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    Fortune Cookie Factory

    4.6 (84 reviews)
    Closed 10:30 am - 3:30 pm

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    Tiffany A.

    I thought this was an Oakland 'must see'. It is not. It was disappointing to say the least. It's a large space but it's only the lobby open to the public. The lobby is outdated and cluttered. There are 3 or 4 prepacked options available. Looking at the customer pictures, I thought you could walk in and find a variety of dipped fortune cookies. That is not the case. Everything must be pre-ordered. I will say, the lady who helped me was so nice. Customer service was not lacking. This review isn't about the food. I never ordered anything.

    I was hosting a lunch party and wanted to give my guests fortune cookies as party favors. There are only two fortune cookie factories that still make custom fortune cookies by hand. Luckily, Fortune Cookie Factory (FCF) located in Oakland allows online orders to be shipped. Thank you! Ordering online was very easy. I wanted 3 sets of 25 fortune cookies each with a different custom message and 50 fortune cookies with generic inspirational messages totaling 125 cookies. With shipping cost and everything, each cookie costs $1.24. If you do the math, I paid good money for the cookies. It's all worth it. I got what I wanted and that's what matters. Cookies & messages are mixed together so if you need to have them sorted, there is an extra fee. Make sure you add this service to your cart. I didn't know to add this service at the time of placing my order. Luckily, Alex, one of the staff members from FCF, emailed me and asked if I needed the cookies & messages sorted. I quickly replied yes. Thank you so much for asking Alex! I needed my order by a specific date so I made sure I specified it. I got my order 2 days early. Very cool! Unfortunately, when the order arrived at my house, I was not home at the time. Someone at my household carelessly mishandled the package and mixed all the cookies together. I was so super upset. No fault of FCF of course. Alex explained to me how my order was packaged. I appreciated his special attention and care. So bummed I didn't get to see the packaging. Nevertheless, it was a lesson learned for me. All cookies were individually wrapped. They are made fresh right before shipping and are good for 4 weeks upon arrival. Cookies were light and crispy with perfect texture and taste... not super sweet nor doughy just the way I like them. My custom messages came through nicely. Inspirational messages were wonderful, too. I enjoyed the cookies and messages very much. Thank you FCF for everything! The next time I am visiting the Bay Area, I will swing on by FCF and check them out in person. I'll be bringing home some bags of fortune cookies for sure.

    My grandmother loved that we added emojis in the fortunes.
    Mariesa R.

    Love supporting a small local family-owned Bay Area business. I ordered 100 fortune cookies with a few different custom fortunes for my grandmother's 90th birthday party. The cookies came individually wrapped and were so cute! They were also flavorful with a perfect crisp. Ordering was easy and they delivered our order to our front door for a fee. The fee was worth it though as it was one less errand I had to run before the party. We received so many compliments from our party guests. They thought the cookies were adorable. Working with the staff at the Oakland Fortune Cookie Factory was a great experience. They have been around for 50+ years!

    Lunar New Year deluxe box
    T. W.

    Love supporting a small family business and Asians in the arts! I haven't had a chance to swing by in person so sight and taste unseen, I ordered a few Lunar New Year boxes to be shipped to family in So Cal and Colorado. They were shipped on time for New Year's and I'm told they are the FANCIEST fortune cookies EVER! The packaging was great - everything arrived whole and my family raved about how beautiful they are. Definitely a special and unique treat to share! Can't wait to try them myself!

    Rebecca L.

    First time coming here, but a family friend would come here all the time. Tours aren't happening due to Covid, but you can order online. The lady working was super gracious with us. She still let us pick up some cookies even though we didn't order online and even brought it out for us to look at it. The bigger boxes of the year fortune cookies are dipped in chocolate and inscribed with the year with extra decoration. 5% of the proceeds goes to the AAPI community. The mini box of three cookies (no donation) was $8. The one with six cookies was $24. They also have a bag for "misfortunes" which are just the cookies that didn't make it to perfection for a discounted rate. They say you eat with your eyes first and let me just say I wasn't starving after picking these adorable cookies up. Hope they open back up for tours cause I would love to watch them make it.

    Margaret H.

    I ordered several of the Chinese New Year fortune cookies for gifts this year to my extended family. (Of course, I ordered two packages for myself that I picked up curbside since I live in Oakland.) They were so pretty, so festive, and delicious. Each of my family members were excited to get the cookies. My mother, who is very tough to impress with gifts, loved them so much that she wouldn't eat them for a week! This is a mother daughter run operation out of Oakland Chinatown. I love the fact that I am able to give a food gift that reflects my American born Chinese roots so uniquely.

    a fortune cookie on a paper fan
    Tatyana C.

    Definitely a sweet touch to any event you will host, from the ordering process down too actually receiving the package was easy , I needed the cookies for my familys birthday party so naturally I was extremely stressed out on if it would be shipped on time so I constantly sent emails, phone calls And each time I was assured that the order will arrive on time and it did!!!! They were beautiful and sooo delicious literally melted in in your mouth and fresh.

    Storefront
    Jessica S.

    Walked in to see what is available at the store (kids like browsing rather than ordering online). It's more of a factory with a very, very small area reserved for a storefront. It's not noticeable from the outside and no one is available to open the door (be prepared to call). We got lucky and someone just happen to go in and we followed them in. They have cute sprinkle fortune cookies at $2 each, rainbow (fruit flavored) fortune cookie bags, and then they apparently also sell broken cookies the way bakeries sell cake edges (cheaper). We got lucky and they had extra Mother's Day box available, which I bought on the spot. Score! Would recommend the glitter fortune cookies (edible glitter is big now), but I personally thought the sprinkle ones were sweeter. The packaging was intense. I'm understanding it's because the cookies are fragile and they deliver them too (order online!) but I wish it had come with a description or list of what's in the box. Unboxing this was a literal treasure hunt where I wasn't sure what else I missed lol I'm kinda excited they have tours too. It seems like it'd be a fun birthday spot where you could start with a tour and finish at the park one block away.

    The Great Fortune Gift Set (for the Lunar New Year).  8 individually wrapped cookies inside the box.
    Jeffrey S.

    When I was looking for a gift for the Lunar New Year, I heard about this place. With COVID, their storefront is closed to the public, and ordering is only available on their website. I chose their Great Fortune Gift Set,, placing my order on Monday night and requesting a pickup on Wednesday afternoon. I called on Wednesday morning to confirm my order was ready, which they did. And when I arrived on site, I called again, and they handed me my order while I was parked on the street. The packaging was beautiful, and the cookies tasted very fresh! The set had 8 individually wrapped cookies, with 4 different fortunes. I'm glad I found this place and am looking forward to ordering from them again!

    Individually wrapped!
    Peggy W.

    I placed two custom orders with them this year. The first was for my husband's 70th birthday/Chinese New Years. We gave them out as a party favor to our guests. They were all impressed with them. Almost too cute to open and eat! The second custom order was for our church's Pentecost celebration. We had a verse printed as the fortune and the back-side had the occasion. Fortune Cookie Factory was so kind to offer to have our church logo included on the fortune! It made the cookies extra special! Fortune Cookie Factory offers very fancy dipped cookies with sprinkles in a rainbow of colors and flavors. They've changed with the times and I hope they'll continue to succeed! Thanks Fortune Cookie Factory!

    The cookies
    Tracy D.

    Fun way to celebrate Lunar New Year. Ordered a bunch of boxes for the family. My favorite were the ones dipped in chocolate. I don't think I'll be able to eat regular fortune cookie again.

    Lunar New Year 2022 cookie & fortune
    Melissa M.

    I've always wanted to stop by here, and after reading a great article in The Oaklandside about the business and its history, I decided to order some cookies for Lunar New Year. What gorgeous, lovingly decorated cookies that are not just nice to look at, but are delicious! The cookies are light and crunchy, and have just the right amount of dipped chocolate and decorations without being super sweet or difficult to chew. I love that the business is run by a mother-daughter team, too! They offer all types of uniquely decorated, colorful, or plain cookies for every occasion, and you can even personalize the fortunes. Great for party favors/special events, or when you just want to treat yo'self to some yummy, beautiful cookies with a side of good luck!

    Tropical flavors
    Cheryl M.

    Last weekend I realized I'm near a milestone 1300 reviews!!! Woo hoo! Not quite a Cherylynn N epic count of 2700 but she's been my "Yelp hero" since I started Yelp! For reals... Anyhoo, when reaching a milestone of reviews you want it to be special and meaningful (or not) hmm...what to do? Well, on Sunday while flipping thru stations I came across the History Channel: Modern Marvels with Adam Richman (Man vs Food)...why not? Afterall, watching re-runs of re-runs on ID Channel can be sooooo predictable. Things I've Learned: never buy insurance, a saw or large plastic bags a week before you're going to kill someone, ethylene glycol is so old school and be sure to turn off your cell phone before you drive to a deserted location! Noted! I digress...The season premiere of the (revived) Modern Marvels with an episode on famous cookies: Entenmann's chocolate cookie, Girl Scout and fortune cookies!! Cool! During the fortune cookie segment, Alicia the General Manager (4th generation) discussed the history and being one of the oldest fortune cookie factories in the United States that still fold their cookies by hand (using their original machines from the 1950s) in good ole Oakland Chinatown...definitely, a lost art that requires speed, precision and creativity...by the end of the segment a black-and-white picture flashes and I had to do a double take. OMG she looks familiar...had to pause and play back multiple times and knew right away that was my late, GRAND AUNT, Edith *tear*...Gosh, the flood of emotions and memories slowly started coming back of visits to Chinatown, visiting "aunty Edith" and picking up MIS-Fortunes....broken cookies or ones that cooled before getting folded. I can still remember the delicious smell of the batter and warm cookies getting peeled off the press The next day I sent an email to the Fortune Cookie Factory asking about the picture and the history...Alicia quickly responded, sent me a scan of the pic and asked if my grand aunt was Edith....confirmed! Back in the 70s - 80s (the time Edith worked there) it was called Gum Xing or Golden City Bakery (and partly why I didn't remember) and now its current name.... It was only thru pure serendipity that I happened across this show and definitely a part of family history. I like to think my Grand Aunt Edith is posthumously getting her 15 secs of fame (big smiles) and i dedicate this 1300th Review to her! *HUGS* *** SUPPORT SMALL BUSINESS ** The Fortune Cookie Factory is definitely a treat with their variety of tropical flavors, chocolate dipped, customized fortunes and selection of custom colors (Warriors, Lunar New Year, etc) for ANY occasion .... In the last 12 years, I've made bulk orders for baby showers, weddings, fundraisers and getting customized fortunes that are always a hit....Alicia is very responsive and will accommodate your orders and deliver when promised....True old-school customer service that has run in her family for generations! Thanks Alicia for sharing history, making a great product and I look forward to visiting with my young nieces and nephew for a brief tour. For now, I will just order some goodies to share with friends and family! Note: Online ordering is easy with curbside pickup by appointment only or shipping.

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    I ordered from Hong Kong to send to my family in Cupertino. Thanks for having an online option!

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    Page 1 of 3

    Ask the Community - Fortune Cookie Factory

    Can we come and visit during the weekdays?

    Yep! Our storefront is closed but we can still do curbside pickup or bring things out if you'd like. Our storefront will be open for in-store shopping soon. Thanks!

    We are from out of town for a few days and my son wants to visit the factory. Do we need to make an appt? Thank you!

    How much does a giant fortune cookie cost?

    Hello! Our giant fortune cookies are freshly handmade and weigh about 1 pound each! They are $27.99 and comes dipped in Belgian dark chocolate with your custom giant fortune message inside. They are also gift-wrapped. You can see what cookies we… 

    Do they have a lot to choose from in the store?

    Don’t See Your Question? Ask Away!

    Review Highlights - Fortune Cookie Factory

    I was searching for a place that could do a large order of custom fortune cookies and came across this one.

    Mentioned in 4 reviews

    Read more highlights

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    Ratto's International Market

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    It's been years since the last time I stopped into this Italian Deli/Sandwich shop. Ratto's has…read moreapparently been around since 1897. They have a modest but solid selection of Italian deli meats (Serrano ham, prosciutto, pancetta, etc), pasta, olive oil, vinegars, and a couple specialty jams (calabrian chile orange, etc) - basically all you'd need for a gourmet charcuterie board meal or snack. Last time I was here, picked ip a bottle of nicely aged balsamic vinegar from Italy, which has lasted me for a couple years. Today, decided to try one of their specialty Italian sandwiches with a shot of expresso on the side... and Mama Mia was the sandwich absolutely amazing! I highly recommend the Jamon Serrano & Manchego sandwich ($14.50). It comes with shaved ribbons of serrano ham, 1/5 inch thick slice of aged manchego cheese, a creamy spread of chevre goat cheese, chopped/marinated artichokes and arugula greens on a crusty/crunchy baguette (between half to a full foot long). I practically finished this within 10 minutes - it was so good! The expresso shot ($3.25) was also a good pairing for me. Loved the aroma, made from nicely dark roasted beans. Inside the venue there's shelves on the back wall, with Italian dry goods, oils, vinegars, jams, etc for sale. Seating indoors is about 5ish tables for 2 or more. Outside sidewalk has a couple tables too. Located on the corner of 9th & Washington St, mostly metered street parking in this area and a small hourly parking lot across the street.

    There's nothing that's not delightful about Ratto's. From the friendly staff to the clean layout…read morefor the people watching of the tasty, tasty food, it's all good. Attached in a picture of today's special: a chorizo and manchego sandwich. Delightfully tasty, it was a total morning pick-me-up. Punchy, unexpected flavor, and a good portion. If you find yourself in or near Old Oakland, step on in and enjoy!

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    Inside: italian food pantry items for sale
    Inside: italian food pantry items for sale
    Italian combo
    Italian combo
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    Viridian

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    I've gone four times and each time it's been soooo hard to pick a responsible number of cocktails…read more They have so much variety and a lot of unconventional combos; the staff is very good about helping guide you to something that matches your preferences, but everything I've tried there was really good. The bites are generally really good too, though I wasn't a huge fan of the chili cucumbers. Try the Tomato Beef cocktail-- it's really yummy! The Li Hing Ramos is a good go-to if you like egg white drinks, and the seasonal milk punch has always been good. The ambiance is very cool, not bright inside, but bright colors, very hip. Great date night spot.

    Viridian, you stole the show this month! This was my first time coming back to Viridian after about…read morea decade, and we were not disappointed. Such a beautiful interior space vibrant in celebration for AAPI Heritage month, and a super fun cocktail menu that was the perfect post-meal moment (both photo-worthy and tastebuds approved). We also noticed they have a cool food menu too filled with yummy and innovative dishes like Cheesy Char Siu Tots, Szechuan Salt & Pepper Wings, Korean Fried Mapo Tofu, BBQ Char Siu Ribs, and more. They also have nice swag ~ we took home a hat that resembled a Kirkland hat that spelled out "Oakland Viridian" (IYKYK). Drink-wise we ordered the Soy Sauce Old Fashioned and the Café Sua Daddy, which essentially is an espresso martini with a fun twist with black sesame and an egg cream foam. Both drinks were outstanding and presentation was beyond..I wished we could have stayed for round two, but duty calls! Ride-share and or BART suggested in this area, it's just a bit congested downtown to park. Service was fun, prices fair for the whole experience. Loved it!

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    This place is so cute!! My husband and I ordered the picnic charcuterie board and it was the…read moreperfect size for us two. The box was beautifully put together with a lot of care and the flowers were such a cute touch! The cheese is very tasty. We loved it! It would be nice to eat it there at their table or as take out to eat at a park or just at the lake a walk away! We will definitely come back for more. They also have super cute little Knick knacks around the store to purchase and even make a cute gift basket. There's cookbooks, hot sauces, honey, jam, crackers, candles, cute hair clips and cheese related books. They also have cards and candles...perfect for a little birthday gift!! Would definitely come again and recommend others support this business. My impression based on the box I received today is that the owner puts a lot of love and care into the store and the boxes she creates.

    The quality of the meat and cheese was exceptional. Beautiful presentation. The added herbs and…read moreflowers made it so pretty and special. When I at first received my medium sized board I thought it looked a bit small for the price. However, one I brought it to my event and it was settling among the other options..... I realized how special it was and was ok with the price, the quality is unmatched and totally worth the splurge. I will be back!!

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    San Francisco Bay Area Grazing Table
    San Francisco Bay Area Grazing Table
    Perfectly ripe quinta on a custom holiday board
    Perfectly ripe quinta on a custom holiday board
    Custom Cheese Wheel Cake with honeycomb layer and florals

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    Natures Best Foods

    Natures Best Foods

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    I can see why the reviews are so high for this little grocery shop. It's full of fresh food and…read moreparticular products that cater to people with different dietary restrictions. The prices are reasonable, and there are some good sales too. I was able to find vegan Mochi in many different flavors including matcha and mango. I purchased the matcha flavored ones and they really brought me back to my mochi childhood memories. Along with other satisfying products, I purchased their freshly made veggie spring rolls that include layered thinly sliced avocado, shredded carrots, lettuce and cucumber. The sauce that comes with it is sweet-chili flavored, and all the ingredients for everything are simple. The presentation is nice, and the rolls are well-held together. I don't need to worry about anything falling out, so it makes this a good snack/meal for on the go. Finally, the customer service is exceptional. I felt welcome, and the place had an overall friendly atmosphere. After a day full of anxiety, it was nice to have it calm down in this grocery shop lol. Thank you Nature's Best Food employees for making this shop as special and good as it is.

    racist. the male cashier racially profiled me. I had shopped at Nature's multiple times without a…read moreproblem, but it only takes one racist encounter for me not to support a business. I went in one night to buy a couple things. I even asked the cashier to help me find the items in the store that I was going to buy because I couldn't find them. when we're at the check out counter, he asks me if he can look inside my bag to make I sure I didn't steal anything. I ask him if he is serious. he says yes. I kindly tell him that yes he can check my bag, but that once he does he will lose a customer because I don't support businesses that racially profile customers. he says he's not racist and then proceeds to tell me stories about people stealing. I assure him I'm not a thief and that I don't care about his reasoning. if he has an issue with customers coming into the store with bags (I had 1) he should ask everyone (not only Black customers) to leave their bag at the counter while shopping. I would have left my bag at the counter without a problem if he had asked. but, again, I let him know he has my permission to look inside my bag. but that once he did, he would lose a customer. he did check my bag and got a look at my takeout box from the Korean fried chicken spot. What I was gonna buy at Nature's grocery story that evening I left on the counter and I haven't been back since. during my interaction with the cashier, a white woman walked in and shopped.q I imagine that she had no problems not if every customer is not asked to show their bags or leave their bag at the counter, it's a shame because its a block or so away from my apartment and I love the idea of supporting a mom and pop's business, but I don't support racial profiling. it happened to me, so I know other Black people have gone through it at Nature's and it's unacceptable.

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    Many fresh fruits ...
    Many fresh fruits ...
    Logo
    Logo
    Huge variety of sauces and condiments

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    Huge variety of sauces and condiments
    World Famous Hotboys

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    0.4 mi
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    Locally owned & operated
    Outdoor seating

    Wow, amazing! I've…read morespent decades eating chicken sandwiches. Most are good, and some better than others. Blah blah blah, been-there-done-that. And then I found THIS! KaPOW! It's huge. It's delightfully spicy (at least the one I picked) with a residual heat. I added the special ranch dressing and the etoufee side. BAM! Delicious! Very little seating outside, but it's worth the trouble to wait, eat in the car, or find a table elsewhere. With drink and tip it was about $29. No, not a bargain, but worth it. Outstanding!

    Casual southern spot for fried chicken sandwiches. Don't be afraid to turn up the heat!…read more The menu offers flavorful versions of southern comfort foods. We ordered a chicken sando, the chicken and waffles, and a couple sides -- the greens and etouffee. The sandwich was the clear highlight: moist chicken thigh with a breaded crunch, covered by a thin layer of mayo coleslaw. The light, sweet crunch of the cabbage and carrots gave balance to the dark meat. The waffles were crispy but just soft enough you could wrap them around the chicken to make a sweet sandwich out of that dish too. The server was very friendly when we came. I expressed curiosity about the different heat levels, and he shared nuggets batter d in the medium and hot sauces. He shared our excitement at trying the hot stuff! For the record, the medium is hotter than your typical spicy chicken sandwich and probably a safe go-to. The hot level just cracks "painful" but not unmanageably so -- might be fun as a treat. TBH I was pleasantly surprised by how much flavor each sauce packed -- and how different they were. The medium is especially sweet. Go for the sando. Crank up the heat. It doesn't miss.

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    "Front" or exterior
    "Front" or exterior
    Sando Combo
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    Chicken Sando Combo

    Fortune Cookie Factory - desserts - Updated August 2026

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