Excellent eye doctor. My primary care physician referred me to Dr. Caserta for an eye issue I had. I was able to get an appointment quickly. Dr. Caserta was welcoming and friendly. He did a thorough exam, identified the issue, and he was spot on. It cleared up soon after. Now I see him annually for an eye exam. Also, my friend saw him recently for cataract surgery. She said she was treated very well. Her surgery went fantastically, and she now has 20-/20 vision at age 71! I brought her to the surgery and to the after-care visit. She was 100% pleased with the whole process. The office staff is lovely and caring. We recommend Dr. Frank Caserta. read more

The place is clean and everyone was professional and courteous. The eye exams are somewhat of an assembly line, but I can't argue with the efficiency. read more

A long long time ago Dr Frank casserda helped me when I had punk tate epithelial erosions on my corneas and had vertigo due to that. He treated me and inserted punctual plugs in my eyes so I wouldn't lose so many tears and my eyes wouldn't get so dry. The problem cleared up and I haven't gotten it back since and I just remember the doctor being reassuring and being good at what he did. It's been literally almost 30 years but I still remember and think fondly when I hear that name of his business. read more

Dr Frank Caserta and his staff are the best . I had cataract surgery on both eyes and I started crying when the patch came off I can see like a young person again . They are professional , great customer engagement I love them . I can't say enough about them . Thank you to Dr Caserta and team . read more

Dr. Caserta is truly a godsend -- not just for us, but for anyone lucky enough to find him. I've been seeing him for over 8 + years and have always known he's a rare kind of doctor -- one who truly cares. But what he did for my wife recently proved just how exceptional he is. One Sunday morning in March 2025, my wife woke up nearly blind in one eye -- her vision had gone from a blurry band to complete fog. We had already seen an eye doctor and our PCP earlier that week, but no one had an answer. I left a voicemail at Dr. Caserta's office -- and though my wife wasn't even his patient, he called back in 15 minutes. He opened his office on a Sunday just to see her. After a thorough exam, he correctly diagnosed optic neuritis -- inflammation of the optic nerve, not the eye itself. He insisted we go to the ER immediately and had the attending physicians talk with him on his personal number to ensure proper treatment. He stayed in contact until 9:00 PM on a Sunday!!, making sure the team at Mayo Clinic (56th street) were on the same page as his diagnosis and line of treatment he thought was needed immediately. Thanks to his fast action and persistence, my wife's vision was fully restored within 12 hours. Every doctor we met afterward was amazed -- not just by his accurate diagnosis, but by his dedication. Who else opens their clinic on a Sunday and follows up late into the night for someone who's not even a patient? If you're looking for a doctor who will go above and beyond to protect your vision Dr.Caserta is your man! his staff is also outstanding, very professional and kind. Thank you, Dr. Caserta. You didn't have to do what you did, but we know exactly why you became a doctor, story for the patients to find out when they meet you! Thanks, The Das Family. read more

You could not ask for a more knowledgeable and compassionate physician. Dr. Caserta has performed cataract surgery on my parents and also cares for my eyes. Fortunate to have him in the Tempe area. read more

I have been Dr Caserta's patient for many years. He is passionate about eyes! I have may problems with my eyes and he has given me excellent care. read more

Excellent , professional staff Highly recommend Great communication and knowledge Shea Morris surgery scheduler was extremely helpful My thanks read more

Dr. Caserta had monitored my cataracts for years comparing them to a slow growing oak tree that might someday have to be removed. When it came time for cataract surgery he was the only doctor I wanted. Surgery is done outpatient at Desert Banner Surgery Center instead of an office or clinic. He is caring, kind, and very professional; insisting on the best efforts from himself and staff, and considers the patient a part of the treatment team. Thank you Dr. Caserta for restoring my eyesight to a remarkable new level, and being the type of physician many patients trust implicitly to act in their best interests. read more

Been seeing Dr Ceserta for 4 yrs now and he's great. His new front desk (Andrew and Joanna) are very friendly and efficient. Was very happy they could squeeze me in today for eye issue. Highly recommend. read more

I've never been in this facility before. I needed an eye exam and an ophthalmology exam and this office did both. In the few minutes I was in this office I formed the opinion that I REALLY liked this doctor and if I can help it, I will never go anywhere else. The level of service was superior, his communication with me was excellent (even tho I didn't really LIKE what he was saying), he expressed what I needed to do to take care of my problem. He was super concerned and very detailed in his explanation. I know exactly what I need to do- his office staff helped me to arrange the next step. Amazing... just really an amazing experience overall when I had no expectations whatsoever. Highly recommend read more

Quality eye care from very nice and professional people I would highly recommend them I have been seeing Dr. Caserta for quite a few years now and will be continuing to do so going forward. read more

Dr. Caserta performed cataract surgery on both eyes. He told me exactly what to expect and handled his work professionally. what a great experience! read more

Dr Frank Caserta and his staff are the best . I had cataract surgery on both eyes and I started crying when the patch came off . I can see like a young person again . They are professional , great customer engagement I love them . I can't say enough about them . Thank you to Dr Caserta and team . read more

Dr. Frank Caserta has been caring for my eyes for many years. I appreciate his professional expertise and his kind and friendly manner. Recently, I was his patient for cataract surgery at Desert Banner Surgery Center and I was thrilled with the results. Dr. Caserta's office staff is also very pleasant and efficient. I highly recommend this Tempe doctor. read more

Have been a long-time patient for many years, but found myself reaching that point when cataracts needed to be dealt with. Dr. Caserta took time to explain the options: simple lens replacement or using a correcting lens to help with astigmatism. I opted for the correcting lenses and just had both eyes done in September & October 2022. Amazing vision, now only needing simple readers for computer and close reading. This was in spite of the presence of a mild film on my retina that he recommended against treating due to risk and possible complications. I've been so happy as a patient not only for the successful outcome but also the way he takes time to answer all questions and give calm guidance. Lots of confidence in his professional skill and his kind manner. They also have a great staff and team of capable people. read more

Dr. Frank Caserta is amazing!!!! He performed my lasik eye surgery over fifteen years ago. He personally completed all of the diagnosis steps and calculations for my eye surgery. I have been so very happy not to need glasses or contacts for everyday living. I am so thankful for Dr. Caserta's expertise. My husband, myself, my daughter and my brother all trust Dr. Caserta with our eye health. read more

Today is New Years day and most doctors offices are closed (and will be over the weekend as well). I called Frank and left a message on his after hours line. He called me back right away and was able to see us within 20 mins! My son had a piece of of metal in his eye and needed it removed as soon as possible. I am very grateful for Dr. Frank and couldn't be happier. He was very good with my five year old and kids can sense that easily about someone. My son was the bravest I've ever seen him today. He even wants to write a thank you note and mail it to him. We honestly couldn't be happier and we aren't even patients of his but if we need any eye care needs in the future he will be the one our family will go to. read more

Dr. Caeserta is amazing! He takes time and is very thorough! He is a wonderful doctor!

I am and have always been very happy with Dr. Caserta. It is so nice to know when going to see a doctor that you are in very good hands, so you can relax and just let the doctor do his job. I have had eye surgery in both eyes, done by Dr. Frank Caserta. He is an expert, does many, many eye surgeries, has lots of experience. Dr. Caserta and the staff are very kind, caring, professional and thorough. I very highly recommend Dr. Frank Caserta for all of your eye care needs. read more

I have been seeing Dr. Caserta for last 4- 5 years. I sought out the best for 3 reasons: I am in my 60s, my mother had wet macular degeneration which led to poor vision and now that I am retired I do large steel sculptures which involves welding, grinding, etc. which can be dangerous to eyes but I love it. Dr. Caserta is by far the best ophthalmologist I have found and I did lots of research. Being a nurse and having worked in the health care system my entire career I am very cautious about who I trust. Dr. Caserta is there when I need him and a great doctor besides being a good man. I am a well educated and knowledgeable consumer and I highly recommend him! read more

As mentioned by others, Dr. Frank Caserta is a fantastic surgeon! Dr. Caserta was highly recommended by my ophthalmologist, and now I know why. From the moment I walked thru the door of his practice, until my last post-op visit, he and his excellent staff led me thru all the steps necessary to get cataract surgery done on both my eyes and have a smooth recovery. At the days of surgery (a week apart to do both eyes) He visited me at the prep area, (both times) discussed the procedure, and before I knew it, he had done the surgery! After a short recovery time, my vision in both eyes was better than EVER! Thank you Dr. Caserta. You really care about your patients! read more

Costco Optometry told me I had holes in my retina and threw me into a panic. Went into see Dr. Caserta who did a thorough exam and put me at ease. Turns out it was not the crisis they made it out to be. Grateful for Dr. Caserta's expertise and helping me understand my eye. Moral of the story...don't get medical care from a warehouse...find a professional doctor like Dr. Caserta. I'll get my glasses prescription from him as well from now on. read more

Dr Caserta was referred to me by my oncologist. He recommended the practice for the quiet atmosphere and individual attention. He couldn't have been more correct. The office runs smoothly and my cataract surgery (at Banner Desert Surgical) was amazingly quick and easy. Dr Caserta will make you feel comfortable and cared for. And I have 20/20 vision for the first time in over 50 years! read more

Well I hate to give bad reviews but thorough ones are needed. My arrival time was 15 minutes before my check- in time which is 15 minutes or so minutes before the actual appointment time(30 minutes before my appointment) but was still not seen until and hour after my appointment time and an hour. Mind you this was a Monday morning 8am appointment and there were a lot of people there but at 8am and already an hour behind... I'm a little disappointed. The waiting area was comfortable however crowded. Lots of magazines and things to read, I saw someone bring in a laptop to work on while I was there... smart people in the world make me jealous in these situations. They took me back approximately 30 hour in to see an assistant who went over my issue/eye sight check and then headed me back to the waiting area. Dr. Ford was very knowledgeable which is why I gave the 3 star rating. He took his time (all of about 15 minutes) explaining my ailment and that it wasn't serious and would go away eventually. The office was clean, parking was ample and the office was easy to find. I don't know if I would come back unless I got the first appointment of the day. I didn't think it would become an almost two hour endeavor which was the downside. read more

This was not my first visit to the offices of Ford and Caserta and no, it was NOT the first time there was surly staff. They are nice enough on the phone but in person, not so much. I too arrived at 7:45 for an 8 a.m. appointment. The receptionist did not look at me. She just handed me a clipboard and asked for my insurance card. I dutifully filled out the papers and returned them to her and then my wait began. She was rude to other patients too. They really need a new receptionist who is empathetic or at least smiles. I didn't want to be there at 7:45 either! At 8:20 she notified me that my doctor called in and was running a half hour late. Are you kidding me? By the time of his expected arrival, I would have been waiting an hour. My time is valuable too! I understand emergencies, but if that was the case, then I think I would have been informed of that. I didn't wait. I have responsibilities too. I made another appointment but probably won't keep it. I'm still annoyed by this and don't think my insurance or I should have to pay for sub par service. Sorry, docs. Get your act together and maybe your patients will be content. read more

I have been going to Dr. Caserta for over 10 years. All of this time I have been 'borderline for glaucoma.' My other eye doc wanted to start me on medication years ago, but Dr. Caserta follows me every year, and to date I have not had to deal with medications. He is open and honest with me and my progress (or lack of it!) and discusses everything in a manner I understand. I have never had anything but wonderful service here. read more

I have been a patient of Dr. Ford since 1982. My vision was poor due to an injury when very young and I see Dr. Ford regularly. He is the best and a good man, too. My wife and I have been developing cataracts for a few years and finally, it was time to have that corrected. Dr. Ford recommended his partner, Dr. Frank Caserta. My wife had her right eye and I had both eyes corrected. Dr. Caserta is a skillful surgeon. We are both in the process of healing from the procedures but my vision is already 20/25. The procedures were straight-forward and painless. We would not hesitate recommending anyone to see Dr. Caserta when it it time to consider cataract surgery. Or either Drs. Ford or Caserta for general ophthalmology care. We do not usually give reviews. But skill and caring like this warranted a review. read more

I had cataract surgery on both eyes and Dr. Frank Caserta did a fantastic job! I now have 20/20 vision in both eyes and at 66yrs young you can't ask for anything more.. Highly recommend his services and my wife is looking forward to using him as well. WH read more

I can see Dr Caserta LITERALLY saved my vision after another doctors mistake. He may have been "running behind" but he greeted me in the waiting room himself which I have not ever seen another doctor do, ever! and he is pleasant and listens. read more

I've been a patient of Dr. Frank Caserta since about 2000. While Dr. Caserta is a good eye doctor, he and his staff have little to no regard for wasting patients' time. I have almost never been seen within 30 minutes of my scheduled appointment time. Today I was scheduled for an annual eye exam at 2:30. I arrived at 2:15 and gave the staff my updated health insurance, etc. After then being ignored for the next 40 minutes, I left. I left at 3:10 PM - and still had not been seen by the doctor (or even taken to the exam room) and was not even told that they were sorry for the delay. After 18+ years of waiting, I'm over it. Making patients wait this long (30+ minutes after scheduled appointments) on a regular basis is disrespectful and rude. Don't waste your time on this office and Dr. Caserta - because they certainly will waste your time and not care one bit. read more

I am so grateful to Dr. Frank Caserta. I have been terribly nearsighted since I was a child. With the onset of cataracts, there was no longer a reasonable way to correct my vision with lenses. While I was nervous facing Cataract surgery, Dr. Caserta answered all my questions and I received detailed written instructions so I wouldn't forget. For each eye surgery, Dr. Caserta was super organized and I could tell from listening to the nurses that Dr. Caserta had specific instructions and expectations for the treatment of his patients. I liked that a lot. Today I had my last post operative appointment. I have gone from legally blind in both eyes to really not needing glasses except for reading. It is just so wonderful and I sincerely thank Dr. Caserta. read more

Dr. Caserta has performed 2 cateract surgeries on me. I had to follow up with a Laser Capsulotomy as I had blurry vision in one eye. Every procedure has been fantastic. We are Blessed in Mesa to have such a fantastic eye doctor available to see us as a patient. His office staff is very well organized and are all professional. If you need any eye care Dr. Caserta is the go to guy and will be the only eye doctor I will ever see. 5 Stars Thanks again, Doc, Greg Schroeder read more

I have been a patient of Dr. Caserta for many years because I am a diabetic and I have been watching my eyes closely. In the last year he performed cataract surgeries on both of my eyes and did an outstanding job! He also diagnosed my 20-year-old daughter with a detached retina and sent her to a specialist immediately which saved us an immense amount of grief and possibly her sight! I would highly recommend him to anybody! read more

This place is terrible. I had an eye infection and the health center at ASU sent me here. I wish they hadn't. The secretary is rude and so are most of the patients. You never actually get seen at your appointment time. I waited as much as an hour. They take people in whatever order they damn well please. They skipped me for some obnoxious woman who had a later appointment. Now that my eye is better, I will not be returning and I recommend that no one else does either. Unless you want to pay a heinous amount of money to get treated terribly. read more

I have seen Dr. Caserta several times for checkups and eye infections. He has always been friendly and patient. I am 71. Until recent years, I never had problems with my eyes. But I have had recurring corneal ulcers for the past three years. These are very dangerous and must be treated immediately. Dr. Caserta's office is busy, but his staff has always gotten me in. One such emergency occurred on Christmas Eve. The office was planning to close early, but Dr. Caserta found time to see me. Other reviewers have complained about rudeness from the office staff. I have never encountered that. The staff is business-like. Another reviewer complained that the lady behind the counter didn't smile. I can't remember whether I received a smile. Nor do I care. I go there to see Dr. Caserta. I am also puzzled by the complaints about having to wait. In my 71 years, I have seen doctors countless times. I have always had to wait. Anyone who expects to waltz right in to see a doctor is dreaming. In sum, I think Dr. Caserta is excellent. He is very cordial and knows his stuff. And his office staff has always treated me well. read more

I can't say enough good things about Dr. Caserta. After 21 years of wearing contacts / glasses, I'm writing this review with perfect 20/20 vision. Dr. Caserta is a true professional. He took the time to meet with me three times prior to my surgery - wanting to get perfect measurements. Not only is he a tremendous doctor, he's an incredible person. If you have been thinking about lasik, I promise you will not be disappointed with Dr. Caserta or his staff. Thanks a million, doc! read more

It's unfortunate that people who don't like working with the public often find themselves working in doctor offices. I scheduled a same-day appointment with Dr Ford because of an eye issue that developed over the weekend. I was not a new patient. Erma, the scheduler, was rude from the get go. Once I got to the office, the reception was no friendlier and I had to wait to check-in until she was done telling a co-worker that she had bought a new 50" TV at Walmart during their Black Friday sale. After waiting nearly an hour to see Dr Ford, I asked how much longer. I was reminded no less than three times that I had a "same-day" appointment...as if I should be happy to simply be sitting in the waiting room. I asked why it mattered if I had a same-day appointment, I had a scheduled appointment with a set time. Two other staff members gave conflicting excuses - the doctor had to dilate the eyes of a previous patient and Dr Ford was short a technician that day. These were factors only known to the staff when I made the appointment, yet I should be ok sitting in the office during my lunch for nearly an hour. I left. I would have to be desperate to put myself back in this gauntlet of incompetence. BTW, Dr Ford is a fine optometrist but doctors have to do a better job hiring and training their outward facing staff. I don't think doctor are aware what their patients have to go through just to see them. BTW, after reading other yelp reviews, I see that I am not the only one to experience Dr. Ford's surly front office staff. read more

Wow! I gotta' tell you I'm surprised to read the previous reviews! I've been seeing Dr. Caserta twice annually for better than four years now. I am, by my own admission "hyper-critical," and have never: received anything less than quality medical care, encountered a rude staff member, or had an extensive wait time. read more

This is the only office in town I would trust my eyes or my children's eyes to. In addition to being expertly trained and educated Dr. Ford stays current on all the latest technology and safety. You may have to wait a bit, but when you are getting your eyes dilated and come on people IT'S your eyes, you don't want just anyone messing with them! He has taken care of my eyes for over 30 years! read more