I just got my first cut from Sam and it's so lovely. This was my first visit to BGS and by good…read morefortune I was matched with wonderful Sam. Couldn't be happier with her work. The phone system (in which you don't automatically get a person but rather wait for someone to call you back) is a drag. Admittedly I got a call back very quickly, but for the price I would assume/hope I could call and get a person. Small issue and wouldn't keep me from going back. What will keep me from a second visit, though, is the price. I do like my haircut and I'd probably pay to have a coffee with Sam as much as have my hair done by her, but my very basic cut/clean-up trim was $165. (I stupidly didn't ask about the cost when I made my appt - my bad). For a hole-in-the-wall Ypsilanti shop (as opposed to a salon in NYC, Chicago) this seems exorbitant for a simple trim/cut. Maybe I'm out of date, but it's out of my budget for sure. Bummer bc Sam is the best.

I had a really good experience here. I forget my stylist's name but she was really excited to help…read moreme get my first hair cut in three years. Lovely, clean, calm atmosphere.

Kady was amazing. This was my first time getting waxed, and I was honestly a little nervous going…read morein, but she made the entire experience feel easy and comfortable from start to finish. She's super personable, down-to-earth, and clearly knows what she's doing. She walked me through everything, kept things professional but relaxed, and really put me at ease, which made a huge difference for a first-timer. You can tell she's experienced and genuinely cares about making clients feel comfortable. If you're on the fence or new to waxing, I can't recommend Kady enough. She made what could have been an intimidating experience feel totally manageable.

If you're looking for great service go see my girl Q. She's very detail oriented so everything is…read moreas smooth as possible. The wax however is ok. I think they could use a better product because it doesn't get everything I would say like 95% but some short strays do get left behind.

I've been looking for a salon that specializes in natural hair and is conveniently located near my…read morehome. After having a consultation with Janelle on a Saturday, I was impressed by how knowledgeable, professional, and her friendliness. I felt so comfortable and confident in her expertise that I immediately booked an appointment for the following Friday. I have to say, this is the best haircut I've had since going natural! Janelle listened to what I wanted, provided great advice, and delivered amazing results. Thank you, Janelle, for such a wonderful experience. I highly recommend her to anyone looking for a skilled natural hair stylist! -- Kee-Kee

I got mini twists done here and they came out so cute. Amani was friendly and did a great job. I'll…read morebe back!

I cannot say enough about Ki from the moment you walk into her space, you're greeted with a calming…read moreand welcoming atmosphere. There are many self-care, self-love, affirming quotes around the room. Going to Ki is like therapy! She is amazing, she will make sure you are relaxed and comfortable. Ki is very passionate about her craft, and speaking of craft she is a jack of many trades. It's a one-stop shop for a great self-care day. Whether it's waxing, facials, makeup, yoni steams, etc. she does it all. She is very knowledgeable about her services, and natural products. Did I mention that she makes natural products? Enough said. If you're looking for someone who truly cares about their clients and delivers amazing results, look no further. Kierra is a VirGOAT, and I couldn't recommend them more highly!

I absolutely love Ki!! She has the most comfortable and calm environment which always makes my…read moreexperience wonderful. She is very professional and kind. She knows skin and her job

Once again I gave this nail salon another try, I haven't been here in a little over a year and left…read morea review saying how bad the service was, surprise nothing has changed. I walked in and was not greeted by anyone, sat for over 30min without asking to be helped, the workers were not doing anything and were just sitting on their phones. When I asked if I could be serviced they pointed me to Tony who was currently doing nails, I came for multiple services and was not helped. Do not waste your money nor your time sitting and being ignored, do not support this business they are rude and racist while being in a black community they show no respect for anyone who comes in their shop.

Rude staff; sub/par manicure! The communication was lacking, Save your time and moneyread more

Had a wonderful, relaxing, refreshing facial with Jessica. She was considerate of my needs and…read moreskin concerns. Can't wait to go back for additional sessions.

Amber is the absolute best. I drive all the way from Utica, MI to see Amber for brow waxing. She is…read morethe only person who's ever waxed my brows to look identical and the shape I want them. Recently, I received my first facial by Amber and it was a phenomenal experience. I look forward to getting more facial's in the future.

They work miracles. I walked in w a faux hawk and walked out w wefts to my shoulders. You need them…read morein your life.

The ladies were very professional and friendly. Trish gave me a whole new look and I love it…read more Thank you!

This is my new favorite nail place and I don't want to go anywhere else! I found this salon last…read moremonth and got my nails done for Thanksgiving. I got a gel manicure and my nails lasted for 3 weeks before they started chipping or peeling. I love that they use vegan nail polish and skin care products and are so gentle! Normally other salons I have been to rip my cuticles up and make them bleed, but not here! Jessica the owner is super nice and always does an amazing job on my nails. They have helped customize the color for me each time and I've been so pleased with how it turned out. For Christmas, I wanted to do gray with sparkles so we found a light purplish gray to go under clear sparkles to match my plum-colored sweater and I couldn't be happier!

Absolutely the best! Jessica is fantastic. Very professional, efficient, and she knows the right…read moreproducts to use for each individual client. I have gel nails done twice a month. With her, they stay and look as beautiful when I return. I highly recommend Mary Ellen Nail Boutique. A wonderful experience and wonderful results.

I've been a VIP member of skinphorea for a whole year. Honestly, it hasn't been a cakewalk. There…read morewere ups and downs with finding what my skin needed to be great.... in addition to purchasing products along the way. I stopped taking B12 and had to start a whole new routine of skin care. But NOW, I can proudly say my skin looks the best its ever been in over 10 years. Is it perfect and completely even toned? Nope! There's areas of deep pigmentation still hanging in there. But my skin is so healthy now and I could've done it without skinphorea. Brielle and Aalayah were absolutely amazing! They got my skin together and were so encouraging the entire process! I've been consistent with my regimen and don't plan on stopping in the near future.

I honestly don't know where to start…read more....... I called on a Saturday and was offered an appointment on Sunday, which I was very excited about. I hadn't a had a facial in years, I was looking forward to this. Earlier in the day while grocery shopping, either my wallet was stolen or I misplaced it. I knew that they had this no show policy where they charge you if you don't come. So I called and told them what happened, that I had no way to pay, considering it was Sunday and there weren't any banks open. I was willing to come in and have the facial (I wasn't technically no showing) I just couldn't pay them at that moment. I was stuck, I had no idea what to do. Then they have the audacity to ask if I could borrow the money from someone!!!!!!!!!!!! Um no, I am a grown woman, I'm not going to go ask a family member to loan me money for a facial. The girl says, "ok well I'm going to talk to my manager about the circumstances and I'll get back with you". It is now five days later (no call from anyone) and guess what comes across on my account. A 59.00 charge for no showing. Actually now that I'm sitting here thinking of it, I gave them my card information when I made the appointment so I wouldn't be bothered having to stop at the desk after a relaxing facial. WHY DIDN'T THEY REMIND ME OF THAT , when I was desperately trying to think of how to pay for it. They certainly didn't forget about my card on file when they wanted to charge me 59.00 for not showing up, but didn't even think of it when considering solutions. Then the final nail in the coffin, they send me this email, asking how my facial with Erin was..................