I normally don't write reviews, but my experience here was so frustrating that I feel people should…read moreknow what to expect. When A-1 Auto Glass first installed my windshield, the molding around it was damaged during the install. The installer told me it was "dry rotted" and even went so far as to tell me where I could buy a replacement and how much it would cost. When I pushed back, the owner confirmed what the installer said but eventually agreed they would replace the molding. Around that same time, I began noticing significant wind noise while driving. When a different tech came back out to address the wind noise and put in the new molding, he immediately noticed the windshield itself hadn't been installed properly. He told me, "We'll get you a new glass." But when the next appointment came, I didn't get new glass at all. Instead, they just repositioned the old windshield and installed the molding. That work left me with paint chips right at the edge of the windshield--damage I know was not there before. I take good care of my car, and I even have photos from after the first installation that show those spots were not there. When I pointed out the damage in person, the tech flat-out denied it, saying, "That was already there, you can see the rust." Later, when I texted him, he admitted they had removed the windshield using string, but when I asked what they used to remove the urethane, he never replied. I also reached out to the owner twice and received no response at all. At the end of the day, I'm left with damage that didn't exist before their work and no accountability from the company. My car was not in this condition when I brought it in, and I'm now left holding the bag to fix their mistakes. I cannot recommend A-1 Auto glass.

They did a great job from beginning to end, from the initial phone call estimate until the…read morereplacement at my house! Everyone was professional and very nice! The guys arrived right on time and finished very quickly and the workmanship was top notch. Highly recommended!!

I took my 2025 Toyota Tundra to fix a door ding and they did a professional job. I mean perfect!…read more Nice , clean business , professional workers , fast and the quality was terrific!! I won't go anywhere else.

Excellent workmanship. The people are the most friendly and honest that you could wish for.read more

I had an issue with the sun shade on my Audi Q5 sun roof. I…read moretook it to the Charlotte Audi dealer and they quoted me $3K. After a few phone calls to area bodyshops, this named continued to surface. They quoted me $1,200 for parts and labor. They did a great job, I had excellent customer service experience from Leslie and Jessie and Wade were great to deal with. I highly recommend them.

My insurance company sent me to another glass installer to replace the windshield in my 40' Holiday…read moreRambler. After five months at this company and three attempts resulting in broken windshields, I was required to go to Camping World to check for a structural issue. Nothing was found on the inspection, but I did get the phone number for Baker Glass. I spoke with Wade, who came to my house to inspect my RV. He saw no structural reason for the windshields to break, and proceeded to order the correct glass and gasket. I picked up my RV last Monday and I could not be more pleased. Wade did a fantastic job before, during the install and after when I talked with him about the job. An insurance company should always use the most competent company for the job. Customer service, before and after the job, plus being the most competent installer I have ever dealt with in 35 years of rving, is Baker Glass. Wade will definitely get all of my glass business in the future.

My back window was busted and they fixed it right up. Employees were very nice. The window was…read morefixed perfectly, no scratches or issues with the glass. In addition to that they got the job done relatively quick. And also the price was very reasonable and the best deal in the rock hill area!

Absolutely amazing. I had them to tent my windows.The day after purchasing my new car. It looks…read moreabsolutely stunning and they did not take long at all to complete the job.

I originally came here to tint my car in 2013; all four doors and rear windshield. 2023 was the…read morefirst time I had to return to replace my driver window's tint because it was bubbling and again two weeks ago to replace my rear windshield because it had melted and started to blur my view. The other three doors are still in great condition. But ten years on tints is pretty good. And on the upside, they offer a life time warranty on their tints. Highly recommend coming here for any tint work you need.

I called Monday afternoon and the guy came out Tuesday morning. Super fast, reliable and great…read morecommunication. He came right to my house and was done in 30 mins. Very affordable. Would recommend this guy to anyone.

I wouldn't deal with these people (Santos & Zuly) He came to install my rear window in a classic…read moreMercedes on 8/19/25 and dropped my freshly anodized rear window trim on the ground. Completely ruined it after it took me a year to get it back from California. I had to pay to overnight it back to Cali and get it redone again. Then they put tape on the other big C molding when we set the glass on the car while I waited for the other to get shipped back to me. When I went to pull the tape off it pulled all the clear off the molding. So again I had to pay to ship the other side back to Cali then wait for it to get done. So now it's 70 days later I finally got everything back and he won't return my calls or texts because he knows he messed my stuff up. So I had to pay a wasted $500 on shipping for his screw up. That's 2 boxes overnighted there and 1 box 2 day air back to me. Just a warning to anyone thinking about using them. Use a professional company that has insurance or something.

UPDATE: The Owner of McClure contacted me and listened to…read moremy concerns to fully understand my situation which obviously was a one off situation. Mason (Owner) went above and beyond to ensure things were corrected and my car was repaired to the state it should be. He and his staff take pride in their work and the finished product, and it was evident in the time and commitment they gave me. I can honestly give a full 5 star review, and highly recommend McClure Collision for your vehicles repair need if the situation arises.

The best in Charlotte! Great work with fair pricing is the name of their game and they play the…read moregame well. Shoot, maybe they invented the game. I came here on a recommendation from the owner of H&H Automotive, another great business, so I knew I was going to be treated well. I wasn't steered wrong. I needed a new door handle installed for my Yukon. I'm thinking it's going to cost $500. I don't know anything about auto body repairs. But I was invoiced for less than half of that. And the work was completed in a few hours. I might break something on one of my cars just to deal with them again lol. Ask for Andrew...

Unbelievable service. David is professional and will ensure the job is done correctly. Hard to find…read morethis quality of customer service.

Great place for sound work! They were able to fix a bd ground and get my existing stereo working…read moreperfectly. David is fantastic to work with.