Not even worthy of a 1 star- but can't let me do a 0. I will…read moreNEVER go to B Jewelers for ANY work in the future and will advise others to do the same for 3 reasons. 1. They did cheap , horrible work for repairing a ring 2. They did NOT stand behind their work with integrity to make things right 3. The owner- Brian Veness is a dishonest businessman that tries to scam people with lies. Fall of 2023- I took my ring into B Jewelers in Sun Prairie to be expanded in size. I have had this ring since 1995. I normally go to my cousin that is a jeweler (his father was also), however he was between job locations at the time. A shank was put in to expand the ring. Fast forward to March 2026- out for dinner and the ring got a chip in the shank. (1st pic) I only knew because it caught in my hair. I took it off- wiggled the area and low and behold the entire shank addition broke off at the seams. I did consult my cousin, and he advised that it looked like overheating of the joints in the welding process to add this shank. He was willing to fix it but said it may be best to go back to B Jewelers since they did this original work to see if they would honor their work. Dropped the ring off on March 6. Jessica advised that the "head Jeweler" would take a look at it the next week. I was called on March 10 to schedule an appointment to discuss my ring. I had a 3pm appointment on March 11- with Jessica and the owner Brian Veness. This is where ALL the lies began. They had a projection screen up with images of my ring on it. Brians first question was if I use ring cleaner. I advised here and there but not often. I also advised I don't use my ring in chemicals or chlorine pools. He said that even putting a ring into cleaners 1 time - can damage a ring and cause decay. He informed me that after looking at my ring- that it didn't break because of the work they did on it. It was because my ring has cracks in it. My ring is "disintegrating" and parts of it are like "sawdust". I questioned why it would break at the 2 points that it was welded for the shank. He explained because farther up it is breaking. I then advised that my cousin is a jeweler and I normally go to him , but why I came to B Jewelers for this original fix . I advised my cousin saw this ring and said it had to do with over heating during the welding process. He asked if we could call my cousin "right now". Wish I had done that - to set Brian straight. He even said he hoped my cousin who originally designed the ring had the mold- because the entire ring would need to be redone. There was nothing he could do to fix it. This is ALL a complete BS answer. He just doesn't want to stand behind his work. I took my ring to my cousin, at his reputable jewelry store in Madison on March 18. He looked it over VERY closely under the jeweler magnifying machine. There are ZERO cracks in the ring. The ring is NOT disintegrating nor turning to sawdust. The welding was done faulty. I will be getting it repaired by my cousin , paying more money to get it done right this time. I write plenty of very good reviews for local businesses of all types. However, this is more of a warning to others- do NOT take your jewelry to B Jewelers for any repairs. Not only will it possibly not be fixed correctly, but if anything goes wrong, they will NOT stand behind their work. And the owner--- Brain Veness- is NOT to be trusted.

They have amazing customer service and are INCREDIBLE jewelers. I have had about 25 rings worked on…read moreby them and never had ANY complaints. Thank you so much for providing excellent work, a fair price and amazing selections. I love B's!

Great little shop! Amazing selection, beautiful eclectic offerings. Great selection of incense…read moresticks and essential oils. Thanks for being a part of the community and a woman-owned buisness! Check their site, hours limited.

Nice owner, wide selection, convenient location, and good energy. I will certainly return to this…read moreshop for any metaphysical needs I have. They carry tarot, crystals, incents, books, candles, herbs, jewelry, and more!

This review is for watch repairs- I took in my watch in since it needed 2 links removed and this…read moreplace did a great job with this. For $15.00 I think it's definitely worth it. I will be coming back for more repairs and to look at their jewelry. They had some really cute stuff.

Excellent, friendly service and a beautiful jewelry selection that offers a price point within…read moreeveryone's means. I live in Milwaukee where there are plenty of jewelry stores to choose from..... however I make the trip to shop at Skalitzky's Jewelers because their quality and prices are unsurpassed, even if it's getting a watch battery replaced! I have had Bill, the owner, custom make a particular necklace for me when I could not find what I was looking for which turned out to be an excellent end result! This establishment gives you a very personable experience and I will never shop for jewelry anywhere else!

Love the honest customer service. Everything you want in a local business. Great prices as wellread more

Taryn and Alisa NEED TO BE PAID MORE THAN WHAT THEY GET PAID CURRENTLY AFTER WORKING WITH THEN!…read more This place is a really nice spot to go if you need jewelry. Not to mention their whole team is awesome. I mainly worked with Taryn and she was amazing and was very helpful with sorting out the questions and finalizing my particular customizations I wanted. Alisa was very nice assisting with the initial visit and assisting when Taryn was out. I had the best experience ever and I'm thankful that I bought from this location. The whole team needs a raise, especially Taryn and Alisa deserve one though because they took the most time sorting everything out and helping work through all the hassles of the work flow. Taryn was exceptional helping me find something that I loved that also fit my style too, big props to her she definitely deserves a bonus and employee of the month. it's only fair because she helped me with my SpongeBob bracelet. I highly recommend, pleasantly surprised and highly satisfied with my purchase and the entire experience. They were down to earth, helpful, kind, supportive, fast and very efficient.. not to mention they took extra time to research and prepare a lot of extra stuff when I was looking/shopping for options. 11/10 you will not be disappointed. Give Taryn and Alisa a raise.. NOW! that's the only reason my rating is not 100/10 Ps if you don't give Taryn and Alisa more money on their paycheck i will find a way to tell everyone not to shop here anymore so you better do it. You should really really really do it (give Taryn and Alisa more money please) -Thank you in advance

Best place in town to replace watch batteries. Have used them several times. Nice selection of…read morejewelry as well.

Jim has good merchandise and great service. After your first visit you will not think about going…read moreto anyplace different again. Great place to do business with.

Lisa spent a great deal of her personal time helping answer my questions and offering her…read moreprofessional insight about a diamond ring I had purchased off of eBay. She was exceedingly pleasant, knowledgeable, and patient throughout all of our conversations, I would work with her again in a heartbeat

I was extremely impressed with Lisa's expertise today when I sold some jewelry to her. I have…read morenever seen such professionalism and knowledge in the field of gems and jewels as I saw in her. And her honesty is 100%! If something is good, she says so, but if it isn't she also tells you the truth. Everything is up front-nothing is hidden. I highly recommend her business to any who need this service- from appraisals, buying or selling jewelry. I will definitely use her business again!

First time stopping in this new Sun Prairie business. A great place to visit and treat yourself…read more Incense, candles, crystals, jewelry, essential oils and so much more! Friendly staff and a bubble tea is coming soon in the back of the store.

They created my engagement ring and it was beautiful. Was in every six months the first year to…read morehave it checked and cleaned - no issues. After about two year, the center stone fell out and I was told by another jeweler that TWO prongs would have had to fail for this to happen. TDC would not honor this because it. had been 7 months since I had my ring checked. The ring was just a few years old and I worked in an office. I was not hard on my jewelry. I had to purchase another stone (why did I buy it again from them???) to fix. I know things can happen but when you build a ring and I pay for the stones, the least you can do is not have it fall apart. And if it does - stand behind it and make it right. I had to make a claim on my homeowners who nearly dropped us for such a large claim. I sent a letter to the owner and naturally received zero response. Decided to never go back and we took all our spending elsewhere. We moved our business from TDC to Goodman's where we purchased many new pieces over the years. Now we live closer to Oconomowoc and go to a local shop where the jeweler is on site and they do stand behind their work.

So far, so great! Got my engagement ring here and they were nothing but the best. I visited more…read morethan five other diamond shops prior to the diamond center they led me to look for better service. And I found exactly that at the diamond center on the west side of Madison. Tricia helped me find my ring and I bought it the first day I entered that building. I needed the custom ring within 10 days and Tricia got it completed and ready in six. I picked it up and it looked absolutely beautiful. Update: ended up needing it resized. I left Tricia a voicemail and she got me in the next day to drop it off and they had it ready in five days. Again, meeting my sharp deadline! I've been completely satisfied with a diamond center so far!