Extremely professional, clean and organized place. They…read morewere friendly and went above and beyond to give us all the needed information as we were dealing with multiple insurance companies. Rick's staff was more helpful than our own insurance company and whenever we hit a snag, Rick's stepped up to help resolve it quickly so that we got what we needed and insurance was satisfied. They were even helpful when we ran into a problem with the car rental that we were utilizing from our insurance. Excellent customer service, good quality, and the cleanest car repair place I've seen-especially their parking lot and building which fits in Ivey to the mostly residential area.

I got rear ended about a month ago. Not the best experience - but dealing with Ricks made it…read morebetter. Jessica helped me when I called to get a drop off arranged. She was friendly and courteous, and helped me navigate scheduling everything and made me much less anxious about it all - and I am an anxious person. The thought of getting a car in for repair, waiting for it, possibly having to buy a new car, it was all a lot. When you get great customer service and deal with an excellent employee it makes it seem a bit easier. TBH my car ended up being totaled - so I didn't need their services for repair. But - when I dropped my car off I got these emails with updates and an estimate of the cost almost immediately. I think that was most impressive for me - I'm not big on talking on the phone, so to get that information electronically was super convenient for me. I definitely would recommend.

Richard arrived for my AAA car tow from my home to my car dealership. He was great. He was…read morefriendly, knew what he was doing, was informative, and handled all that was needed at the car dealership where I had made the appointment, without me having to go to the dealership.

In 11/2024 I had this business repair my Starter Module in my 2004 Buick Regal LS, it came with a…read moreone year warranty, almost exactly one year later this part broke, called the business and they came out and got my car, when i returned for the car i was surprised to find they put in a "Crank Sensor" in my car, again i was given a warranty on this part too. I picked up the car, drove 5 miles up the street and went into a store for a hot coffee, when i returned to the car, it wouldn't start, when i called the shop yet again, i was greeted with a very frustrated manager on the phone "that part was brand new, i dont know why it broke", still under warranty i asked them to repair it, this time upon recieving my car, i drove it straight home due to being very ill, i got in the car 4 days later to go to my doctor's appointment and the car refused to start once again. at this point i asked to speak with the owner or get a full refund for the faulty/poor work they did on my car and im still waiting for a response. i've called every single day and i'm told the owner Christopher Remillard was notified of the problem and would be calling me back soon. It has been a full week and on going i have heard nothing, meanwhile the manager "Mike" wants to hook my car up for more testes and parts, thus milk me for yet more money to repair my car, and has refused to offer to repair the broken part.or give me a refund on the faulty/poor repair job, DONT TRUST THIS SHOP, and i will report them to the BBB if this problem/refund is not taken care of properly, DONT BE A VICTIM!!

They came to me via AAA. Though William came pretty quickly and got my spare tire on I had asked…read morehim something about my flat tire and wanted to confirm what he said. He snapped at me to pay attention and when I pleasantly responded I just wanted to make sure he said "I have better things to do than repeat myself" Totally inappropriate and disrespectful!!

Needed my car towed because didnt had breaks, they told me it would be a 2h wait after waiting and…read morewaiting called to check what was happening was told "we are backed up, either u wait more or call another company!" so I decided to wait give it some more time, they never showed up after 7h of waiting! The level of unprofessional and attitude its just unbelievable!

My car was damaged in an accident and the company swiftly collected my vehicle, took it to the…read morerepair shop and set me up with a similar vehicle for rental. Although it took a while to get the parts necessary to repair the car, it was at no fault of DEAN AUTO BODY. I cannot say enough about the interior and exterior care of my car, the scratches and dents throughout the vehicle disappeared with great skill from Theo and his repair & paint team. I now have my beautiful car back in exquisite shape, both inside and out.

I have to be honest and say i have NEVER dealt with a more helpful, accommodating and professional…read moreauto shop - from my initial rear ender to some follow up issues that happened that may have been caused by it they were on it and so generous with advice and follow through - Please if you want a totally positive experience use Deans Auto Repair in Providence - you'll have no worries !

Value good, replaced both sway bar links $300 Job completed…read morein short time and was even brought to look under car to see the problem and shown worn sway bars.

I went in for some exhaust work, called and was able to stop by the shop the next morning on…read moreSunday. Got an aftermarket resonator installed and a realignment/extension for my axle-back exhaust. Price was very affordable and reasonable, and the shop is run by a fellow Cambodian who knows what he is doing and is honest and knowledgeable with his work. Job was done in an hour and a half, will for sure come back for any of my exhaust work needs!!

My car came back beautiful. Inside and out. It looks like a brand new car. Great job and would 100%…read moreuse them in the future. It probably isn't fair, because I have no idea how long a big dent and scratches can take to repair. They had my car ten days. But like I said I don't know much about body work and time frames. Hopefully it never happens to my car again, but I would absolutely bring it back and just suck up the wait time. Something's are worth waiting for.

Excellent service!! Highly recommend this company. I called…read morebecause my car was damaged, I had a rental waiting for me and I was on my way back to work with time to spare. Thank you

Great service, great prices. Very knowledgeable about all makes and models. Call for an…read moreappointment.

I had a wicked coolant leak, called on a Wednesday and they got me in on Thursday morning. In and…read moreout in an hour and a half. Kyle is awesome, my car is happy, and I left with a smile.

I used to go to a different body shop (I'll not name them) but Cote's is far better quality…read more I will lways trust them to do the work right.

Cote's Auto Body has always done a fantastic job with my car. I got my brand new Rav4 into an…read moreaccident, and they were able to repair it to a perfect brand new finish.