I took a pair of omega back earrings in for stem repair; when I picked them up they had significant…read moretraces of a white pasty sticky material. I left them with instructions that my earrings be cleaned. Upon returning (the second time) my earrings still had traces of this white material in the creases and folds. I didn't realize what happened until later; In my opinion Kramer made a copy/mold of my earrings without my permission. I had this experience about 8 years ago and the staff were off-putting and rude. At the time, I did not have access to Yelp. So, when I received a promotional flyer not long ago I thought, now is as good a time as any to share my story through YELP! Business is founded upon a long-term established, satisfied customer base! #WeAllMatter

Have had excellent service and assistance in redesigning my diamond necklace, using stones from my…read moregrandmother and mothers jewelry,now a precious memory around my neck, which I wear every day! Also had a necklace designed for my daughter, as well as diamond ring reset to halo design, which I adore.

The service and selections at Herman's Creations is out of this world! I've had some jewelry…read moreappraised and repaired. They were nothing but professional and made my shopping experience top notch!

Great service love my wedding ring it is so unique and beautiful and I get compliments all the timeread more

Where do I start. So may 2022 I customized a ring with shoob, I pick out the diamond I wanted and…read morepaid $3,500 to take the diamond off the floor then I picked out another ring that I wanted but In white gold and wanted the top diamond switched to the diamond I paid to take off the floor. January 2 2023 we went to pay $5,500towards the total cost of the ring. We told them we wanted the ring done March 1st so they made a promise date that the ring would be done this time we were helped by MEECH. (The only other person who has taken any money from us or wrote up any receipt besides shoob back in may 2022) But before that sometime in December we went to pay on the ring and the ring was no where to be found took them awhile to find it. So fast forward to today April 11 2023 my husband went to pay off the ring and take it home and was told that 2 days after we paid the $5,500 payment we came in and switched out all of our down payment to a pendent. Which is NOT the case. They were trying to get us to pay $3,000 more to get the original ring (that is not done) then tried getting us to get a different ring that is NOTHING like the original. Also would not give any money back that we put down. So the lady who had been helping us found the ring and all the receipts saying that we exchanged the ring money for a pendent that was not her hand writing it was someone else's. you think they would be more concerned than they were and look into it instead of trying to make more money off you. So now have a ring that I originally did not want & paid more than the ring is worth. DO NOT RECOMMEND they clearly don't take business serious and the receipt they give you obviously mean nothing. This was definitely an inside job done by MEECH HIMSELF. They have cameras that they can see we never came in and switched my ring to a pendent and they will see it was him that did this. I WILL NEVER SPEND ANY MONEY WITH HUTCHES go to Golden sun jewlery! Hutches is a bunch of scammers. Mind you when my husband was in the store Meech avoid any type of eye contact with him because he knows the shady stuff he did. Video-is the ring I wanted with a square diamond and white gold. The ring I had to settle for because they wanted $3,000 more for my original ring. 1st photo Is the square diamond that I purchased in full to take it off the floor. 2nd photo is the original ring with the white gold band that all the diamonds were supposed to get placed into. Moral of the story DO NOT TRUST THESE PEOPLE!

Customer service is on point and Aaron is one of the best to do business with! Extremely happy with…read moremy purchase.

This is where all the celebrities in the area come to buy their jewelry…read more Many years ago I was told about this place where they can add diamonds in the watch bezel. They use a unique technique where they air press the diamonds to hold their place. They do not use the clamp technique. Something to think about if you are going to invest in setting diamonds. This time around I came in to see what they have. First, you see all the pictures of the celebrities that hey have business with. Truly iconic to see. As for the pricing. Do not get scared by the price tag... it's all open to negotiations!

This is the nicest family owned and operated jewelry store. They are able to order, custom make,…read moreand fix all types of jewelry. Their diamonds are amazing and they're flexible with prices- I think I've even seen people put things on layaway. They have everything from Cartier, to religious pieces, to wedding rings and bands to just about anything else you could want. I've had several pieces made and ordered here and they're always able to beat prices of competitors without compromising quality especially if you shop with them often. Can't wait to find Mr. Right so I could come and design a ring! (Although I must admit to just trying some rings on for fun :))

A few years ago I was told by a jeweler that the setting of my engagement ring had worn down due to…read morewear and tear. I wanted a second opinion and took it to Miner's Den. It did need repair; however, at a fraction of the cost at first place. The workmanship at Miner's Den was excellent. Also, if you need a watch battery, Miner's Den donates the charge to charity. I took a rosary in for a small repair and was told there wasn't a charge. They have gorgeous jewelry both new and estate pieces. Plus, every time I go in I'm greeted by a friendly employee right away and asked what I need.

86'd…read more Argumentative. Overpriced and covered themselves with flags like patriotic community place. It's a facade.

Very good work. Dependable. Quality and cost conscious. Highly recommend MHG. He had a great design…read morefor my wife's bracelets

Could not recommend enough! Mr. Gross helped me fix my wedding band & I am beyond happy with the…read moreresult! He was very careful, trust worthy & helpful when trying to figure out what we could do. Go to person for all jewelry needs

Botched Watch Repair & Terrible Customer Service: TL/DR find…read morea different store if you are looking to have your watch repaired. In April I dropped my watch off here for repairs; the watch was running slow and the crown needed replacing. I was told that it would be ready in 3-4 weeks, which would allow me to retrieve my watch before I move out-of-state in June. However, the repair took longer than expected due to parts sourcing. While this was an understandable delay, I was not informed of any delays or repair updates; I had to continuously text and call the store asking for an ETA for the watch to be repaired. When I finally received the watch in July (two months after I had been told it would be ready), the watch was in a worse state than when I had dropped it off: the chronometer is offset by 2-3 seconds, the lower hand has fallen off of the face, and the self-winding mechanism is making scratching noises inside that watch that were not previously present. As I now live in Tennessee I contacted the store to ask for a refund: they refused without seeing the product (which I am unable to hand deliver and do not feel comfortable mailing them due to their poor customer service and botched previous repair) and told me "you have a warranty for this". For context, I've had this watch repaired multiple times over the years due to damage received while deployed or on exercise with the Marines; this is hands down the worst experience I've had with a repair shop.

Trashiest place in royal oak. Horrible staff. Owner is a pompous fool. Purchased a ring and had it…read moresized. It broke 3x. Each time being repaired at their facility. Owner suggested that if you buy a car on sale, as I bought the ring on sale, the warranty doesn't transfer. I was confused, does he associate his store with a used car lot? Went to three local jewelers to see if they would buy the ring. Two refused and said it was poor quality. Third bought it for a loss from what I originally paid.

I've been going to the Greenfield Plaza for years. Every since I discovered I could trade in old,…read morebroken jewelry toward something new, I've been hooked. The Greenfield Plaza houses a little bit of everything. Beauty salons, jewelry stores, barber shops, nail salons, boutiques and even cafes. I frequently visit the third floor, which is were most of the jewelry stores are located. But I have been known to take a tour every now and again to see what new stores have popped up. The plaza is most crowded, of course, on the weekend. Not to the point were it's difficult to receive service but more so finding a close parking spot. While I do visit the other shops I highly recommend you visit the jewelry stores if you have the opportunity. Because most of them are on the same floor the competition makes for some great deals!

Management apparently doesn't invest in the building repairs or structure. They do have a great…read morenumber of independent shops including personal trainers, zumba, hair salons, jewelry, clothing and anything else you can think of. However just be for warned that the air may or may not work in some parts of the building. I went to shop at a boutique & liked to have died in the basement (shops are in the basement too) without any air. The plaza does have a daycare for parents to drop off their kids while they shop. It's roughly $5/hr & is another independent shop (pretty smart). Overall the place needs work, but has some good businesses located in it which is why I would go 2 stars. (I rate businesses separately as I visit them).

My husband & I got our wedding rings from here last year. I found my engagement ring which was…read moreadvertised by Lily through FB marketplace. I'm glad we made the hour drive to see it in person because I ended up loving it! The ring was just as beautiful in person as the advertised photos. We also found a wedding band for me the same day. My husband loved their men's selection and went with a custom ring (he received a discount since he purchased my rings from them). We are so happy with our wedding rings! The service was excellent and we feel the price was fair. Lily was a pleasure to work with in guiding us through choosing our rings & sizes and really took her time. I highly recommend them!

Wonderful owners and staff. Knowledgeable, engaging and beautiful selection of jewelry, even some…read morehandmade by the owner. I purchased some diamond earrings and they are beautiful. Support local businesses!