Popped in looking for a sling bag that would fit my 13' iPad Air. They had a wide selection of…read morebackpacks and sling bags. The clerk was very helpful and helped me evaluate choices. I found one on sale that met my needs.

Top quality durable tactical clothing, shoes, packs and bags. Very friendly sales associate. This…read morewas my first time in one of these stores. Prices seemed high, hopefully they have good periodic sales.

I had such a bizarre experience at Dillard's on Black Friday. I was there with my mom and she was…read moreprimarily the one shopping. She was searching for nice shirts. I don't know if the folks working were just bored or if it was company policy, but they followed us around like hawks for our entire visit. It was like they thought our tax brackets were too low to be shopping there. At one point, I lost track of my mom and tried to call her but apparently Dillard's is a dead zone for phone service, so I was clearly looking for her and one of the workers looked *extremely* concerned and approached me about it. We went into a dressing room to try on *three* shirts and in that time period, literally what, 3 minutes?, one of the ladies working knocked on the door to make sure we were okay. Seriously? We were going to buy all three shirts, but it turns out that none of them were on sale. A basic sweater that said "Merry" on it was going for ~$90, so I said nevermind to that one and the woman looked mildly annoyed despite still making a close to $100 sale from us. But why would a department store have no promotions whatsoever on Black Friday of all days? Really just so strange. I won't be back.

I'm trying to order a dress for a wedding I'm in dealing with nothing but rude and unhelpful staff…read more I went into inquire about a dress. She said it wasn't available in my size went out to my car pulled it up online and ordered it myself. I don't see why you can't hire a younger workers. I'm sick of dealing with these people who aren't efficient at their job and rude.

Staff was super helpful when helping me size my suit. They didn't have the color I wanted but they…read morehelped get it on order online and had it shipped straight to my house a few days later. Will definitely be back shopping here again

I won't lie, I LOVE J. Crew clothes. However, all J. Crew stores aren't created equal. The Short…read morePump store is a good one! The sales staff is friendly and great at helping you pull together an outfit. They will even only pull sale items if you are being budget conscious...and not make you feel lame. The only disappointing thing is they don't get all the items that some larger stores do...meaning not the full suit line or other items.

I've been to this Kohl's store a handful of times. All of which with my mother. It's a good place…read morefor women's clothes primarily, but obviously Kohl's offers plenty of household supplies and other items as well. And Amazon returns now, for whatever reason. So far, the store has been orderly and neat. It's easy to find professional attire. I wouldn't say Kohl's is my favorite department store in general, but this location is run well and I'm sure I'll be back. And probably with my mother in tow.

Horrible place to shop and returns are a nightmare!! Online shopping is a scam, they use 3rd party…read moremerchandisers so if something's wrong it's impossible to get it fixed, you'll get an overseas call center!!!

I LOVE this store and the people were fabulous. Chris helped me out perfectly. I went in with one…read morething in mind and Chris said, no, they did not carry that item, and showed me what they did carry- some wonderful short sleeve linen shirts. Perfect! I'd had a new one in mind, and they had what I wanted. Chris was the best salesperson. I will be sending people to this store, especially for gifts for me!

My review has nothing to do with the service I received at this location. It has to do with the…read morequality, or lack thereof, with the shirt I purchased ONLINE. Short and sweet... I ordered an XL in black/short sleeves. Untuckit sent me a large. When I opened the package, the shirt was thin. Paper towel thin. Not kidding. Needless to say, I went to the store a day later to return it. Instead of mailing it back, I read some reviews elsewhere that stated their customer service online is less than stellar. So I didn't want to take a chance with that since the subpar material of the shirt was enough for me. The associate in the store was nice and gave me no hassle at all. The shirt was still in the bag, folded up. But the kicker was, he told me Untuckit doesn't even make this particular shirt anymore. Explains why I was sent the wrong size, on purpose. My one and only experience with a $100 shirt is my last.

Lovely outdoor mall at the area. I can see this is a really good neighborhood. Very well paved and…read moreconstructed. Kids play area through out the mall. Great for family. I love it has hallway/balcony. It's great for the hot days and rainy days. We were there in the middle of heatwave. Definitely helped a lot. Great selection of brands and shops, fashions, accessories, shoes, food and beverage etc. I don't really see any sale or discount signs at any store. Most likely just regular prices.

We came to this place to get some ice cream from Cold Stone, but it turned to be a such a fancy…read morepleasant shopping center. It was open space layout with two floors of structures. In open spaces they had lots of kids activity and relaxing spots. Whole area was kept clean and constantly monitored, excellent service all around. There were several escalators, elevators and restrooms throughout the shopping center. Plenty of parking spots were available all around, pavements could use some improvement. As we walked around for a bit, I found many of my favorite stores like Lululemon, Dick's, Lego, H&M and an Apple Store too. It was a good mix of popular and expensive brands. They had Macy's and Dillard's departmental stores. Several of the restaurants included CFK, Chick fil a, Chipotle, The Cheesecake Factory, Texas De Brazil, Magliano's and lots more. Initially we went just to just visit Cold Stone, but we ended up spending couple of hours at this shopping center. I also found the rare Capital One cafe. We spent time shopping in Dick's as well. Overall I was really impressed by the quality and offering of this shopping center but since it's outdoor, feels very sweaty walking on hot days..

Serious props to Crystal in the Bedding and furniture department! I hate retail shopping but my…read moresister insisted we go look at mattresses at Macy's due to some orthopedic challenges I have. Crystal came up to help us and we were thrilled! The woman knew her stuff and I even ended up with the extended care plan! She had me try out about six different levels and styles and asked fantastic questions. My sister and I both recommend Crystal at Macy's Short Pump for a knowledgeable, fun, and super helpful guide to quality furniture and mattresses!!!

The selection at this Macy's is good but not great. Not sure if the quality of their clothes are…read moregoing down all across the country due to "fast fashion" online which is ruining good quality clothes. The staff customer service is a hit or miss here. But I had an awesome experience with Shareeda (spelling?) at the M.A.C. counter! Not only did she help me find the specific products I was shopping for, she helped me with beautiful eye makeup for my business headshot at work that day. She listened to the "natural" style I wanted and nailed it! She was so lovely and supportive. Give this lady a bonus!

I made a purchase online at BR Factory and when I received minutes later the confirmation in the…read moreemail one of the items had the wrong color. I immediately called customer service to see if they could correct their mistake and change it to the color I originally requested only to find out that they cannot do it. Something so simple and they CANT do it. Forget about finding a chat or email to contact BR...nowhere to be found in their website. LAST TIME I order online from BR. #fail

This is one of my favorite stores. The Short Pump Mall location has a much larger selection of…read moreclothes than my local BR. It's definitely worth the 2 hour drive to shop at this mall. I have to stop by here every time I am in Richmond.