknowledgeable. But then he said he would have the quote to us by next week. So I waited for 3 weeks and finally called back to find out what was going on. The guy told me he would look into it and would call me back the next day. A week later I haven't heard back from him either. I have been waiting for a month now with no word about anything.

We needed a mini-split system to cool our 2400 sq. ft. house during the summer months -- we've been…read morebroiling back here in the woods on hot summer days for years! We made an appointment to get an estimate. A knowledgeable member of the Steele Team arrived on schedule and reviewed our options. A few days later we received the estimate, one that was lower than an earlier estimate we had received from a competitor, and we approved the job. The following week the installation crew arrived and put in the Breeze 33 system, including the air conditioning unit, 8 ducts strategically positioned in bedrooms, bathrooms and common areas, an air handler (installed in the hallway ceiling), and the outdoor unit behind the house. The crew was excellent and got the job done in a single day. They meticulously cleaned up after themselves -- actually, they did better than that, vacuuming the stairway cleaner than it was before they came and repositioning personal items in rooms that might be impacted by falling dust from the drilling. Our experience was great. Now we're set for whatever inferno this summer has in store for us. Highly recommended!

I called Steele for Warranty Service on my AC unit in July of 2023 after their initial install a…read morecouple years ago. The tech came out and accidentally broke my disconnect so he said he would "put in a ticket" to have someone come out to repair it. The scheduling lady called me a few days later and scheduled a tech to come out to the house and the tech came and replaced the disconnect and left. I then received via email a $175 bill. I called and left a voicemail to inquire with no response the next morning then called again the next day and was told "Tom Jr" would handle but was not there and would call me back to discuss. By this time I decided to have my husband handle this. Tom Jr stated he was charging us $175 for what his technician came out and broke! At no time we're we given a quote for the work or knew what the cost of repair would be - since Steele damaged our property we thought they would do the right thing and repair what they damaged - NOPE - Tom Jr (Steele) called it a "miscommunication" and argued to no end. This was shady dealings and not the way to run a stand up business. In the end, my husband had to fight for what was right and Tom Jr said to "throw out the bill" and hung up on my husband. If you are looking for Customer Service from a Heating and Cooling Business, LOOK ELSEWHERE!! Once you spend your money on a full heating and cooling package like we did, they're done with you.