We have been members for 30+ years. Through the good times, the not so good times, and now the good…read moretimes are back!!. First, the pools, the staff, and the operations are all top notch. The manager, Brad, has many years experience on the premise and knows how to make it a comfortable experience for most everyone who visits. The board has done a great job of spending limited funds where they are most effective. The end result is just a nice place to spend a couple hours, or more, a couple of days, or more, a week. One of the new additions this year is D'Cappos providing food from the "snack" deck. The everyday provisions are fine and the add ons during the weekend are fantastic!! Jerry brings high end restaurant food to the little shack on the snack deck. Tonight I took Cavatelli with a light white garlic and fresh squash sauce and a delicious Bruchetta home. Can't do that at any other pool I've ever been to. Where did that come from?? The board made another good decision from my point of view. We are very glad we stuck it out over the years and we hope there are many good years to come. Paul & Ann Sassano

Maybe they should tell people when they call that they are members only so someone dosnt take there…read moreautistic child there only to find out it's members only How bout putting it in the website?

Nice and clean, nice layout with a variety of activities for kids. My son loved the little lazy…read moreriver thing and the slides

We just moved to the area. And we had a great time. It was clean, had good supervision by life…read moreguards and was very enjoyable. I thought it was a good value for the price. My sons (11 and 15) enjoyed the slides and the lap lanes especially.

When I still had my kids living at my house, we used to purchase season passes to Cypress Cove…read moreevery year. Everyone in my family loved the place. As my kids got older and went through high school, we stopped buying the passes because they weren't interested in going to Cypress Cove on a regular basis anymore. So, I hadn't been there in years. In July 2024, my wife and I decided to entertain some younger relatives by taking them to the waterpark. Low and behold, the water was so cold that nobody could stand it. The kids' lips were BLUE, they shivered uncontrollably, and they struggled to have any fun. They didn't even want to stay after only a few minutes. You KNOW something is wrong if young kids want to quickly leave a waterpark on a beautiful, hot summer day! We asked the Cypress Cove staff about the shockingly cold water and they revealed that ever since COVID, the park stopped heating the water in order to save money. They flat out don't operate the water heating system anymore, it's been deliberately mothballed. Say what? What kind of water park doesn't heat the water? That's totally unacceptable and I've never experienced such a thing - EVER. Every water park or public pool that I've ever been to in my 50+ years of life has heated the water so that it's comfortable. My family won't even consider returning to Cypress Cove until we hear that they've resumed heating the water like normal. The only thing I can appreciate about the situation is that the Village of Woodridge, which operates Cypress Cove, is conscious of keeping its spending down for the taxpayers. But there are much more sensible things to cut from the city budget than heating the water at the town's water park. That's ridiculous.

This place is amazing! The water is warm,Life Guards Are excellent. I totally recommend.read more

Great facilities. A large pool with lap lanes and two water slides. There's a few other areas that…read morego pretty deep as well to play in or whatever

This was a great pool and tennis club. The pool was amazing with team swim, recreation swim and…read morefamily events. The tennis program was awesome with tennis coach Jim Robinson who made tennis so much fun. Tennis for beginners to advanced. The sad part was the club went bankrupt and closed.

This is a really fun place to hang out with family and friends. There are two pools (plus a baby…read morepool) and tennis courts. They also have shuffleboard, pool toys (or you can bring your own), lots of lounge chairs, a nice snack bar and shade options. I compared their membership rates to others in our area and found them very competitive. Given that they are rarely "crowded" like so many other pools, it is an excellent value for the money!

We enrolled in a NTC tournament. We were first told that my son was on alternate, later they…read moreexpanded the draw from 8 players to 16 players, and notified us that we were promoted to the main draw. The tennis tournament fee of $90 was charged and confirmed. Before the game, when I was checking the schedule, I found my son was not on the draw, he was put back to alternate without any notice. I had to contact NTC to understand why. Then I was told sorry for the confusion you are alternate. It looks like they changed back to 8 player draw without any notification. And I was refunded $75 out of $90 I paid, as the rest $15 was processing fee?!!! Please be cautious about joining any NTC tournaments, other parents who were selected said, the tournament was poor managed and waiting time is really long for already accepting more than the capacity.

Great team but pool hardly taken care of vending machines work sometimes bathroom is disgusting but…read morevery nice

The good: Great instructors and welcoming atmosphere in classes! Lots of equipment and cafe/salon…read moreservices are great! The not so good: front desk staff is not friendly to most. Especially one lady with short hair who is always chatting with younger staff and barely looks up to check people in. other's area lifetimes greet you warmly when you enter but most of the desk staff is preoccupied here. Gym desperately needs cleaning- cleaning is done by internal staff. Mats are dirty and never see anyone wiping down weights or mats / although they have spray and towels for guests to use. Restrooms are dirty and need a deep clean and improvements -( behind the stall doors- need to be cleaned)! This location is 20+ years old and lots of newer clubs going in and send this one is being neglected. Speakers in the main group fitness room only work on one side and cut out in the middle of routines. Classes were great but they keep changing formats and if there are less than 12-15 in a class they cut the class. For the price being paid they should hold class even if 5 people sign up. So many trainers around for a fee but classes seem to be getting limited compared to the newer gyms. Still going due to location but it needs some love!

easily the worst location, didn't know I paid this amount of money for a shiny xsport fitness.read more

Members for almost 5 years now... Front desk is still the absolute rudest- it's like mind blowing…read morehow incredible rude they are. Please change your front desk staff - your members are greeted (well, not really) by the absolute rudest people. I can't even. It's awful. We pay a LOT for our membership and it's like insane how rude they are. Everyone talks about it/ it's shocking nothing has been done about it. If it wasn't for the therapy pool and the fact that it's practically across the street from us, we'd cancel our membership. Based on front desk alone. Absolutely awful. Equipment is subpar - they need mirrors in the weight section upstairs as well. WiFi is terrible as well if you plan to listen to anything on your phone while there too. The front desk though... man.. they're the worst.

The staff is so rude. Stopped by to ask about the membership and they just pretended that they are…read morenot even seeing me...Would not get a membership here even if it is free.