Good service. Decent prices and they had a fast turn around for our custom order. We would use them again. The cookies tasted good. read more

It has been over 10 years since I bought their fortune cookies. I love their different flavored fortune cookies. Over these many years, I thought they closed their business and I never went back. I have to admit the red and green ones were definitely good party favors during the holiday season when I was working. It wasl recently I saw their packages of fortune cookies at CVS in Alameda going for about $5.00. I ended up buying two bags and enjoyed them. What does that mean? I definitely will have to purchase them in the future whenever I am in the Oakland Chinatown area. read more

I was hosting a lunch party and wanted to give my guests fortune cookies as party favors. There are only two fortune cookie factories that still make custom fortune cookies by hand. Luckily, Fortune Cookie Factory (FCF) located in Oakland, CA, allows online orders to be shipped. Thank you! Ordering online was very easy. I wanted 3 sets of 25 fortune cookies each with a different custom message and 50 fortune cookies with generic inspirational messages totaling 125 cookies. With shipping cost and everything, each cookie costs $1.24. If you do the math, I paid good money for the cookies. It's all worth it. I got what I wanted and that's what matters. Cookies & messages are mixed together so if you need to have them sorted, there is an extra fee. Make sure you add this service to your cart. I didn't know to add this service at the time of placing my order. Luckily, Alex, one of the staff members from FCF, emailed me and asked if I needed the cookies & messages sorted. I quickly replied yes. Thank you so much for asking Alex! I needed my order by a specific date so I made sure I specified it. I got my order 2 days early. Very cool! Unfortunately, when the order arrived at my house, I was not home at the time. Someone at my household carelessly mishandled the package and mixed all the cookies together. I was so super upset. No fault of FCF of course. Alex explained to me how my order was packaged. I appreciated his special attention and care. So bummed I didn't get to see the packaging. Nevertheless, it was a lesson learned for me. All cookies were individually wrapped. They are made fresh right before shipping and are good for 4 weeks upon arrival. Cookies were light and crispy with perfect texture and taste... not super sweet nor doughy just the way I like them. My custom messages came through nicely. Inspirational messages were wonderful, too. I enjoyed the cookies and messages very much. Thank you FCF for everything! The next time I am visiting the Bay Area, I will swing on by FCF and check them out in person. I'll be bringing home some bags of fortune cookies for sure. read more

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We ordered half regular fortune, cookies and half chocolate dipped fortune cookies for our red egg and ginger party. They are very responsive with customer service and taking care and answering our questions. Our cookies were ready on time as promised. The cookie cellophane packaging is a bit bigger than the packaging for fortune cookies given at restaurants. You could tie a small ribbon to the top of the cellophane for that extra touch. We did not do it as we ran out of time. You can pick a time for pick up as it is just street parking. Everyone loved the cookies at the party and thought this was a cute party favor. read more

Fortune Cookie Factory - Entrance - Desserts Near Me - Oakland, California

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I thought this was an Oakland 'must see'. It is not. It was disappointing to say the least. It's a large space but it's only the lobby open to the public. The lobby is outdated and cluttered. There are 3 or 4 prepacked options available. Looking at the customer pictures, I thought you could walk in and find a variety of dipped fortune cookies. That is not the case. Everything must be pre-ordered. I will say, the lady who helped me was so nice. Customer service was not lacking. This review isn't about the food. I never ordered anything. read more

Fortune Cookie Factory - Desserts Near Me - Oakland, California

Almost always has a line but it goes by quickly, a variety of fortune cookies to choose, from dipped in chocolate with sprinkles to a giant cookies the size of a small head, even with a bag full of XXX rated fortune cookies for mature audiences. This is obviously a tourist destination but it's also cool to visit even if you frequent the city. It's tucked away in an inconspicuous Chinatown alleyway where the smell of the sweet dough is the first thing you will notice. Oh also they give u you a lot of samples of unfolded fortune cookies with your purchase/ in line! read more

I was hosting a lunch party and wanted to give my guests fortune cookies as party favors. There are only two fortune cookie factories that still make custom fortune cookies by hand. Luckily, Fortune Cookie Factory (FCF) located in Oakland allows online orders to be shipped. Thank you! Ordering online was very easy. I wanted 3 sets of 25 fortune cookies each with a different custom message and 50 fortune cookies with generic inspirational messages totaling 125 cookies. With shipping cost and everything, each cookie costs $1.24. If you do the math, I paid good money for the cookies. It's all worth it. I got what I wanted and that's what matters. Cookies & messages are mixed together so if you need to have them sorted, there is an extra fee. Make sure you add this service to your cart. I didn't know to add this service at the time of placing my order. Luckily, Alex, one of the staff members from FCF, emailed me and asked if I needed the cookies & messages sorted. I quickly replied yes. Thank you so much for asking Alex! I needed my order by a specific date so I made sure I specified it. I got my order 2 days early. Very cool! Unfortunately, when the order arrived at my house, I was not home at the time. Someone at my household carelessly mishandled the package and mixed all the cookies together. I was so super upset. No fault of FCF of course. Alex explained to me how my order was packaged. I appreciated his special attention and care. So bummed I didn't get to see the packaging. Nevertheless, it was a lesson learned for me. All cookies were individually wrapped. They are made fresh right before shipping and are good for 4 weeks upon arrival. Cookies were light and crispy with perfect texture and taste... not super sweet nor doughy just the way I like them. My custom messages came through nicely. Inspirational messages were wonderful, too. I enjoyed the cookies and messages very much. Thank you FCF for everything! The next time I am visiting the Bay Area, I will swing on by FCF and check them out in person. I'll be bringing home some bags of fortune cookies for sure. read more

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Love supporting a small local family-owned Bay Area business. I ordered 100 fortune cookies with a few different custom fortunes for my grandmother's 90th birthday party. The cookies came individually wrapped and were so cute! They were also flavorful with a perfect crisp. Ordering was easy and they delivered our order to our front door for a fee. The fee was worth it though as it was one less errand I had to run before the party. We received so many compliments from our party guests. They thought the cookies were adorable. Working with the staff at the Oakland Fortune Cookie Factory was a great experience. They have been around for 50+ years! read more

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Love supporting a small family business and Asians in the arts! I haven't had a chance to swing by in person so sight and taste unseen, I ordered a few Lunar New Year boxes to be shipped to family in So Cal and Colorado. They were shipped on time for New Year's and I'm told they are the FANCIEST fortune cookies EVER! The packaging was great - everything arrived whole and my family raved about how beautiful they are. Definitely a special and unique treat to share! Can't wait to try them myself! read more

Fortune Cookie Factory - Lunar New Year deluxe box - Desserts Near Me - Oakland, California

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Pushy woman right on arrival. Spent all Of 45 seconds in there. Herding people So quickly you can't even think. Then they throw open cookies into a bag and throw the bag at you. Unsanitary. Bought a $13 large single Fortune cookie for the kids and it was STALE when we opened it later. Soft and nasty. Rip off all around. Typical. Spend your time and hard earned money elsewhere. Way too hype over this joke of a "factory" read more

First time coming here, but a family friend would come here all the time. Tours aren't happening due to Covid, but you can order online. The lady working was super gracious with us. She still let us pick up some cookies even though we didn't order online and even brought it out for us to look at it. The bigger boxes of the year fortune cookies are dipped in chocolate and inscribed with the year with extra decoration. 5% of the proceeds goes to the AAPI community. The mini box of three cookies (no donation) was $8. The one with six cookies was $24. They also have a bag for "misfortunes" which are just the cookies that didn't make it to perfection for a discounted rate. They say you eat with your eyes first and let me just say I wasn't starving after picking these adorable cookies up. Hope they open back up for tours cause I would love to watch them make it. read more

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I ordered several of the Chinese New Year fortune cookies for gifts this year to my extended family. (Of course, I ordered two packages for myself that I picked up curbside since I live in Oakland.) They were so pretty, so festive, and delicious. Each of my family members were excited to get the cookies. My mother, who is very tough to impress with gifts, loved them so much that she wouldn't eat them for a week! This is a mother daughter run operation out of Oakland Chinatown. I love the fact that I am able to give a food gift that reflects my American born Chinese roots so uniquely. read more

Fortune Cookie Factory - Desserts Near Me - Oakland, California

Definitely a sweet touch to any event you will host, from the ordering process down too actually receiving the package was easy , I needed the cookies for my familys birthday party so naturally I was extremely stressed out on if it would be shipped on time so I constantly sent emails, phone calls And each time I was assured that the order will arrive on time and it did!!!! They were beautiful and sooo delicious literally melted in in your mouth and fresh. read more

Fortune Cookie Factory - a fortune cookie on a paper fan - Desserts Near Me - Oakland, California

When I was looking for a gift for the Lunar New Year, I heard about this place. With COVID, their storefront is closed to the public, and ordering is only available on their website. I chose their Great Fortune Gift Set,, placing my order on Monday night and requesting a pickup on Wednesday afternoon. I called on Wednesday morning to confirm my order was ready, which they did. And when I arrived on site, I called again, and they handed me my order while I was parked on the street. The packaging was beautiful, and the cookies tasted very fresh! The set had 8 individually wrapped cookies, with 4 different fortunes. I'm glad I found this place and am looking forward to ordering from them again! read more

Fortune Cookie Factory - The Great Fortune Gift Set (for the Lunar New Year). 8 individually wrapped cookies inside the box. - Desserts Near Me - Oakland, California

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Walked in to see what is available at the store (kids like browsing rather than ordering online). It's more of a factory with a very, very small area reserved for a storefront. It's not noticeable from the outside and no one is available to open the door (be prepared to call). We got lucky and someone just happen to go in and we followed them in. They have cute sprinkle fortune cookies at $2 each, rainbow (fruit flavored) fortune cookie bags, and then they apparently also sell broken cookies the way bakeries sell cake edges (cheaper). We got lucky and they had extra Mother's Day box available, which I bought on the spot. Score! Would recommend the glitter fortune cookies (edible glitter is big now), but I personally thought the sprinkle ones were sweeter. The packaging was intense. I'm understanding it's because the cookies are fragile and they deliver them too (order online!) but I wish it had come with a description or list of what's in the box. Unboxing this was a literal treasure hunt where I wasn't sure what else I missed lol I'm kinda excited they have tours too. It seems like it'd be a fun birthday spot where you could start with a tour and finish at the park one block away. read more

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At our wedding, we took a lot of time to make the dining aspects different and fun. We decided that instead of traditional escort cards, we wanted our guests to open a fortune cookie with their table assignments. The fortune cookies from Oakland Fortune Factory were perfect! They have so many colors and designs you can choose, and they made our complex order easy. So all the cookies fit our wedding's color palette. This was such a beautiful and different aspect of our wedding. read more

I placed two custom orders with them this year. The first was for my husband's 70th birthday/Chinese New Years. We gave them out as a party favor to our guests. They were all impressed with them. Almost too cute to open and eat! The second custom order was for our church's Pentecost celebration. We had a verse printed as the fortune and the back-side had the occasion. Fortune Cookie Factory was so kind to offer to have our church logo included on the fortune! It made the cookies extra special! Fortune Cookie Factory offers very fancy dipped cookies with sprinkles in a rainbow of colors and flavors. They've changed with the times and I hope they'll continue to succeed! Thanks Fortune Cookie Factory! read more

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Fun way to celebrate Lunar New Year. Ordered a bunch of boxes for the family. My favorite were the ones dipped in chocolate. I don't think I'll be able to eat regular fortune cookie again. read more

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I've always wanted to stop by here, and after reading a great article in The Oaklandside about the business and its history, I decided to order some cookies for Lunar New Year. What gorgeous, lovingly decorated cookies that are not just nice to look at, but are delicious! The cookies are light and crunchy, and have just the right amount of dipped chocolate and decorations without being super sweet or difficult to chew. I love that the business is run by a mother-daughter team, too! They offer all types of uniquely decorated, colorful, or plain cookies for every occasion, and you can even personalize the fortunes. Great for party favors/special events, or when you just want to treat yo'self to some yummy, beautiful cookies with a side of good luck! read more

Fortune Cookie Factory - Lunar New Year 2022 cookie & fortune - Desserts Near Me - Oakland, California

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Last weekend I realized I'm near a milestone 1300 reviews!!! Woo hoo! Not quite a Cherylynn N epic count of 2700 but she's been my "Yelp hero" since I started Yelp! For reals... Anyhoo, when reaching a milestone of reviews you want it to be special and meaningful (or not) hmm...what to do? Well, on Sunday while flipping thru stations I came across the History Channel: Modern Marvels with Adam Richman (Man vs Food)...why not? Afterall, watching re-runs of re-runs on ID Channel can be sooooo predictable. Things I've Learned: never buy insurance, a saw or large plastic bags a week before you're going to kill someone, ethylene glycol is so old school and be sure to turn off your cell phone before you drive to a deserted location! Noted! I digress...The season premiere of the (revived) Modern Marvels with an episode on famous cookies: Entenmann's chocolate cookie, Girl Scout and fortune cookies!! Cool! During the fortune cookie segment, Alicia the General Manager (4th generation) discussed the history and being one of the oldest fortune cookie factories in the United States that still fold their cookies by hand (using their original machines from the 1950s) in good ole Oakland Chinatown...definitely, a lost art that requires speed, precision and creativity...by the end of the segment a black-and-white picture flashes and I had to do a double take. OMG she looks familiar...had to pause and play back multiple times and knew right away that was my late, GRAND AUNT, Edith *tear*...Gosh, the flood of emotions and memories slowly started coming back of visits to Chinatown, visiting "aunty Edith" and picking up MIS-Fortunes....broken cookies or ones that cooled before getting folded. I can still remember the delicious smell of the batter and warm cookies getting peeled off the press The next day I sent an email to the Fortune Cookie Factory asking about the picture and the history...Alicia quickly responded, sent me a scan of the pic and asked if my grand aunt was Edith....confirmed! Back in the 70s - 80s (the time Edith worked there) it was called Gum Xing or Golden City Bakery (and partly why I didn't remember) and now its current name.... It was only thru pure serendipity that I happened across this show and definitely a part of family history. I like to think my Grand Aunt Edith is posthumously getting her 15 secs of fame (big smiles) and i dedicate this 1300th Review to her! *HUGS* *** SUPPORT SMALL BUSINESS ** The Fortune Cookie Factory is definitely a treat with their variety of tropical flavors, chocolate dipped, customized fortunes and selection of custom colors (Warriors, Lunar New Year, etc) for ANY occasion .... In the last 12 years, I've made bulk orders for baby showers, weddings, fundraisers and getting customized fortunes that are always a hit....Alicia is very responsive and will accommodate your orders and deliver when promised....True old-school customer service that has run in her family for generations! Thanks Alicia for sharing history, making a great product and I look forward to visiting with my young nieces and nephew for a brief tour. For now, I will just order some goodies to share with friends and family! Note: Online ordering is easy with curbside pickup by appointment only or shipping. read more

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When I got off the bart station on 12th street on my way to Lake Meritt, I passed by this establishment and saw a sign regarding a factory tour. I immediately went inside to inquire but was told that I had to come back another day as it was almost closing time. The nice staff though let me browse through the front store to see their finished products. I saw all these colorful fortune cookies, some are plain while some were elaborately decorated. Some were even bedazzled so the more my curiosity got peaked. A couple of weeks after, I went back and was greeted by Alicia, who I learned was a third generation family member. She personally gave me a tour of the factory which is located at the back of the store. She walked me through the assembly line where I saw some workers busy making fortune cookies from scratch. Alicia handed me several samples as she was explaining to me the entire process. The tour costs only $2 which lasts about 15 minutes. I learned a lot of things from Alicia in the short moment that we're together. I bought a bag of assorted colorful cookies for take home but I intend to place special orders online for gift giving. If you're interested, please visit their website for details on placing online orders. read more

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Amazing! This is a great deal if you want to get anything personalized. We did this instead of cards for Valentine's Day. The ordering process was straightforward, as was picking up the cookies themselves. The cookies are crispy and light, not too sweet. The fancy ones are pretty good as well, and also reasonably priced. I used to take students on field trips here and they loved it! I hope you get a chance to eat these cookies and go on a tour! read more

I finally got to visit this place and check it out! I wanted to get a small gift for someone to open with their gift card and I thought, why not get a few chocolate covered fortune cookies! So I stopped by and finally decided on a variety of flavors and I decided to get different individual fortune cookies and the woman serving me gave me an extra after I bought 5! They also give tours of their facility! I got the chocolate dipped ones! read more

Giving this place 5 stars because of the poor workers there- working for god knows how many hours at a time and getting gawked at by the tourists. Wish they had better ventilation there and gave the workers some sort of privacy with a glass window or something so the tourists weren't so up in their face. It felt like being in a zoo. Again, justifying the 5 stars here because the quality of the cookies was incredible and you could see how fresh they were. They offered customized cookies as well which was very cool to see. The entire space for tourists to stand was a bit small so that was underwhelming. I believe there was a price for taking photos so be aware! And honestly, tip these poor men and women (mainly women) if you can- their work looks so boring and repetitive and the cookies don't make them very much! read more

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I received some of their fortune cookies as a gift, and I was happily introduced to the world of different flavors of fortune cookies. I've had chocolate covered ones, but the tropical fruit flavors and holiday gingerbread version were definitely interesting spins on the traditional fortune cookie. All the cookies were decorated nicely and individually packaged, and it made for a fun gift. They can also do custom cookies and custom messages for parties and weddings! read more

Utilized their services for my daughter's wedding reception and tea ceremony. They pulled through on 2 weeks notice for a special message inserted with rainbow colored fortune cookies for 200 cookies. I would recommend them. Very nice owners! read more

Loved the cookies. Loved the service. Loved the customization. My company wanted to order something for International Women's Day by a local women owned company... and I'm so freaking glad we went with Fortune Cookie Factory! read more

Fortune Cookie Factory - Customized cookies for our event - Desserts Near Me - Oakland, California

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Fresh fortune cookies. It matters that they make it fresh. So much better than those yellows packaged ones that you get at Panda Express. Please continue to support this lovely business. When I drove by they looked closed but a quick call and they let me in to choose my treasures. read more

I called in a late order and the owner and her team were so gracious. Everything was handled over the phone and I picked up my beautifully wrapped package of designer sparkling fortune cookies just in time for my party with less than 24 hours notice. It's one of those special things local to Oakland that really makes an impact. Great gift and I will certainly be using their services in the future read more

Fortune Cookie Factory - Desserts Near Me - Oakland, California

I booked my tour online and paid in person. It's a $3.00 fee. I was running late and I called them and was told I could still come for my tour! I came solo and had to pay $6.00 and I still don't understand why. I was told the tour is for a minimum of two people. I believe they only accept cash. There is no parking, but I parked right in front of the store with no problems. The owner daughter gave me a tour and explained the process of how they make fortune cookies. She was nice, but she was sarcastic and got irritated when I asked questions. The owner and the other staff didn't speak or look up at me, I guess they were too busy working. The tour only took ten minutes, but was interesting. This company don't make fortune cookies for restaurants, but for local stores and people/companies from around the world. I'm glad I went. read more

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I thought it was kinda like the one in SF Chinatown, but it wasn't. The fortune cookies here tastes way way way better than the SF one, is way way way cheaper. A friendly lady came out and explained the custom made order and retail order and what they have to us, so I bought a few packages, surprisingly they taste really great and thin and crunchy! I will definitely come and buy more again! read more

Easy ordering process and great customer service! The online ordering process and curbside pick up was seamless. The cookies are definitely more flavorful than the ones you get at restaurants. Will be back to purchase more for special occasions. read more

Fortune Cookie Factory - Desserts Near Me - Oakland, California

We used Oakland Fortune Factory for our wedding favors and they were a huge hit! We placed the order a month out, but we emailed them to see if we could have the cookies made right before our event so they'd be at their freshest. They responded right away and were happy to coordinate. Pick up in store was easy (lots of street parking in the area) and the packaging was nice. The cookies were beautiful and tasty, we got lots of compliments on them. These are definitely a great party favor and a cut above your average cookie. read more

My fiancé and I decided to utilize this company for our seating chart for our wedding. We wanted the guest to go through a different experience when looking for their seat. My fiancé always collects fortunes and thought this was a good way to incorporate him into the wedding. They were super responsive and the cookies came out so amazing! Every message was sorted and thoughtfully packaged to ensure we didn't have any mix up's or breakage. The cookies tasted so good too! I'm so happy with this purchase and I'm sure our guests at our wedding would love them too! read more

Fortune Cookie Factory - I placed each cookie into a clear Chinese takeout favor box and designed the stickers for our wedding guests. The cookies are beautiful!! - Desserts Near Me - Oakland, California

This place is the best I ordered my daughters birthday dinner invites right before Valentines Day Personalized my order. The customer service was great they responded to me immediately and even better had my personalized cookies delivered on Valentines Day my daughter's Birthday just in time for her to hand them out at school. These were a hit the presentation of the cookies, taste and the personal message was exactly what we ordered! KUDOS FOR THE GREAT SERVICE! read more

Fortune Cookie Factory - Desserts Near Me - Oakland, California

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It says it's open Monday to Friday. I came here on a Tuesday and it says it opens at 10:30. I came here at 10:45 and there's a phone number but no one answers this store I think is closed what a waste of time. read more

Ha! What a treat this place was. Ordering online was easy and when I had a question I got a quick response. The lady running the show over there is on top of it. My order was organized into 2 different bags by their messages and they had pre-made goodies at check out. Some of the words on my messages were printed off the paper? But I had ordered enough that we got the message out. I will definitely come back because it's a really unique idea and the service was great. Thanks for making my sister's birthday extra special. xoxo read more

Oh my GOSH. We just ordered 150 of the white chocolate sprinkled fortune cookies as party favors... and thankfully we were smart enough to order a few more than we needed--so WE could try these for ourselves!!! This was the first time we purchased from this business and the TASTE was wonderful!! This tasted COMPLETELY different from fortune cookies we get from restaurants. I know, because I eat lots of Chinese food. The ordering process was easy with the business responding quickly. They even sent me an email the day of as a reminder. There was street parking directly out front of the business so we were literally in the store for less than 5 minutes to pick up. Cost was affordable!!!! Thank you for these beautiful treats!!!! They will be a hit. read more

I ordered from Hong Kong to send to my family in Cupertino. Thanks for having an online option!

I was so happy to discover this place! I wanted to shop local for Christmas as my family has never been to Oakland so we wanted to get some holiday boxes from here to send home. We knocked on the door because they looked closed but because of COVID the storefront is closed. An employee still came out and took our order and packaged together 7 boxes for us pretty quickly. My family loved the boxes and they were all pretty tasty! read more