Dr. Hoyer has been my mom's dermatologist for years and is fantastic, thorough, patient and…read moreextremely knowledgeable! The office is clean and everyone that works there is extremely polite and patient! You never feel rushed and never have to wait more than a few minutes for your appointment! We love her!!!!

Fabulous mindful sweet and very smart Dr. would highly recommend. One of the best dermatologists in…read morethe city of Chicago.

I'm lucky enough to have this right down the street, but have never really taken advantage besides…read morebuying latisse every few months from their store. I recently went to a consultation with Dr. Tamara Fountain to see what she could do about my under eye bags. She told me all i needed was a good med spa and, while she didn't know her personally, she was impressed with Dr. Amy Taub's work. I looked up Dr. Taub and was excited to see she was right in my backyard at Advanced Dermatology. I called to make an appointment and they told me she wasn't seeing new patients for at least the next year. Never deterred I called their other location in Lincolnshire and they fit me in for a consultation later that month. During the consultation I met with Dr. Taub's lovely and very informative assistant and then Dr. Taub herself. They gave a recommendation for filler (which I've always been afraid of, but figured worth a shot) and scheduled me in the Glencoe office for a few weeks later. Apparently she is only in Glencoe on Thursdays, which is why it can be tough to get an appointment there. Appointment day arrived. I was a little scared of the pain, but figured it couldn't be worse than childbirth. Thanks to Dr. Taub and her amazing staff it didn't hurt at all. They also blow cold air on your face during the process, which felt really good after being outside on a very hot day. I left a little sore with very minimal bruising...and could already notice a big difference within 5 minutes. Dr. Taub didn't use all the filler i had purchased because didn't think i needed it and said the under eye area is very sensitive, but scheduled me for a quick follow up next month to see if i needed more. It was a very quick, painless and successful appointment. I was so impressed with Dr. Taub and the entire staff that I plan to go there for other cosmetic dermatology needs in the future.

The providers are good, the front desk sucks. Scheduling is a nightmare and appointments are…read morefrequently cancelled by the office up to an hour before their scheduled time due to no provider availability. The receptionists consistently speak with an attitude and a condescending tone. A frustrating customer experience.

1. First, I received FIVE reminders for this appointment - 3 texts and 2 calls - WAY overkill…read more 2. Next I had to wait 50 minutes to be seen for my appointment. Not fun when all you are wearing for part of that time is just a paper robe and some underwear. 3. I was a new patient, and my appointment was for a mole check/body scan which was completed within 60 seconds. I was later told they she is known for "rushing appointments." 4. She gave a me coupon for an expensive prescription - when the pharmacist took it to apply it to the total they told me it was expired. Oi! In short, I am not comfortable going to a physician that can not effectively manage their schedule and offer ample time with each patient for assessment and questions.

I moved here from Phoenix, 4 years ago, and do not understand why it's so hard to find a good…read moredermatologist in this town? I made an appointment with Amy, Dr. Venetos assistant, because she was the only one available in a timely manner (took 2 weeks to get in.) The office is nice enough - I showed up only 5 mins early for my appointment but still filled out paperwork, was seen by Amy, and done in 45 minutes. That part I liked! Amy was nice enough. I had scheduled an appointment for a spot on my face that was concerning me, but by the time I got in to her office, 2 weeks later, it had mostly cleared. She confirmed it was nothing to be worried about and then asked if I wanted to do a full head-to-toe exam while I was there. I agree because I know this is something I should do annually. Amy was very thorough - starting with my scalp and working all the way down to the bottom of my feet (I've never even looked there, myself!) and she checked all my nooks and crannies (ears, in between my fingers and toes, etc.) My only comment (not really a complaint) was that the exam was a little awkward because I was not asked to undress in privacy and then have her examine me. Instead, she had me remove one article of clothing, piece by piece, until I was standing their in nothing but undies. No big deal - just thought it was weird how it all went down. Plus, I'm pregnant and it's not easy to get in and out of my clothes, so that made things awkward for me, while she's standing their watching. All of that aside - she had a good bedside manner and I thought she was thorough. My biggest complaint comes from the fact that she thought there was a suspicious spot on my back, which has been biopsied by a previous dermatologist. She said she wanted to get a copy of those records and that we might need to some more looking into it. That was more than a month ago and I've heard no follow-up. Disappointing - since she made it sound important but then didn't even take the time to follow-up?

I have been seeing Dr. Downes for several years for skin cancer screening. This is important for me…read moredue to taking immune suppressants that make me more susceptible. Dr. Downes has been caring, thorough and professional, which has been critical for the times when she identified something that needed to be treated. Her office practices allow spending more time on the screening compared to most other offices.

Heather Downes recommended that I take Retin-A, or the generic Tretinoin, for improving my skin. I…read moregladly accepted the "prescription". I learned that she would just hand me a tube of this "tretinoin" instead of a real prescription that I would get filled at a pharmacy. She charged me $80 for the tube. I later learned that this tube is $10 through insurance if the prescription was filled the correct way through an actual pharmacy. I feel completely ripped off and taken advantage of.

I'm tired of his billing office constantly trying to scam me out of more money than I owe. I paid…read moremy co-pay at the office and I keep getting noticed that I still owe money. When I called the billing office they said I had to provide proof that I paid and they threatened me. They are nasty people. I called the office and they said they would call me back but they never did. I'm not going back even though I've been a patient for decades

At the outset, I want to make it clear that Dr. Berk is a fine dermatologist. I have seen him for…read moreapproximately 18 years until this evening. Unfortunately, his practice has been taken over by a greedy corporate raider with the acronym "DOCS" (I forget what it stands for, but someone should make something up consistent with its greed). They now require either a credit card on file or a $100 deposit against which they may unilaterally charge anything to which they deem they are entitled not covered by insurance (in addition to our co-pay). In other words, they want to keep their hands in our wallets. And if we don't agree to their terms, as I didn't as a matter of principle, they refuse to treat you. I collected several years of medical records and took my business to my wife's provider. Thus, I would highly recommend Dr. Berk, but only if you are willing to fork over either a credit card against which DOCS can charge whatever they deem appropriate, or $100. Good luck with that!

Dr. Scheman is doing the lord's work, as they say. Living with chronic rashes that are burning,…read moreitching, unsightly and keeping you up at night is a nightmare. Dr. Schemen is so incredibly thorough. His team is amazing. They are REALLY taking the time to educate patients here, which is also rare. Appointments might be long - because it's needed! Is having a 5 day patch test done exactly fun? No... but SIGN UP NOW if you have eczema or rashes! And guess what is less fun? Suffering for years, having multiple dermatologists do nothing but prescribe steroids, burning ointment or immunosuppressants when all you have to do is spend 5 days on a patch test, learn your allergens, and then avoid them and you're fine. I went to my derm who referred me and cried thanking her for referring me to Dr. Schemen because it was a MISERABLE time until they helped me. Of course, you might have a rash that's not due to a contact allergy - but so many are finding help here regardless, I think it's worth going. RUN... don't walk.

Hello all , I hope you're well…read more Today I went here and saw Dr Todd Johnson Without getting to deep into my appointment Dr Johnson is my dermatologist and I must tell you he and his staff are second to none. Dr Johnson is fantastic. He takes his time and is as personable as they come. A fantastic dermatologist The best in the business ! Have a great day all and as always please be safe :)

Dr Arroyo is a great Dermatologist. I have been to many dermatologists over the years and she is…read morethe first one that is proactive and finds solutions to every concern. My whole family has been seeing her for about 3 years. She did a biopsy on my husband and it was cancer. Thankfully she didn't just prescribe a cream like another doctor recommended. She most likely saved his life since it was much worse than we ever could have imagined. My daughter had severe acne and now her skin looks amazing, thanks to Dr Arroyo. She may be hard to get an appointment with, but she is worth the wait.

I have had positive encounters at this practice but agree with other reviewers that the lack of…read moreresponsiveness is extremely problematic. I recently had 2 biopsies performed here. Unfortunately, they became infected, despite following the after care instructions to the letter. Try as I might, I could not get any response from the office when I called multiple times and left multiple voicemails to express concern and ask for a follow up appt. Ended up going to urgent care and being diagnosed with severe cellulitis. I will not be returning.

I was a 63 year old woman with a droopy face - and the mirror just didn't reflect the way I felt…read moreinside. After much research, I chose Dr. Byun for my facelift. He and his nurse, Lauren, took SO much time talking to me, showing me pictures, telling me about his practice, and explaining why his procedure was so unique. I'm now 10 months out and I look and feel so much better, so much more confident. Dr. Byun's office staff is also incredible. Lauren and Lindsay are warm, friendly, skilled professionals that aren't intimidating or uppity in any way. Such a different vibe than a previous doctor that I'd seen. I showed up at all my post-op visits with a list of questions and they listened and walked me through every concern that I brought in with me. Healing takes time and comes in phases, so I needed to be talked off the ledge a few times with a gentle reminder to just be patient. I wholeheartedly recommend Dr. Byun. He is an amazingly talented, detail oriented 'perfectionist' surgeon that performs cutting edge signature procedures that will no doubt be copied and become the norm in the plastic field. By repositioning the actual muscles in the face (not just the skin) his end results look incredibly natural. No 'wind tunnel' looks are ever coming out of his office! If you're researching a plastic surgeon, your search should end with Dr. Byun.

I don't think these are legitimate reviews. I will keep this short, feel free to message me…read moredirectly with questions. Dr, Byun is nice but I was left with a permanent scar on my face. Spoke to other medical professionals and they told me it was because he didn't stitch it tight enough. Makes sense because right when I got in the car blood was literally dripping down and out of my face and I thought it was normal for some reason.. it wasn't. Ever since I got the surgery I told him something wasn't right but then I was charged again for him to fix what he messed up. Even tho I told him the next day after surgery. Also I was completely over charged. Should have shopped around more or talked to more people because my cousin was charged half the price for the exact same surgery and when I asked other surgeons afterwards, they told me it should have be half the price I paid. Unfortunately I got ripped off and have a permanent scar on my face. I tried emailing them but no response so unfortunately I'm left leaving this bad review. Also- Nicole the nurse will try to negotiate with you.. it so sad. Pushy- after coming down $2,500.00- still over double the price, she said i better not change my mind because if she goes back and tells dr byun and i end up not doing it she's going to look stupid... lol I really?? Haha okay...?? I knew that was a sales tactic but ignored it...I should have ran.

Highly professional dermatologist! Careful examination of…read morethe body for spots and growths. Quick and painless removal of warts from my face and neck. The doctor is a very nice and attentive woman with a great sense of humor. The office has wonderful staff who speak my language. I got answers to all my questions. Therefore, I recommend this clinic to all my friends.

I got the dreaded droopy forehead/hooded eyelids from Dysport The injector was SUPER kind and…read moreprofessional and acknowledged the issue when I came in for a follow up, and I know there is inherent risk in getting cosmetic injections - but apparently the office manager refuses to give any credit or partial refund. I think a "sorry we made your eyes look smaller and more tired for the price of hundreds of dollars - here's a free product" would go a long way, but alas - I've spent another $40 on eyelid tape to get rid of my (hopefully very temporarily) hooded eyelids.

Cecilia at the skin care center knows her business. Micro needling pro. She has an eye for what…read morewill work for you to make your skin glow.