The staff is amazing and hotel is kept very clean. Springhill is a great environment . If i could,…read morewould give a 100/10!

We stayed here for USAHockey Nationals and absolutely could not be happier with their support of…read moreall of us. They provided a great place to rest, hold team meetings and get everyone together. Breakfast was great and stocked well. They have a bat in the lobby and not once did they complain about the hockey boys. They even upgraded the elevator flooring throughout our week long stay. Wonderful staff, great cleaning and unbelievably great facility.

Beware! We attempted to stay here for our anniversary weekend last month. We received an email from…read moreKara a few weeks before our stay letting us know that there would be constructions, which was fine. A week before our stay, we received another email letting us know that she had ants. Yuck. After that email, we called to request a cancellation in which Kara hung up on us. Hm. We contacted the third-party that we booked our reservation to help us cancel, but were informed that only Kara could cancel and she was refusing to do so. After contacting her again and trying to cancel, she hung up on us again and told us were were silly to be worrying about ants. We couldn't believe that we still had to stay here, but didn't want to forfeit our $450 for the weekend and felt obliged to stay there. When we showed up to check in, the door was locked. Strange, but OK since it's a small place. After knocking for a few minutes, we called Kara several times to no answer. We then texted her, and nothing. After waiting for almost an hour in the rain, we decided to call our credit card company to dispute the charge, then booked at another hotel in the same area. Thankfully, our credit card company refunded the charge but warning to other travelers- find somewhere else!

Comfortable homey cottage. Stayed in the Redwood for a quick business trip. The room was easy to…read moreaccess and beautifully furnished. Felt very at home here, the only negative is the people upstairs were very loud and it sounded like they were moving furniture all night. Hard to relax with so much noise. Everything else was perfect. I would stay here again.

I've booked here a few times in the past when visiting my family. My stays have always been mostly…read morepositive but this last visit was really negative. There was numerous issues - HVAC in room not working, beds are really uncomfortable...mattresses need to be replaced, excessive noise from the street is horrible every single night, dinner was really disappointing from portions to preparation, restaurant was closed for breakfast one morning, our floor consistently smelled like marijuana, gym was closed at 7am even though they open at 6am, garage parking not included and super expensive, etc. The staff is friendly but I don't think I would stay here again. Too many issues to overcome....

I try to do a lot of research before booking any hotel. Safety and convenience are my number one…read moreconcerns when I'm deciding on a hotel. I will pay a lot of money to ensure both of those things, but cost is of course also a factor. We have stayed at the Radisson previously. The Radisson is located only about two blocks away. It was also about $200 / night more for a standard room. So keep this in mind. Convenience: there is a parking garage located directly across the street. There is a tunnel on the second floor that connects the garage to the hotel. I'm not sure how much exactly the cost is, but it was only $25 for two nights. I was pleasantly surprised by that. I like to make sure that locations are within walking distance. There were plenty of things to do right in the area that were less than a 15 min walk. Bell's Brewery was about 7 min away, and we were able to hit a ton of fun places just walking around. Everything from dive bars to breweries, to fancy cocktail bars. The hotel offers contactless check in if you have the app installed. This was super nice, as you don't have to worry about losing your key. You can also share your key with a guest if they have the app. Your app can also control the television. There was also a bar in the lobby and some items you could purchase for your room. Check out the great speakeasy located right across the street! Safety: like all big cities, safety is a concern. There is a lot of construction going on downtown and a lot of homeless people sleeping on the streets in certain areas. So Be aware of your surroundings. But it really didn't feel at all unsafe in any way. No problems at all walking around downtown. You have to use a room key or your app to get to the guest floors so that also gives a little extra security to your stay. Comfort: the lobby is beautiful with a fireplace and several seating areas. There's a nice bar and an area that serves breakfast in the morning. The rooms are enormous! You could throw a party in there. Haha. They have great black out curtains so you can get the room pretty dark for your nap after day drinking. There is a thermostat right on the wall to control the temps. The bathroom was large and well lit. The shower was large and had good water pressure. Shampoo, conditioner, body wash, lotion and hairdryer are available. There was a microwave and a refrigerator. There were plenty of plugs and USB ports on the beside table. The bed though! Oh this was the softest most comfortable bed ever to sleep in. The sheets were super soft and cool to sleep in. Most places don't offer daily housekeeping so it was a nice surprise to come back for a mid day nap and have the bed made up again. I think I have covered all the important points. The staff seemed helpful, but I had very little interaction with them. I would absolutely recommend staying here.

If I ever come out this way again, I will stay here. Wonderfully clean, pleasant setting and great…read morelocation between Douglas and Saugatuck. This is a family owed traditional motel and you can tell that this family cares.

Nice place to stay in Saugatuck. Not far from the downtown area... walkable to downtown but take…read morethe 5 minute drive. Facility was clean . Breakfast was good for continental style breakfast. Bagel, croissants, cereal, juices, fruit. Enough stuff to get you going. Quiet area in back with fire pit . Staff is very friendly. Suggest to ask for room in the back as they are more quiet and away from the main road out front.

We have stayed at the Yelton Manor in the past and had a wonderful experience. That was not the…read morecase in late July-early August of this year 2026. Normally we would be greeted by the innkeeper,but this year, we were greeted by an employee who showed us the room and said the book on the bed would tell us everything we needed to know. We saw the innkeeper only in the kitchen in the AM when we were to go in to tell her our breakfast choice. After that the only way to communicate was to use the phone on the kitchen island. The room was dusty and the furniture well-worn with buttons on the stuffed chairs hanging on by a thread. The bed was uncomfortable. The breakfasts were basic and the same each day. There was a Kerig coffee machine without any K-Cups. There were crumbs on a covered cake stand for 2 days, without refreshing. The only way for the room to be cleaned was to request it either in person or by phone. The reason given for this policy was that it was for our privacy. Privacy and cleaning policies are not mutually exclusive. The screened- in porch was a beautiful spot to relax or have breakfast in the past. It was less welcoming this time. The only plants were dead hanging Boston Ferns, no placemats anywhere and no other decor. You can find pictures of the previously decorated porch online. The once award winning garden was neglected and overgrown. We have stayed at lots of inns and B & Bs in the MIdwestern region. and have never been more disappointed. I hope positive conditions return to The Yelton Manor. It was a pleasure to visit there in the past.

We stayed here for 3 nights. Our room was one the ground floor, and it was fine but very dark…read more Would be nice to have a bit more lighting in the room. Breakfast way just okay, nothing really special. We have been to other B&Bs where breakfast was a real pleasure. The innkeeper was rather stand off-ish and I heard her speak rather rudely to some other guests. She did not go out of her way to get to know guests or make us feel particularly welcome. We did meet some nice people during our stay. Overall, we appreciated the location and its proximity to the lake and beach, but we would not choose to stay here again.

Overall, very nice hotel. I stayed there for one night (last night) on business…read more Pros: -Easy check-in -Huge room, as I'm accustomed to with the Home2Suites brand. Separate galley kitchenette with almost-full-size fridge and freezer, plus sink, microwave, and, to my surprise, a dishwasher -Great location in downtown Kzoo -Very comfy bed -Free breakfast, although I did not partake because my conference offered breakfast. Cons: -This is a "co-located" hotel with the Hilton Garden Inn - the entrance off Rose St. is the Garden Inn entrance, if you're looking for Home2Suites, they will direct you to keep walking past the pool and exercise areas and then you will find the H2S lobby. -Parking. Technically no on-site parking. There is a garage directly across the street, and you can choose to either pay by the hour or pay H2S $20 for the night. The $20 gets you in and out privileges so I chose to do that. If you do that, you have to scan your card when you get out of the garage, I was warned that sometimes it doesn't work and sure enough it did not work yesterday, so I pressed the help button and they asked for my room number and then let me out. Same deal this morning too. Your room keycard will work for parking access until noon on day of checkout though, I was told. ----I only had a backpack for my one night stay but if you had a lot of luggage I could see this being annoying. The parking structure does have an elevator though or you could have someone drop you off with your luggage in front of the hotel and then they could park. As other reviews have mentioned, to use the 2nd floor skywalk you do need a hotel keycard, so when I checked in this week I walked down to the street level and walked over to the hotel that way. ----If you are looking to use the skywalk when you're in the hotel, you have to get to the first floor of H2S, walk to the Garden Inn lobby, then take the elevator or stairs to the second floor to access it. I tried to go to the second floor of H2S to access it and then realized my mistake, lol. Oops. -Pool is currently closed as of this review (March 2025). It's pretty small anyways though and I wasn't looking to swim this trip. Exercise room did look nice. Overall, however, this was a comfortable stay for me, and I would return. My room was $160 for the night and I believe that was with a Hilton Honors discount. The Garden Inn was pricier than that for the night (a Tuesday night) and usually the rooms are smaller which is why I chose H2S.

This hotel is conveniently located downtown Kalamazoo. It's near the Amtrak station. We walked over…read moreto Bell's brewery and Eccentric Cafe. We went for Kalamazoo College reunion, and it would have been doable to walk to campus, but we drove since we were running late. The staff were great, friendly and helpful. The rooms are nice and have kitchenette's. There's a decent indoor heated pool, and a cute outdoor patio. The free continental breakfast is decent, and they did a great job refilling items and keeping things fresh. The hotel entrance is confusing and hard to find. I drove around the block trying to figure it out, and then walked to a couple doors that were wrong before walking right past the entrance and noticed it because the doors automatically opened. I was happy with our stay. I was just surprised it was $300 per night with taxes and fees. At that price it just wasn't a particularly good value. (Not including parking which is $20 per night, but since we were there over the weekend there was enough street parking which was free outside of business hours).

The older man working here is extremely rude. We were quietly hanging at the pool, when the old man…read morecame up yelling at us saying we were not allowed to be in the pool area even though we had several rooms rented and were clearly paying to stay here. He yelled at us told us we need to leave and never come back. We were clearly confused just quietly lounging by the pool when he came up and publicly screamed at us. It was awful service and he said he would refuse our service in the future. Absolutely ridiculous. Rachel clearly said we could be there, and he made our grandma Sue who rented the rooms so upset she left the pool. Extremely ridiculous and horrible customer service. Will never come back and will be sure to let all my friends and family know to never book here. There is no rule saying we cannot be at the pool. Especially if we are PAYING FOR ROOMS!!!! Horrible man. They also tried to say it's publicly listed no guests allowed at the pool which it's clearly not. I have included every sign posted at the pool. Incredibly unprofessional and rude. We actually have multiple rooms booked despite the owner trying to lie in their responses on here :) The backtracking is insane and unprofessional. Just own up to the fact that you guys were extremely rude and if you don't want guests in the pool area, it should be publicly noted. WHICH ITS NOT!!!! Pics included of every sign at pool!! :)

Room was super clean. Shower was large and had great water pressure. Pool was clean and heated. Hot…read moretub was super hot. Bed was comfy and air conditioner worked well. Danish, bagels, juice and coffee available at breakfast. Multiple fire pits outside. EV chargers available also. Rooms are a bit small but it is a motel.

Unbelievable! Absolutely love this place! So relaxing and convenient to downtown Saugatuck! I…read moreaccidentally left my watch and they mailed it to me! This was my third stay with my Old Pike Cottages, with two children, and we will be back!

If you are looking for a very quaint cottage, upgraded with a great location and amenities this is…read moreyour place. My wife and I live in the Chicago burbs and she selected this location weekend as a surprise. This stay completely exceeded our expectations. This is a very popular location for families, special family event etc. Heated floors, ultra modern shower, awesome heat lamp, super comfortable bed. Very clean. Anyway we shall return. There are many wonderful shops and restaurants you can walk to. The beach and state park also made our weekend