My husband Eric has a very complex spinal condition, and after years of specialists, imaging, pain…read moremanagement, and consultations, his spine surgeon specifically recommended Dr. Said. That recommendation turned out to be one of the most important steps in Eric's treatment. Dr. Said has now performed three injections, and each one has provided meaningful relief. For someone who has spent months struggling with severe pain and limited mobility, those improvements have been life-changing. What stands out is not only Dr. Said's skill and professionalism, but also his willingness to listen, explain the procedure, and treat Eric as a person rather than just another patient. I also want to recognize the office staff. Timing has been critical for Eric's care, and several other providers simply could not get him scheduled within the necessary timeframes. Dr. Said's office consistently found a way to accommodate the deadlines recommended by Eric's surgeon, allowing treatment to happen when it was needed rather than weeks or months later. If you are dealing with serious back pain and have been referred for injections, I would not hesitate to recommend Dr. Said and his team. We are extremely grateful for the care, responsiveness, and results.

After going to another pain clinic doctor I real saw how procedures are supposed to go! I didn't…read morejust get on a table and have the doctor skewer me and say ok "you're done you can let go of the table ". The lidocaine never even got a chance to work before shoving the device in my back. Then you weren't allowed to recover, you got off the table and you were allowed to sit for a minute and then I was allowed to drive home myself. When you're in such pain you hope that the doctor to be compassionate not robotic.

I reviewed his other location but since I have been going to see him at the Westchester office, I…read morethought I'd review this one as well. Dr. Chang is really just a great doctor. It's obvious he cares, which is pretty important when dealing with patients who are suffering from chronic pain. He's friendly and takes the time to explain each and every medication he prescribes. While Dr. Chang is amazing, his front desk staff leaves much to be desired. I don't want to go into details with that, but I will say that Dr. Chang is worth the hassle that his front desk staff creates.

Dr. Chang is a consummate professional with a sense of humor, which, in my experience, is an…read moreextremely rare quality in a physician. Dr. Chang first performed the fluoroscopy-guided dye injection into my hip for an arthrogram, and was polite, concerned, and extremely gracious when he learned that I was mistakenly quoted a significantly lower self-pay cost than the normal charge for the second procedure he performed (diagnostic fluoroscopy-guided anesthetic injection into my hip bursa), and even offered to include cortisone in the injection at no additional cost to try and help relieve my hip pain. I was also impressed with his nurse, Irene, who went out of her way to help me find the Lincoln Park clinic where the second procedure was performed, and where they fit me in at the last minute so I could try and have some pain relieve before I went on a long-planned vacation. All and all, I can't recommend Dr. Chang highly enough. I am considering becoming a regular patient to treat my fibromyalgia, since I know he'll do a great job--and I kind of owe him the money! ;-)

It is pathetic that your "business" attempted to blame me, claiming I didn't understand what pain…read moremanagement is all about, and that your policies are legal. First of all, I was looking for HELP - not necessarily narcotics. "Doctor" Kondelis specifically stated, "There is NOTHING I AM WILLING TO DO to help you". Secondly, while your policies may not have broken any HIPPA regulations, there is a HUGE difference between the letter of the law and the spirit of the law. Your policies and practices may be legal...BUT...they are NOT inline with patient expectations and common-sense interpersonal dynamics. Again, in my opinion, Dr. Kondelis is the ABSOLUTE WORST DOCTOR I've ever seen.

I've been a patient of Dr kondelis since 2011 when I first moved back here. I've always been…read moretreated like family with the doc and all his employees. They've been a great help to me over the years. So sad to be leaving you guys but I'm leaving the state. I love each and everyone at the clinic. You have my utmost gratitude for your years of service to me. God bless all of you.

I left this place! Bought out by another place that sucks! They keep sending me a bill for 220.00$…read more I have records of paying them! I sent them these records. I have called and they keep saying I owe this money. Worse place! Gave me injections and that Tori couldn't even walk me out of the room. I was in severe pain. Who does that to a person. They charged so much money without sedation. Screw them and the new place that took them over!!!

Fuck this place. My doctor was part of this clinic for a while and then moved, so I followed him to…read morehis new clinic. In order to get a procedure to relieve some of my constant pain, Gateway needed to send over my records to the new clinic. They've refused to do so, and I can't even get their medical records dept on the phone. My insurance company is refusing to cover the procedure because there is no proof of medical necessity, so I have to start over with test procedures for the next several weeks while occasionally vomiting from the pain. All because Gateway can't respond to an email for MY records.

I have been a patient at this practice for approximately two years. I can honestly say that Dr…read more Khan, Dawn, and Trisha have always been professional, knowledgeable, and helpful. Unfortunately, my experience with the Hinsdale location has been extremely frustrating due to ongoing organizational and scheduling issues. On three separate occasions, I drove more than an hour for a scheduled appointment, only to sit and wait before being informed that the doctor would not be in that day. On two other visits, my appointment was running more than two hours behind schedule, forcing me to leave without being seen. Scheduling by phone is equally problematic. Calls often go unanswered, and messages are rarely returned in a timely manner. When a callback does occur, it can take several days. In addition, there has been an ongoing billing issue involving Medicare that has still not been resolved after five months despite multiple attempts to correct it. While I have confidence in Dr. Khan and appreciate the care provided by Dawn and Trisha, the way this office is managed is unacceptable. The lack of organization, communication, and follow-through has led me to begin exploring other options for my care.

I have been going to Modern Pain Consultants for a couple of years now and have never had a bad…read moreexperience, they always go out of their way to help me. Dawn Gonzalez is amazing she makes things happen. If you go make sure you get set up with her you will not be disappointed.

After receiving letter that leaving Rush on 5/31/26 still have not been able to schedule…read moreappointment with her. Website and phone number in letter are no help.

From the owner: Dr. Madhu Singh is board certified in Physical Medicine and Rehabilitation, specializing in…read moreinterventional spine care. She has expertise in disorders of the spine, including neck, low back and sacrum with an interest in both acute and chronic pain, osteoarthritis of the spine and fibromyalgia. She is also certified in medical acupuncture.

I have been to quit a few Pain Specialists they throw Drugs at you,Pinnacle wants to find solutions…read more& so far they are. Every procedure I have had so far seems to be moving me in the Right Direction. The Staff & Doctors are Amazing,special thanks to Rubin,the communication is spot on,they make you feel so Comfortable Before,During & After. Thank you Pinnacle for finding the solution to help fix me,if you have pain try Pinnacle First. Thank You David Salverson

Terrible! I waited almost 2 weeks to get Pinnacle to submit a request for my medical records from…read moreIllinois Bone & Joint. Finally I called them back and they stated that they never received any of my records. Looks like to me that the staff at Pinnacle is too lazy to follow up for me. I would consider this very poor patient care quality.

Dr. Kim was fantastic! She takes such good care of me and i love the results. Highly recommend to…read morehelp anyone age gracefully.

Couldn't love Dr Kim more. I have been seeing her for almost a decade. We…read morelove her new office! She has always been such a thoughtful and responsible, Doctor. I have recommended many people to Dr Kim and all have been very pleased by her results. Thank you Dr Kim for taking care of me, my friends, and even family.

I broke my finger. mallet finger on my middle finger. they said the ot would make the cast. wear it…read morefor six weeks and it will heal. it has been 10 weeks. I looked at it after six weeks and was hanging down as much as when I first went in. left it on longer. Finger is bent down swollen and hurts. Trying to get in is almost impossible. But they do communicate frequently asking for more and more money. Even my veterinarian follows up visits with a phone call to see how the animal is doing. this place is only concerned with money. so sad that they are like this.

No. Do Not have any orthopedic surgery at Rush Outpatient center in Oakbrook. They will discharge…read moreyou only within a few hours, send you home with meds. A physical therapist will walk with you 1 hour after surgery - don't be fooled. The anesthesia did not wear off and this gives false confidence. This place is a chop shop - like a Jiffy Lube. AVOID AT ALL COST. Don't let the charming orthopedic surgeons charm you. It's PROFITS OVER PATIENTS!!!!