Reserving my unit online was quick and easy. I received all my check-in information the same day…read moreand by the time I got to my unit I was surprised by how spacious and clean it was. I used to have a unit out in Arlington and paid about the same for less than half the space. The downsides: - No easy way to turn on lights inside unit - Nobody ever seems to be at the front desk - Entryway into unit is visibly broken which makes it hard to go in and out when carrying heavy items - Weird plastic strips hanging from the ceiling makes it even harder to enter unit after battling the broken door Sometimes it be like that.

This is a terrible location infested with rodents and mice. I lost all my household items, and…read morethere was zero support from Public Storage. This location doesn't have anyone on-site, and you have to spend hours on calls to reach a real person. On top of losing all my household items, they auctioned my tools and then send me an almost $900 bill or it will go to collection agency.

Daniel and Tim are awesome. They're always very professional and helpful. Cubesmart is fortunate to…read morehave them as their representatives for their company.

We were in search of an inexpensive place to store our non-essential items during our move, so we…read morecould pack and unpack slowly. We were able to secure a 10x10 space at this facility for $120 / month and had a very easy time moving in, although there are very limited parking spaces on the front of the building for CubeSmart customers, as they're mostly taken up by a moving company that shares the building, and a donations drop off, the line for which can block access to CubeSmart. There are very rarely carts in the front area, so we often had to walk the full length of the building to find one (and too often, to not find any at all). Then the main CubeSmart door on the front of the building broke, and it was either open all the time, or locked if no CubeSmart employee was present, meaning we had to access our stuff from the loading dock in the back, up a flight of stairs surrounded by broken glass, and hand it down to our not at all loading dock sized SUV. And we saw a mouse running around in the middle of the day. And we got an attitude when moving out because it just wasn't worth it to keep our stuff there anymore. They say that they are working to make improvements and hopefully they do.

In this day and age, when everything could go wrong, it was a pleasant surprise that nothing went…read morewrong at this place! It was a smooth, stress-free experience. I was looking for a ground-level. climate-controlled unit that I could get in and out easily. They found a unit not far from the main entrance at an affordable price. The moment you walked in, the light came on. The pass code always worked until I moved out. They charged the same as stated verbally (and in the contract). No fine print that you would need to read to avoid hidden charges.

I have called multiple times and there are no response or no callback from this business…read moreThe storage units are very hot. It doesn't look like a climate control space we have electronics that can't take this much and if something went wrong, they are responsible.

Great service, great facility!…read more We used this storage facility a few years ago. It was good then, but has gotten even better (didn't think that was possible). The staff is very friendly, attentive and responsive. The facility is exceptionally clean and safe. It is an easy process both signing up and getting in/out. Highly recommend them.

Monique at prosperity Ave is a lifesaver. she saved us a lot of money after our household goods in…read morestorage expired and we were being charged $56 per day. We are new to the area as in less than 2 week. busy looking for a house to rent or buy. My stress level is through the roof with everything that going on. I started the process online. If Monique didn't call me for a follow up I would have just given up. She was amazing without writing all the details of why I think and my family think she's amazing. Monique! Girl thank you!! A thousand time thank you. We will never forget your kindness! My stress level is going down as I write this review. Once we're settled I will bring the whole family to thank you! You also saved us a lot of money! 5 stars !

If you are in the Merrifield area and looking for a storage unit this this Public Storage is a…read moregreat choice and the price is right. It's on Lee Hwy just west of the Merrifield Post Office. I worked with Shawn for check in. Shawn explained all the rules, what to do and what not to do, ie. no storing anything flammable, or food products. Sounds logical but sometimes when your packing quickly things get overlooked. They will sell you a lock for your unit if you need one. They also have a variety of moving and packing supplies for sale right in the office if you need them for packing your storage unit. The place is well lit at night. Individual security codes for the gate to get to your unit. So far so good.

Other than the price, this place is awful. There is literally no one in the office, they make you…read moretalk into a video for every single thing and there is no real help with anything at all. They force you to use their insurance and their locks (for hefty fees), you then have to go through a whole separate exercise to return the lock and remove the insurance which takes time and multiple calls (remember they have no staff there). The units I saw were not climate controlled, and the condition of the units themselves were awful - walls looked fragile, pieces of cardboard lying around, limited parking by the storage units. Would not choose again!

Prices are competitive , and employees at the office and extremely welcoming. Easy access to units…read moreand clean. Look no further :)

Have stored at Telegraph Self Storage. Working with Chris recently, have nothing but praise for…read morehow this company handles their business. I returned to Telegraph Self Storage after Public Storage ripped me off by raising monthly rental and extra $150/mo after only 4 months! That would NEVER happen at Telegraph Self Storage.

Kevin & Alex made my check in process effortless and provide knowledgeable answers to all my…read morequestions! Give them both a raise!!!

All the great reviews about Kevin and CubeSmart on Draper Dr. are spot-on! He was extremely helpful…read morewalking us through the steps of entering and loading up our unit after we had reserved it online. We just started with them but, so far, everything seems great!