Short Version I…read morecalled LaCounte and iAirServices to fix a new install job by another company that went horribly wrong. They were professional, thorough, detail oriented and fixed everything that was not right with the previous install. They were able to make the temperature 5 to 6 degrees cooler, make everything nice and up to code, and significantly reduce the static pressure. If you are thinking of getting a new AC call these guys. They pay 100% attention to detail and will make sure it is done right to the specs of manufactures installation guide. There is a major difference between having a single AC technician installing your unit vs and installation crew where people are specialized. You will not have to worry about your install being done correctly. They might be a tad bit more expensive, but I assure you that investment will go a long way in having your unit installed correctly and having ZERO corners cut. We scheduled and they came out did the following (and probably more) : 1) Increase the return plenum for proper rebound zone. 2) Increase the supply plenum from 4' with a terrible workman ship to 8' with something picture worthy. Note: having a larger supply plenum is important part of duct design and helps with air flow. 3) Increase a return duct size to get appropriate return air, 4) Straighten existing duct work to remove restrictions. 5) Install furnace and evaporator coil per instructions. This is where they fixed specifically what the instructions said not to do which was done incorrectly by original installer. 6) Fix the electrical wiring outside to meet code. 7) Fixed the low voltage wiring to the outside unit that had the protective insulation worn off. This probably saved me an electrical short and thousands of dollars of damage a year or so down the road. 8) Sealed/glue the condensate pvc drain line. Seriously, the original installer did not even do this? 9) Moved the air scrubber to the supply side of the unit so I will work more effectively. 10) Remove all refrigerant, vacuum, pressure test and retest the unit to make sure there was nothing bad in the line. 11) Fixed furnace exhaust pipe to go to the right direction. 12) Fixed furnace exhaust to go to correct size outlet. At the end of the day the static pressure decreased from 1.4 to .9  and a 5-6 degree temperature drop but LaCounte wants the static pressure number better/lower. So they are going to come back and increase some of the supply ducts in our bedroom and living room because they are undersized and are not getting appropriate air to them. The crew itself fast, efficient, courteous, meticulous, and cared about the craftsmanship.  Heck, they even vacuumed up in the attic. Yup - that is right. They cleaned up after themselves very well and even cleaned up their mess in the attic. These guys are installation artists. LaCounte, his crew, and iAirServices care about quality and will not cut corners.  If you need a new AC, call them.  You will know that everything will be done right and if something isn't 100% right they will fix it. And they will be transparent... LaCounte said he is not happy with the static pressure number and they will come back to fix it by increasing duct size. If you purchase a new AC system, say a 16 SEER, and the install job is so terrible like mine was, it does not operate at 16 Seer. TBH, I would be lucky if the original installation were as effective as a 11 or 12 seer unit. I am curious to see how this system will handle a 15 degree day, but I suspect it will do quite well. I am lucky to have found these guys to help get us out of a mess. Learn from my mistake and call them first. I'm having trouble posting the long review as the character limit was too long....I need to figure out a way around this.

Do not use this company! At their recommendation we had them install a Remi Halo air purifier and…read morenow a year later found that it was not installed properly and has left mold growing around where it was installed! Mold has grown all around our plenum as a result. I contacted the company to rectify this and they have completely ghosted me. They won't take any responsibility and keep telling me someone will call me but nobody has. I would give zero stars if I could!

Our Air conditioning stopped cooling in the evening. After looking around at the different systems,…read moreI found that the outside condenser was not running. I called Indoor Weather Professionals and a technician responded within 10 mins and was able to help me diagnose my issue over the phone. These guys are the best when it comes to someone you can trust to repair your AC. They will give you honest feedback and advice on what it will cost to repair and when. I highly recommend them and can't say enough good things about the service I have received from them.

I have a business nearby so when my A/C went out I contacted them…read more They came over and said in my A/C a had wire shorted against a freon line and blown a hole in the line. All my freon leaked out. Bummer. The great news was they fixed the hole and filled the machine with freon and we were back up and cool in about an hour. What great and fast service. Have recommended them to other folks. Thank you, Todd

We reached out to them to help them initially, to inform them another copycat company appeared to…read morebe pretending to be them. So when they then offered to come out to service our home, you'd think they'd be on it. Think again. After moving around our own appointments to accommodate them, they made us wait hours. No text, No call, No show. We called them and were told the tech 'was running a little late' and he was just leaving (wait)... To go to A-NOTHER house - Not us!! THEN he could come by. Blah blah. I'd be embarrassed to even say that to a customer after what they'd done. Our day was shot because of them. Unprofessional + unacceptable. Never do business with individuals who don't respect, value, or consider you.

Our air conditioning failed last night. We are seniors and it's been 105 degrees + here in…read moreGeorgetown. We had a tough night so I called Express HVAC this morning. We'd used them before with good results so we called again. Surprised and elated to have them come same day, and it was fixed right away. These are my "go-to" heating and air conditioning people. Truly exceeded my expectations!

2025 Review: 15…read moreyears ago, Chris saw how helpless/desperate my wife and I were with our hobbling AC system. He took amazing care of us and installed a new HVAC system with all the bells and whistles available at the time. He basically made a customer for life in 2010. 15 years *later*, Chris and his team did exactly the same thing with our new 2025 HVAC system. Flawless installation in less than a day (and with perfectly mild weather to boot), meticulous cleanup, and fantastic customer service as always. For 3 dudes rooting around in our hallway and attic installing the thing, you'd have thought they were trained by ninjas. Throughout the entire day, Chris, Juan and G didn't disrupt or "get in the way" of my wife and I while we worked from home, and got it all done without a hitch. Chris even updated the pedestal that our outside unit would sit on so now it will remain safe, dry and out of the way of any rainwater. Excellent job, but who are we kidding -it was totally expected. Thanks again Chris and Neal HVAC! You guys are the best.

Can't say enough good things about Neal AC. Chris is wonderful and makes you feel like family…read more Our 2 AC units were replaced this year and are working beautifully. The installation was done quickly and with great care. Oh and did I mention the price? Very affordable. Chris' team has been back a few times to tweak the temperature in a few of the rooms, and remind me how to use the thermostat. :) Great company. Hire them. You won't be disappointed.

On time. Found the problem with the AC. Fixed the problem. Gave advice for avoiding the problem in…read morethe future. Professional. Excellent rates. Would use again in a heartbeat.

Wow, six years since my last review! I have since had a new system installed and maintained by them…read moreon an annual basis. Outstanding, and knowledgeable folks. As noted I have an annual service contract with them for my cooling and heating systems, and also have used them to install my smart thermostats. Jon and Corinne, thank you!

Have worked with AccuTemp since the early 2000's. Kept my old system working for years and…read morereplaced my system in 2017. Do annual preventative checks. Today I had another one. The technician arrived as scheduled. Was super friendly and informative. All things working properly. Tina at the office is always friendly and helpful. I will keep using this company and recommend them to all who ask.

Accu-Temp installed one of my two HVAC units a while back - that experience was a good one and the…read moreAmerican Standard equipment has worked well for the past 5 years. I recently had trouble with the unit shutting off and on by itself, so called A-T for a service call. May I say I was hugely impressed by the quality of the service people - friendly, courteous, competent, effective - Damon and his assistant fixed the problem quickly, at a reasonable price. They also instructed on how to avoid the problem (condensate drain pipe clogging & tripping the shutoff), in the future with simple, periodic servicing that I can do myself. Overall very impressed and highly recommend if you need HVAC assistance!

Ryan H showed up after calling their office to have someone come out to check out our hvac that was…read moreacting strange. Going on then off. We have 2 units in a newer build home (going on 2yrs). A live voice answered the phone, got us someone to come out during the week within 1hr. We live about 35min west of Austin in the hill country. Its mid June so we all know how hot central TX gets and how much we rely on ac to keep us safe during the summers. Ryan H was very professional, friendly, trustworthy and found the issue within the first 10min. Clogging hvac drain. He went into our attic, did his hvac magic.. got the system working again, told us how to maintain it and cleaned up as we worked. He was very respectful of our home. They have now been added to our must call group of house support in my cell phone. We are also happy to suggest them to any of our neighbors who need hvac services. Super fair prices, honest work, professional and just did an overall outstanding job.

Everyone I have worked with at this company is great!! They are ethical, honest and professional…read more They helped me out of a situation where another company was the exact opposite and took advantage of my business. Bridgette, Heidi, Paul, and David, all great at their jobs!! I am so happy I found them through Carrier! They have given me great service (and Paul above & beyond)! I will keep using them and any new purchases going forward will be through Temperaturepro Austin!

These guys fixed my ancient system and did a few upgrades (thermostat and connection to my smart…read morehome monitoring system) at a much lower price than I expected. The diagnosis was fast and professional, plus they showed up when scheduled, right on time, which is rare lately. They were recommended by a friend who used them for a full new system install. (Who knew condensation can form inside a thermostat if the wall is not insulated and the wire penetration is not sealed? I didn't - but they did)

This company is extremely thorough and hard working, yet is very reasonable in rates. The…read moretechnician was kind and respectful of my home. I will definitely have them back wherever I live in Austin.