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Fox Rent A Car

1.7 (595 reviews)
Open 5:00 am - 12:59 AM (Next day)
Updated 3 months ago

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People waiting to get their car for over an hour. Only 10 people in line
Tyler K.

How about having a full staff available to help with patrons trying to get their car? These jackwagons have one guy working overnight and 30 people needing a car. Takes him 15 minutes per customer to get them checked out. Never again. Absolute joke of a company.

Sunil R.

I have had bad experiences with Fox before but decided to try them 1 more time. I don't think I will use them again. The staff seemed disinterested and curt. The car had a lot of scratches and was not cleaned well. When I went back to the counter, he said "take a video so they don't charge you for the damage"....ok then.

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4 months ago

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3 months ago

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6 months ago

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2 months ago

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2 years ago

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9 days ago

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3 months ago

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2 months ago

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4 months ago

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2 years ago

Business owner information

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TeamFox S.

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2 months ago

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7 months ago

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9 months ago

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2 years ago

Business owner information

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TeamFox S.

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1 year ago

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11 months ago

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1 year ago

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7 months ago

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7 months ago

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6 months ago

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8 months ago

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1 year ago

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9 months ago

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10 months ago

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1 year ago

Grandmother died and they would not let me change the rental to be in my wife's name. Will never book with Fox again.

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11 months ago

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10 months ago

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Ask the Community - Fox Rent A Car

Has anyone had a problem with them if they reserve a car but don't pre pay?

Yes, try another company. My plane was delayed and they canceled my reservation even after i called them and told them what time we would be in. They then tried to rent me the same car at three times the rate.

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Review Highlights - Fox Rent A Car

The check-in, car pick-up and car drop-off were super fast and the staff was very helpful and very friendly.

Mentioned in 6 reviews

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National Car Rental

National Car Rental

4.1
(326 reviews)
0.1 mi

Ten years have passed since my last review of National at TPA, and it felt like the right moment to…read moreoffer an update. A lot has changed around the airport, but National continues to deliver the same dependable experience that made me a fan in the first place. Tampa has shifted all rental cars to a separate facility that you reach by shuttle train. The ride takes about five minutes, it runs smoothly, and in the handful of times I have used it, I have never had a delay or a hiccup. It is an easy, predictable part of the arrival routine. National is simple to find, and as an Emerald Aisle member, I still get to bypass the counter and head straight to the garage. I used to be Executive, but I am regular Emerald now, which means choosing from a slightly lower tier. That was not a problem today. For this visit, I specifically wanted a minivan and had my pick of at least a dozen, walking right past a row of SUVs and sedans to get the most boring and generic one with a Florida tag. Exiting the facility and heading to downtown was just as smooth. A friendly agent checked my ID, waved me through, and I was on the road within moments. The van itself was spotless, had fewer than 2000 miles, and ran without a single issue for the entire week. Returning the car was equally straightforward. The signage is clear, the lanes are well marked, and the whole process moves quickly. I had the email with my final receipt before I even stepped back onto the train to the terminal. National at Tampa continues to be a reliable choice for me, and I expect to keep renting from them whenever I fly through TPA. [Review 44 of 2026 - 2228 in Florida - 25234 overall]

Best rental I've had in a long time. From the great selection and how clean the vehicles were I'm…read moreglad I came back to National Emerald. The check out and the return process was very smooth and without any issues at all. The did a great job of providing us just what we needed for this trip. Glad I'm back to National.

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National Car Rental
Chrysler Pacifica from National Car Rental
Chrysler Pacifica from National Car Rental
National Car Rental

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Enterprise Rent-A-Car

Enterprise Rent-A-Car

3.5
(475 reviews)
0.0 mi

We rented a full-size luxury SUV for a family trip from Tennessee to Clearwater, Florida. After…read moredriving it all week without any issues, the check engine light came on the night before we were scheduled to head home. We called Enterprise, and they advised us to exchange the vehicle at the PIE airport location. Unfortunately, our experience there was very disappointing. We were offered a sedan as a replacement--even though we had two car seats, luggage, and six people traveling. That simply wasn't a workable option. We were then sent back to Roadside Assistance, which was an incredibly frustrating and time-consuming experience. Eventually, we made our way to the Tampa Airport location, and I truly cannot say enough good things about the team there. By the time we arrived, we were exhausted and frustrated, but they completely turned our experience around. While they didn't have an identical replacement available, they took the time to show us three different options, patiently answered all of our questions, and made sure we left with a vehicle that worked for our family. The manager and staff were professional, kind, understanding, and incredibly accommodating. They took what had been a stressful situation and handled it with exceptional customer service. Thank you to the Tampa Airport team for going above and beyond--we're so grateful for your help.

The staff are what made this a great experience. Otherwise, the long wait was not good. There are 3…read morestaff and 2 reserved for elite membership. There are kiosk but the system only worked for half the guest so it needs updating. The desk staff, the gentleman assisting at the kiosk, and those downstairs were very friendly. Easy process to get in and do. Same with return. Car was nice and clean and good selection.

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Enterprise Rent-A-Car
Enterprise Rent-A-Car
Enterprise Rent-A-Car

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Routes Car Rental

Routes Car Rental

1.1
(301 reviews)
0.9 mi

When I got off the plain it so hard to find the rental place…read more The people at the front desk where telling there co-worker about there personal lives and cussing and sitting around doing nothing beside talk One of the ladies was looking at card like a kid in a Kandy store.

This was an issue in Illinois- when I got home I tried to call my local routes location listed…read morehere. There are no customer service either this is what has happened. - same law applied for Florida ! I picked up my rental at Routes on April 10th. While driving on the expressway on Monday afternoon, April 14th the rental had a catastrophic mechanical failure. This was on a multiple lane highway, I90. A road safety vehicle and an Illinois State Trooper assisted in moving the car as it was a hazard to me and other drivers. While with the rental vehicle and Trooper, I called Routes at 847-672-4000 and was on hold for several minutes at which time the Police officer additionally attempted at making the phone call. Neither of us had success at reaching Routes car rental for over an hour and a half. At which time I communicated with my brother who lives locally the issues I was having with the car and my safety concerns. He additionally attempted to call the rental car agency for an additional hour with no success. He decided to get in his personal car and drive the 30 minutes to the rental car agency. While he was there, he was instructed to inform me to abandon the car which he relayed to me. Two of my friends, additionally, tried to reach out to the rental car company and could not get a hold of anybody. The road safety personnel had a tow truck come for the car. At this time, I reached out to Uber to pick me up get me off the highway. Since the breakdown, I have tried multiple times to reach out to rental car company with no success. I was able to get ahold of Priceline, who the rental was booked through. Priceline was unable to reach anyone at Routes. They documented the attempted calls, including theirs, and the results of the rental. Monday evening, I emailed Routes and provided my contact information that I needed help with the car and it was urgent. I did not get a response. I even attempted to go on a chat on a Routes website, however it was for their commercial vehicles. She did state that there should be a 24/7 phone number for assistance, which I explained that no one answers the phone Tuesday morning April 15th I finally was able to reach someone, I said I had an issue with the car that needs to be resolved, she said I needed to speak to the manager I was told he was not there, I asked for the manager name I was told the name was "Shady" I asked his last name, the women said she didn't know. I asked her name she hung up. I called back, Eric picked up I asked for his last name he hung up. The car is currently in police impound with unknown mechanical issues and cannot be driven. It was removed from the highway due to the concerns the Illinois Police had for both my safety and other motorists. Both the State Police and Priceline are aware of the lack of communication or interest from Routes to make any attempt to resolve this issue or pick up the car. I phone records and emails will document the lack of communication from Routes. I have multiple photos of the scene of the breakdown and the employees that stated that they would locate the vehicle and take care of it. Illinois law (625 ILCS 5/6-305) dictates strict rental car customer care, requiring companies to provide a dedicated emergency number for roadside assistance and service inquiries. If an owner's manual is missing, personnel answering this line must have access to vehicle information.

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Sketch salesman and customers the cat rent from the legitimate organization don't even accept Amex!!
Sketch salesman and customers the cat rent from the legitimate organization don't even accept Amex!!
Routes Car Rental
Routes Car Rental

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Fox Rent A Car - carrental - Updated June 2026

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