Follow up to my earlier post. Highline Medical Center Imaging did not provide my primary and…read moresecondary insurance information to the imaging service company. I was billed for the full amount and needed to fill in the missing blanks from HMCIs records. Life is too short to spend time backtracking.

After having an MRI we received the bill only to find out that they don't accept credit cards or…read moreHSA debit cards!!! They only accept check or money orders. At no time was this ever disclosed.

Great experience. Front desk staff Brittany, MRI tech Wyatt, and another MRI tech (whose name I…read moredidn't catch were) worked well together. I was the last appointment on a Friday afternoon and my visit included special accommodations, which unexpectedly doubled the length of my visit. I was not made to feel rushed and at every step of my exam, the technicians used language to clearly guide me through the process. They were very gracious about it and handled me very carefully, ensuring my utmost safety.

My physician ordered an MRI to address an issue. Insurance denied the request…read more My physician ordered an ultrasound instead. This was completed at Swedish Breast Center in Edmonds, and yet another physician evaluated the results and found it inconclusive. An MRI was strongly recommended. My physician finally convinced the insurance company to approve the MRI. Fast forward to 11/22/24 with an early afternoon MRI appointment at Seattle Radiology on Seattle's First Hill neighborhood. Scheduling was thorough and professional. Park in the parking garage adjacent to the Nordstrom Tower versus street parking. Payment is via QR code at the end, just follow the prompts. Likewise, this location is accessible via Metro Rapid Ride Route G along Madison. Seattle Radiology is located on the 9th floor. Check-in at the reception desk where ID and insurance coverage card will be requested. Other documents are reviewed, signed, dated via an adjacent screen. Additional paperwork will be provided via clipboard to be completed. Waiting area is clean with comfortable seating, has a calming aquarium, lots of natural light, and nice views. Unisex restroom is conveniently located nearby. Pro tips: shower but refrain from using any deodorant, lotions, makeup, fragrance. Eat sparingly, be hydrated. Use the restroom before the MRI appointment. My name was finally called, where I was brought back by an MRI technologist, completed & verified information, shown a locker area to change from street clothes to blue scrubs and lock up one's personal belongings. An IV line was started and flushed. This is where the contrast dye was injected. I was then situated appropriately just outside the MRI tube. An overview and an opportunity to ask questions was provided. A communication squeeze gadget was placed in one hand, warm blanket placed on me, and headphones placed over my ears. I was placed in the tube. I closed my eyes, focused on remaining calm and still as the testing commenced. Thankfully, the 45 minute session was completed in three increments without incident. I did not feel rushed or claustrophobic during my entire appointment. The technologist had a pleasant and professional demeanor. This was reassuring regarding their competency to oversee this MRI procedure. I am still awaiting the final results. However, from scheduling, check-in, and completing the MRI procedure, I had a positive experience at Seattle Radiology.

I was very disappointed by the unprofessionalism of the staff and doctor. i was insulted &…read moremarginalized by both the intake nurse & doctor. No patient should be made to feel uncomfortable or insecure while receiving healthcare advise. I will NEVER visit this facility again.

Dr. Jen & Dr. Lamel are 2 of the best in business for cosmetic treatments. I'd never go anywhere…read moreelse for my Botox, fillers, and lasers. #1 in Seattle by far!

I've had a wonderful experience with Dr. Sowder on two different occasions. The first was years ago…read morewhen she was the plastic surgeon on call in the early morning of the day my son had been mauled by a dog. She not only did a beautiful job stitching up my son's injuries, she did everything in her power to bring him comfort and make his experience less stressful. She was able to calm two very anxious parents with thoughtful words and by reassuring us along the way. She explained everything she was doing to both our son and us so that everyone in the room was comfortable. Fast forward and years later I made a very personal decision to explant my breast implants. I was delighted when I discovered that Dr. Sowder was considered one of the top surgeons in the area for explant surgery. She was thoughtful and comprehensive during my initial appointment. She answered every question I had before I asked it and was totally willing and able to give me the exact experience and surgery I was requesting. Her staff was amazing, comforting and insightful on the day of my surgery. She and her anesthesiologist were willing to work with me to do the survey and recovery totally narcotic free. It is now her standard! It's wonderful seeing a doctor choose to change her practice for the better of her community! I have nothing but love and respect for everything she has done for me!

I'm about 9 months out from having liposuction (belly, flanks, and neck) with Dr. Sowder…read more I interviewed several surgeons in the Seattle area, and unfortunately there still seems to be something of a suspicion of men as cosmetic surgery patients. Most surgeons' web sites don't mention men at all. Many sites are vaguely suggestive of ads for feminine hygiene products and feature photographs of creamy-skinned women loping through spring fields and bonding chummily over coffee. It's like a big "keep out" sign for men. So, Dr. Sowder's blog and office page were a real breath of fresh air. The material is down to earth and informative, and she talks about men in a number of different contexts. In person, she's pretty much exactly who you'd expect her to be from reading her blog: friendly, pragmatic, and clear with her recommendations. A lot of folks do cosmetic procedures of one sort or another, but I wanted someone who 1) was board certified in plastic surgery, 2) had a background in academic medicine, 3) did face and neck procedures, and 4) seemed comfortable working on men. Those criteria narrowed the field down to just 2 or 3 people in the Seattle metro area. (Actually, that's true even if you consider #1 and #2 alone - people enter this industry through a lot of different paths, and board certification is not as common as you might assume.) Of course, credentials and demeanor don't mean diddly-squat if you're not happy with the actual work. Like other reviewers, I can only relate my own experience, and it's important to keep in mind that a variety of accessory factors affect the outcome. I think I was a particularly good candidate for the procedures I had, and I've been pretty good about exercising and eating well over the last couple of years, too. I'm hedging not because my results are equivocal but because they're actually absurdly good. Each area looks better than I had imagined possible. Of course, it's subjective: if you saw me on the street, you'd probably think, "Yeah, he looks OK for a middle-aged man." But from the inside, the experience has been really gratifying and transformative. It's surreal to find yourself suddenly living in a much nicer body. Just, please, don't go into Dr. Sowder's office and say, "I'm here because this random guy on Yelp said you'd make me look better than I ever imagined possible!" Two minor points: 1) I don't have the impression that pricing varies too much among providers, at least for the procedures I had. So don't be put off by Sowder's credentials. Her pricing seems quite competitive. 2) Sowder's office staff are excellent, and the office runs like a Swiss watch. All appointments were handled promptly, and the procedure itself was pretty much right on schedule. Again, this isn't necessarily a factor you'd put too much weight on a priori, but it's reflective of good management. And it does make the whole experience a lot smoother.

I have had TWO referrals at Renton office near VMC with different providers at the end of December…read more2025. Only one person has called me back, however, she didn't actually make the appointment. She was supposed to call me back, I believe she was looking for a sooner one. (I actually had that appointment penciled in!) Not a word. I agree, I should follow up as well, but I have had a devastating month and have failed to "follow up" on a few things. If someone is going to be making suggestions as to best treat my spine, I want to get not only 2, but 3 opinions! The other is lined up just fine, completely different facility. They called me right away. Now it will be months before I can get into Proliance. It was actually down the same week, two days before the one at the other place. My phone updated and I lost many notifications and appointments, but it was definitely down! Now they have no record of it. Just great.

I've been to Proliance many times over the years, both as a patient and as a caretaker. I primarily…read morevisit the Renton location, but I've also been to the Tukwila urgent care. The biggest plus, honestly, is convenience -- it's very close to my house. Beyond location, the experience really depends on which provider you see. Some have been genuinely impressive, while others appear not to be keeping up with modern techniques. Recently, I had a consultation for shoulder surgery, and the procedure recommended by a Proliance surgeon was later described as "antiquated" by two other surgeons. Even my physical therapist pulled up NIH recommendations to show me how starkly different (and outdated) the proposed approach was. I understand that professionals can have differing opinions, but this was shocking and significantly undermined my confidence in their surgeons as a whole. Additionally, their lack of a modern patient portal is frustrating and, frankly, unacceptable in 2026. They do not use widely adopted systems like MyChart and do not participate in Share Everywhere, which makes it unnecessarily difficult to share medical records with other providers, such as a PCP or specialists for second opinions. It also makes it difficult to ask follow up questions or communicate with your provider. Convenient location aside, the variability in care quality and outdated systems make it hard to recommend Proliance.

Easy to get to in Issaquah. Always on time. The radiology tech is so great. Makes you feel…read morecomfortable when you are there with that machine! She is always is so positive and gives all the information you might need. If you are needing a mammogram, I recommend this location of Overlake centers.

Professional, caring staff that made my visit quick & easy. God bless everyone!‍I had forgotten my…read moremask & they provided one plus water if one perchance desired.

This is very weird phrase for me to use for a medical practice, but I really enjoyed my visits to…read moreDr. Gee. She and her staff are really down to earth and instead of being put off by my sometimes weird sense of humor (having my skin checked for melanomas, ya know, that can make a person kind of nervous, and I respond by joking) laughed and felt comfortable sharing their own hilarious stories with me. Definitely the most positive setting for having moles taken off my skin. I had to have a couple "problem" spots removed and NBD; done and done. I opted to get a mole taken off my face purely for vanity reasons, and a couple months later it's healing beautifullly (I mean, obviously it's healed -- I just mean it's fading out now). I also like that Dr. Gee will do things like remove skin tags for you -- I have a friend who went to a dermatologist who made her feel like an idiot for asking. Skin tags aren't a big deal, but if they bug you, why shouldn't you have them removed? Anyway, this is a place I am happy we found.

I hate leaving terrible reviews, if I don't like a particular service, I simply do not return. In…read morethis case, Dr. Gee closed her office and moved to a new location and is now MIA when I've tried reaching out multiple times to resolve billing issues. I was sent bills from collections three months after my last visit, with no knowledge I still owed. I was never sent invoices and when I left my last appointment, I was told I was all paid up and all of my medical records were given to me since she was closing down the office (suddenly and unexpectedly). Unprofessional business practices, she also came off extremely distant and unsympathetic during my office visits, and did not spend much time discussing things with me. She did remove 6 moles (one was stage 1 melanoma) so I am thankful for that, but honestly her staff help (Megan) was the only redeeming quality. Based on her responses to negative reviews, I'm sure she'll try to discredit me, but again - I am leaving this out of a last resort and absolute frustration.

Back about a month or two ago, Aetna & UW Medicine were having prolonged contract negotiations that…read moreseemingly wouldn't have any settlement in a timely manner. During that time I had to look for medical care elsewhere and discovered Pacific Medical. My initial contact was with a receptionist (name ?) who was the most pleasant receptionist I believe I've ever met. She was so helpful and arranged an appointment for me to meet a new PCP (Primary Care Physician). She transferred all my medical records from UW Medicine making the process painless. Did I mention the receptionist was so very pleasant? After my initial meeting with my new PCP, I was thoroughly impressed with the staff at Pacific Medical. The medical facility is really close by my apartment, so traveling back and forth is not a problem. Lots of parking, with about half dozen Handicap parking stalls directly out from the front door of the clinic. Perhaps the time spent with negotiations between Aetna & UW Medicine was my good luck.

I can't say enough positive things about my visit this past friday. The front office staff was very…read morefriendly. They were prompt to call me back. I saw Dr. McLaughlin. I was extremely nervous, but once we started talking, he was such a kind and caring man, that my nerves just faded. I felt like he listened to me and we worked out the best possible scenario for my needs. One thing I really appreciate about him is that he sat down and talked with me without typing. Every doctor I have been to in the past types their notes as they talk to me and I don't really feel heard. I am very grateful that I found him and I also want to say how appreciative I am of his nurse, Caroline, for reaching out to me personally the week prior to see how I was doing. I can't remember any prior doctor's office staff reaching out to me like that and she spent a considerable amount of time talking to me. I felt so much better after our chat! I definitely believe Dr. McLaughlin when he says Pac Med puts their patients first.