They were very accommodating to schedule my initial consultation but when the cost went over my…read morebudget they suggested I take a couple of days to think about it and if I had any questions to call anytime at all, and that we will work something out. Since, I have called 3 or 4 times left messages and have been told id get a call back however I have not received any calls. I'm pretty discouraged it's a lot to start this process and then to feel like there's no interest either due to it being a complex case or my finances. Either way I now have to keep trying until I hopefully my find a practice that will help.

From the 1st time speaking with Vanessa, from Britely, regarding my 1st time appointment to a week…read morelater going in for my consultation~ I felt beyond comfortable! They are truly AMAZING what they do! I'm so embarrassed at how my teeth look after many years of putting my family before myself. And she never once made me feel 'less than' Even after going over a few plans that would work for me, the dentist, himself, made time to stop in and say hi!! After telling Vanessa that I do have 2 more appointments made for another opinions and not making a decision this min, without a wink, she encouraged me to do so and even sent a sweet text the morning of my next two appointments. If you were on the fence about going to Britely~ RUN they are great at what they do!!!

If I could rate them 0 stars, I would. I'm not even sure where to begin. During my daughter's…read moreorthodontic treatment, the original orthodontist quit, and she went months without any adjustments or care. I was left uncertain about what to do next. Months later, a new orthodontist started, and they removed her braces but failed to properly clean the glue off her teeth, requiring them to be shaved down. Then, they scheduled a fitting for her retainers and told us the earliest available appointment was two months away. I had to complain, knowing her teeth would shift during that time. Eventually, they agreed to call us when the retainers came in and just hand them to us. Within a couple of months, the retainers ripped, and later, our dog got ahold of them. We had been assured that if anything happened within the first year, they'd replace them for free as long as we had the pieces. I kept the pieces and scheduled an appointment. But on the day of the appointment, they called to tell me it would cost $450 to replace the top retainer. When I reminded them of what we were told, they said I needed to provide documentation. They should have had this in their records, but of course, they didn't. I found another review stating the same thing and called them back, only to be asked where I saw the review. They offered to do half the price instead. When I asked to speak to a manager, I was told she was out of the office. When I requested the corporate number, they gave me a false one. I never received a callback. I've already spent so much on braces and received terrible service. I refuse to give them another dollar. Save yourself the trouble and go elsewhere--this place is a complete joke.

This is really a gem of a place! The staff at the front desk are genuinely nice and friendly, and…read moreKatie and the rest are always willing to accommodate me. I used to hate going to the dentist, but really, this place is different. I have had a couple of teeth extracted, and I must compliment Dr. Sulim on how well he does his job. He is a genius, and a very nice and friendly person as well. Emily is very helpful in assisting him, and the entire team knows how to respect people!

TL;DR Hands down best experience of any medical practice ever. If you're looking for a warm…read morefriendly environment to get dental work done this is definitely the place to go! The building is relatively small (but not cramped) and completely updated to look like a modern, inviting home. The feeling of home is echoed in the friendliness of each and every staff member. All of them are polite, professional, and friendly. Considering a dentist's office is the LAST place you want to be they definitely go the extra mile to make you feel comfortable. Both doctor and tech were open about each step without being intimidating. They are genuinely concerned for your comfort and conduct themselves effectively without being heavy handed. Booking an appointment is great. They send email confirmations with calendar entries for convenience. Rescheduling is a breeze. After leaving from a tooth extraction I was unexpectedly given a "gift from the tooth fairy" which included a custom thank you card and a gift certificate for a treat. The finishing touches were amazing on what was already a pleasant visit. Could not recommend them enough.

I found THE dentist! I was treated well by the staff. The exam and cleaning were among the best I…read morehave had anywhere. My final test is whether or not Dr. Blair makes referrals to other very good dentists. I need restorative work so she referred me to a periodontist. I am impressed. She sent me to a good one. If she makes good referrals my trust in her skyrockets. There is a ramp out front and the restroom is handicapped accessible. Looks to be wide enough for a wheelchair user too. I had a miserable experience with the first dentist I found when I moved to this part of town. I am so glad I now have a dentist who I can send friends and family to. No hesitation at all.

Awful experience with booking and communicating. My appointment was rescheduled without my…read moreknowledge or confirmation. I showed up at 1:30 and the doors were locked even though their hours are until 3pm. I called their other office location and they said the doors are not supposed to be locked. Someone eventually answered the door and said they can't take me because they sent their dental hygienist home- even though they don't close until 3? How does that make sense? I don't get why it was so difficult to come in for a dental cleaning but apparently it was too much to ask.

Dr Ben is a very caring and gentle dentist. My teeth look and feel great. The assistant Angelo is…read morefantastic. They work together so well and made me feel at ease. I highly recommend Lakeshore.

I've been going to Gentle Care for five years and I am very pleased with my services, staff, and…read morecare. Every time I have an appointment the office is always spotless. Their Covid protocols are top notch; I need to call staff once I park, check temperature before entering, and staff were wearing their masks appropriately. The receptionists knew me by face and name on my second visit which was a pleasant surprise :)

Became a regular here to get my teeth cleaned because of how friendly and welcoming everyone here…read moreis! I've noticed a difference in my teeth ever since I started coming here as well!

This is the place to be. Worried about going to the dentist?…read moreGo here. Fine with going to the dentist? Go here. Referred elsewhere? Go here. The equipment in use and people employed here have it down to a wonderful system of kindness and efficiency. Ah, and the absence of pain when performing work is likely going to be a benefit you'll enjoy as well. It's a calm environment, and it has been enjoyable talking with everyone here. It doesn't feel like a factory, like so many other places represent. Their people are professional, their service is timely, and they possess the empathy you're likely to appreciate in this field. If you're looking for a great place to care for your smile, you've found it!

Their team is amazing, My experience that no one ever care about my teeth that much like they did.read more

I had a 6-month cleaning today with a new hygienist. She…read morewas prompt and thorough. ​

feel welcomed professional advices so comfortable very caring makes things understandable because…read moreof my hearing impaired my lips reading understanding the procedure well.

Everyone is very nice and thoughtful of their patients, I had got my wisdom teeth pulled out and it…read morewas a lot quicker then I was told (from family) it would be, even with them being impacted. If your looking for a friendly environment to get dental work done quick and painless, this place is a great choice!

Title: I'd take a hard pass on this clinic. I wrote very…read morehighly of this clinic a few years ago. Their patient care was great and I really enjoyed it. But my last two experiences were very bad. Last time I went here I was waiting (I think over 30min?) even though I made an appt. Fine, it happens. I got in the chair they took x-rays (great!) then sent a hygienist over and she did very, very, very little. They usually use a color coded probe to measure your gumline to see how much its receded, that was not done. They also de-calcify your teeth with a scaler/ultrasonic scaler (the scrapey part no one likes) she only did it on a few front teeth. Then she opened the prophy paste to "clean" the teeth and all she did was tap my four front teeth. That's it. That's all folks. Then they RUSH RUSH RUSHED me out the door. No one was that friendly either...busy I guess? Whatever. All in all very poor experience. They sure did bill my insurance though, of course! I thought maybe a fluke, one off? So I sent my husband in with tooth pan (cracked tooth.) I made him an appointment and everything. He waited FOR AN HOUR still and they looked at it, took a x-ray and sent him on his way. To be fair he didn't have my HSA card for payment so I get that. The real problem is (besides the ridiculous wait time) when I asked him about the experience he said "I didn't feel welcome there." and "They rushed me out so quickly." and "I just didn't feel like they wanted me there." Before anyone slaps back, yes I have very healthy teeth. I still don't see this an excuse to not perform certain tasks; and I do know what I am talking about. I have worked in dental for 10 years and I've never ever seen this level of poor service before. Pass all, find another one. One that prefers quality over quantity in patient car