We had an outstanding experience with Sixt Car Rental in Tampa! From the moment we arrived, Everett at the front desk made us feel welcome. After our long flight, he greeted us with a smile, offered us water, and got us checked in quickly and efficiently. The highlight of our experience was that Everett surprised us with a complimentary upgrade to a better vehicle. The car was spotless, in excellent condition, and made our trip even more enjoyable. The entire rental process was fast, professional, and stress-free. We really appreciated that no one tried to pressure us into buying extra products or services. The customer service throughout our rental was exceptional. Thank you, Everett, for going above and beyond. You made a great first impression, and we'll definitely choose Sixt again the next time we're in Tampa! read more

First time renting through Sixt and I rented without looking at the reviews first. I was scared once I look at the reviews lol. But.!!!! I went thru with it and had an amazing experience despite all the recent reviews I had a good one. Alan was the employee who helped us and had no issues whatsoever. Easy process fast and got us into the vehicle quick. Yes I did leave a review after returning the rental. I think it's worth it when you get coverage on the vehicle and tolls, also cleanup before you return and you will have no issues down the road. Kept all my receipts and took pictures before and after rental. Highly recommend to do so. Not saying all the other reviews are false, just saying my experience was not bad. read more

Sixt Rent A Car - Rental vehicle - Car Rental Near Me - Tampa, Florida

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I normally rent from Hertz. They were out of cars this week for the day that I needed. Brandon helped me. He was absolutely amazing, super friendly and helpful. When possible in the future try will rent from this company again I travel frequently. The experience was excellent. read more

Update: HOLY COW, the nightmare isn't over! It's been 2 years since I tussled with Sixt, and now they're sending a collection agency after me. What the hell, Sixt? ---------------------------------------------------- Here's a recap of what used to be a much longer chronology because, to be blunt about it, this is getting ridiculous: 1. I rented a car in Tampa while visiting for my Mom's last days. I stayed in the area the whole time. 2. When I got back home, Sixt told me I owed them for tolls I had gone through in Orlando. Here's the thing: I had never been near Orlando. 3. I did the math and proved to them that (A) the mileage on the car wasn't enough to get to Orlando and back and (B) There weren't even any tolls listed *between* Tampa and Orlando. 4. They ignored my emails and continued to demand $99.65 for tolls I had never gone through. 5. I contacted AMEX who opened a fraud investigation(!). This required me to get a new AMEX number and update all my recurring charges that use it (what a pain!). But they eventually sided with me and removed the $99.65 charge. All this time, I've never been able to reach Sixt by phone to discuss this, and they've ignored my requests via email. And now they're sending a collection agency after me. Hey, everyone makes mistakes, but here's what's bothering me about this: Their responses were lazy and slapdash. They showed no interest in helping me figure this mystery out. They just kept asking for money I didn't owe them. And after 2 years, they just won't give up. I generally prefer to leave positive reviews on Yelp. I extend the benefit of the doubt and ignore small mistakes. But this isn't just a mistake; they've had many chances to fix the problem, and failed every time. From my end, it looks like malfeasance, theft and bullying. read more

Although this rental is not on airport property, once inside it is clean, inviting, and friendly. Erica greeted us and made the rental process quick and easy. The staff was friendly with conversation while our car was prepared with freshly washed windows. Erica gave us waters and talked with us and explained the car and paperwork and drop off . read more

Sixt Rent A Car - Nice new clean Chevy equinox - Car Rental Near Me - Tampa, Florida

I don't usually write car rental reviews, but my experience with SIXT at Tampa International Airport deserves all the recognition. Especially because of one incredible employee, Misty. After a long, stressful day of travel, I stumbled upon SIXT almost by accident. I didn't even know they had a location at TPA, and I was honestly feeling overwhelmed trying to figure out a last-minute rental. Literally in tears. From the moment I walked up to the counter, Misty greeted me with such warmth and genuine kindness that it instantly shifted the tone of my entire evening. She wasn't just professional and efficient (which she absolutely was); she went above and beyond to make me feel taken care of. She explained my options clearly, helped me find the perfect vehicle for my needs, and made the process feel completely stress-free. Her energy was such a breath of fresh air, it honestly felt like I was being helped by a friend who had my back. In a world where customer service can sometimes feel rushed or impersonal, Misty stood out as someone who truly cares. Because of her, SIXT earned not just my business that night, but likely for the long run. If you're flying into Tampa and need a rental, do yourself a favor and head to SIXT. And if you're lucky enough to be helped by Misty, just know you're in the best hands. Thank you, Misty; you made all the difference in my night. read more

Be very careful renting a car here and save your videos of the car forever. I just had a rental email come through four months later from Sixt at Tampa Airports automated video at the gate. Claiming a scratch on the car after I got an all clear close out and of course have since deleted my video and emails. This is insane four months later to think someone saves their car videos! DO NOT RENT FROM HERE. read more

Scam artists! I booked a car for Orlando pickup and Miami drop-off but ended up having to switch it out at the Tampa Airport. When i picked it up, there was a suggested message on the screen to check tire pressure, which i didn't think was a big deal - I get this on my car a lot and it's weather related or a sensor issue. I drove 25 mins to my Apopka hotel. The next am when I got in the car to drive to a meeting, there was an urgent message (no longer suggested language) saying to check tire pressure, which showed the rear passenger tire at 20, w/the other three at 40. I put air in the tire. The next am I drove 2.5 hours to Tampa for a meeting. After the meeting, the tire pressure was at 30 with the other three at 40. I was scared to drive to Miami like this, so I called Sixt and they said to go to the Tampa Airport to switch it out. I had to drive 30 mins backwards, a huge inconvenience, but they gave me an upgrade, so I decided to let it go. Now I get an email saying the tire wasn't leaking and to fill out a damage form - ridiculolous! But this wasn't my first problem with them. The last time I rented from them, they gave me a car with a dent on the hood. I didn't see it when I left, but luckily I had stopped at the airport gas station before leaving the airport and saw it when I was there walking in to pay and took a pic of it. I assumed they must have known about it and have cams everywhere so didn't mention it. After returning the car I got a damage report saying I put a dent on their car. Do they not inspect their cars ever??? Like why didn't they see the tire light and the dent?? So I sent them the pic and they didn't pursue it. Now I see posts all over saying they are notorious scammers. Never again. read more

I used to love this company until they wrongly accused me of causing damage to one of their vehicles and a surprise bill of $800 that is absolutely erroneous as the car was returned in the condition it was rented per the inspection upon return (attached). DO NOT RENT FROM THEM THEY WILL CHEAT YOU! read more

I rented a car on 10/25/25 for a funeral I attended in NYC. It was the third time I rented from this company and the last.As soon as I got into the car it smelled of cigarette smoke and Pot. I let the supervisor named Victor at JFK know about it immediately. You get several bills from this company on one rental. Well today I found out they charged me a $400 dollar Odor fee and a $150 dollar special cleaning fee. I am a lifetime nonsmoker. I called customer service and they were rude and belligerent. I have the means to rent any vehicle that I wish. This company is dishonest and I would never rent from them again. Stay with Hertz or Avis. This company is a sham.They have no respect for the consumer. If I was not attending a funeral I would have refused the car and went to another facility. It is a shame that they attempt to rip you off after the fact. read more

BEWARE we got a - Damage report . Our Reference: ‌9076267114‌ Your Rental ID: ‌9604286778‌ We rented the car around midnight. I checked the car and it looked good. I did not check the thread on the rear tires. Not only was the lighting very poor at midnight inside a parking garage; but you would not think you would have to when you rent from Sixt.I drove 3 hours to my hotel. In the morning I saw the rear tires in the daylight. They were not within the LEGAL DEPTH REQUIRED TO DRIVE SAFELY. (Please see my date stamped photos). I immediately called customer service, My options they gave me were not good.I would have to drive back to ATL and exchange the car. An additional 6 hours round trip. Or exchange the car on my way to Orlando. I was told if we had a problem to call roadside assistance. Also not a good option because I could be stranded. I drove very cautiously at 55 mph on the freeways.I drove out of my way to exchange the car at JAX airport.I not only have had a horrible experience with this car. Now you send me an email saying I'm at fault for a hole in the tire which does not exist and I have to take time out of my day to deal with this.deal with this.I spent over an hour on the phone with customer service trying to exchange our car for a street legal safe car.I return the car and the desk agent apologized for the issues and said a manager from ATL would contact me to discuss compensation. A week later NOTHING!.Then a get another bogus damage claim email form Sixt showing a minor scratch not even 1/2 long on the rim, It could even be dirt.I checked the car in with the Sixt emppyre who thoroughly checked the car. What Scam read more

Sixt Rent A Car - Car Rental Near Me - Tampa, Florida

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I suggest not renting from the Sixt Tampa rentals. They will falsify that the cars been damaged and will put a invoice on your card. There is a reason they had a 2025 class action lawsuit for scamming behaviors for fake damages. Make sure to video, take pictures, and have them note the damages in the report prior to you driving out even though they say they are aware of the damages. SCAM COMPANY read more

My wife and I rented a car from here during a trip to Tampa/Clearwater. The location is only a few minutes drive from Tampa airport. When we arrived, there was a bit of a wait because there were a few other people picking up or dropping off. The service was great and everything was explained to us. The price was great compared to some of the other rental companies. They even upgraded us from the basic vehicle to a convertible Mustang. This was great, and my wife and I really enjoyed driving this. There were no issues with the vehicle and the drop off process was also seamless. read more

We are also victims of their damage scam. They allege that there was a 5 -10cm scratch down to the primer. I KNOW I didn't hit the door on anything. Based on the other reviews I really think this is a scam. My husband called customer service and the woman was very rude. He asked for a manager and was told they would tell him the same thing. There were multiple scratches on the vehicle when we rented it which leads me to question what did they do with the money they collected from the prior people they charged for damages? read more

Went out of my way to get a car from here. They charged my card $400 and couldn't give me the car because I don't have a credit card. Now I can't afford another car to make it to a funeral tomorrow morning. Thanks a lot. read more

Every other major car rental company at the airport stayed open late to accommodate delayed flights--Sixt did not. I called ahead when I learned my flight was delayed to make sure they would be open and was explicitly told they would be. When we arrived, they were closed. No car, no assistance, no solution. If there's any chance your flight could be delayed, this should be a major red flag about renting from Sixt. read more

Check in was super quick and easy. Brandon was amazing, he really helped make the process easy.

Based on other reviews, I was terrified they were going to add on a 'damage charge' at the end of our rental. Turns out.. they did. It was recorded as a greater than 3 cm w/ paint damage on the front drivers side. I noticed on the rental agreement that there were already extensive 'existing damages'. I took extensive pictures before and after to document the fraud this company is perpetuating. DO NOT RENT FROM THIS COMPANY. read more

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Car was clean and in good condition Service rep was helpful and friendly Drop off was seamless read more

This is a horrific scam of a rental car company. They will lie cheat and steal from you. Be warned! They will make up invoices and double charge you after they get your credit card info. A credit hold will turn into a ton of bogus charges that will never be refunded.. They will charge you for $95 for gas even if you fill up their car upon return. Even if you prepay online, they will ask for a credit card which they will claim won't be charged but will later be wrongly charged and never refunded. As you can see I'm one of many on yelp that has experienced getting ripped off and wrongly charged by this company. They will continue to lie and give you the run around until you quit. I have reported them to the BBB so that this eventually stops. If you have the chance to read these reviews hopefully you will run in the opposite direction. The worst experience EVER!!! read more

DO NOT RENT from Sixt. In September Rented from them in Maui thru Hotwire. In January received a $611 demand for payment for a scratch from a collections company who is Representing Sixt. I never heard from Sixt that they were demanding payment. The collations company is predatory with their letters. I paid the payment and it cleared in January and I am still receiving threatening letters. 30+ years of renting cars and this is a first and Last w/ Sixt. Also, side note, they are the only company I Have ever rented with who charges for a spouse to drive the car. read more

Worst experience ever - they gave me the wrong car and it was extensively damaged before I took it. Big mistake with these guys, they will try to ding you for damages on a car that is already extensively damaged. Plus, the car did not have the correct emissions stickers required in many areas of Europe. Then, they try to charge your credit card for all these things without obtaining prior approval. Steer clear of them. I have rented from all the other firms and never had such issues ever. I could go on about their terrible customer service but I won't. If you rent from these guys, make sure you take extensive pics of all panels and underneath the front bumper and the interior too. Even then, don't be surprised... Never again for me! read more

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Our 2nd part of our car rental. Located down almost an alley in the airport. $240+ for a BMW 5 series for the next 4 days. As we checked out the Tesla Turo for 2 days to try it out and take it for a spin, literally. They have a small kiosks, single lane. Smaller than all of the other car rentals with more real estate. The lines are slow here, reminds me of the slow lines at Sixt in PR. Ugh. Sixt really needs to work on their slow lines. They move so slow here. It's like the nightmare of our wait in PR. The upside is that the benches nearby have an outlet to charge my nearly low batt phone. Our car is dirty and sloppy inside. The outside has some scratches on it too. read more

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if I could give a 0, I would. booked through Expedia for a FULL SIZE SUV like a Chevy Tahoe or similar. All confirmations said the same. we get to the counter, I pull the rental up, and they changed the reservation to a nissan versa. FAR CRY from a Tahoe. both of the agents were immediately rude and not understanding frustration and telling me "well that's an Expedia issue, not us". I kept telling them a versa wouldn't fit us all. finally the one female agent said "ok I'll give you a Tahoe- it's going to be $3,500." disgusting. they were the worst customer service people I have ever experienced and were 3 separate people in the rental office and ALL 4 of us were scammed in similar ways. no one was happy. I will NEVER stop telling anyone about this. you need to trust reviews. I ignored all of them and I wish I hadn't. read more

1st time Sixt user. Sixt Tampa FL airport. Salesman went thru the whole insurance spiel and paying upfront for tolls. We were unsure about the insurance but took it AND as we were from SD and not familiar with tolls, we took the Hopper pass as well to cover all tolls. Salesman "did us a favor" and upgraded us from the economy car we had reserved to a gas guzzler. Next day we called and asked for the car we originally reserved. Exchange was easy enough. We specifically asked if everything we agreed on transferred over-- especially the Toll coverage. We spoke to two different people and were assured it had. Our trip went well. A month later I get a charge from SIXT Ft Lauderdale on my credit card. I was afraid of fraud. Contacting help was a challenge.... ultimately I was told it was for Tolls?! The original receipt did state "hopper" on it by it was difficult to decipher all of the verbiage. When paying I was told the Hopper pass for tolls was included. A month later SIXT was saying it was not and now I had to cover tolls. Very disappointed. read more

You guys as a rental car company are horrible. You guys lied to your customers and tell them that you have a certain car when you don't I booked the x3 three and you guys gave me an X1. Also, you guys charge me for the X3 and charge me for the X1. And never return my funds so in all honesty I'm not gonna use you guys. I'm gonna use enterprise Hertz because you guys lie and steal people's money so I'd rather not use you. I landed at Tampa Bay International Airport. These guys are thieves and liars. They have a bunch of fees that they charge you and claim that this is the cost trust me it's not the cost you're gonna lie to you. And they're gonna tell you they have your rental car when they don't have your rental car. Don't use this company. use Hertz and enterprise way more honest. read more

Love the convenience of a reliable car. Negative, they need more locations and a toll free customer service number. I don't like the fact they will only help you by email. read more

Alan & Anisa!! Although seemed very nice but unfortunately, both are liars. In April, I got a rental car with this company. Alan was the one that assisted me with picking up my car. From the start, it was already a mess. Something was wrong with their system. First, I was told that they had some kinds of updates which made it difficult for them to navigate and etc. Due to the mess, Alan offered me a free upgrade to a BMW so I was happy to take the offer. Didn't know it would be a big mistake. When I got the car and drove it out, I noticed a message that popped up regarding the tire but I didn't think much of it. I believe the rental company would have checked everything prior to handing the car to their customers. Supposed to be safe to drive. I was heading to the fruit nursery and halfway, the tire went flat. Luckily, it was a run flat tire. I was a bit freaked out because I tried calling their customer service number but no one answered. The cops was nearby and took a look at it. They told me if I have a spare tire, they can help me. I told them it's a rental so maybe there is one. However, when they popped up the trunk. There was no spare tire!!! They were shocked. They told me to check for any invoices or papers in the car to see if there was a number I can reach for road side assistance since all rentals should have a number to call. When they looked into it, they couldn't find anything. Then I happened to be able to reach Alan. He advised me to call their customer service line for assistance. I told him I tried all of the numbers and none of the numbers worked. He then told me oh it because their whole system was still down. Ridiculous right? He then told me to try to go to a tire shop to get it fixed and they will reimburse me. He apologized for the inconveniences and assure me that I will be taken care of when I return the car. I couldn't find anywhere besides Firestone. They fixed the tire for $46 something. When I went to return the car. I spoke to Alan and he said it could be cheaper but hey there was no other locations avail..not much I can do. He then introduced me to his manager, Anisa. They both assured me that I will receive my reimbursement once their system is back and working properly. I kept in touch with Alan thru text here and there to followup. However, he said that it is actually out of his hands and for me to email Anisa directly. He told me at the time that their invoice was not working yet. I decided to wait a bit but still no reimbursement. I didn't hear back from anyone. I decided to email Anisa. I emailed her twice but no response at all. It was frustrating. Then I noticed I got charged for toll fees. The total for the tolls was about $10 something but the administration fees was $30 something which totaled $40 something. So they wouldn't give me my reimbursement but instead charged me without any notifications or notice??? I then received the bill invoice thru email yesterday. I text messaged Alan about my reimbursement for the tire and for them to waive the admin fee. I will take responsibility for the toll fee. It is the right thing to do? I been so nice and patience with them about everything but ended up being lied to ?? Til now, Alan has not replied to my text message. I tried calling and he didn't answered. He didn't bothered calling me back. This is a horrendous experience. read more

This company is running a scam. We rented a car for four days while in the phoenix area. We returned the car on time with fuel. When we dropped the car off an employee said we were good to go. Fast forward a week and we have been informed that the car had scratches down to the primer. That is a totally bogus claim. Now we are battling the issue. Had we known ahead of time how they handle business we would have never rented a car from Sixt. We've already spread the word to friends who travel a lot. And we will continue to spread the word with others telling them to avoid Sixt when renting vehicles. read more

This company is awful. We used them in North Carolina once and they were fine, but we rented a car from them in Tampa after two Hurricanes had hit us in 13 days, and after we lost both of our cars to flooding. My wife tried to extend the dates, and Sixt insisted on taking the car back and gave us a second car. When my wife tried to extend that rental term, she couldn't get anyone on the phone. Had to go to the Tampa airport to speak with someone. They sent us a letter via Fed Ex threatening to report the car STOLEN! They also charged us a $2,500 deposit fee because we were "locals without a plane ticket"? I will NEVER use them again, and am going out of my way to leave bad reviews and to tell everyone we know to avoid this poorly run company. read more

They advertise as skip the counter , but 100% the process will fail and they will email you to go to the counter. Impossible to reach them over the phone, they give you an email in which they take 1-3 business day to reply. Why promote skip the counter if their system is trash . read more

I reserved a BMW to pick up at Tampa Airport. I was exhausted by the time I got to the counter to get the car and was given a cold bottle of water, nice touch. I was chatting with Bryant while he was working on the reservation. We made small talk, then we were quiet as he finished up his work. He then asked on which airline I had arrived, I told him "United" to which he responded "I can get your BMW for $131!". Wow!! AWESOME!! Thank you Bryant! I had initially reserved the car for $355. Upon signing the agreement, Bryant told me not to worry about the fact that I had already paid higher than $131. I went down to the car and when entering, there was an overwhelming smell of weed. Like, pungent. The entire trip I felt like I was in Willie Nelson's tour bus. Absolutely unacceptable. I saw this mentioned in another review of this place, so there's a pattern here, folks. Upon returning the car, I told the person receiving the car that it wasn't me that smoked in the car. I was then shown an invoice with a total of $520! I thought I was going to pass out. I went right up to the counter to talk with Bryant whose response was "you got a better ride, didn't you?", shrugged his shoulders and went on to play on his phone. I wanted a fun BMW for my trip, I don't know nor do I care about what's entry level or what is a higher class of BMW. Another woman at the counter removed the charge on my invoice for the high end car that I had never asked for in the first place. I felt so manipulated by Bryant and was pretty pissed off about it. I emailed and called multiple times with no response about my experience. I couldn't even get the two souvenir t-shirts that I left in the back seat to be returned. Would I ever rent from Sixt again? Hell NO. read more

Cassandra was amazing today. I left my airpods in the back cupholder of rental car after dropping off car to catch my flight home this afternoon. I raced back to rental garage 14 mins before my flight was set to board. Cassandra was the first Sixt staff person I saw and she understood the assignment! She quickly got the seriousness of the situation. She knew my car was already taken to the back for cleaning so I couldn't go back there myself to search for the airpod case. She fast walked it to very back of parking garage and found my airpods before I turned into a pumpkin. Unlike the customer service agent I reached when I tried to call the rental car desk directly to report the forgotten item, Cassandra took ownership of the problem and did what was right to help a customer. Give her a promotion! 3 stars because telephone customer service was inept and there isn't an easy way to contact the rental site directly. read more

Second time using Sixt car rental, Zach helped me get in and out in a short amount of time. Another pleasant experience!

The worst experience. Run! After renting a car in April, having the agent attempt to manipulate us into purchasing every bit of extra insurance, toll fees, etc. They sent a $100 damage fee in August over a knick on the windshield that wasn't there when we returned the car. 5 months - and then suddenly a damage waiver. Take a picture of every square inch of your car because they will attempt to get every penny they can from you. In addition the car we didn't smelled of smoke, though their cars are "no smoking" - The last time I will ever rent from Sixt in any city... read more

Just another greedy company! Long story short: Overall it was an easy process and vehicle was clean and function-able. What I have a problem with is customer service and policy. I made a mistake with booking the wrong pickup date. I was advised to rebook for the correct date while a refund request would be submitted. I rebooked and was denied my refund while on my trip. I can't understand why you wouldn't rightfully refund me when I rebooked for the same duration and cost just because you have a written policy that it's "non refundable". I work in retail operations and know that's just standard written policy and these things are refundable on a case by case basis. For that purpose I won't ever rent from you again because you failed to do what is right. I paid for a rental twice and you couldn't get through your "fine" print. Seems like your company is greedy in my opinion and has the wrong values. I posted on Google review to which your customer service rep who must review these basically said they would grant my refund but i have to contact the third party I booked through. I did. You rejected the request for refund twice. Your company process is seriously flawed and needs to be reevaluated. When I called into your customer service team they told me to tell Expedia that they should have changed the date instead of the rebooking. Here is my free consulting suggestion for you. You do not have your customers do the labor of what your customer service department should be doing. Your customer service rep who I called should be making note to their manager and the manager should be following up with the booking party and customer. The customer service rep that replies back to all these reviews that claims they look into these cases should be filing the refunds back to those parties and communicating to the customer. Fix your service department. read more

Great service, all done through the app. The car only had 1000 miles on it and was great! Not sure but it seems like lots of the issues people are having is when booking through a third party. I had zero going through them directly read more

Sixt Rent A Car - Rental - Car Rental Near Me - Tampa, Florida

Don't rent from them. They upgraded me at the airport for an additional fee, saying that my wheelchair wouldn't fit in the compact suv I had already paid for. They did not give me a form to note prior damages at pickup, but, after I dropped off the vehicle, they sent me an email trying to hold me liable for the prior damages to the car!! Luckily, I have pictures of before and after, but they are still making this an enormous hassle! I don't know if they think I will just pay for someone else's damage if they draw this out or what, but this company is a huge scam!!!! read more

Sixt Rent A Car - Car Rental Near Me - Tampa, Florida

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Book your rental car through Sixt.de instead of Sixt.com Why? - Because you will get a better rate but it comes with full protection for the vehicle as well as liability. This is a GERMAN COMPANY so if you book through the German site, you will get the better deal! IMPORTANT TIP: Always always always double check your receipt, the agents get paid off of what they sell you. Even if you tell them NO YOU DONT WANT ANYTHING... they will still add tolls or insurance or prepaid gas even if you did not ask for it. DO NOT LEAVE THAT COUNTER UNTIL GOING OVER THE ITEMIZED RECEIPT..(it is that long for a reason) BE CAREFUL! read more

Sixt Rent A Car - Booking through the USA version doesn't come with insurance. Translation from sixt.de - Car Rental Near Me - Tampa, Florida

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Terrible experience, which is too bad, because I've had good experiences with them in the past. They gave me a car with a flat tire and basically told me it's my problem and to take it to a repair shop. Huh? I'm in Tampa on business and I'm supposed to spend the day fixing their tire? So they told me they'd help me out by sending a tow truck, which took 4 hours to get to me. Thanks guys. I'm going back to my old stand by Enterprise. At least they don't treat me like trash. read more