I found this restaurant from watching HGTV and decided we will eat there. My thoughts:…read more Customer Service: 10/10 Food: 2/10 I am giving it a 2 out of 10 because the presentation was perfect. However, I've never had any cold chicken and cold hard Jalapeño bread. In my conclusion, the food was yesterday's food. You may ask me how do you know? We arrived at 11:05 to place the order. We got our food at 11:15 which was quick. The chicken was cold. The mac & cheese was semi-warm and my okra was semi warm. You don't get this kind of food if a business opens at 11 AM and you receive your food at 11:15. That's why I am calling it yesterday's food. I wanted to ask so badly for them to just put it in the microwave because I saw it on HGTV and I wanted my food to be really great and I wanted to write a really good review for this business. However, I was highly disappointed. Now I am sure the food is probably hot on Sundays after people getting out of church in the south and all those good things. However, I was disappointed on a Thursday! Highly disappointed! The business is only open 3 hours a day so how could this happen? I am just glad we didn't have to stand in line for an hour and 30 minutes for some cold chicken. And I'll leave it at that!

It was good! Very cute diner, short menu, good food. The fried chicken was very good and we liked…read morethe collard greens. The banana pudding was tasty. Our cornbread didn't taste like anything which was odd. Everyone was very nice.

Traveling all week & wanted a simple dinner! Found reviews here on Yelp! Arrived & the drive thru…read morewas packed...good sign. Parked & looked over the menu on the building. Hot dogs. Hamburgers, fries & tots plus soft serve. I ordered a hamburger only ( or the #1 ) as the man said. I didn't want cheese or onions...Just order by # that's what they want. Sit @ the table & relax. Really quick order. Counter pick up! The hamburgers are delicious. Hubby enjoyed his fries & the #1. I wanted soft serve but already full. Would highly recommend for quick yummy meal.

I had Phillips Drive-In on my list to try. I was so pleased I got to try them. The service was…read morefriendly and quick. I went with a classic cheeseburger with all the regular fixings. You can upgrade and add $3 for a basket of fries and a few onion rings or just onion rings. They even had homemade milkshakes. I really enjoyed my PDI meal and being able to eat outside in 70 degree weather in February was a bonus. I hope to come back one day.

Great sandwiches, friendly service, and a clean atmosphere. Everything was fresh and delicious.read more

One stop shop , date night , family atmosphere customer service is 10/10 the owner came out and…read moreheld conversation asked opinions and they accommodate your needs and food request Jade and her husband Alex are amazing people and I would recommend this place any day of. The week

Coffee Time and Wraps *…read moreIf you were in Ellisville, stop in to The Coffeehouse and pick up some goodies. Recently launched wraps are a must. Was able to pick what type of wrap I wanted and about six or eight different types. I went with the Southwest, which was loaded with beans, corn, lettuce, spicy ranch. Ashli and her staff are very helpful and attentive. I also grabbed an iced latte with oat milk to finish out my afternoon meal. The entire place is tastefully, decorated, and lots of boutique items for purchase as well. Next time I'm in the area. I will definitely be stopping in for lunch and a coffee pick me up!

Excellent service this morning I'm happy I had the opportunity to share this gem of a Coffee shop…read morewith my friend who never knew about this place l Definitely will return with friends Have to try the new to me Salad Bar

The food was amazing overall, although I thought the pork chop was overpriced for what you…read morereceived. Our waitress did a good job and was friendly throughout the meal. There was a very large party that had taken over the entire patio during our visit, so I completely understand why the kitchen and service may have been slower than usual. The frustrating part was the seating process. There were several open tables, but customers weren't being seated very quickly. We were a party of two, and the table we eventually sat at was empty for about 20 minutes before we were seated. There may have been a perfectly good reason for the delay, but nothing was explained to us. Once we were seated, the food was worth the wait. I would definitely recommend making a reservation and giving yourself plenty of time, especially if you're visiting during a busy evening. The building itself is also worth mentioning. The inside has a fun, unique atmosphere that's different from your typical restaurant and adds to the overall experience. I'd definitely eat here again because the food was so good. I'd just make a reservation next time and plan on not being in a hurry.

So close and yet so far…read more.. I guess I am spoiled having owned and operated several successful restaurants ( including a popular steak & prime rib house ), and owning a home in San Francisco where no doubt one can easily find amazing food served in amazing restaurants by classy staff who understand what delivering excellent service means... But, we do love our Laurel.....and I do love The Loft! Food gets 4 stars, atmosphere and "the experience" gets 2 stars... Tried The Loft last night for prime rib... 1. The cute as a button young hostess was chomping on her gum to the point it was annoying! Very sweet young lady, but chomping her gum with her mouth open as she talked, walked, sat you, etc. Issue number one here.... no manager on duty? No adult with a measure of class to advise her to spit out her gum.... and THIS is consistent with the tone of this rant & atmosphere..... her open mouth gum chomping is only a part of the issue at The Loft. 2. Prime rib meal was a great value and the quality of the meat appeared to be excellent. Correctly priced in my view! The portion was excellent. I ordered my cut medium-rare and it was served to me a perfect medium-rare..... but look at the photo I attached! Looks well done, huh? SEE ABOVE- my Prime Rib & Steak House did 5.5M a year in sales, we were experts at roasting high quality prime rib.... STOP DIPPING THE PRIME RIB IN AU JUS AS IT DOES TWO THINGS..... ONE, IT TOUGHENS THE MEAT AND TWO..... IT ELIMINATES THE BEAUTIFUL PINK/JUICY PRESENTATION OF A FRESHLY CUT SLICE OF MEAT. Do not make the same mistake that Hog Heaven makes... by cutting the prime rib in advance then storing it on a steam table.... need to slice prime rib "to order", and NEVER dip it in hot au jus as it toughens the meat and makes rare or medium-rare or medium meat look well done. Mt cut was on the tough side but only because I can tell the cook (sorry, not a chef ) dipped it in au jus to heat it up right before serving... it came out looking well done but it was in fact medium rare as ordered. The hot au jus toughened up the meat though, so you lose a few stars for that bad practice. SEE my other photo of my prime rib from my restaurant, never dipped in au jus, and look how nice and pink and juicy it is compared to what was served last night. At my steakhouse / prime rib restaurant I had a batch of baked potatoes coming out over the oven every 20 minutes during peak hours of operation to guarantee my patrons received a fresh and hot potato. Last night the server explained upon arrival to our table that the cook forgot to put in the potatoes so they may not have any in time for my dinner.... happily, by the time we were served the potatoes came out of the oven so mine was incredibly hot and fresh... and hopefully the owner reads this and adopts the "out of the oven every 20 minutes" practice. Reduces waste too... Salad was fresh and the portion size perfect... no complaints coming out of either end of me regarding the lettuce! :) Ok, now the bad part.... Turn up the air! Same complaint we had last year... the same complaint we heard from two tables near us..... your restaurant is TOO COLD and the icy air blows down on the hot food doing what? You guessed it.... making your food cold! No need to freeze your patrons... cool is ok, icy cold is not fun, not comfortable.... Your flatware, again.... is a joke. Come on... as I asked before... drive down to Hattiesburg and visit Longhorn and take note of their nice silverware and steak knives. SEE the photo? We are not prison inmates, this is not elementary school or a long-term care facility.... please provide your patrons with some decent, not cheap, flatware.... your choice of the cheapest flatware takes down your restaurants classy-level by 2 stars. Train your servers! Laurel is visited by hundreds of thousands of visitors a year to see the Home Town sites... and obviously many visit The Loft. One's impression of Laurel, in part, is formed by ones experience at each restaurant visited...yes we are small town, yes we are deep south... but lets train what class is! Please... Learn the wine menu, where each wine comes from, etc., and learn the stages of service that includes how to properly suggestive sell. Our server was great overall, but she did the usual " did you save any room for desert?" routine. To increase revenue, server quest check averages and tip averages, teach how to suggestive sell! After pre-bussing and then later removing dinner plates.... have them approach the table and say this... "I just tried our bread pudding and it was amazing! We make it fresh daily and the cheese cake too which, by the way, I had last night and it was incredible... can I bring you a slice? You're going to love it..." Is The Loft a nice place? Yes, but "nice" is relative... it's not "fancy nice". Lastly, men... take your hats off!

Everything is always good, chicken strips, hamburger steak, fried fish. They're a great familyread more

While visiting Laurel last week, I ate lunch at this restaurant for the very first time. It's…read morelocated just off Hwy. 84 East close to the turnoff to go to Lake Bogue Homa. In about a month, this restaurant is moving next door into a new building that is much larger. Upon a recommendation, I ordered at the counter the large hamburger steak meal with sides of mashed potatoes and fried okra for $8.25. The food came out in about 10 minutes. Overall the meal was good. Nothing fancy but for the price a real value. I am not sure if the gravy was homemade but everything on my plate was acceptable. Their menu includes breakfast items along with lunch and dinner options. This country diner is worth a stop if you are in the area.

We stopped in Laurel on our way back to TX from vacation. We were debating on what to do for dinner…read morein the car and noticed this little food truck...so glad we stopped! I had the BBQ fried chicken sandwich with potato salad, hubs had the Philly Cheesesteak. Our 16 m/o was going to get the corn dogs but they ran out; he really likes shrimp and they were so kind to accommodate to his liking with 5 grilled shrimp (not on the kids menu) and fries. If we're ever in the area again, I would stop and try some more of their items!

Great Service and friendly nice people they was talking to us while they got our orders readyread more

super sweet staff, great prices, and delicious donuts! the blueberry glazed donut is amazingread more