Got my pixel treatment done here and although I was walking in without much information and slight…read morenervousness about the process, the staff here made me walk out with much confidence and comfort after my first consultation. They are very thorough and transparent about their work and the possible treatment options. The pixel treatment comes in 3 treatments. I still have 2 more procedures left, ideally aiming for 1 per month, but it wasn't as bad as people talked about. It hurt yes, felt like oil splashing on your face and you smell the skin burning, but with numbing medication on, it's really not that bad. Next time, I think I will request for a higher laser intensity. The reason because the first treatment didn't really have much difference on my face, probably because the laser wasn't as powerful. Overall, it is cheaper getting pixel done here than compared to a plastic surgeon. They have a doctor on call, but none present. The treatment is done by a nurse and she's very professional. Looking forward to finishing up my treatments to see the difference.

Please do not trust these people with your face and body! I have had the worst experience and would…read morenot recommend this place at any cost. I went in to get Botox for bruxism or teeth grinding (Midothian location) and now I am suffering from severe headaches, am unable to chew, talk or even close my mouth properly. My face is paralyzed and smiling is so painful. I have seen several specialists (plastic surgeons) who feel that I was overly injected in the wrong places. When I asked for a refund (which is the very least that can be done), they are unresponsive! They are overly injecting people for extra money and have absolutely no knowledge or experience in this field of medicine. Please see a professional if you must! Sona Med Spa is not a place I would ever trust or recommend!!

I've been a patient for 20+ years and I am 100% DONE! It has steadily gotten worse to the point the…read moreonly thing they care about is billing for office visits. I desperately needed to see someone for a severe allergic reaction to poison ivy, my dr is never available anymore and no one would see me. This is not new for me, my record would show I simply need a prednisone prescription. So I will be pulling my records and finding a new office. Amazon virtual visit was the only doctor I could get! After more than 20 years there!!! My husband got the last appt (same issue) and the nurse practitioner (even though I was willing to pay) and was there with him l, did not need a whole separate appt time, would not even consider treating me. It is literally over my whole body. I have had terrible terrible experiences at urgent care facilities. Prime Care has steadily become less about the patient and more about the billing.

Tami Rickey is my provider. She is thorough and kind. I've been seeing her for about 5 years. 10/10read more

I have been a patient of Dr. Shah for many years. Dr. Shah has always given me nothing but the…read moremost optimal care. He takes the time to listen and really cares about your health and well being. This brand new office has a large and welcoming waiting room, short wait times and friendly and welcoming staff. I also think it is pretty cool that they offer a physician on call to avoid any dreaded trips to the emergency room. Dr. Shah and his practice come highly recommend by me!!

I've been coming here since I moved to the area, but lately, the experience has been disappointing…read more It is nearly impossible to get a sick visit at this home location, and I am constantly redirected elsewhere. Their technology is also a major hurdle; the check-in texts send you to forms that don't work, and their app doesn't actually facilitate insurance uploads or check-ins as promised. Combined with the high staff turnover, it's lost the reliability it once had. I'm hoping things get better soon.

If you notice, most of these reviews are old. This place used to be Family Physicians of Chester,…read morebut those doctors have retired and it is a new practice in the same building. My father sees NP Kim Plummer. My father is 76 years old with congestive heart failure, diabetes, and chronic lymphocytic leukemia. In November of 2022 he got very ill with a virus (dangerous for a cancer patient) & ran around 103 degrees fever for three days while we tried to get in touch with NP Plummer. After the fourth day, we finally got a phone call back (after talking to the answering service in Ohio). She told the answering service to give her about 30 minutes to call my mom back (she was the on-call doctor & it was 6am. We were ready to take him to the hospital). When she finally called, she told my mother, in a very impatient manner, that she had already called in a prescription for my dad two days ago. No one in the office, including NP Plummer, took time to inform my mother of this. When mom told NP Plummer no one had informed us, Plummer's response was "I did my part". Apparently, bedside manner was not a course she took in medical school. Don't go here. Not only is she dismissive and uncaring, but the office is completely unorganized and obviously has communication problems.

If I'm in need of a doctor this is the place I go to. They accept most major health insurance…read morepolicy's. They have several doctor's that work here and a friendly staff. They can handle most of your illnesses or whatever else ail's you. I hope you don't need to see a doctor,but if you do give them a shot:-)

Heaven forbid you question what they are doing and how you feel. If I show up on a Sunday I promise…read moreit's not for a damn cough. My kid had a high fever over 102.3 and all symptoms of strep and was my fourth kid!!!!! They couldn't push me out the door fast enough because it was negative but we have had false negative before and refused to treat her nasty looking throat.if your 25 and younger or a nurse practitioner with no kids get out of the pediatric care units

The scheduling of the appointment online was very simple. Received a text reminder about 30 minutes…read morebefore. Staff in the office from coming in to leaving were awesome and very friendly. The only complaint that I have is that we didn't get pulled into the exam room until 25 minutes past the scheduled time and didn't get seen by the provider until an hour after.

My Office experience and care quality were phenomenal. Highly recommend this practice for any…read morechiropractic needs. Staff very friendly and competent.

I had my first appointment today! It was a consultation, and this is the first time I've ever been…read moreto a chiropractor where they took x-rays. It seems so obvious now that it would be part of the plan of care yet, I've never had it done. Also during my appointment, I received electrotherapy and had a mild adjustment and then laid on a rolling table! Much more than I thought I was going to get at a consultation appointment. I have my follow up appointment tomorrow to discuss the findings of the x-ray and determine the treatment plan. This is never been the case at any other chiropractor I've been to. Other places do a visual exam and then an adjustment and tell you to come back for another apt..no real plan which was the exact opposite of what I experienced here! Top-notch service. Friendly. Professional. Clean. Will definitely be back!

Cataract Surgery. 9/15/26…read more Thanks to Dr Philip Covid for the fantastic job he did with my cataract surgery. I'm very satisfied with the new lens he put in my eye and I highly recommend his work. Thanks also to his wonderful staff at both Huguenot Bridge and VEI Ironbridge where Ginger was especially helpful. Ernestine Johnson

They were very nice at this location, but I wouldn't recommend them because my visit there wasn't…read morethe best. Yes the staff was nice, the process was not. Meaning I left without getting any glasses. I asked for help with the glasses and I don't feel as though I got the help I needed. So I left, but to return because they didn't include some information on my prescription. Another wasted trip time and gas. So no I won't be returning to them in the future nor would I recommend.