Fantastic customer service and high quality work. Recommend. They did an excellent job on my…read morefamily's Pool.

5 hours late to do my pool tile. Ryan had quoted a price on the phone. He tried to charge $50 more…read morebecause he "couldn't remember what price he had said". He changed ALL the settings on the pool: pump, timer, auto leveler. It took weeks to get the pool running correctly again. He absolutely did not need to touch anything. Less than 3 months after the cleaning, scale was back. He is not returning my texts, or calls. Dishonest, arrogant, condescending, rude, & thoroughly unlikeable. I wouldn't recommend him to my worst enemy.

Highly recommend A & J Pool Service and Repair. Our pool was filled with algae. AJ was very…read moreresponsive and immediately helped solve the problem. Very professional and trustworthy!

These guys where very knowledgeable and friendly. Showed up on time with no upfront payment and…read moreoffered a good price to replace my pump. They took apart my pump and show me exactly what happened... it was fried!! Water got in and burnt out the drive! It's hard to find honest and these guys proved to be honest.... Give them a chance.

We took many bids, and were impressed with this family owned multi-generation business. As some of…read morethe other reviews have stated, this process is not cheap but this company is very fair. You certainly get what you pay for in this case a beautiful remodeled pool. Our pool was a plastered pool over 30 years old and was in desperate need of a redo. The job starts with Mike Jr. coming out to measure and answer questions and returns an estimate the next day. After our decision was made the whirl wind began, I mean that in a good way. I enjoyed the entire process from jack hammering out the old plaster to watching new pipes being rerouted to picking out tile and pebble sheen and designing our new baja shelf. There are not a whole lot of options for an older pool as far as the cap tile is concerned unless you want to rip out all the old deck and use stone which can get pricey, we decided to go with a new cap tile and selected brown with a blue/grey/brown waterline tile. We were not sure how this would turn out but I am so glad we went with the choice. Our backyard is earthy and natural and this looks soo classy, we chose a lakeside blue for the pebble sheen and Mike Sr. put some extra bling in there for me and I LOVE it! We also added a baja shelf and a couple turtles to the bottom of the pool. Mike Sr is very communicative, patient and answers all questions via text right away and even put up with my indecisiveness about the depth the baja shelf and held an Adirondack chair in the air where it could possibly go to show me a visual. I appreciated that. Overall we are very happy with this company from start to finish very professional, clean, timely and if you are looking to make your backyard an oasis and not break the bank, we highly recommend Creative Pool Plastering Company. Thank you to the entire crew and Mike Jr. and Mike Sr! The Bonkoski's Mike and Kari

We hope our review spares other consumers from an expensive disappointment. We checked the BBB, AZ…read moreROC, and reviews. After 5 bids, we chose Creative Pool Plastering (CPP) to resurface our pool. From day one, CPP was careless and lacked respect for our property. They crunched our downspout and damaged the pool deck, without apologizing or repairing. After job completion, March 20, 2025, they started refilling the pool before they left. They left debris in the skimmer, tire tracks on the driveway, and had not removed the sticker on the new drain cover, now under water. We had to call Mike Sr again, to have them return to finish cleaning up the site. Our expensive disappointment with CPP is the color quality and appearance of the new Mini Pebble Finish. During refilling, we noticed a blotchy appearance to the color of the newly refinished surface. Over the next few weeks, areas lacking color became larger and more prominent. April 28 we contacted Mike Sr about this issue. I have a picture, taken on April 29, clearly showing the loss of color on a large area of our pool bottom. Mike Sr did not come to see our pool until May 14. He said he saw the issue right away. He asked to see the recent Today's Pool and Patio Water Analysis that we had been doing weekly, since startup. The test results were within the recommended range. Mike Sr took a picture of these printed test results, said he would talk to his material supplier, Randy, with Universal White Cement company, and he'd get back to us. After 115 days, on September 6, we still had heard nothing and contacted Mike Sr again. Randy finally came to see the pool on September 22. After another 30 days, on October 22, we still had not heard back from Mike Sr. We contacted an attorney who advised us to give Mike Sr one more opportunity to remedy the color loss of our pool finish. We notified Mike Sr that we had spoken with an attorney. He immediately responded. This was the first time during the prolonged period of Mike Sr's inaction and lack of communication, from May14 until October 22, that he immediately responded. Mike Sr's response was that Randy's report claimed the pool chemicals were out of range on September 22. As we previously stated in this review, the documented water analysis shown to Mike Sr on May 14 was within normal range. Within 39 days of CPP's completed work, we saw many areas of inconsistencies in the pool's finish as evidenced in our pictures,. Rather than standing behind CPP's work and materials used, Mike Sr said he would schedule a "Courtesy Inspection" with the ROC. The ROC investigator, Lisa, was scheduled on December 22 and we received her findings on February 3, 2026. Lisa's findings acknowledged there are many areas where the pool finish is lighter in color. At the inspection, we showed Lisa the April 29 photo of the defective color of the pool finish. Lisa's findings stated she couldn't make a determination based on photos she did not take. Lisa told us that our pool chemistry reports would not be of benefit in her determination. The inspection only addresses the quality of workmanship, not the quality and durability of the materials they use. The findings state the ROC standards hold the contractor responsible for an acceptable pool finish for only 30 days from completion. Mike Sr never contacted us after the ROC inspection. We are left with an expensive disappointment. We do not recommend Creative Pool Plastering.

We are so please with the job Chase did on our pool. He was able to get all the calcium off the…read moretiles abs remove stains in the pool that other companies have not been able to in the past. Highly recommend, then for the quality, service and price.

One N Only Pool Tile Cleaning & Repair…read more Chase & Melinda operate a "Best In Class" specialty business in pool tile cleaning and repair. I contacted a minimum of 15 businesses for tile repair. Most organizations didn't bother to reply, if I was interested in repair only. In fact, I received a personal reply from only 3-4 businesses. Most companies want to conduct a total remodel of the entire pool's tile. He is an expert in estimating your project by personally evaluating the issue. Chase was honest and upfront with a competitive bid. He completed the work himself and uses no subcontractors. His work was completed in a timely and professional manner, including clean up. If you live in the North, West, NE & NW Valley I highly recommend for you to consult with One N Only Tile Cleaning & Repair for special swimming pool tile issues. I couldn't be happier with the end result!

Had an old plaster pool that was in need of some TLC reached out to multiple companies to figure…read moreout timelines and costs. Pool Remodeling Brothers came through, they were competitively priced and there timeline from start to finish was just under 2 weeks. The final product looks amazing, can't wait to enjoy it this summer! Will definitely be calling when I'm ready to redo the pool deck.

Someone on Nextdoor recommend Pool Remodeling Brothers. Based on their recommendation I reached out…read moreto Jose for an estimate. They were responsive and got our pool fixed within a week of contacting them. We had some cracks in our pebble in the steps and we couldn't get anyone to call us back or do the job because it wasn't worth their time for what they would make on the job. Because they took on our little job we will be using them for our pool remodel in 2-3 years because our pebble is old and wearing out.

We've only had our pool for a little over a year, but we immediately had problems with ugly buildup…read moreon the tiles of the water feature and the spa spillway. I'm so glad we heard about BullFrog from a friend! They were so easy to work with--very communicative and prompt! They also did an AMAZING job of restoring the shine to our tiles. Our pool looks beautiful! We will be calling them out once a year to keep our pool looking lovely.

Just had our pool done. Technician was so nice and professional…read more I will definitely be using them again

I called to get a bid for tile clean and acid wash. We set up an appointment between 10am and noon…read more There was no contact by 12:15pm, so I called. The receptionist, Dawn, said the owner must be running late and she'd contact him then call me back. Fifteen minutes later she called and said the owner said we needed to have the pool polished and they couldn't do that for 3 months and that would be too hot to drain the pool. Why I had to wait 2 and a half hours to find out they couldn't even service my pool was amazing. I had other questions, but Dawn couldn't answer them and eventually said have a nice day and hung up. If the owner makes someone wait 2 hours with no phone call then tells the receptionist to tell me they can't even service me, then I'd hate to see how bad the actual service is. 4/12/17-The owner called and was very nice. Not the owner that didn't make the two hour window, but at least I received a phone call from someone. He tried to offer discounts and help, but I don't review to get discounts or freebies. So I said thank you, but based on the none call I just wouldn't use your company. I moved my review to 3 stars for his effort and hope this was just a one time thing for the sake of his company.

I'm not impressed. I had some tile work done by them last year and it was already crumbling this…read morespring. The guy came out and fixed up the grout but said he had to come back to replace a tile that was supposed to be fixed because I needed to lower the water level first. So I lowered the water level for the day he said he'd be back. Then a day passed. Then another. And another. So I gave up and refilled the pool. That was a week ago and I still haven't heard back from him. I guess he's not coming back. I am done with these guys. Forever.

We recently hired Cactus Pools and Remodeling for a pebble tec repair at our home in Scottsdale,…read moreand we couldn't be more pleased with the results. The original pebble tec around the stairs had been cracking and breaking away into the pool, and it was in serious need of repair. Giovanni did an outstanding job matching the original pebble tec as closely as possible, making the repair blend seamlessly with the existing finish. His attention to detail was impressive. As an added touch, he incorporated a subtle turtle design into the pebble tec on the stairs, which turned out beautifully and added a unique, custom element to our pool. The workmanship, professionalism, and care throughout the project truly stood out. We are extremely happy with this company and will definitely be calling Gio again when we're ready to resurface the pool in the future. Highly recommend.

The young owner did an amazing job with our pool. He cared about our project and it came out great!read more