Dr Arroyo is a great Dermatologist. I have been to many dermatologists over the years and she is…read morethe first one that is proactive and finds solutions to every concern. My whole family has been seeing her for about 3 years. She did a biopsy on my husband and it was cancer. Thankfully she didn't just prescribe a cream like another doctor recommended. She most likely saved his life since it was much worse than we ever could have imagined. My daughter had severe acne and now her skin looks amazing, thanks to Dr Arroyo. She may be hard to get an appointment with, but she is worth the wait.

I have had positive encounters at this practice but agree with other reviewers that the lack of…read moreresponsiveness is extremely problematic. I recently had 2 biopsies performed here. Unfortunately, they became infected, despite following the after care instructions to the letter. Try as I might, I could not get any response from the office when I called multiple times and left multiple voicemails to express concern and ask for a follow up appt. Ended up going to urgent care and being diagnosed with severe cellulitis. I will not be returning.

Achieving Sustain Healthy Cancer Free Skin with Derick Dermatology…read more A couple years ago I started noticing some concerning facial and semi raised spots on my face. This bothered me and after looking at these spots I decided to ask around and find out where I should seek medical advise. I started by asking some people at my church who I should see. As I was speaking with a few people the about where to go I kept hearing the names like Derick Dermatology as well as other providers specializing facial related medical issues. I inquired about other places and their variety techniques I got a little concern. Some treatment approaches were kind of.......severe.....and frightening. So I kept asking for about 2-3 weeks. As I asked I saw a pattern evolving. A few people stated mentioning Derick Dermatology. I ask why Derick Dermatology and what I heard was they take a very directed approach. They listen and more important they listen to your concerns. They welcome the questions I asked. So when the doctors at Derick Dermatology looked me they quickly took a look and found skin cancer issues and immediately took care of it. I then ask a few what if questions and provided me with good answers Having a healthcare background I appreciated their fact base approach. They also said I could call their Help Desk and get help regarding my questions or getting suggestions. I did and they quickly got connected with a doctor who address my concerns. Then they said they wanted to see me again in 4 months. I came back and they saw more issues and they were removed. I then asked about preventive skin cancer techniques and once again the D. D. doctors introduced me to a layered approach for stopping future skin cancer. Their approach really worked. Some of those outcomes from the layered approach included: 1. Some of the spots got smaller on my face and dried up 2. I stop getting new sun spots on my face 3. My skin tone started changing to the better. I had a old look before D. D. 4. The best news was I was able to have a significantly reduced aged look. Now as I say this I am older guy close to that number I care not to admit, however my looks are much younger. As an example when I ask for my senior citizen discount I have to pull out my ID and proof it that includes places where discounts begin at 60. I was told me I did not even look close to 60. So you can decide to go to another facial issues provider.....or you can get smart and go to Derick Dermatology and address your issues...... changing your life to your desired look and a better way of life.

They are running a scam called skin healthcare. My wife went in for an annual check but don't ask…read morethem any questions because they will turn that annual visit into an office visit, which is higher reimbursement for them and they will send you a bill.. My wife asked a question about some eczema, they ended up filling an prescription for her. Before she could even pick up we got a bill in the mail, when we called and asked about it, they told us because they filled a prescription they changed the visit to an office visit and charged us. And when we explained money was tight, we were expecting our second child, we didn't know we were going to be charged for this, we won't pick up the prescription, they didn't care and did not cancel the bill.

How does this sound about my Dermo experience? I have been a…read morepatient of Dr. Venetos since 2016 and I will no longer go see her. After receiving a diagnosis of squamous cell carcinoma in September on my left cheek, I was told that the soonest I would be able to have it removed by a MOHs would be in December. Dr. Venetos asked her "scheduler" to put me down to meet with the MOHs that comes to her office once a month.  Because I was uncomfortable waiting, and I saw the name of the MOHs who would be coming to Dr. Venetos' office on my patient portal, I decided to call the MOHs and ask if she could get me in to have the procedure sooner. I said that I would even drive to where her office is. The MOHs doctor was able to get me in right away at her office so I scheduled the appointment. I called Dr. Venetos' office to let them know and to check on another biopsy I had removed. I then scheduled an appointment with Dr. Venetos to discuss what to do with the second biopsy, which was not cancer but another skin issue. When I went in for this appointment, I was taken back to the exam room and immediately Dr. Venetos' "scheduler" came in and began questioning me as to why I thought I could make my own appointment with the MOHs. After several minutes, Dr. Venetos came in and the two women were obviously very angry with me. Their questioning and scolding went on, even after I had broken down into tears.  I was told that Dr. Venetos would send me to a different MOHs she also works with. Then she said that she didn't even think I needed any more of the carcinoma sight removed because she "thought" she already got it all off. She then began to speak unprofessionally about the MOHs that I would have seen in her office saying that she would prescribe treatments I wouldn't need and over charge me for the procedure. I was confused as to why they were fine with me seeing this particular MOHs in Dr. Venetos' office, but not at the MOHs office. Dr. Venetos would rather I go to a different MOHs that she would recommend. Dr. Venetos' "scheduler" cancelled my appointment at the MOHs office that I had and put me BACK on their schedule to see the same MOHs but at Dr. Venetos' office in December. I left Dr. Venetos' office visibly upset and still crying and never discussing the skin condition I originally made the appointment for. I have never heard from Dr. Venetos or her "scheduler" to make sure I was okay after their aggressive behavior and to further explain their aggression towards me.  I have since had my MOHs surgery, after requesting my medical records to no longer be a patient of Dr. Venetos'. I have never been treated so hostile at a doctor's office. The lack of caring and well being for their longtime patient was beyond obvious. I was NOT the priority to them at all, and even though I was scared and concerned about the skin cancer on my face, they could have cared less and were very hostile towards me and even belittled my concerns. Because of this, I am no longer a patient of Dr. Venetos. She and her "scheduler" were unprofessional, uncaring, and truly cruel towards me. I will never put my health in the hands of someone so unsympathetic.

Front office is disorganized. The doctor appeared distracted and reprimanded her nurse in front of…read moreus. Not professional.

When looking for dermatologists within my network and area, Beaird Dermatology came up as a…read morerecommended option. Their office is located in a multi story building in Hoffman Estates by the I-90 expressway. Their office seems newer with concrete floors/white walls being minimal and modern. It was easy to get an appt and I didn't have to wait too long as a first time patient. My first visit was a general visit to check for concerning blemishes and discuss some long-standing skin concerns. I was prescribed three different creams for three different areas as well as recommended an over the counter shampoo. I tried products as recommended and didn't see results. I recently reached out (3 months later) to follow up that items weren't working and was told I'd have to come back in because I didn't follow up. It was news to me as I was never told to follow up on my terms; I expect my doctor to reach out to me. Either way, I scheduled another appt which was another copay. I was recommended two new creams as well as a pill prescription. It's been a week and no pharmacy has reached out to me saying I have a prescription to fill and the pill left me with side effects within days so I stopped taking. I followed up with the office, they asked if I could come back in which would be ANOTHER copay. I sadly am deciding to cut my loses with working with their practice. I refuse to pay another copay three business days after visiting because they didn't ask the right questions when I was last in. I felt the PA I had was kind but other staff was not and only talked in medical terms which left me confused and hard to follow conversation/questions. My PA seemed like he did care but I am left feeling like they want my money more than finding a solution to help me.

While Dr. Beaird is a good physician, it takes 9+ months to get in for a skin check with her, she…read moreand her staff will not allow you to have more than one skin condition addressed per appointment and you cannot get through her AI system to an actual human for scheduling purposes. I recently switched to a different dermatology practice not because of Dr. Beaird herself but because of how her office and practice is run. Her administrative staff do not return messages, they do not follow up with necessary insurance preapprovals, they cancel appointments regularly and then make you reschedule through text messaging or AI, they are unfriendly and they fail to process basic medical records requests. I've never encountered a medical practice that was so poorly managed.

Despite payment, the office keeps sending invoices. confused patients will overpay. unethical…read morebusiness practices.

iI went to this clinic bexause of an irritating scalp itch. Checking in was efficient, then Dr…read more Kern examined my scapl, took a scraping for a lab test and promised follow-ip based on the lab report. A week later and at 8:23 a.m. somebody from this clinic called. I normally cannot answer the phone that early in the day (I'm 88 years old). They left a message BUT IT WAS SPOKEN IN SUCHA HURRY I COULD NOT UNDERSTAND IT, SO I CALLED AND HAD TO LEAVE A MESSAGE REQUESTING A CALLBACK. iT TOOK THEN 2 DAYS TO CALL ME BACK. I asked if medication was indicated and upon a long hp;d the nurse came back and promised the4 doctor was going to send a prescription to my pharmacy. THEY DID NOT. I CALLED TWICE AND LEFT MESSAGES TO NO AVAIL. Os thjis a medical clinic or a club of quacks? I advise furure patients to avoid this place.

My physician retired and after a serious injury, I needed care. In a rehab / nursing home Dr…read more Podolskiy visited me after I requested , and has been my doctor for three years now. The office is friendly and professional.I value his expertise, knowledge and helpful advice in returning to and maintaining the best wellness practices for good health.

This practice is excellent and service is great. however, what makes it stand out from the rest…read moreis Gavhar, their medical assistant. she makes every visit feel special. I have never felt more at ease in a doctor's office.

My experience with PRP hair restoration at Regency Hair Clinic was exceptional from beginning to…read moreend. From the moment I walked in, I was greeted by a warm, welcoming staff who immediately made me feel comfortable and at ease. The entire team is highly professional, attentive, and genuinely cares about the patient experience. During the consultation, everything was explained clearly, which helped me feel confident and informed about the procedure. What stood out the most was how thoughtful and hands-on the staff was throughout the treatment. They took extra care to ensure I was comfortable at all times. The scalp massage before the injections made a huge difference--I barely felt the needle pokes, which was something I had been a bit nervous about going in. The environment itself is relaxing and well-maintained. While waiting, I was offered coffee, tea, and snacks, which was a really nice touch and made the experience feel more like a spa visit than a clinical procedure. I was also able to watch TV during the process, which helped me stay relaxed and distracted.

Great job by everyone from start to finish! Venessa and the team are great!!! Definitely check…read morethem out!!!

Went for a routine exam and to check a few spots. I am glad I chose this doctor because I felt…read morecomfortable with the exam and her explanation of what they found. Melinda Simon M.D. explained how to proceed and took care of my issues. Very happy I chose DD and would highly recommend to anyone. Thank You

Went here with a close friend. The registration staff were very nice to her and offered her easy…read moreregistration on her phone. The wait time was rather short and the water dispenser a must have for both of us who drink a lot of water in a day. In the clinic room the clinic staff offered her plenty of time to discuss her issues and make sure every concern was handled. The nurse and the physician were extremely kind in handling a high complexity patient. She elected to have a skin tag removal done which was nearly painless, which hasn't been her prior experiences. My friend and I will definitely be coming back to this office. She told me after I referred her to Derick and after her visit that she understood what I meant when I said "Derick Dermatology is the Rolls Royce of dermatology." Though we learned by experience that Derick looks and runs like a Rolls Royce costs are well in the lower tier of expenditure. To the point it'll be a surprise of how low the prices are. I and her were astounded at how low the cost was.