I hate to have to write bad reviews, but this place really takes the cake. I just brought my 11lb dog in for a nail trim, and called in advance for an appointment. They said they could get me in right away - and they would do just a nail trim. I brought my little sweetie in, and after 5 mins they brought her back out. Then I went to check out, the receptionist announced to me that would be $49.14. Are you insane? $50 for 5 mins work requiring little expertise. When I questioned them about this, I got a song and dance regarding how they always include a tech fee with the $21 nail trim charge. I asked them why no one mentioned this when I called for the appointment. No response. I never even got an apology.
I can get the dogs nails trimmed up the road at the Petsmart for $12, less than 1/4 the cost, On top of that, Petsmart actually does a slightly better job. For $50 they did not even grind her nails, leaving them shorter but still rough. The owner of this place gave me a great story about how much she loves animals, but failed to tell me she loves money a whole lot more! She should be embarrassed. Having lived in both California and New York, I've never paid $50 for small dog, quick nail trim- and this in places where $2M fixer upper homes are common. read more