Stopped by after an one year anniversary. Didn't even realize there was a jeweler in downtown…read moreFerndale. This is a fun necklace, reminds me of the one I have at home. Friendly staff, patient and attentive. The forever links are fun, my niece would love them. The stackable rings are also fun, but a tad pricey for their size to really make a significant stack on a finger. Lots of cool and geometric pieces for sure.

Handmade jewelry that stays on forever! Reasonably price and GREAT customer service!!! Stop in and…read moretake. Look at their many items. Deena Centafani from Fox 2 Detroit did a feature on them!!!

I took a pair of omega back earrings in for stem repair; when I picked them up they had significant…read moretraces of a white pasty sticky material. I left them with instructions that my earrings be cleaned. Upon returning (the second time) my earrings still had traces of this white material in the creases and folds. I didn't realize what happened until later; In my opinion Kramer made a copy/mold of my earrings without my permission. I had this experience about 8 years ago and the staff were off-putting and rude. At the time, I did not have access to Yelp. So, when I received a promotional flyer not long ago I thought, now is as good a time as any to share my story through YELP! Business is founded upon a long-term established, satisfied customer base! #WeAllMatter

Have had excellent service and assistance in redesigning my diamond necklace, using stones from my…read moregrandmother and mothers jewelry,now a precious memory around my neck, which I wear every day! Also had a necklace designed for my daughter, as well as diamond ring reset to halo design, which I adore.

Best jeweler hands down! Joe and his staff are amazing! Wouldn't go anywhere else. Joe is honest…read moreand wants to make sure you're extremely happy with your purchase.

I will not go back here. I took my watch in for repair and it went very poorly. This was a 25yr old…read moreSwiss watch my mom gave me. There were two "pips" that had come detached and needed reattaching and the watch had stopped working. They told me it needed an overhaul. I started calling to check the status after 2-3 weeks. They didn't know the status and were very bad about following up with me with answers. Eventually they said it would be another week and someone would call me. No call. I called, they still didn't know and had to check and I had to follow up and they needed another week. This went on and on. No apologies, no improved follow up. They were nice, but didn't seem to understand why this would be a bad experience for me. If they'd said it would take 2 months when I left it, it would be one thing, but that it just kept dragging on without any accurate expectation setting felt really bad. And I just got the feeling they had no idea what was happening with my watch, that it was being neglected, and no one really cared to do anything about it. When I eventually went to pick it up, they gave it to me like all was done. I immediately noticed the two "pips" were totally gone, not repaired. Turns out they threw them out and werent going to say anything. After I asked, they said they were "unrepairable" so were thrown out. I think it was likely an excuse for a mistake on their end. They did not apologize, did not offer a discount on the repair, nothing. The watch seems to be working okay now, so I'm glad for that, but this was not a nice experience and I'm pretty sad about my lost pieces. I don't like to leave negative reviews, but I didn't see anything that would've warned me about this when I first looked to see if I should go there for a watch repair, so hopefully this helps steer some people. Or perhaps the store will improve based on some public feedback about how they navigate this type of work.

Botched Watch Repair & Terrible Customer Service: TL/DR find…read morea different store if you are looking to have your watch repaired. In April I dropped my watch off here for repairs; the watch was running slow and the crown needed replacing. I was told that it would be ready in 3-4 weeks, which would allow me to retrieve my watch before I move out-of-state in June. However, the repair took longer than expected due to parts sourcing. While this was an understandable delay, I was not informed of any delays or repair updates; I had to continuously text and call the store asking for an ETA for the watch to be repaired. When I finally received the watch in July (two months after I had been told it would be ready), the watch was in a worse state than when I had dropped it off: the chronometer is offset by 2-3 seconds, the lower hand has fallen off of the face, and the self-winding mechanism is making scratching noises inside that watch that were not previously present. As I now live in Tennessee I contacted the store to ask for a refund: they refused without seeing the product (which I am unable to hand deliver and do not feel comfortable mailing them due to their poor customer service and botched previous repair) and told me "you have a warranty for this". For context, I've had this watch repaired multiple times over the years due to damage received while deployed or on exercise with the Marines; this is hands down the worst experience I've had with a repair shop.

Trashiest place in royal oak. Horrible staff. Owner is a pompous fool. Purchased a ring and had it…read moresized. It broke 3x. Each time being repaired at their facility. Owner suggested that if you buy a car on sale, as I bought the ring on sale, the warranty doesn't transfer. I was confused, does he associate his store with a used car lot? Went to three local jewelers to see if they would buy the ring. Two refused and said it was poor quality. Third bought it for a loss from what I originally paid.

I'd been to the space plenty of times as they share a space with my favorite tattoo shop. I'd heard…read moreexcellent reviews about the work of both piercers, Crimson and her apprentice Robb. Everything I'd heard was true. They are both phenomenal. They take their time explaining the jewelry options and what's available. They really pay attention to your body structure and make sure that the look that you're trying to achieve is indeed achievable for you. I had the pleasure of Robb choosing jewelry with me and explaining all of the steps that would go into my septum piercing. I had debated on the piercing for quite a while and it took a chance one day and they were available to do it. I am thankful that I went in and I'm forever grateful for Robb and his care.

Robb is the best. He listens to what you want and comes up with solutions to give it to you! In my…read morecase, he helped balance out some messed up piercings I got as a baby, add tapered out my helix. The shop has beautiful pieces.

Wow I'm really impressed with how well they treat everyone and the great job they did cleaning up…read moremy silver charm! Wide selection of exquisite jewelry and the staff is very friendly and treat you like family.

Paid for a custom ring using special (to me) stones. The…read morefinal piece didn't meet the quality I expected. An attempt at correcting poor workmanship actually made the problem worse. There was no further value in attempting improvements or a re-do. I will not return for future business.

I always love going to Leah's because she is so friendly and has so much awesome vintage clothes,…read moreshoes & jewelry. Give yourself a hour here and relax and really look at all the racks. Fitting rooms big and comfy to try on finds. If you see something go quick cause it might be gone. Follow her Ig to see all new stuff coming in store.

Unique items, clothing, accessories, shoes. I bought this…read moregreat belt, she gave me an excellent price. A boutique shop with lots to look at, and just a fun place to browse around. Very friendly staff. Will be going back!

Decided to come in and check out the store, have passed it a few times during our walks downtown…read more The center of the front shop area has a bunch of bins and boxes. They're going through some structuring of their Center displays. The owner, Brendan. He's had the shop here for 38 years. That's quite a long standing. I got five antique rings resized. $120 to resize each. Brendan said he should be able to finish them within a week, even though they're quite busy. He said that they will call me when it's done, but I can also check in if they don't call me in a week. The 5 rings fit perfectly now and look great. $600 to resize five rings, at a cost of $120 per ring for the resizing. He said two rings cracked during the laser process he used to resize them, was able to fix and solder them up to look perfect. Happy with his work.

This is super overdue, thanks to the pandemic and life changes I've been a bit distracted (sorry!),…read morebut I went to Brendan with a unique situation where my late grandmother had given me a nugget of gold to make a ring out of it for my future wife (yeah, I know). I found Elements on yelp and checked out their website where I saw a video of the process they go through to make jewelry so I dropped in. Brendan was very kind and informative and made a process I knew nothing about really easy to understand. I gave him an idea of what we wanted and dropped off the raw materials I had on me to get my now fiancee's engagement ring and even my own wedding band. Since it was a unique gift I asked if I could come in to document the process to which he agreed. He first sent over mock-ups of the designs and answered any questions I had then had me come in when he was ready to melt down my "grandma-gold". That experience was pretty cool and huge thanks to Brendan for accommodating me. A week later it was ready for pick up and was perfect. It's been a while but thank you again Brendan and hope you and your loved ones were safe since I saw you last.