We lived in a Rockwel property in Squirrel Hill for 20 years and loved it. We had a great…read moreexperience with Rockwel. The location was perfect & the place was old (like most places in Squirrel Hill) but well-maintained & comfortable. The landlords responded quickly if anything needed repair, were fair & reasonable to deal with, and the people they employ are so nice. We'll miss this place & these people.

I lived in a Rockwel Realty property for 1.5 years in the Pittsburgh area. My overall experience…read moreunfortunately was not great due to the poor experience I had with having to sublet my share of the lease. The process to sublet starts with paying 1/3rd of total rent in order for them to begin the paperwork. Then the paperwork for the subleaser is complex, time-consuming, and requires things such as 3 years of tax documents, credit check, background check, and proof of income. In addition, if one person on the lease sublets then none of the other people on the lease are able to sublet during the remainder of the lease period. I was informed over the phone that there was no security deposit due for the subleaser. I asked this multiple times because I wanted to make sure I had this very important detail correct. When I finally found a subleaser who completed the paperwork and was approved, at the very end they requested a security deposit to be paid that day. I felt awful for my subleaser since I told him that there was no security deposit due. This was incredibly unprofessional on their end and caused complications on my end. In addition, the phone customer service representative of Rockwel Realty was unprofessional, rude, and impatient. It's a shame really because I thought the property itself was decent for the price. I would never recommend renting a property through Rockwel Realty, especially if you plan on subletting at some point in time. Not a good company.

I love having Jenna and miranda as management. they are always kind . if there is an issue they…read morewill listen to you and try their best to solve the issue I thank whom ever for them being here I hope they stay for a long time. fieldbrook bldg. thank you Jenna and miranda

Theyre cool, until they feel like they can get more money out of you or the property. That's when…read morethey start intimidating, threatening, and harassing you until you either move and they raise the price or pay them a bunch of money. I had random inspections, rude argumentative phone calls, and false violations placed on me. And when I refused to take the harassment I got a rude phone call from some lady named Grace. I was later apologized too and told that they "take pride in our properties," which is funny because anytime they came in I had to fix my lock because they didn't even know how to use the door properly. So weird to take pride in a place you've clearly never stepped foot in. And clearly the guy apologizing just wanted me to shut up, he didnt really care. Bad company, bad properties, and even worse most unfulfilled petty and pathetic people. Like imagine taking pride in harrassing college kids seeking for housing. See? Pathetic.

DO NOT RENT FROM THIS COMPANY. RED FLAGS IMMEDIATELY UPON MOVE IN CONTINUE TO WORSEN. I cannot…read morerecommend Real Property Management (RPM) based on my move-in experience. It's been 24 hours and a total nightmare move-in! My new place is absolutely inhabitable upon move in-and there is zero concern from Claudette, my property manager, who has been dodging my urgent correspondences. Before my lease began, I repeatedly asked for early access to the property and several updates about the garage. Claudette, assured me that early access wasn't possible because the team was still "working hard" to deep clean the home and that it would be completely move-in ready on July 1. I relied on those assurances when planning my move. When I arrived with a vehicle full of my belongings, the home was nowhere near move-in ready. The cigarette odor throughout the house was so overwhelming that it triggered a migraine after only a couple of hours inside. The walls were drenched in sticky nicotine sap that my body absorbed just by being in the room. The home still needed extensive cleaning, the garage was not even accessible, and the kitchen was in an alarming condition. The cleaning company's own report later documented heavy dirt, grease, biological contamination, and the removal of rodent feces from the kitchen cabinets and drawers before they could even be disinfected. That should never be the condition in which a home is turned over to a new tenant. Instead of unpacking, I spent my move-in day begging desperately for human communication with RPM, documenting the property's condition, communicating with cleaners through a language barrier, trying to determine where I would stay, and being sent maintenance requests asking me to coordinate repairs that should have been completed before I received the keys. The biggest disappointment, however, was Claudette's communication. Despite multiple emails, photos, videos, and requests for updates, I was largely ignored. I repeatedly asked for a phone call but was instead directed back to the maintenance portal. At no point did she ask whether I had somewhere to stay after it became obvious I couldn't move into the home, nor did she provide a meaningful timeline or clear plan for resolving the situation. I chose RPM because I believed I was renting from a trusted, professional property management company. Instead, I was left without a move-in-ready home on my lease start date, wondering where I was going to stay, while trying to manage problems that should have been resolved long before I was handed the keys. I cannot WAIT for the next 364 days to be over!!! DO NOT RENT FROM THIS COMPANY. This experience fell far below the standard I expected from RPM, and I sincerely hope management reviews both the condition of this property and the way this situation was handled. Based on my experience, I cannot recommend renting through this company. DO NOT RENT FROM THIS COMPANY!!!!!!

As a homeowner who used them for their management services, I felt that the experience overall…read morecould have been MUCH better. The first few months of my new renter in the property was fine, however, the last 4 months of the renter being in the property it got to where they were falling behind. First it started as the renter only paying partial, yet the management company kept their 10% of what was paid, I feel they shouldn't have withheld anything until FULL payment was received as they didn't do their part, which was to collect the FULL rent. If you allow pets in your property they charge the tenant a monthly fee, that isn't passed along to the owner so that's pure money for the management company. If the tenant is late on rent the management company collects and KEEPS a late fee, which should go to the owner not the management company. In your agreement with them you allow them to complete work orders up to $300, but the kicker is that they then charge you not only the amount you have approved up to but also 15% on top of the total!! And when they close the work order they don't provide you with a detailed invoice so you have no clue what you have paid for. My biggest complaint about them, above all the fees they charge the owner and how they withhold their money before everything is collected, is that the property managers who manage the properties are never in the office to answer your questions. So when you call in or email to speak to them it goes to voicemail, you get an out of office message that they will be out for 2 WEEKS, and then they never respond back to you when they are back. In my opinion just manage your property yourself or find a different company. If you're a renter go find another property to rent that isn't by this company. I have worked in property management before and should have management my own property myself.

Recently took over my lease within the last 1-2 years. Has been absolutely pleasant while have…read moretaken over to manage the property I rent. They are very responsive and friendly. The house is an older home so it has had some tweaks but they have been very helpful with the needs. I would definitely recommend them to others.

I was very fortunate to have found Jeff Stanley when I first started looking for a house in…read morePittsburgh. As my Realtor, he helped me find the right house in the right neighborhood for the right price. He was very patient as I traveled all over to look at homes over several years(almost four to be honest, I was very picky) and cautioned me about making unreasonable offers, as this was my first experience with buying a home. In short, he was always on my side working to make my house purchase as simple and successful as possible. The best part about working with Jeff was that he was always more focused on answering my questions, giving me good advice, and finding homes that met my needs than he was on closing a deal. I would recommend him to anyone.

In March 2015, I purchased a 5 bedroom 3.5 bath home from Pittsburgh Property Guy in the city's…read moreeast end. The 90 year old home was completely stripped down to the studs and renovated by Pittsburgh Property Guy. After living in the house for nearly a year, I can attest to the very high level of quality and craftsmanship that he put into this home. The home inspector even commented to me prior to purchasing that he's seen a lot of renovated homes, and this one was clearly done right. He used high end finishes like Brazilian Cherry floors, granite kitchen counters, and marble in the master bathroom. He also took the time to have the brick cleaned on the outside of the house, exposed and restored original woodwork, vaulted the 3rd floor to create even more livable space. Everywhere you look, you can see that time and thought was put into the final product. It's been so nice having friends and family comment on the beauty and quality of the renovation too! Aside from the quality craftsmanship, Pittsburgh Property Guy himself provided top notch customer service to me when I had questions or minor issues that I encountered. He worked with me directly via phone and email, and was always very quick to respond. It was clear that my happiness as his customer was important to him, and that's not something that should be overlooked! If you're thinking about buying one of his properties, you're in safe hands.

My wife and I owned rental property in Pittsburgh, PA that had been vacant for several years. We…read morelive in another state and owning this property became a huge financial burden and we no longer wanted it. The property needed lots of repair work and the cost of maintaining it was piling up. I reached out to a few investors in the area regarding selling the property and was extremely grateful that I connected with Nick from the Pittsburgh Property Guy Team. When I spoke to Nick, I immediately felt comfortable. He was very professional, knowledgeable and friendly and offered solutions. Thanks to him, the entire process was smooth, quick and easy. He kept me updated every step of the way from the time they made an offer to close. It was a pleasure doing business with the Pittsburgh Property Guy Team and we highly recommend their services to anyone.

If I could get 0 stars I would. RUN FAR AWAY AND DO NOT RENT! WATER DAMAGE, NO HEAT, MOLD…read more Know your rights people!!! CALL CITY OF PGH CODE ENFORCMENT!!! THEY WILL COME AND HELP. Aaron Smay and Riva Ridge Reality left me in an unheated house all winter and told me per the lease no space heaters. They knew from the day I moved in there was water damage and staining showing this yet after multiple complaints did nothing. The entire place had moisture readings of 99% moisture in my walls. I got sick and ended up in the ER from mold exposure and they have done nothing to fix the situation or help me. I chose to leave the apartment before the lease because of all these issues alongside with many other maintenance issues including not having a secure entry in the house. I lost all my things to the mold. Still dealing with sickness. Having to move and start all over when I didn't even get a year there. Terrible company and the worst apartment rental experience I have ever ever encountered. I ended up calling the city code enforcement who reassured me I wasn't crazy, these were all HUGE ILLEGAL ISSUES that Aaron was brushing under the rug. I'm sorry to anyone at 5518 BROAD ST

changed my rent date from the 20th to the 5th. they still took the money out on the 20th and…read morerefused to give me any explanation other than "we cant, call your bank". Cool, i have no money for groceries now!

Have been using his services for years. Without any complaints! Very kind owner. Knowledge…read morepersonnel. Reliable services. Recommended a few friends this year for their taxes as well.

I have never had any problems as a tenant at the Carlyle Arms. My experience has been very…read morepositive over the years. The building is well-maintained. If I had a problem, it was taken care of immediately by maintenance.

This company is completely dishones. They do shoddy repairs - that's when they actually do them and…read moreit are nowhere near up to code. They have zero respect for your rights as a tenant because they will just show up out of the blue and try to enter your apartment without notice. They do not care.

The building is very safe and centrally located to grocery stores, Target, etc. and has cute…read moreresident events, which is great, but the rent is very overpriced for what you actually get. Almost $2k for a view of the other building, no in-unit washer/dryer, and older appliances compared to the other buildings in the complex? No thank you. There are plenty of other buildings that will give you more bang for your buck or if you are ok with this price range, there are other buildings in East Liberty that are better quality. The management office also feels that it isn't an invasion of privacy to schedule tours for prospective residents for the exact unit you want WHILE you are living there as soon as you mention you're moving out. So unprofessional. You get 24 hours notice before a tour. Why give notice at all if you're just going to show up anyway? I've never seen this done in other buildings I've lived in before. It makes the vibe more business-like than actually living in a community. All they care about is your money. I really do like Walnut Capital overall, but the Walnut on Highland property itself is overpriced and unprofessional in their policies and communication with residents.

Beautiful building and well maintained and great atmosphere Amazing staff who invest in a good…read moreexperience for tenants.