It's a lovely suite. It wasn't ready when got here, but we were given a gift card and chocolates…read morefor our trouble. Parking is very convenient, and it's a great location

Great trip to visit family. Lucas and Kelsey at the bar were great and Jayden and Amy at Burdicks…read moreweee both fantastic. Tanner did well do resolve a potential explosive situation with a drunk customer. He was calm and very professional.

We had the opportunity to stay overnight in the Kalamazoo House a beautifully restored 1878…read moreVictorian mansion. It was originally built for the local cigar manufacturers, and many of the historic touches remained. The dining room had tall ceilings with a bar and several tables. This is where breakfast was served. There was a 24-hour refreshment station with a coffee and tea bar, sodas and filtered water. Breakfast was amazing and served by our hosts. Our room was comfortable and roomy. It was so nice to be welcomed by a plate of homemade cookies. The room had a spacious bathroom and plush robes. Parking was included . A wonderful place to stay while in Kalamazoo.

Though our stay was short, we enjoyed it. The house is beautiful from the inside and out. We…read moreenjoyed the amenities; played some board games and chess while having tea from the coffee/tea station. The room had modern amenities/accessories which helped to set the ambiance with a bit of jazz while soaking in the tub. We mentioned our vegan dietary requirement during the booking process; there were some yummy vegan cookies waiting for us which we had with the complimentary tea. The staff accommodated our dietary needs with a delicious breakfast. We will likely return to experience The Kalamazoo house during the warmer months.

I've booked here a few times in the past when visiting my family. My stays have always been mostly…read morepositive but this last visit was really negative. There was numerous issues - HVAC in room not working, beds are really uncomfortable...mattresses need to be replaced, excessive noise from the street is horrible every single night, dinner was really disappointing from portions to preparation, restaurant was closed for breakfast one morning, our floor consistently smelled like marijuana, gym was closed at 7am even though they open at 6am, garage parking not included and super expensive, etc. The staff is friendly but I don't think I would stay here again. Too many issues to overcome....

i had a GREAT time. it's walking distance to Hop Cat, which was a huge a bonus. i might go back…read moreagain. very soon.

Overall, very nice hotel. I stayed there for one night (last night) on business…read more Pros: -Easy check-in -Huge room, as I'm accustomed to with the Home2Suites brand. Separate galley kitchenette with almost-full-size fridge and freezer, plus sink, microwave, and, to my surprise, a dishwasher -Great location in downtown Kzoo -Very comfy bed -Free breakfast, although I did not partake because my conference offered breakfast. Cons: -This is a "co-located" hotel with the Hilton Garden Inn - the entrance off Rose St. is the Garden Inn entrance, if you're looking for Home2Suites, they will direct you to keep walking past the pool and exercise areas and then you will find the H2S lobby. -Parking. Technically no on-site parking. There is a garage directly across the street, and you can choose to either pay by the hour or pay H2S $20 for the night. The $20 gets you in and out privileges so I chose to do that. If you do that, you have to scan your card when you get out of the garage, I was warned that sometimes it doesn't work and sure enough it did not work yesterday, so I pressed the help button and they asked for my room number and then let me out. Same deal this morning too. Your room keycard will work for parking access until noon on day of checkout though, I was told. ----I only had a backpack for my one night stay but if you had a lot of luggage I could see this being annoying. The parking structure does have an elevator though or you could have someone drop you off with your luggage in front of the hotel and then they could park. As other reviews have mentioned, to use the 2nd floor skywalk you do need a hotel keycard, so when I checked in this week I walked down to the street level and walked over to the hotel that way. ----If you are looking to use the skywalk when you're in the hotel, you have to get to the first floor of H2S, walk to the Garden Inn lobby, then take the elevator or stairs to the second floor to access it. I tried to go to the second floor of H2S to access it and then realized my mistake, lol. Oops. -Pool is currently closed as of this review (March 2025). It's pretty small anyways though and I wasn't looking to swim this trip. Exercise room did look nice. Overall, however, this was a comfortable stay for me, and I would return. My room was $160 for the night and I believe that was with a Hilton Honors discount. The Garden Inn was pricier than that for the night (a Tuesday night) and usually the rooms are smaller which is why I chose H2S.

This hotel is conveniently located downtown Kalamazoo. It's near the Amtrak station. We walked over…read moreto Bell's brewery and Eccentric Cafe. We went for Kalamazoo College reunion, and it would have been doable to walk to campus, but we drove since we were running late. The staff were great, friendly and helpful. The rooms are nice and have kitchenette's. There's a decent indoor heated pool, and a cute outdoor patio. The free continental breakfast is decent, and they did a great job refilling items and keeping things fresh. The hotel entrance is confusing and hard to find. I drove around the block trying to figure it out, and then walked to a couple doors that were wrong before walking right past the entrance and noticed it because the doors automatically opened. I was happy with our stay. I was just surprised it was $300 per night with taxes and fees. At that price it just wasn't a particularly good value. (Not including parking which is $20 per night, but since we were there over the weekend there was enough street parking which was free outside of business hours).

SLEEP INN & SUITES for a while now... and it's lovely!…read more This is my easy-peasy go-to in the area. It's clean and cute and quiet! And incredibly reasonably priced! Doing local contractor work, I am not in the hotel much at all, and I have to pay my own travel expenses: so, can't think of anything that could meet my needs better. Again: cute, clean and comfortable! the shower water is hot and the water pressure is strong. The beds are supportive, quiet and comfortable. Lots of fluffy pillows. Soft linens. For a bonus, breakfast fits the bill: an array of choices, including hot eggs, and maple sausage. Always yogurt, peanut butter, and bakery items. Hot coffee, all easy to grab. AND The staff is friendly - not bored, aloof or rude - and accommodating. One night I had obnoxious neighbors that kept me up (and didn't respond to my knocks on the wall to shut up!) - so during my next visit, the receptionists remembered and gave me an upgrade in the quietest area. Heaven! Seriously, I sound like a paid promotion but it's not! I think I've stayed here 6 or 7 times in the last six months and I feel thankful to have found it because it makes a business trip more relaxing to know where you're going to stay and know it's going to be a pleasant experience. Thanks to the Sleep Inn staff!

The front desk people where very friendly and accommodating. They got us in quickly and offered…read moresuggestions and help. The room was small but clean and comfortable and the shower had good water pressure. The reason for three stars is directly across the hall they decide it was a good time to change out a door and a door knob. It started early and went on for an hour and a half. There was no sleeping in or even watching tv. I feel they could have 1. Put us on a different floor if they knew this was happening or 2. Waited till 11 am check out to make this kind of noise. It took some of the fun out of a night away.

Beware! We attempted to stay here for our anniversary weekend last month. We received an email from…read moreKara a few weeks before our stay letting us know that there would be constructions, which was fine. A week before our stay, we received another email letting us know that she had ants. Yuck. After that email, we called to request a cancellation in which Kara hung up on us. Hm. We contacted the third-party that we booked our reservation to help us cancel, but were informed that only Kara could cancel and she was refusing to do so. After contacting her again and trying to cancel, she hung up on us again and told us were were silly to be worrying about ants. We couldn't believe that we still had to stay here, but didn't want to forfeit our $450 for the weekend and felt obliged to stay there. When we showed up to check in, the door was locked. Strange, but OK since it's a small place. After knocking for a few minutes, we called Kara several times to no answer. We then texted her, and nothing. After waiting for almost an hour in the rain, we decided to call our credit card company to dispute the charge, then booked at another hotel in the same area. Thankfully, our credit card company refunded the charge but warning to other travelers- find somewhere else!

Comfortable homey cottage. Stayed in the Redwood for a quick business trip. The room was easy to…read moreaccess and beautifully furnished. Felt very at home here, the only negative is the people upstairs were very loud and it sounded like they were moving furniture all night. Hard to relax with so much noise. Everything else was perfect. I would stay here again.

No issues. Great location and the staff who checked us in was so nice and professional. I do wish…read morethey had free breakfast or that it went a bit later, but that's okay. We didn't have time to use the pool but I appreciated that they had one! The person staying above us was really loud but that's not the hotels fault.

As a first time traveler to Michigan, this was the perfect place to stay. It is super close to the…read moreairport and close to many restaurants, shops, and conveniences if you have a car or can walk/Uber. Uber Eats service availability was hit or miss in this area for summer 2025 at night but during the day I had no issues getting food delivered and brought right to my door. Uber rideshare coming from the airport at night to this location took a while but was available. I would probably bring a car or recommend renting one if you are getting in after dark like I was just to avoid waits. All the staff I interacted with were very pleasant and helpful to myself and other guests during my 2 night stay. Ashley (or Ashlyn, forgive me as I am a little hard of hearing sometimes) was so helpful in making local recommendations when I had questions about specific needs as well. Everyone was very attentive when guests including myself needed anything. The room I stayed in, 130, was very comfortable and it was perfect because it was towards the back right near the back exit. Convenient so you don't have to walk thru the lobby again just to get outside. I didn't bring a car, but it looked like free/self serve parking and there was tons of available parking around. Everything about the room was great for the most part. However, the shower hose in the accessible bathroom for some reason was not linked with the main connection, so I was not able to use the attachment. I love and prefer to use handheld shower hose attachments when available, so I was sad it was not working. I'm sure I could've called over to the front desk to see about using it but having gotten in after 1am and only being there for 2 nights, it was not a big deal at all. The tub still worked great, so I was able to soak in that which was a luxury for me. The floors were very clean in my room which I cannot say about some other establishments I've been in. They didn't turn my feet black lol. Much appreciated there. The blackout curtain was nice to be able to have but lots of natural light available too with the thinner drape. There was no microwave in the room sadly, but I did hear one in the lobby later, I'm guessing near the snacks market to the left of the front desk. I was able to make ramen in my room with the coffee maker and coffee as well so that was fine. Hot food options for purchase at the little Bistro in the lobby are limited on weekends unfortunately so I was not able to grab a hot breakfast on Sunday. They had grab and go items like yogurt and granola for purchase as well as fruit and some pastries. I didn't see what snacks were available in the little market stand by the front desk. Lots of complimentary coffee and tea and water in the lobby which was nice. The fitness room and laundry room were open and people were utilizing both during my stay. I thoroughly enjoyed the heated indoor pool which I had to myself at 6am and hot tub. The customer using the hot tub after me inquired about the jets being turned on. I don't know if they were able to be turned on or not (thinking they weren't), but at least the temperature in the hot tub was just right. The AC in my room was cold and crisp, perfect for the hot summer days we've had. The mini fridge and extra wardrobe space was convenient to have. There was a good size desk set in the room and a very comfy looking chair and foot rest inside which I didn't get to utilize but was handy for my luggage setup. My two night stay was overall quiet, the first night almost eerily quiet lol. Then the second night/day was pretty loud at select points. I think some kids were running around the halls and then the housekeeping cart for some reason was extremely loud and seemed to shake the floor at different times. Other than those things there were no disturbances. Much better than any motel or extended stay noises, I know that lol. Overall, I wouldn't stay anywhere else in Kalamazoo for a quick trip. Check in and out was extremely easy and it was a comfortable stay. I would recommend it to be close to the airport and everything Kalamazoo and Portage has to offer. I'll be back!

We found a bed bug... see photo below. The carpet felt wet, felt dirty, walls were very…read morethin...would definitely not recommend.

BEDBUGS!! I didn't notice until the next day after checking…read moreout that I had bedbug bites. I had to throw away a week's worth of clothes and a suitcase in fear of them infesting my home. Management said they didn't find bed bugs and could do nothing but give me hotel points! My opinion is to STAY AWAY!

Outdated. Falling apart. Really not the best experience for the money I paid. Stay somewhere…read moreelse.

Simply the worst hotel I have ever stayed in. The story…read morebegins with my entering the room for the first time and seeing poop in the toilet. I left for another hotel as soon as I could. Let's just leave it at that.

We stayed here for 4 nights on a recent trip to Michigan. Having spent my childhood in this town, I…read morereally wanted to stay in one of the beautiful historical homes I remembered driving by as a child. Dana and Chris were wonderful hosts. Chris assisted us with our luggage. Dana fixed wonderful breakfasts and accommodated my food sensitivities. We enjoyed it so much that we booked an additional night at the end of our trip before flying out of Grand Rapids the following day. The home has very nice common areas and both rooms we stayed in were clean and had amenities like refrigerators, microwaves and keurig machines. There is good off-street parking in back of the home. They were both helpful in answering our travel questions as well. We would love to stay here again on our next visit!

My husband and I enjoyed our stay at Chris and Dana's lovely 1883 Queen Anne home. The room and bed…read morewere comfortable: we stayed in the Morning Room. The temperature of the room was easy to adjust. There was a Krups machine, microwave and mini fridge in the room. Breakfast was served in the elegant dining room. The food was fresh and delicious. We had four breakfasts at the Inn and all were different. Dana and Chris were attentive hosts. The house sits on a large piece of property and the garden and grounds are lovely. It was quiet at night. I recommend a stay if you are in Kalamazoo for a night or two.