I was walking by & during their recess one of the workers with black hair in a bun slightly tall…read moreyelling loudly & aggressively at a little girl who looked no bigger than 2 years old & clearly was barely learning to walk telling her she wasn't allowed in that part & to go over there, she instantly started to cry. I spoke up & told the worker she shouldn't yell at her because she's so little. To which she walked away & since there is fencing and I was on my way to work there was little else I could do. I believe there's ways to approach children regardless of wrong doing, you could kneel down & speak to them at their level if someone spoke in this way to my child I would be angry, it was seriously upsetting to witness. Do better regardless if you're being watched or not

This review is long overdue!…read more My son went to Tulip from age 2.5 to 3.5, and although as a pandemic baby and a naturally sensitive kid he had a very rough transition, this was in no way the fault of his teachers, who were very warm and patient. He started off in the junior class before transitioning to pre-K, and I liked the teachers for both! The front desk (Ms. Celina, so sweet!) and all his teachers were consistently kind and had such great activities for the kids; they celebrated different cultures and had themes for each week, and also periodically assessed his skills to see if he knew his numbers, letters, shapes etc. He went already potty trained (though accidents happened), but the Junior class teachers were always patient and kind and I would 100% trust them to potty train a kid themselves. As for the Pre-K class, one of the teachers filmed my son singing "You Are My Sunshine" and sent it to us and it remains one of my greatest parenting treasures. Thank you so much for that, guys! And DID I MENTION....they FEED YOUR KID!! Having since moved to a school where I have to pack lunch and three snacks a day, let me just say, I MISS THOSE DAYS when we could roll out of bed and go straight downstairs without even worrying about breakfast!! The food was healthy too. Could have wished for a two week rotation just for more variety, but gosh, what a blessing not to have to constantly prepare and pack and wash etc. I wish the school had more space for kids to run around, and it would be great if there were academics other than worksheets, but on the whole I think Tulip does a great job managing a lot of kids in a relatively small space and preparing them for kindergarten. Staff, thank you for all your kindness to Nico! We enjoyed all the holiday shows and all the updates you gave us at pickup time!

Safe, happy and communicative staff…read more My daughter was at BKMV for 7 months starting year 1. I have nothing but positive things to say about the staff at BKMV. 1. I haven't experienced the kind of empathy that BKMV teachers and admin staff extend to parents before. They are very understanding of a working parent's life, concerns and trepidations. Always have something positive to say at pick/drop-off, overshare the day's activities, lots of photos and have always had someone pick up the phone at the office if I had urgent questions. 2. The campus is well fenced with good security through access codes, kids are never alone. I felt very secure in the knowledge that my baby is safe and watched after, in a clean and maintained environment 3. Teachers are happy. And it makes a difference in how they work with children. All in all if I didn't have to move cities, I'd continue with them till my baby was ready for school.

My daughter went to BK for two years, starting at 9 months old. In our search, we were specifically…read morelooking for a center-based daycare, small class sizes, and a warm environment. Class size is small in the infant room but I did not pay enough attention to the older classes. My daughter's last class (started at 23 months but not sure of the age cutoff) had 24 students with 3 teachers at one point and I believe it's down to 18 students with 3 teachers now. My daughter was getting sick very often and I wish I'd been more mindful about class sizes in the older classes in choosing her daycare. However, I think this is the price you pay when going for a center vs. in-home daycare. When touring BK, I noticed the admin seemed to know some of their students by name. My daughter had serious stranger danger so, a caring environment was a must. I was blown away specifically by Ms. Maria. She works mornings in the baby room and is the first teacher on site. If dropping off your child before 8:00, children go to Ms. Maria's room. My daughter's transition to daycare went well because of Ms. Maria. And by "well," I mean she stopped crying at drop-offs after a few weeks. Considering her strong stranger danger at the time, this was HUGE. I cried in my car the first time my daughter reached for Ms. Maria. But, I knew my daughter was comfortable so I was also very, very grateful. Two things I wish I asked about during the tour: 1. Allergy procedures 2. Teacher turnover 1. My daughter had a mild reaction to dairy. This was a new allergy at the time and was not yet confirmed by a doctor until after her start. We did inform the center of her allergies regardless. The center confirmed that this was added to their allergy list. However, my daughter was given dairy two days in a row. The second time being more bothersome, warranting a call home. The admin response was to send our daughter to school with food from home on the days when dairy was being served. However, their menu does not list allergens within the foods so we were guessing which foods did and did not have dairy. We were wrong a few times so we asked about including allergens in the menu. This was the managers reply: " We understand that when it comes to food allergies, we must take all precautions to avoid allergic reactions to products. When ordering in bulk and when the products are unavailable, we sometimes have to source some products from local stores. This can make it challenging to list allergens on the menu ahead of time." We were also told per the manager, Raji, that they would "check if adding any information to the menu is possible." No information was added. 2. The teacher turnover rate seems pretty high. At least 10 of my daughter's past teachers no longer seem to work there. And changes happen without informing the families, nor are there introductions, so there's always new faces in the rooms. Not sure if this is the norm in other centers or if teachers are unhappy at BK. Pros: - a handful of caring teachers - extracurriculars: yoga, soccer, and music (all of which my daughter LOVED) - academics in the oldest class (my daughter wasn't in this class but I've met a couple students from this class. They were certainly kinder-ready) - app with photos/videos/summaries of what students are learning and doing -- though very inconsistent. I'm not sure how often summaries are sent but at least once a month (photos are shared daily)

My child has been here for 1.5 year. There's a strong sense of community - this is my favorite…read morepart. Qualified and caring staff members. The communication was not great until you actually get a spot - probably the wait-list / interested inquiries are too much for their capacity. But once you get in, it's really great. They are very well integrated with the school too.

The Cumberland after-school and summer programs are top-notch. I completely trust Cindy Lipp and…read moreher staff with my kids All the kids know and respect the rules and take them seriously. The kids have good manners and the older kids are always seen helping the younger ones. They create a super positive environment. There is a good mix of quiet time, indoor time, and outdoor time where the kids can read, craft, do homework, play board games, or get out their energy during an outside activity. Their summer program is just as great as their after-school program. They go on at least three field trips a week to locations such as local parks, Great America, Santa Cruz Beach Boardwalk, Sea Cliff Beach, Tech Museum, SF Giants game, and Six Flags to name a few. The highlight of the summer is a two or three night campout at Saratoga Springs. I look forward to the summer program as much as my kids do. Since my kids have been attending, I have taken one day off work each week of summer to tag along on one of their exciting field trips. In doing this, I have seen first-hand how the staff interacts with the kids and the quality of care that is given to them. Safety is always a top priority. Counts are taken throughout the day to make sure teacher/child ratios are always correct. Cumberland CDC gives me the peace of mind that my kids are in a fun, loving, caring, and safe environment after school and during the summer.

Our daughter has been attending this daycare and let me tell you, this is the best daycare we've…read morefound, and I have definitely searched around! Everyone knows that a great care center is all about the people. The teachers here are so caring, understanding, and kind! They pay attention each child's needs and really strive to meet their needs with kindness and care. My daughter's teacher, Ms. Leyla, told me she observes how I respond to my daughter and uses the same phrases to calm her when she's upset. The attention to detail is just amazing! I've heard her speak Korean to some of the kids to make them more comfortable. It's just such a gem to see. Special shoutout to Ms. Jin, Ms. Leyla, Ms. Mia, and Ms. Laraine! The facilities are also brand new, clean and beautiful!

My daughter started at this daycare when she was 14 months old, and as a first-time mom, I was…read morepretty anxious about the transition. But from day one, the clean, new facilities and incredibly kind teachers gave me so much peace of mind. Two months in, she absolutely loves it! She talks about her teachers and friends at home and even wants to go on weekends! The care feels warm and personal, like a second family. We're so glad we found this place. It's truly been a wonderful experience.