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    Foxy Roxys Doggy Day Out

    3.2 (26 reviews)
    Open Open 24 hours
    Updated 3 months ago

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    Services - Foxy Roxys Doggy Day Out

    Dog boarding and training

    Foxy Roxys Doggy Day Out Photos

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    Reviews With Photos

    She's def been overfed
    Julia P.

    Ok I think it's only fair to let others know about my experience. I should have done my research more before dropping my baby off here for her first day. After reading the terrifying reviews from others I decided to pick my dog up a couple hours earlier than the actual pick up time, and I am so glad I did. First of all on their IG it says evaluation day is free, but upon dropping her off I was quoted $45 for day care, which I brought to their attention later when I came to pick her up. The girl then told me it was $48 and they had to charge me for daycare regardless of first day, BUT they would offer me a package of $400 and subtract one day for the next time I came in ??? Kind of bothered that they couldn't just give me my evaluation day for free instead of subtracting it from a package I never thought of getting in the future. Then was told that any card payment would be charged a fee. So I tried to avoid that by paying with cash and then was told they don't do cash change so the remainder of my change would then be auto added to my account for the next reservation. Again they are not leaving anything up to choice here, I was immediately contacted by the owner once I drove away, he said my dog did good but apparently bc of her high energy she had to be separated multiple times... isn't that the point of her being there so she can get rid of that energy and play? Every time we take her to HipHounds we hear nothing but good things and we get to see it all through a webcam, so I am a little untrusting with what I was told. He then kept asking me when I was planning on coming back at this point this place just kind of seems like a scam to me, they seem to only care about money. The most annoying part is that now that she's home she has so much energy still, she looks like she's been over fed when she isn't supposed to be fed through out the day and she was deprived of water. She drank two bowls full when we got inside. I'm sorry but this is my first and last time. Be careful guys!

    Andrew L.

    Both of my dogs were boarded from Thursday-Sunday last week. When I arrived I was told they could not find my paperwork and I needed to fill out a new folder (I have been 5+ times). Not that big of a deal, but odd. I go out of town and don't hear anything, so I assume all is well. We go home and they are both worn out (from all the playing I thought). I come home from work on Monday to 2 bedrooms and a living area of my house completely covered in watery, soaked-in dog poop. Turns out my smaller dog has a viral infection from either 1. stagnant or dirty water or 2. infected feces. He also has a bacterial infection on his stomach from laying down there. He did not have this issue prior to boarding and has not been anywhere he could have contracted it. It is now Wednesday night and he is starting to improve after meds, but from the carpet cleaning, vet bills, and boarding cost (which you will not get refunded) this boarding will cost over $700. I have called a few times and left messages for a call to be returned. Nothing. Find another spot down the road for a few extra dollars. It will save you in the long run. Edit: Add conjunctivitis on there too. Still no call back.

    Nicholas E.

    Foxy Roxys is awesome! Love the idea of a cage free facility where my dog can get plenty of exercise and tire out before I've gotta pick him up! On top of that the grounds are kept clean and tidy how I like a good puppy play area to prevent a dirty dog! Would highly recommend boarding here!! The employees are also super polite and helpful with the transition.

    Foxy Roxy's was a true blessing! I had been having a hard time finding a daycare for my chow chow puppy--I had noticed the start of some dog and people aggression as well as reactivity to any noise outside of our apartment. Totoro was enrolled for about 3 weeks summer 2021 and even after the first week there was a significant change. He had learned how to properly interact with dogs and ignore distractions at home and on our walks. I learned how to handle situations that made him uncomfortable. Over time he grew excited to be there and even became friendly with the trainers and owner. The working dogs they have on site are life savers as well! Every single person that works there, especially the owner Ali was nothing but kind, accommodating and knowledgeable and I can't praise this place enough!!!

    Heather L.

    It's sad to write negative reviews for a place that you trusted to take care of your baby while you were away. My dog was boarded there for 4 days and when we picked him up he was given to us reeking of urine, covered in old mud from head to toe and also had feces stuck in between his paws and on his behind. My dog is a pug, so feces does not stick to fur unless he literally was laying in it. He had a horrible rash on his stomach and was crying all night at home because his paws were raw and could barely walk. We took him to the vet the next day and I spoke personally with Ali and another staff member (can't remember her name) telling them we are taking our dog to the vet because he had a horrible rash and was in pain. Our concerns over his appearance and why he reeked of urine and had feces on him was dismissed and assured, "Our staff would never do that" and he was wiped down on a daily basis. Absolute lies. I also received two different stories regarding if my dog was kenneled or not, since I demanded as to why my dog reeked of urine and had poop on him in several places. Seems to me that either he was laying in it in a crate or kennel, or the area he was roaming in is not being cleaned. I sent pics and they were dismissing it saying he must've had an allergic reaction. Overall, a $200 vet visit determined he has a bacterial infection on his belly and paws due to his recent environment he was in. The vet told us definitely having feces stuck to our dog and being exposed to urine on the ground or a kennel over long periods of time without being cleaned can be the cause of his infection due to bacteria in urine and feces. My husband attempted to get a refund for our visit, but we were declined. This is not how you treat customers nor the dogs in this facility. I would welcome the staff to reach out to me to refund our time there, as that's the right thing to do. I would even consider taking this review down, considering how much I paid to have my dog "cared for." They would feel the same way if their dogs were given to them in the condition my dog was presented to me. The parking lot is also super littered with junky cars and sketchy people walking in and out at all times of the day. Clearly a representation of how the business is run- they don't care.

    Sarah M.

    My Dog is dead after being boarded here. I boarded my dog for 4 nights. I called on the 2nd night to check on him and was told he was fine outside all day playing with the other dogs. I told the man that he needed to be inside in the AC by himself. He promised to send a picture and never did. I picked him up on the 15th @ 1:40p and he was outside and wouldn't come out from under a table, in a side yard all by himself. I had to go outside through all the many dogs there to get my baby. He was struggling to breath, overheated and dehydrated. I live 2 min from this business. I got him home and he was still struggling so hard to breathe his tongue was blue. I immediately called the vet and drove him to the vet 5 min away. At 2:04 They immediately sedated & intubated him and a machine was breathing for him. He never recovered and died around 7pm this same day. . This place had instructions to keep my dog inside in the AC. It was promised he would be kept in the back room by himself to avoid over stimulation from other dogs that agitate him and have the side yard to himself for short potty breaks. They had instructions on care & meds to give him that they returned with the same amount of pills. They clearly didn't even look at the instructions or have adequate staff coverage to manage these things. My best friend is dead because of their lack of care and follow thru on care instructions. I don't recommend this business for your dogs. Furthermore my 6 mth old puppy was there too and she suffered from the same lack of care. She was dehydrated and has been sleeping right now from exhaustion for the past 29 hours straight with 2 bathroom breaks with extremely bad Diarrhea. She had been bitten on the face and had a tooth hole in her neck and a scrape down her mouth. No one called me to tell me she had been hurt. She shouldn't have been treated like the "pack" and instead been cared for as a puppy. They clearly have one method to wear the dogs out completely in the heat outside all day so they sleep all night long. They also promised to send pictures or post everyday on Instagram they did not do this either. They posted 2 hours after I picked up my dogs and not 1 picture or video of my sweet Jake. Their lack of care and follow thru has cost our family so much. Nothing can fix their carelessness. Don't use this business. They get no stars from me but I have to give 1 to post.

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    Richard L.

    Thanks for the feedback, we are Pupfessionals!!!

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    Ask the Community - Foxy Roxys Doggy Day Out

    Review Highlights - Foxy Roxys Doggy Day Out

    Richard the owner is great and really knows the dogs' personalities, and Hilde who comes in a little bit after drop off is the sweetest human being alive

    Mentioned in 2 reviews

    Read more highlights

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