We needed more vinyl siding for a garage wall, we had most of it sided last year and had planned to…read moreput a second garage door in, that never happened . So our handyman constructed a wall over that opening, and it needed siding. We originally bought the siding from 84 lumber so we figured they would still have it. I called and instead of a Hello-Hello start it is "What is your project", I really didn't like that. Please just answer the phone and talk, people will tell you what they want because they are calling to find something out. As it turns out, the siding would have to be ordered, we needed it right away and went elsewhere.

Building a shed, the big box stores didn't have the correct lumber. Called 84 and they had it in…read morestock. Bobby helped me tremendously, good group of guys, very friendly, and unlike most of the other places, they actually knew what they were doing.

Been shopping there for nearly 60 years; always friendly. They are not a giant store but have all…read moreessentials and a surprising number of uncommon items. Ask and they will find it for you.

Since I am no fan of the big box stores (you know the ones), I try to buy all of my stuff here…read more They've got an extensive lumber yard in the back. Whatever you need, ask someone at the counter. They can find it for you, advise you on how to fix it, or tell you where to find it. This is sort of the defacto gathering spot of greater Glen Arm. The have a cool set of the 10 comandments on the wall outside of the store. Obviously, they aren't open on Sunday.

I gotta say, this is the hardware store of choice for me…read more First, when you walk in, you generally see the same faces - this tells me that people enjoy working here. Rarely am I not greeted, and often an employee, if they see me in the aisle will ask if I need assistance. Although not a warehouse store like *cough Home Depot cough *, they have almost everything I need (within reason). I like how they have pretty much every wood stove accessory or repair item, this is something that the warehouse stores *cough Lowes cough* do not carry. Tip: Sign up for their loyalty program. You get discounts and credits towards future purchases. Tip: If you come in with kids, bring a couple of quarters for the old school HUGE gumball machine.

There is one jerk of an employee that works there and sadly, it ruins the whole experience. My dad…read morewent to return a bag of soil, he had purchased one too many. The same arrogant guy gave my dad a hard time, just as he always does for me. I should preface this extra part by saying my father is also recovering from knee replacement surgery. The guy held the door open and told him to carry the soil into the store. When he saw my dad struggling to walk and carry the soil, he got so annoyed by him that when my father finally got close to the front door, he shut the door in his face, and walked back inside. This is my absolute last straw with this place. You cannot bill yourself as the "friendly neighborhood hardware store" and keep doing things like this to your customers. I will gladly take my business to a more commercial enterprise and save myself 30% for the trouble.