Joe P, Freddy and Dave were wonderful! They were on time, courteous and cleaned up perfectly…read moreinside and out. They took time after installation to go over how to clean windows, what we needed for paperwork in terms of energy star credits, etc. Three great employees. Lorraine Barnes Norton MA

Best Window company in RI!!!! Family owned and it shows. Fantastic communication and straight…read moreforward excellent pricing. The crew that installed were second to none. Joe and his crew were friendly and were great craftsman. Could not beat this team, from Anthony and his dad to Leah in the office and Joe and the crew. Great job guys!!

I love meeting a professional who does not try to discourage me from attempting a big project in…read moretheir field without their full service involvement. I was feely mighty ambitious and thrifty when I called Krystal Glass to ask for a consultation regarding a big mirror project at my new dance studio. Jimmy made time to meet me at one location and to accompany me to two more nearby locations on the same visit. Together, we checked out several used 6 x 8 mirrors at a nearby gym, looked at a few other mirrors I had in storage, and did a recon trip of the mirrors' final destination. Along the way, Jimmy provided the information that I needed about the correct tools for moving and installing the mirrors myself with a friend. (I should have brought two friends and insisted upon paying them). He also consulted with me, my contractor friend and the building GC about the best way to build secure and attractive frames for the mirrors. After we completed the framing and moved a couple of the mirrors on our own, I wound up asking Jimmy to help procure, move and install the rest of the mirrors onto the frames. Jimmy and his team handled my many requests promptly, with kindness, patience and professionalism. I will be back with any and all of my glass needs and I will also be providing referrals. Thanks to Jimmy's input, we put together something amazing. Behold!

We just finished our new building in Providence. Krystal Glass did an awesome job on all the glass…read morewindows, doors, and storefronts. They provided exceptional service, custom-making every single unit. They were very patient in working with our architect and accommodating all the changes he requested. Jimmy, the owner, is a great person to work with. We couldn't be happier with the results. Thank you, guys!

I initially had my shower glass door installed during Covid and just loved it. Recently I noticed…read morean issue with the fasteners. I wasn't sure what the company would do as it was now 5 years old. When I called Monique said she would get us on the schedule ASAP and in days they came to our home. 2 gentlemen both named Chris evaluated the problem and not only did they fix it but did additional measures to reduce the likelihood of it happening again. I can't say enough about their service, would highly recommend.

when you walk in the door you are greeted by a woman who answers your questions and shows you the…read moreproducts. once you make a choice the installer talks with you about price and timeframe. very friendly and professional staff. The quality of the product and installation surpassed my expectations and the price was appropriately 65% less than the competition. I'm not a big reviewer but this place deserves your business.

Sean was very knowledgeable and patient in helping us design our shower. His expertise in the…read moredetails was deeply appreciated. In addition, the installation crew was polite and very professional. Would definitely use them again.

Been a customer since 2001. Called recently to get glass shelves made clearly the person taking…read morethe measurements down heard wrong and made the shelves 23 inches wide vs 28. Called back she said for mistakes they charge at 50% to redo the order so agreed. Went into pickup new shelves brought the old ones back asked if they would compensate for old shelves. Some one named "Mike the Manager" says "take their money and tell them to get the Fu#k out". I guess that is how this places treats 20 years of loyalty! There was no need to be rude and I guess the language was the cherry on top! Says more about the type of business this is!

Professional, great service and product. They know what they are doing. Purchased two storm doors…read more Came in on time and installed. Also purchased hand rails for porches. Honest, family owned business!

David is always very helpful. I use Phoenix for fixing my broken windows and window parts. they are…read morealways knowledgeable and helpful. Keep up the great work Sean

years ago this company was run out of a business located at the corner of North Main street and…read moreGrand view street on the east side of Providence. these fuckers found it "ok" & "neighborly" to BLOCK GRAND VIEW STREET every morning with delivery trucks. I use to call and berate them because it was a safety issue. they did not care. even though i sold my real estate portfolio in and around the east side of providence i would NEVER give these clowns one cent of my money.

We had our windows and door done at Venture windows and we are so glad we went with them. No…read morepressure and the whole process was not only painless, but it was actually pleasant. Everyone was friendly and professional.

I had a wonderful experience with them. I had a leak in my shower and didn't know what to do about…read moreit, I knew I needed to replace the shower altogether. They were highly recommended so I reached out to get a quote. This experience was all new to me I had no idea what I was doing, but they were very kind and walked me through the process. The lady I spoke with was very respectful and answered all my questions. They sent someone down to get me a quote, which happened quickly and effectively. Their quote was more affordable than what I was expecting. A few weeks later I had my shower redone and it looks BEAUTIFUL! I'm Extremely happy with them and highly recommend their service if you need Glass work done. I'm a firm believer in supporting family-owned small businesses. I'm planning on putting in a glass railing around my porch soon and already reached out for round two. You won't be disappointed.

Central Falls Glass was recommended to us so we decided to give them a call. We spoke with Kerry…read morewho was wonderful to deal with. She was able to send someone out for a quote the same week. The gentleman who came out was very nice, professional and the verbal quote he provided seemed reasonable for the work. He told us he would go back to the office and we would receive a written quote by email shortly. Several weeks later and we had still not received the emailed quote. (about 3-4 weeks) I called and spoke with someone who told me the paperwork was likely in a pile. They had been closed for vacation early July but someone would call me back later that day and update me on the status of the quote. It's now September and we have yet to get the call back and have still not received the quote. Very disappointing as we had planned on going with them. Customer service does not appear to be a priority and I wonder how they would have responded if we had an issue after installation.

Excellent service, fine work and very fair. I recommend highly. Thank you ! The Griffins.read more

Kent County Glass Inc. installed a new shower enclosure over a year ago at our house at a…read morecompetitive price and installed it expertly. As time went by my wife and I noticed that one of the panels seemed to have an odd look to it. We never talked about it and both assumed it was light reflection causing the illusion .. One day about a month ago, my wife was entering shower and that odd looking panel shattered. We were a bit stunned and called Kent Glass right away. This was occurring at the onset of Covid in our area and this added stress to the already stressful time. It was quite unsettling! Todd, (from Kent Glass),responded immediately and within a couple of hours, he had cleaned up the broken glass and offered to go back to his shop and cut a piece of plastic to accommodate shower while waiting for a replacement panel, never once mentioning warranty or additional expense while apologizing for our inconvenience..He mentioned he had never had this happen before and that this was just a fluke ...We taped up a piece of plastic instead of having him "make"the temporary fix.! A few weeks went by . Todd showed up today with the replacement panel, installed it and went on his way, commenting that we were to call if any problems..No Charge..He delivered impeccable service. That was outstanding in my humble opinion! 5 star all the way here.. Thanks Todd.! You are unquestionably an excellent example of what a small town small business should aspire to. Especially in these very tumultuous times. Thank you. thank you, thank you! Ken and Kathy