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    Ace Appliances Repair

    3.9 (16 reviews)
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    Alexandra R.

    I'm not someone that writes a lot of reviews but I felt compelled to share my experience with this company and warn future prospects. As a female business owner myself I was super excited to find a newer company with all positive reviews to support. I reached out to the owner, Kristine and she was super communicative and very helpful right off the bat. I had her technician Artur come out give us an estimate and we soon after confirmed ordering the parts and getting the work done prior to my family arriving. She had let us know to unplug the fridge the morning of and when he arrived he said it should've been done the day before. Either way he was able to accommodate us and make it work and I was very grateful. Unfortunately I didn't get anything in writing from him invoice wise. The work was completed on August 19th. We were told that after these parts were replaced it should restore the fridge and we should have no further issues. On September 30th I reached out to Kristine as 2 nights before the fan that they replaced was making weird noises pretty loudly and now days later our temperature was off and the fridge food had started turn and I was under the impression overall it had started to not work again. After a few hours she wrote back and told us that they no longer had weekend hours and would get back to me on Monday. On Monday she reached out to me and basically told me she could not accommodate any type of request until Wednesday afternoon. I immediately replied and let her know that I had just had surgery and I really need to get someone out ASAP with the Jewish holiday this week, asking if there was anything that could be done sooner. We went back-and-forth and she first said she would try, but later tried to say that their work was only guaranteed for 30 days. I told her that the parts would be guaranteed for a year according to California law and because it had barely been a month I was really hoping she could make right by the situation. She instantly said she would reach out and see if she could squeeze us in on Tuesday. After quite a bit of back-and-forth and frustration on my part I received this. (Photo) To say I'm disappointed is an understatement. I even addressed my concern that some of their five star reviews and reviews in general had now disappeared and I was worried. I expressed to her that I was a business owner as well and if they made right by the situation and honored their work and the job done I would write a positive review to help. Nothing mattered and now I'm left spending more money with a broken fridge from a business that advertises fixing things entirely not temporarily for 40 days. I would beware of this business and if you can find another company with higher reviews and better customer service I suggest reading others experiences and not working with them. I will be reporting them to the Better Business Bureau and doing everything I can to warn future customers to not have the terrible experience I did

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    4 years ago

    The technician was able to fix my washer as soon as I received the parts that he needed. He was very polite.

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    Ask the Community - Ace Appliances Repair

    Review Highlights - Ace Appliances Repair

    The technician, Artur is so knowledgeable and professional, he does everything in details and on time!!!

    Mentioned in 3 reviews

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    I had an excellent experience with Denis, the dryer technician from A11 Appliance Repair. He was…read moreprofessional, knowledgeable, courteous, and very thorough in diagnosing and repairing the problem with my dryer. Denis took the time to explain what was wrong, worked efficiently, and made sure everything was properly repaired and functioning before he left. I really appreciated his attention to detail and the quality of his work. Denis did an amazing job, and I would highly recommend him to anyone needing appliance repair. Thank you, Denis, and A11 Appliance Repair, for the outstanding service!

    - Got a quote through Yelp, and the response was very fast…read more - I was able to schedule a same-day appointment within about 15 minutes of chatting with them. - The diagnostic fee was $69, which I thought was very reasonable. - The technician called about 20 minutes before arriving and showed up right on time. - He was also very considerate and asked if we preferred that he take his shoes off before entering our home, since we don't wear shoes inside. - He inspected our refrigerator for about 20 minutes, found the issue, and clearly explained what was wrong. - Since the refrigerator was still under warranty, we only had to pay the diagnostic fee. I appreciated that he was honest about it and didn't try to pressure us into using their company for additional repairs. - The whole process went very smoothly. I also received a detailed diagnostic report by email afterward, which was very helpful because it explained what was inspected and what issue was found. - Overall, a very straightforward, honest, and professional experience.

    AB Appliance Repair

    AB Appliance Repair

    (520 reviews)

    Valley Village

    I contacted Yelp in the middle of the night looking for help with some terrible noises coming from…read moremy air conditioning unit. On a Sunday evening near midnight, I received a response from this group. They arranged for a technician to come out to my home within forty-eight hours and would have come sooner if it was not for my busy schedule. The technician was polite, diagnosed the problem quickly, and initiated repair and maintenance all in the same trip. He spent less than an hour performing his duties and was extremely polite, clean, and professional throughout the event. I would say this is some of the best repair service that I have experienced in the area and would recommend this group, with particular emphasis on Alex, the technician who came out to aid me and my family. Truly outstanding! I would definitely recommend that you consider their services if you are in need of HVAC services.

    Honest, fair, and skilled - exactly what you want…read more My dishwasher turned out to be beyond saving, but I'd still give AB Appliance five stars without hesitation. Alex came out, diagnosed the problem thoroughly, and was upfront that repair didn't make financial sense. No upsell, no made-up parts charges, completely fair. What stood out was how much he clearly knew his stuff. You could tell within about five minutes that this wasn't someone going through the motions. He knew the machine and explained it in plain terms. When something else breaks (and it will), AB is definitely on my list.

    Pacific Appliance Repair Services - Appliance repair, air conditioning repair and heating repair professionals in Los Angeles, CA. Licensed, bonded and insured.

    Pacific Appliance Repair Services

    (336 reviews)

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    In the midst of a heatwave, my AC quit working. As I quickly discovered, there are a whole lot of…read moreappliance-repair businesses in my area, so I sank a fair amount of time sifting through reviews, etc., trying to decide which one to go with. One company told me they charge $99 for a technician to come out to do an assessment, and do not apply that fee toward any repairs. Next! A couple places had five-star ratings, but closer inspection revealed reams of clearly AI-generated fake reviews. Another company did not return my call. Which turned out to be for the best, because the next call I placed was to Pacific Appliance Repair, who were able to schedule a service appointment for me the following day. A very nice father and son team showed up the next morning (on the earlier side of the appointment window, no less), and were able to diagnose and fix the problem (capacitor and wiring issue) in less than an hour, enabling me to type out this review in cool comfort.

    Amazing! Our AC went out at 8pm on a very hot Saturday. We called Pacific Appliance expecting to…read moreleave a message for the next day, but Mir called us back right away and he came out at 9:30pm that night, without charging us for the late call! He came out, thoroughly checked our unit in the dark, and diagnosed it, giving us a very reasonable price. He replaced the capacitor and cleaned out the unit within an hour. He truly went above and beyond by coming out that night and doing the work in the dark. We have used them before as well, and they are always very fair priced and honest. We are so grateful that we had AC again that night... on a very hot night...and that we have someone we can call that we trust. They truly care about their customers. I would HIGHLY recommend Pacific Appliance Repair and Mir for any and all work!

    Ace Appliances Repair - homeappliancerepair - Updated September 2026

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