Nice shop we explored all our options they answered all our questions. We left very informative

Can't deliver promised goods and they'lI charge you for it. I went there over a year ago to purchase an anniversary gift for my wife, a rifle for the "iron" anniversary. I made a deposit, and waited. And waited. When the anniversary came up, no one would answer the phone. I waited. I went in, and they said "we're still waiting, sorry." Now it's nearly a year later and I go in to ask for my money back. No apology. Nothing. They try and sell me some other gun that's twice the price. I say, nah, I'll just take my deposit back. I deposited $150. He talks to the manager who tells him to offer me store credit or pay a 25% cancellation fee. They are the ones who can't deliver. Wtf? And then when I say no, I'll take money back they give me only $100 back! Basic math. 25% of $150 is $37.50 not $50. I really should have been getting all of my money back. So for $13.50 and a whole lotta wasted time they bought a review. And they lost any future business from me. Gun shops like this make so much money, I'm sure they don't care. Also if you care, nobody there wears masks. read more

This is my first purchase from Fowler Guns. Considering all the craziness going on with the Covid-19 virus and the bigger virus which is the California DOJ, they were friendly and got me exactly what I wanted. I wanted a handgun special ordered brand new that they did not have in stock and they got it for me in a decent amount of time and a fair price. They also didn't place ridiculous restrictions on how much ammo I could buy and were well stocked. As I waited for my transaction I could hear the other sales people interacting with customers and they were all knowledgeable and informative. I walked in knowing exactly what I wanted so I was a bit easy but other customers were walking in seeking advice and recommendations and that is exactly what they'd get. I have purchased many firearms throughout two decades and I highly recommend Fowler. Thank you, fellas. read more

This is a difficult review to write. The people at Fowler made me feel like their most important customer before I ever walked into their establishment. I do not care if you are an expert or looking for your first gun, Fowler is the place to go. They make you feel like a friend. Knowledgeable, friendly and trustworthy. Dalton, Ryan and Sean are all people that get what good customer service is and they exceed it. I will begin and end all of my firearm needs with these folks. The reason this is a difficult review to write is because I can't say enough good things about my experience and it gave me writer's block. This was one of the best service experiences I have ever had. I couldn't wait to give them my money even before I went in. I can't wait for my next purchase with these guys. I wish I could keep them a secret. Thank you Ryan, Dalton and Sean. I appreciate you guys. read more

You know the old saying: Talk is cheap. This was their half-assed attempt to win people back. Not only do they continue to make empty promises, they harbor employees that damage their reputation, protect them, and rationalize them. Want to know why The Stockade went out of business? This is a pretty good start. Check the picture. They beg for forgiveness without any follow through, then make excuses and when that doesn't work, they resort to insults and playing the victim. (Back story: During freedom week when magazines of all size were legal, they were telling customers that they were still illegal and insulting them. This bought them a ban from Calguns and a year later, they blame an old woman. Nothing has changed with them, everything is somebody else's fault.) read more

Fowler Gun Room - They beg for forgiveness, then make excuses and insults. - Guns & Ammo Near Me - Orange, California

Oh Boy Joey Joe took my money lie to my face and ate my money up like it was evening candle and wine dinner ! Good staff, knowledgeable BUT... dont you dare hand them ur money unless you one thousand % sure of whatever it is you buying ! read more

Excellent Service! Professional Sales team focused on education and safety. Highly recommended. read more

Great non franchise gun shop. The staff is very knowledgeable and friendly. Will be returning for future purchases.

There's a reason Fowler's doesn't post gun prices on the web or social media. They are 40-50% higher on their prices than their local competitors. Make sure you do you research if you go here as this place is looking for victims not customers. read more

Discovered this place on a whim and the team here are a wealth of knowledge about guns. Will be coming back soon for another one

Great gun store Great people. Service is immaculate and everything is kept neat. They have a great selection of knives #benchmadehq

Awesome experience and The best Customer tons of patience, detailed and thorough service ever witnessed in the last 4 years of gun and ammo shopping . I been to Ammo Bros, 2nd Amendment, Grizzly, LAX, The shootist, pawn shops and a few other I can't remember and this is the far best priced and the best service I ever got . I was helped by a professional gentlemen salesman named Joe. He didn't make us feel rushed and the nicest guy you will ever meet . He treated us with dignity and treated us like VIP's. I live in Perris and this gun shop was definitely worth the hour 1/2 drive. I had bad goofy experience in many of my local gun shops in my area Inland Empire. However, here is where I will make my gun purchasing home. Most other Gun shop owners in this side of my town where I've patronized look and feel even more like dooky at this point . Fowler was pretty Epic!!!!! read more

Looking for a gun shop with solid customer service - this isn't it! It starts with a 30-45 minute wait (or longer) on the sidewalk outside the store. Next you get ushered in by a salesperson who gives you about half of their attention and offers up gun brands you've never heard of (Etro?) at prices that exceed what you'd pay for quality name brand products elsewhere. Got a concern after your purchase - good luck mate! They don't answer the phone when you call (don't believe it, give them a call now), they don't respond to voicemails, and they don't follow-up on the email address they provide on their answering machine (don't believe it, give it a try). Your only option is to go wait out on the sidewalk like beggar hoping the Gun gods inside will have mercy on you and help you with a concern they caused. Seriously folks, just take a 10 minute drive up Tustin Ave to Turners to be treated like a valued customer and get the gun you want at a fair price. read more

this is great place for ammo and guns as well as accessories/ people are friendly and knowledeable and out to help you find what one needs, i have bought many items from them. read more

If you're a new gun buyer like me, this place isn't very helpful at all especially if you get certain employees. Both times I went, I unfortunately got two different Lattino guys to help and both were unhelpful, unfriendly, and generally poor service. The older (white) employees were much more helpful with other customers. When I walked in, the guy helping me just looked at me and didn't greet me. I asked about a gun I wanted and he said they didn't have it but they had other guns by the same maker. I asked if the gun they did have was similar to the one I wanted and he said they were exactly the same. Well, no they weren't, because one is a . 45 and another is a 9mm. And one gun is a lot bigger to hold and heavier than the other, and they also have different sights. Throughout the whole thing, he never asked me any questions and just acted annoyed like I didn't know what I was doing and was wasting his time. Just picture a guy taking a lot of deep breaths and having his hands on his hips and looking at you occasionally like you're an idiot, that's what he was doing to me. I really wanted to buy a gun that day so I bought the . 45. When I came back 2 weeks later to pick it up, another Latino guy helped me with ammo and he had the same attitude as the last guy, no questions, just acting annoyed that I was asking basic questions. When I was checking out, I asked him if he had any basic safety tips and the guy said to me "That's on you." So unhelpful. Eventually, he showed me that the hammer had to be pulled back before the safety could be engaged. This type of attitude for new buyers is no good. This place charges $100 over msrp for guns because of covid panic buying. On the plus side, they do have a very good selection compared to the 3 other gun stores I went to (who were all sold out.) My advice: if you are a new buyer, you may not have a good experience here, especially if you're unlucky enough to get one of the Latino employees. Ask for a different one if you can. Come here prepared on what you want to buy (check their Instagram for current stock) and be prepared to pay above retail price for everything. Other people are exactly right about this store when they say customer service is pretty bad and there's a terrible attitude with some employees here. read more

Decent inventory, but typically priced higher than most other dealers. But what really turned me off to Fowlers was the rude, arrogant attitude and clear misinformation on gun laws I received from them TWICE in the past couple years when I tried to do a interstate, intra-familial transfer of a handgun from my daughter in Colorado. First, Fowlers said all I needed was to submit the Report of Operation of Law or Intra-Familial Handgun Transaction form and $19 fee to the CA DOJ within 30 days after taking possession. WRONG. This only applies to INTRA-state family transfers, i.e., if we were BOTH CA residents. My daughter is a CO resident. INTER-state. Thus FEDERAL law controls, not state law ... so the transfer must occur like any other out-of-state PPT: It MUST go through an FFL and a DROS must be done. What Fowlers suggested would make me a felon. I told them this ... they just insulted me in response. Then they asked if it was an "off roster" handgun. Yes, it was (both times) ... to which they responded an off-roster handgun couldn't be transferred from out of state. Again, WRONG. FFLs here in CA commonly transfer off-roster handguns through facilitating private party transfers or out of state intra-familial transfers, through the DROS process all day long. Dealers can't SELL off-roster handguns, but they CAN facilitate a transfer of one. Next, I said she was driving to CA with her legally owned off-roster handgun and would do the transfer in person ... and Fowlers said she couldn't legally travel into CA with an off-roster handgun. Yet again, WRONG. It is completely legal for her to travel to CA in possession of her legally acquired off-roster handgun, transported unloaded in a locked case ... as long as any magazines greater than 10 rounds remained in CO and it doesn't have a threaded barrel. And since she can legally transport it in CA, she can just as legally walk into an FFL with it to perform her end of a face-to-face intra-familial transfer. At this point Fowler's just said "we don't do those transfers". I.e., they had ZERO intellectual curiosity (or integrity) to even investigate what the law actually says. So I drove five minutes down the 55 freeway to Ammo Brothers. They did the transfers with the DROS no questions asked, routinely, painlessly, like they've done it hundreds of times. Fowler's high prices are typically enough to encourage me to shop somewhere else ... but their incredibly rude and arrogant behavior in handling a routine legitimate inquiry, and then refusing to acknowledge that they were wrong, is cause for me to never shop there again. read more

Went there today to ask about the best home defense shotgun ammo. I saw a man walk in the door and I left my vehicle to go into the store but the door was locked! Apparently they didn't want my business. NO-GO!!! AVOID!!! HEADS-UP:This store is going out of business so AVOID!!! I would give them ZERO stars but YELP! says I have to give them one :( read more

My favorite family owned gun store. The staff is knowledgeable and very patient with their customers. Due to covid-occupancy is limited and the line to get inside can be long but well worth it. They always have a cooler filled with ice and water to make the wait a lil more comfortable. I'll never go to another chain retailer like Turners. These guys actually care about you and your safety. Keep up the great work ! read more

Really friendly place. The people working there know their guns and ammo. Dolton has been so helpful. Definitely recommend Fowler .

LONG TIME CUSTOMER! Returning customer for many years. Weather it's pistol, rifle, shotgun, reloading supplies, accessories, sights and collectible firearms they have it, or firearm transfer. I never had a bad experience every time I gone there even it's under the new ownership nothing has change. Joe has help me in the past as well as the old owner but she retired to Reno. Warren help getting my papers process this time and Sean getting me all setup. Thank you! Awesome customer service as always even with this time of pandemic. So, if you need a firearm, ammo, reloading supplies and accessories Fowler's Gun Room is D place! If the gun is not available they can order it for you. read more

Because of current shortages I decided to try Fowler several years after giving a poor review in which I granted them a two star rating based solely on inventory, however this is a more detailed account of my interactions with Fowler. I noticed most of the 5 star ratings are from first time gun buyers. I was not a first time gun buyer when I entered the Fowler Gun Room, I have owned many guns over 22 years, I reload my own ammo, and I wonder how this place continues to exist. First thing you can expect when you go into the Fowler Gun room: You will pay exactly what they think you should pay. Everything there is overpriced and you can get the exact same item, literally anywhere else, for a lower price. Heaven forbid what you need to buy is ammunition or reloading related, because they will raise their prices to match the ridiculous postings on Gunbroker. For those who have never gone anywhere else but to Fowler's for reloading supplies, a box of 1000 primers should costs $40, not $150. And yeah, even in this shortage other gun retailers have not raised their prices to this extent because they are not douchebags. Second thing you can expect: Waiting. They will help you when they are G**D*** good and ready. Salespeople chatting with each other behind the counter avoided eye contact with me as I stood there waiting, so I took initiative to ask for help from them and was promptly redirected to another salesperson currently talking to another customer and told that person would help me when he was done. This literally happened. Third thing to expect: Bad Advice. I can see why a first time gun buyer bereft of knowledge to all things firearm related would be enamored by a seeming wealth of information from a salesman behind the gun counter, and I can equally see how validation by filling said vacuum would be a mutually endearing experience. Having heard some of that knowledge however, I felt nearly compelled to stop a couple outside the store and tell them, for both physical and financial safety, to wipe the last 20 minutes of garbage they heard from their memory. Everyone has their opinion on home defense, but a hollow point in just about any caliber, much less the .45 ACP recommended by the salesperson for its "stopping power," will routinely over-penetrate 6-8 panels of sheetrock, not defy physics and magically lose all kinetic energy upon contact with the first wall. Any bullet discharged in a room built out of drywall and 2x4's by all be the smallest/weakest cartridges will not terminate their trajectory in that same room. Additionally, the judge will categorically reject "The guy at the gun store told me..." as a defense when trying to explain your version of reasonable use of deadly force under California's "Castle Doctrine". Fourth thing to expect: Just a bad attitude. Because a Fowler salesperson has never heard of a part you need, this means it doesn't exist, and he thinks you are an idiot who knows not of what you speak. Outside the Fowler Gun Room, this part most certainly does exist as an essential component of reloading, is referred to by the term used in his presence, and no one can reload rifle ammo without it. Other than that, good selection of firearms and accessories (to end on a positive note). But no pity star this time. read more

I am a new gun owner and did my research first. I went to 5 different shops and got a wide range of experiences. The big chain could not have cared less and barely paid attention to me. A few other shops were nice and helpful but had limited selections. This is the sweet spot. A mom and pop shop with a great selection of both new and used guns. You can tell the employees have been here forever and if you are honest and just admit you are a noob--they take the time to work with you. The prices are not the highest and not the lowest but you expect that from a mom and pop shop and you are paying for the experience and care given. It can be a bit annoying when you go in and have to wait a few minutes on line--but the line itself is evidence of a good shop that cares about its customers. I have now bought two pistols from Fowler and they are my go to shop. read more

First off It sucks that in these times a local gun shop that I would love to continue to support has to charge so much more per gun than any other shop out there. I truly wish they would come off their high horse and realize they're axing their customers one by one by charging them ridiculous prices. Last thing I will say is I appreciate supporting local family owned businesses but will not support this place not another purchase more. So have at it y'all and enjoy getting boned 300% -500% more than anyone else read more

The best service in town and would never go anywhere else I am a lifetime customer I love this place

My private party transfer was denied today. Older hispanic male employee, probably manager, abruptly interfere's with my transfer which began with Glen who's a really helpful employee I've personally bought many guns from over at Stockade. Manager comes up with a hilarious excuse about the gun being "unsafe" even though us gun owners know that gun OWNERS can be unsafe, and guns don't fire themselves lol. I thought you were gun experts, but scared of this gun??? Lol Even without the bs excuse, the guy's body language, tone of voice, and eye contact made it clear he was gonna refuse the service they're supposed to provide. Horrible experience. read more

Badass gun store Came in thinking it was like some other gun store like ammo bros or turners but no way. I loved all the guns and the workers were just so helpful and friendly. I will definitely be returning and making all of my purchases here :) read more

I was very impressed with Sean and his team. They were super calm, easy to speak to and very resourceful. I went in for a glock but ended up going with the CZ. I ended up doing more research after purchasing and my research confirmed they knew what they were doing. Priced right also... thanks again guys. read more

Fowler Gun Room - CZ 9mm - Guns & Ammo Near Me - Orange, California

I just had another amazing experience at Fowler. They are so helpful and knowledgeable. I won't go anywhere else. There's no waiting since there's plenty of staff members ready to help. read more

Sean and Ryan were both amazing! Fowler gun room is hands down the premier location to purchase a firearm. Professionalism at its finest I highly recommend this store!!! read more

Another fine gun shop with a good selection of reloading stuff and guns and ammo! The staff is very helpful and kind.

Looking to make my first time purchase and I had no clue CA was this strict. WOW! I stopped by FGR as I needed more information regarding a local FFL and to shop for a sidearm. I met Larry, who turned out to be a phenomenal Gun Salesman and just a straight up cool guy. He instructed me on what was necessary to obtain my sidearm and administered the FSC test to me. His tips and knowledge was spot on. He even cracked a joke on me about losing faith as I got two answers wrong. Though I wasn't able to select FGR as my FFL, I at least wanted to leave a positive review for the exceptional customer service. Thank you, Larry. read more

Customer service was spectacular! Bought a Next belt and the sales associate cut the belt to size for me in store! We will definitely be back. read more

Major Problem, super shady! I purchased a gun and went to pick it up after the waiting period. When picking it up they said I already picked it up! I said I didn't, they pulled up the date, and sure enough I wasn't in town!! They gave the gun to someone else!!! Called me later that day and said I can pick it up, but had to claim I picked it up a week earlier when the other person picked it up! I said no way! They said fine, come back and do new paperwork again or get reimbursed for the gun. If I get the gun they'll waive the application fee, which I pad for the first time!! So all I got was the money back for the gun, and not the additional application fee. These guys are shady, and rude!!! I will never go back!!! read more

Big thumbs up for the outstanding customer service. Looking at you Sean and Dalton. Large selection of firearms. Knowledgeable employees and I got a cup of coffee too. read more

Friendly staff, amazing selection and very honest people to deal with. It's hard to find this nowadays at any place of business. Family owned and operated, they know everyone by name and go out of their way to help you. They also have layaway options which make it even better. If you are looking for something you can't find you will find it at this place. Check them out. read more

I pass Fowler 100's of times a month. I live just up the hill and have never stopped. The reviews have always been not so good. I'd heard that things had changed so my wife and I stopped in looking for a specific shotgun caliber for upland game. Not only did I find an excellent quality shotgun and a good selection (none from China like others carry), but we had great service from Joe as well. Very happy with the selection and the help. This will be my main source going forward. read more

Great service and knowledgeable every time I go. I was able to do my test for my gun permit here and since then have now purchased two guns. The staff here makes you feel so welcomed and know so much about each weapon and history behind it. Definitely recommend this location if you want too notch service. read more

Today, I finally had the time, to wait in line to make a return, of two ammunition magazines. The magazines are still in the packages, never taken out of the box,price tags intact, and I have the receipt. Big Surprise, they refused to give me a refund, said it was over 30 days,. I will not be giving them any business in the future, and would like everyone to know about my experience , so they will not get burned, like I did! read more

I stoped by Fowler's this weekend to purchase some ammo and started talking with Sean. He was very engaging and super helpful. After a few minutes, my ammo purchase turned into a gun purchase as well. Sean and his staff were so polite and accommodating. It was one of those rare buying experiences that was an example of what good salesmanship and customer service should look like. My other past experiences here have been similar as well. That said, if you're thinking of going to Turner's for guns and ammo, don't bother. There's a night and day difference between the two. The folks at Fowler's are a class act. Thanks Sean! read more

Great customer service. First time purchase. My salesman, Keith, was very patient with me. Will definitely go back again to buy another one. read more

Fowler Gun Room - This is what I bought. Felt comfortable in my hand. Easy to pull the trigger. Very lightweight. - Guns & Ammo Near Me - Orange, California