I called on a Friday afternoon and Valentin was able to come out that same day. He fixed the igniter in my oven, had the part with him, and it is working perfectly. I have used Foster's in the past for issues with my washing machine and dryer, and they are always prompt and professional, and they can always fix the problem. I would definitely recommend Foster's! read more

The absolute worst company to have come out to diagnose or do any repairs. We had a very poor experience with a technician who literally had no idea how to look at our appliance and we still were charged. It was very disappointing to spend this time and be blamed for it not working properly. Very strange incident. I would definitely keep looking for an actual reputable appliance repair company to get done what you need to. Please don't make the mistake of contacting a company who will gaslight you and waste your time and money. read more

We requested service through our American Home Shield warranty and they sent us Foster's Appliances. Valentyn arrived promptly after contacting us for our service time and got right to work! We had our dryer drum stop spinning and he was able to fix the issue in no time. He also gave some helpful advice on cleaning the dryer vent to keep it running efficiently! Would definitely recommend if you're in need of service. read more

Speed Queen reached out to Fosters to cover a warranty repair on my front loader. The guy they sent out spoke ZERO english (no, he wasn't a Spanish speaker or I would have been fine). The order that Speed Queen sent Fosters clearly said that the tech needs to call Speed Queen on this service call. Not sure how that's going to happen, this guy could barely use Google Translate. No work was performed and the tech left in less than 10 minutes. Fosters - I took a day off to make this appointment. You wasted my time. read more

We didn't have a great experience with this organization and company. Ended up spending $500, they came out twice and couldn't fix the issue, each time recommended parts and labor, and it worked for a few days, then stopped. When we called them out to diagnose again, they charged another service fee and basically said they could try something different but don't guarantee that it will work. We ended up spending $500 with them, our oven still doesn't work, AND are getting a new oven. read more

I have used Fosters Appliances for 10 years now and they are always so professional, courteous and I love being able to support a local small business. My icemaker broke over Memorial Day weekend and they literally called me back on Monday Memorial Day to schedule for a technician to come the next day Tuesday. Their service is unparalleled. I wouldn't use any other appliance repair place. I have used them through my home warranty, but even when I plan to stop the warranty service I will continue to use them privately. They are just the best! read more

I have American Home Shield, so I did my research and tried to find vendors with good reviews and technicians there too since i had a terrible experience with a previous AC AHS vendor. I saw that Valentyn and Fosters was getting good reviews, so I requested them and Valentyn for my fridge repair. Valentyn came and indicated that the issue with my fridge was that something had become plugged up, so he unplugged it, so liquid could flow through again. He was also patient , polite, and gave us tips of how to help maintain the fridge. He recommended that we defrost the fridge but we told him that we were not able to do that in the near future and he said ok but try to do that as soon as possible since the fridge would not be operating properly until it was completely defrosted. read more

Please get rid or fire of SOFIA who answers your phone, she is so rude and disrespectful and honestly THE reason I and I'm sure many others will never use your services again! I asked for a manager and she said she's the lady in charge- she has no understanding of customer service and does not even want to answer basic questions! She claims she can't call the technician if he's late, she has no answers as to updates. She's just rude and useless read more

Our refrigerator stopped cooling and we called Fosters that afternoon to schedule a service. The technician arrived as scheduled and determined that the compressor had failed. He wrote out an estimate for the repair. Later, I received a call from Foster's and they informed me that the compressor was still under the manufacturer's warranty period. The receptionist gave me the service number for the manufacturer and told me to call them, provide the serial number, and that they will then schedule a no charge repair. For the 85.00 price of the Foster's service call, I saved over 1000.00 in repair costs. This is a company with integrity and honesty. I highly recommend them for any appliance repair. read more

This is the second time we've had something serviced by Fosters and again, they were great. We got the same repair tech and he was punctual, polite and knowledgeable. He quickly assessed the issue and submitted the paperwork to AHS for approval and he was back a week later to replace the part. Very satisfied with the service we received from start to finish - including the scheduling by the woman in their office. read more

30 year old oven stopped working. Called and they sent a technician out right away. Valentin diagnosed and was an igniter he had a part with him and got right to work fixing it. Installed and worked perfect!! Fast reliable service!! Very happy with the service. Thank you!!! Wish every repair could go so smoothly!! Thanks again. read more

They take 2 days to get around to ordering your parts and then another 5 to 11 days for the parts to come in. I checked and could have it delivered overnight. No manager wants to talk. Totally incompetent. read more

Valentyn was prompt and efficient, he quickly diagnosed the problem on our Maytag Dryer. He showed us the broken part and was able to fix it quickly. He also showed us a few things we could do to help make it last longer. He was pleasant, professional and fixed the dryer at a fair price. Definitely recommend. read more

My tech was Valentine. He was very professional,well dressed and answered all of my questions. Thank you read more

Amazing customer service, knowledgeable and fast. On time, I'm recommending their service

Via American Home shield, Fosters appliances scheduled an appointment to Repair my Oven (Amana). On October 6, a guy name VALENTINE came to my house, I explain the issue and without checking or opening the oven he immediately assume that the Oven knobs were broken. I explained that the knobs were removable for cleaning, however he insisted on his version. He was unprofessional and did not even bother to open and check what the problem was. He limited to check his phone for long time without even touching the oven. he was just taking pictures. It was clear that he didn't know what to do. I did not hear status of the situation until two weeks later after calling AHS. They told me that he reported that I damaged the oven knobs on purpose, and for that reason they rejected to repair or fix my oven. This man doesn't know anything about ovens and he laid just to excuse his lack of knowledge. read more

We've been using Foster for years. They've always been honest in their assessments on our issues - whether the appliances are at their last leg or getting the ice making module replaced is the way to go. Their service fees are fair and they get the job done. Definitely recommend. (We've used them for all types of appliances including oven, microwave, frig, and washer) read more

Their call service twice confused my phone number - refrigerator repair with another customer's washing machine. Simon quoted 2 - 3 days for a part. They didn't call until the afternoon of the 4th and scheduled 2 days later. Meanwhile the filter began leaking MUCH worse than before the first repair, requiring many mop ups. Freezer drawers were not aligned creating rub each time food accessed.... read more

Yevhen did an amazing job servicing my dryer! He was extremely thorough, efficient, and friendly. He exceeded my expectations and I will definitely call Foster's Appliances the next time I'm experiencing any issues with my appliances! read more

I had an insurance claim through American Home Shield and they assigned this business to come to my house to look at my washing machine and other appliances. They told me that I need to leave almost my whole day open from 12 PM to 5 PM. Basically, I had to take the day off, but I needed to get my washing machine fixed. They sent a guy who can't speak proper English, which was frustrating because it was difficult for me to talk to him and vice versa. Per owner response, he implies technician spoke English. All lies. The man can barely form 1 sentence. I was asking him questions about my appliances, and he struggled to tell me what was wrong and instead he would write it in the report, Nothing was on report . He looked at my washing machine for two minutes and said "oh not fixable." my washing machine was making a noise and he couldn't tell me why it was not fixable. He told me to call my insurance company. Then he pulls out my microwave out of my built-in wall and I ask him what is wrong with it after he was looking at it for 45 minutes. His answer was "i don't know. " Finally, he looked at my dishwasher and looked completely lost as to what was wrong with it . I told him that the motor is making a noise, so why are you looking under my sink? Shouldn't you look at the motor? When I asked him what is wrong with it? He had no clue what was going on. Again "I don't know". On the work order invoice, his diagnostic for all three appliances was " not working". No shit Sherlock I could've told you that.!! This was a complete waste of my time ! Nothing got fixed, and I lost a days wages. I called my home insurance company that uses this appliance company and canceled with them immediately because I lost all faith in the people they send out to homes . The business owner claims they sent a diagnostic to the insurance company. Whatever they send to the insurance company, they should've wrote on my copy under diagnostic problem. The technician only wrote "not working ". Now i'm suspicious what they actually sent to the insurance company , since they would not give me a copy or even tell me what's wrong . Honestly, it sounds like a scam so they can get paid for no service performed and I don't want any part of it from the Insurance Company nor this Fosters Appliance Company. I also called Foster appliance because I wanted to talk to the owner so he's fully aware of the technicians that go out to people's homes . I wanted to give owner benefit of the doubt, After all, this is his business and I thought he should know. I was told through dispatch operator the owner is Vladimir. And sadly , he refuses customer calls according to some front desk female with a rude under tone. He really doesn't care about customers , because they get paid through American Home Shield, so customer satisfaction is not their concern. According to the business response below, they claimed a manager called me to resolve. If they mean the salty toned secretary , she didn't resolve anything . She just told me owner doesn't have time for customers and doesn't take calls. That's not a manager and it is shitty customer service in my book. IMPORTANT TO NOTE: There is another Yelp account where they were originally located at LA Cresenta . Apparently, they moved to this location in Montrose. There you will see all the NEGATIVE REVIEWS so you will see I'm not exaggerating the subpar service level they provide . How disappointing. I'm writing this review so people are fully aware of this company!! Find another company to service your appliances. read more

Quick response and willingness to work with owner for the correct fix. Valentin was out tech and he was outstanding.

Simon is A great Company representative ... He fixed all my issues that needed to me handled ... i would definitely recommend for your appliance needs read more

Foster's worked on both our dishwasher and range and we are very happy with their service. American Home Shield first sent out a company and they barely even looked at the appliances. We requested a second opinion and am happy they assigned Foster's to us. Patrick scheduled things quickly and Simon the technician was patient and thorough. From now on, we plan to request them through AHS. read more

Very prompt. Fixed my dishwasher quickly. Very friendly and explained the issue with it. I will highly recommend this company and Valentum was very professional read more

Our home warranty company assigned Foster's to service our dishwasher and washing machine. The man they sent assessed the situation and took care of the dishwasher first, replacing parts of the top shelf pull out assembly in a quick 15 minutes. That left the rest of his time to replace drum balancing pads, clean and lubricate the suspension springs, and carefully level the entire machine. These fixes went together to return our drum to perfect balance during the spin cycle. It had been so out of allignment and wobbly during the spin cycle I was afraid we would have to replace the entire machine. Now it spins smooth and quiet, like getting a new machine! He worked on it for over 2 hours until everything ran smooth and even. He was polite but focused and professional. We could not be happier with the results and will insist our home protection company always selects Foster's Appliances for our repair needs. read more

Called them today as my washer was leaking and they arrived the same day and already fixed rhe washer! Outstanding service

Simon successfully diagnosed & repaired our Samsung frig ice maker & gently explained the frig's digital controls. Very thorough & patient.

Valentin was great fast and very efficient . did the job and left my home very clean after completing his job. the working perfectly once he repaired it thank you, Valentiyn read more