Horrible experience at the Chicago cornea consultants in HLP, I made an appointment two months ago…read morefor 9:15 today. I go in and fill out all the paperwork and wait 15 minutes. I'm the only pt in the waiting room but I figure maybe the dr is running late. I go up and ask what the status is for the appointment and Mellisa says it may be 2 to 3 hours." I said did you say 2-3 hours? And she said yeah ... then the other desk admin employee said yeah it's not unusual to wait for appointments for 2-3 hours sir. I said both of you have to be kidding. I said I want to talk to an office manager and they said she wasn't there and I said I will just stand here until someone comes and explains to me why I will be waiting 2-3 hours for an appointment I Made months ago. After another 20 minutes my dr comes out and she looks irritated doesn't greet me and says "come back with me" I said no I want to talk about this out here. I said why do you have staff telling people it will be a 2-3 hour wait for a scheduled appointment and she said I can't come in here and snap my fingers I said what is the reasonable time to wait for an appointment? 15, 20, 30 minutes? fine, but not 2-3 hours that tells me you double or triple booked me in and now I have to spend half a day to be seen that's not ok. She said I was told when I booked the appointment it could take that long to be seen and I asked where in the documents I signed does it say that and I would not have made the appointment if that had been said upfront. I said I do not have a personal problem with anyone there but that their policy of doing this to someone is not ok and they either need to actually tell me people up front or see people in a reasonable time. I did not keep the appointment.

I have been going here for years for both contact lenses and just annual eye check ups. Dr…read more Malooley is awesome. She's so kind and always willing to hear me out and help fix an issue while I have one. The administrative staff here is also very nice. I can honestly say I've never had an issue booking an appointment. The office is clean, spacious and I get seen within a reasonable of time as well. Everyone wears masks and you don't feel like your health is jeopardy when you walk in here. I will continue to come here for all my eye care needs. I would definitely highly recommend this place for anyone who wants good, optimal eye health. I dare say that it is a bit expensive but you get what you pay for here so I believe the services you receive are well worth the money.

I had an urgent eye problem. Called first thing in morning. Office staff was immediately…read moreresponsive and had me come in right away. The nurse "M" (can't recall full name) was excellent for the initial diagnostic procedures. Dr Tritch was outstanding for professionalism, compassion, diagnostics, and reassurance as well as having the staff get me an appointment with a retina specialist that day. Ruby arranged for me to be seen by the retina specialist within an hour. Outstanding care on an urgent basis.

My cataract surgery is not satisfactory. I have issues that Dr Wyse said she never heard a patient…read moremention. ALSO...beware of their Lincolnwood surgical center prices. I was quoted one cost, then they billed my BCBS insurance for over $14,000. GET PRICING in writing BEFORE YOUR PROCEDURE!!!!!

I brought my elderly relative here for an appointment and was all hunkered down, expecting to be…read morehere for 2-3 hours. Look at this cute fish in the aquarium. I was fully prepared to finish some Yelp draft reviews when lo and behold my relative appeared. It was only 45 minutes and we were free to go! Hallelujah! We'll be back in 3 months.

The office staff was friendly and the entire eye team went out of their way to make sure I was…read moretaken care of. Dr Scott Bornstein gets my rave reviews! His professional and warm personality made the experience totally worthwhile. I was referred to him in 2023 after my previous Optomologist retired. I knew I was going to be a candidate for cataract surgery and two years later I was. I have now had cataract surgery on both of my eyes within the last month. It is truly a miracle after wearing glasses for 50 years to be able to pick out implant lenses. He provided me the option of never having to wear glasses again!! I would recommend anyone who needs an ophthalmologist to his practice. The care I have received is exceptional.

had an extremely negative and frankly alarming experience with the receptionist named Mickey…read more Her behavior was outright rude and aggressive - she constantly interruptedd me, raised her voice, and spoke in a dismissive, condescending tone throughout the entire call. It was clear she has no understanding of basic professionalism or how to communicate with patients respectfully. What made this even more concerning is that she proceeded to collect an excessive amount of sensitive personal information, including my full name, date of birth, address, phone number, and and detailed insurance information - only to abruptly demand my credit card number at the end, without any proper explanation or transparency. This felt highly inappropriate and raised serious concerns about privacy and security. I was left with multiple unanswered questions, but after being treated this way, I genuinely feel uncomfortable and hesitant to call back. No one should feel intimidated or disrespected simply for trying to get information. This kind of behavior is completely unacceptable and reflects very poorly on the entire office. I strongly urge management to address this immediately.

I recently had an eyelid (upper and lower) and brow lift, and I truly cannot say enough good things…read moreabout my experience. From the first consultation through recovery, I felt completely cared for and confident in my surgeon's expertise. The results have been absolutely life-altering. I look refreshed, natural, and like myself again -- just brighter and more confident. I honestly wish I had done this sooner. Every day I feel such great joy when I see myself in the mirror. I am beyond grateful for the skill, compassion, and attention to detail, and I would recommend this surgeon without hesitation. Michele

Been going every year for 3 years…read more Yearly checkup with 930AM appointment. Check in with friendly lady They are very thorough as maybe 5 to 6 different tests. Lose count ! Dr. Christopher Wood is very cordial & professional. He reccommends various actions to keep eyes healthy. He answers all my questions,too. I reccommend 110 %

This is one of the best ophthlamology practices in the greater Chicago area…read more Both Dr. Wood and Prickett have excellent technical skills plus they bring a humanistic approach to their work. They are highly ethical and treat both their patients and staff with the utmost respect. I have been examined by Dr. Wood for floaters. I am developing a cataract (fortunately does not need surgery) but when the time comes I would travel to Arlingon Heights from Chicago. They have the most up to date technology including laser cataract surgery.

Excellent doctor. Unique!!!!!! Over 5 years of care!!!! He…read morewill not talk to you - he will REALY help you! Very few doctors can do what he can!!!! Do not expect many words or explanations. Expect he will do that others - cant!

Horrible individual and doctor. He is jerk and insensitive brut. I had eye injection done by this…read moredoctor. As I never had eye injection done before in my life , I didn't know what to expect and was understandably scared. He rushed through the entire procedure by quickly putting eye drops and proceeding immediately with the injection. When I saw the needle heading for my eye, I flinched on impulse and got yelled by this jerk . The jerk yelled at me " are you fucking nuts" , just imagine doctor yelling this during procedure. I felt excruciating pain as he injected needle in my eye. Once again , he clearly rushed (as he told me that he does 25 of these injections a day) and numbing drops clearly were not working yet . I asked my parents who had multiple eye injections done about what they felt during this procedure , they said barely felt anything. The same was confirmed by others. He is simply jerk and uncaring butcher. Left him immediately and went to another specialist.

After having been a very satisfied patient at CGC for five years, I requested that CGC email me a…read morecopy of my prescription. 'Larry' at their prescription services reported that CGC requires $50 from patients before they will release scrips. The Federal Trade Commission's 2024 'Eyeglass Rule', makes charging a fee for release of patient prescription ILLEGAL. I intend to report them to the FTC for being in violation. And I'll be finding another eye doc.

Terrible quality of service and glasses lenses. Came in for a checkup and they updated my…read moreprescription. Ordered new lenses for my glasses and it was ready in 2 weeks. I was told to come in to pick it up and the guy who deals with it just didn't come into work. No one knew where he was, very professional... once I got my updated lenses my right eyes prescription wasn't right.. my left eye was fine but the new lenses I had for about a month now scratched so easily I can barely see out of them. TERRIBLE Quality. Do not recommend coming here.

I am a 34 year old police officer that has been plagued with poor vision for most of my life. My…read morewhole family went through LASIK and PRK, but my eyes were too bad for those procedures. I was referred to Dr Epstein in 2023 for a procedure called Implantable Collamer Lens (ICL). As I was tired of my eyes being tired all the time from contacts and glasses, plus the inherent risks of wearing them at my job I pursued the surgery with Dr Epstein and Chicago Cornea. First off, I could not be happier with staff at the offices. They were professional and kind and I rarely had to wait long to be seen. Second off, Dr Epstein was great to work with. He was able to answer every question and I never felt uncomfortable. Now to answer the question about ICL. I could not be happier with the results of the surgery. Within days of the surgery I was able to see "normally", which I had not experienced since I was 8 years old. 14 months later and my eyes are 20/20. I do not experience tired or dry eyes and I do not have problems with bright lights and "haloing" as several of my friends and family experience still from LASIK and PRK. Ultimately I feel the ICL surgery is a life saver for me and my job as I need to be able to see in great detail and in any conditions without fail. If you are not a candidate for LASIK or PRK, do not hesitate to see if you are a candidate for ICL. My only regret is not finding the procedure sooner (it's been around for quite some time).

Three hour wait to be seen for 5 minutes. Don't go! there are better doctors, better placesread more