Title: Excellent Staff, Fixed-Rate Billing Policy…read more I wrote my original review in the heat of the moment. That was my mistake. For clarity, I've copied it below. The fact is, h2oRx is a quintessential 5-star company. From Kayla, who professionally manages appointments, to the technician's helper who does all the heavy lifting and digging, h2oRx has the most skilled, customer focused employees I have encountered in the DFW Metroplex. Their office staff and technicians are simply the best! For example, my regular sprinkler technician of 10 years actually located and partially uncovered my leaking valve. When he saw the complexity and amount of digging required to replace it, he candidly admitted the repair was beyond his expertise. Raul and his helper from h2oRx did a masterful job of replacing the valve (see photo). Kayla had already told me what the repair would cost ($267.80) and the h2oRx team's arrival window. There were absolutely no surprises. In fact, Kyle Jensen was correct when he told me his company could have charged more for this job. I might have grumbled a bit, but the quality of work on this complex job would have absolutely justified a higher price. What caught me off guard was being charged the same amount for a second valve repair performed during the same visit--a simpler, quicker repair that required no digging. In retrospect, I overreacted to the pricing issue. h2oRx's pricing policies are ultimately their business, and had I known ahead of time that the second repair would also cost $267.80, I would have approved it anyway. So, if you want the absolute best sprinkler system evaluation and repair service in the Metroplex, I strongly recommend h2oRx. Their technical expertise, professionalism, and workmanship are exceptional.

Kyle is very knowledgeable about landscape needs. I've used them for about 5yrs from just replacing…read moresprinkler heads to capping off sections and have never had a issue He recently did some work on my moms system, which is about 40yrs old, and she asked if she needed a new control box and Kyle said "nope it's still doing its job!" Other companies would take advantage of that question just to make a sale

Nate was hired to be our general contractor. The project was delayed more than 5 months. He was…read moreseldom at the site, told us that progress was being made when it wasn't. He used inferior materials, took shortcuts causing us to fail plumbing and electrical inspections and his subcontractors complained that he was behind in paying them. He is a fraud and should not be in this field.

Nate was punctual with his appointments and managed to quickly complete a project that prevented…read morefuture damage to our home. We then worked with him on some precision millwork within our newly renovated 1920s Tudor, and his guys really knocked it out of the park.

Apparently based on The Gardens Texas store which I love, love ,love. Old Redentas building. They…read morehave so much beautiful stuff! And the people are SO nice and friendly it's just a pleasure to shop there. I highly recommend this place with quality plants. Fun place to go to and just walk thru it's really pretty

We have been customers of NatureCare for three years. While responsiveness has always been a little…read moreslow, the quality of work was over all acceptable until recently. Our yard has been neglected for months with little to no response from the company after numerous attempts to contact via text messages and telephone calls yet the auto drafts from our account are never missed. We have finally reached our limit. The weeds in our back beds are beginning to grow taller than the plants. My requests have been ignored long enough. It is time to share the frustration with the public.

TDR is the most transparent and through roofing company I have worked with in the last 12 years. It…read moreis not often, but they had to do a remove and replace of solar panels both Tesla and Sunrun. Shingles were off in a day and back on in a day. They worked EXTRA hard to get the supplements. Thanks to Jamie Walker, Chance Pearson and Lauren at the home office to get insurance to cover everything. The roof is an actual Class 3 which means we get discounts from the insurance in the future and it is 30 years guaranteed.

Professionalism, Punctuality, Quality, Responsiveness, Value…read moreRob D. from the company contacted me promptly. He meet with me at a time which was convenient for me. He arrived early. After looking at my home he gave me a fair estimate.. On the day of installation, the roofing crew was here and ready to work. Rob checked on several times throughout the day. The crew protected windows, A/C, bushes, etc... They work continuously till complete. They were respectful of the neighbors with their radio, vehicles, and equipment. Once completed, they cleaned up the entire area. We ran into some cosmetic issues and Rob and Matt worked to address the unpredictable challenge of a metal-framed house. Overall I happy and would recommend Rob, Matt, and his company.

We would have considered hiring them but based on the duration of time it takes them to complete…read morework, keeping a tidy work area and consideration of others around that will not happen. Their crew is very inconsiderate to residents around work sites. For multiple days over the past 5-6 months they blocked alley and driveways of neighbors with vehicles, equipment, piles of dirt, rock and sand. When asked to move vehicles or supplies the crew acted like they didn't understand English and when my husband asked in Spanish they were offended asking why are you speaking in Spanish. They could have parked on the street or used the home owners driveway for equipment but just to make it convenient for them the rest of us are inconvenienced.

When is the last time a contractor delivered more than you expected? Epic Pavers did just that. As…read moremuch as I liked their original installation of our pool deck, the re-leveling they just completed for us was amazing. They took care of everything we pointed out and more! They are reasonably priced and offer attention after the install. OI highly recommend them.

Just wanted to say thanks to Ron Marshall Construction for a great job very well done on our master…read morebath remodel! Ron and his team made the process one of the best experiences we have had in working with a contractor. The project started and finished on time. The communication was excellent during the whole project. From planning to completion, we knew the what, where, when, and how at every phase of the job. We would definitely recommend Ron and his team to anyone with a remodel project you want completed with peace of mind!

If I could give twenty stars I would. My master bath renovation went amazing start to finish with…read morethis team. Communication and Quality work beyond and above the competition. Ron really cares about his clients. They did what they said they would do and more. They were on time and everyone on the team was respectful and incredible at their craft.

UPDATE: I received a call from Lucas Contracting Services at 1:17 today (1/16/15) apologizing for…read morenot getting back in touch with me. Apology accepted. You're a man down, holiday season...I get it. We discussed what I was looking for, approx price and his availability. He asked me to send him a photo of the unit I was looking to get installed. I told him I was at work and could send him that when I got off. It's now 5:45 PM (ps, I'm still at work) and he responds to the last email I sent him on 1/7/15 with "Due to the review that was posted apparently my services are no longer required" Terrible customer service. Will not recommend him to anyone I come in contact with.

I should have written a review about this company over a year ago. I hired Jaron, via competitive…read morebidding, to do handyman work. Small immediate jobs that would mushroom into bigger jobs. I found Jaron Lucas to be a real treat to work with. He was required to repair a stair step that had been damaged from water damage before new carpet installation. The step actually had to be totally rebuilt. Jaron completed the job as required, to my specification, in a timely, and very economic, manner. I will not hesitate to hire his company again as I have assured him I will. You can't go wrong with this company.

I had both of my bathrooms remodeled, and the quality of service was excellent. Everything is so…read moreeasy. I appreciate that. The whole process was painless. Great pricing great service.

I recently hired Brandy and her services for bathroom upgrades. I went from ugly tub and tile and a…read morebroken attic door to brand new attic door and great looking standing shower. Along with new tile flooring. She went above and beyond my expectations. Highly recommend. Great job Brandi