PLEASE do not order or spend one dollar with this poorly run outfit. It is a Baltimore joke. I…read morepurchased doors and they explained they would take 1-2 weeks to arrive...3 months later still no doors. I could have had entire kitchen cabinets made and the interior doors are flat nothing special. They blame their vendor and when I ask why they use the vendor they explain they have always done it that way. Clearly not a woman in site because if there were they would have cleaned up this mess by now. CEO, COO--THEY ALL SHOULD BE FIRED IMMEDIATELY.

I went to 84 Lumber intent on purchasing $5000 in building materials. I started my list with 2000…read morebf of 1x3x12 furring strips. The twelve year old working behind the counter scoffed and said they "don't sell that kind of stuff here". WTF? What kind of stuff? Lumber stuff? If they don't stock it, then try to stifle your laugh and say that. Off to Home Depot I went to purchase those and all future lumber. If only 84 Lumber listed their inventory online I could have saved a trip.

Needing a new washer and dryer, I did my research online for a good set that helps with pet hair…read more The Maytag Pet Pro washer and dryer got excellent reviews and were on sale at Lowe's. When I arrived, they had both in store and Tim provided assistance in explaining the features of the washer and dryer, plus ringing me up with the sale prices. I was rung up and had a delivery date in less than 8 minutes! When I got home, I received a text from Lowe's giving me a delivery window of the next day between 8 AM and 8 PM, then got another text later with a window of between 12-4 PM. Waiting at home all day, I finally got a phone call from the delivery dispatch saying the truck broke and I would have to call to reschedule my delivery. Ugh. Luckily, they could schedule me for the following day. I got text updates and was able to track Manuel, my delivery driver, on the Lowe's app. Manuel arrived and had my washer and dryer, plus new venting, installed within 20 minutes start to finish. Excellent service by Tim at Lowe's and by Manuel, delivery/install.

Ok, I asked for help and was sent to the wrong isle each time. Not once did a staff member even ask…read moreif I could be helped. I was obviously looking like a lost soul in an unfamiliar land! Most of the staff that I did see was just standing around chatting with one another so it wasn't as if they were helping other customers. I wandered around for a little longer on my on SO I THAT DIDN'T HAVE TO INTERRUPT THE "BUSY" staff from chatting with each other to try to find what I needed but no luck. I'll order my items online. SMH!

The store is absolutely gorgeous with a mind blowing variety of displays and the staff is…read morefantastic! All future tile needs will be from this shop!

Several years have passed since I decided to renovate my master bathroom. What began as baby…read moresteps, and eventually grew to a moderate climb, came to a screeching halt when the pandemic began. Maybe I shouldn't have spent the two years prior "thinking" about a new bathroom because now four years later, I'm finding supply chain issues and stock problems. I visited all the major home improvement stores to look at tile, countertops, vanities, bathtubs, toilets, etc., only to be told almost everything is out of stock or has outrageously long wait times. My contractor (who needs his own five star review) told me about HV Tile & Stone. It was easy to make an appointment and when I arrived with my ideas and specs in hand, Don Wernecke was eager for my business. Within 30 minutes, I had a good plan in place for my bathroom and had shower/tub/floor tile and grout all picked out and drawn up to order. The showroom is very organized and I appreciated so many choices in tile. Don put all the samples on a work bench table for me to see it all together and this allowed me to envision luxurious baths in what could become my favorite room in the house. This place has everything you need for tiling. Great sample tiles and excellent customer service. And, just because it's Smalltimore, we figured out we have several close friends in common!

I have an old rowhouse in Baltimore that had the original wood floors with holes in some places…read moreshowing dirt floor underneath, uneven flooring spots, loose boards, etc. I was nervous to get a new floor for this reason, plus I have had plenty of bad contractor experiences. But everything went great with Floors Etc. I got an estimate, met them at their showroom, picked my flooring and took a sample home, set up a date for install, and they showed up on time! They got the work done in a timely manner and it looks great. They were out of stock of the stair floor nosings, but got them and installed then a couple days later so no big deal. I am very happy with my choice.

I purchased luxury vinyl tile for my kitchen from Floors, with the assistance of designer Matthew…read moreHorwitz. Their price quote for removal of my laminate flooring and installation of the LVT, which I feared would be very expensive, was in line with other estimates I received. I'm so glad I had Floors do the installation. The crew, from designer to field supervisor to installation crew, were outstanding: on time, highly professional and so very skilled, efficient, friendly and overall, people I felt lucky to meet. And the plumber they recommended (Fabian) to do the refrigerator/stove water/gas/electric disconnect/reconnect was also great. I love the finished product and recommend Floors without reservation!

I don't think this place is in business. No one reachable by phone, and their internet site…read moredoesn't exist.

The Tile Shop was a great experience, each and every person was kind and knowledgeable. Tom,…read moreAssistant Manager was the person who helped us from picking out tile, helped with design, ordering and was a great help with every aspect of our 2 bathroom remodel, and scullery. It was a much larger project than I realized and Tom was amazing. I will always use The Tile Shop.

Fully went here to buy tile for my shower under contract. There were 4 employees talking and no one…read moreelse in the store. Not once did anyone offer me any assistance or even greet me in the store. I usually don't write these sort of reviews but it was obvious they were intentionally not trying to help me.

I am a licensed contractor in Md. I needed a new well tank so I got a "Water Worker" from Home…read moreDepot for $350.00. I had my guy go to Schumacher Plumbing Supply to buy two 1" connectors. They should have been less that $20.00. They (S&S) charged me $50.00 each. That Home Depot "Water Worker" tank lasted 5 weeks. I tried to buy a X-Trol brand from Schumacher and Seiler. Their price to me was Over $1,650.00. I was angry! I went to NorthEastern Supply and got the same tank for $820.00. The $50.00 connectors at S&S were $15.00/ea at N.Eastern Supply. I called S&S and asked what they were doing and I was told that even as a licensed contractor, I didn't have an account, so, they charge list price And Nobody Else does that. To the average citizen I say do Not go there unless you want to be gouged by them. Schumacher and Seiler??? Stay Away unless you have money to burn.

Horrible customer service. No one present in showroom who could assist you. Michelle (manager) is…read morealways out with family issues, doesn't return phone calls even when texting her private phone, missed deadlines when quotes would be ready with no communication. Walked into showroom 3 times. Last time was tossed around from person to person since Michelle was out..one person Lisa said she was so sick with eyes burning and didn't want to get me sick, other person had a client coming in soon and she could get me started but had to stop when client arrived. I was there for a modification of a long awaited quote before my departure out of the county. Referred by contractor who is doing bathroom remodel. They actually asked me to come back tomorrown after they contacted Michelle and she was not coming in by noon. I tried to work with Harford Road showroom and the quote but referred back to Timonium. They just lost $5,500 sale to Ferguson home.

I recently purchased kitchen cabinets (Waypoint) and granite countertops from Baltimore Granite and…read moreI highly recommend them! Kelly's and Emily's service from when I first walked into the showroom until our last email after the bill was paid was quick, personable, smooth and they made it easy. They had a great selection of granite to choose from and the costs were less than what I had seen in other spots since I was purchasing direct without going through a designer or contractor. They were patient with all of my many questions! Although the project was delayed by 4 months because of the pandemic, Kelly was very patient with rescheduling everything. The staff that came to my home for both the measuring and install were highly professional. Even the local Baltimore delivery company that delivered the cabinets (CDS) had great service. Granite and cabinets both arrived with no defects at all, and look great. Even if you live in Baltimore city it is worth the drive to their show room!

From the owner: Kitchen and Bath Counter tops and custom cabinetry. We sell…read moregranite, marble, quartzite, and quartz.

I absolutely adore Chesapeake Tile & Marble. The first time I came here was to find tile for my…read morebathroom wall, which they did not have but had several tiles that were similar. I can't do similar. I need exact LOL but the customer service was so nice and helpful. Today, I went in for tile for my shower floor. I have no existing shower floor so I could literally go with anything as long as it complimented the rest of the bathroom. The tile selections are endless. And pricey! But get this, they have a discontinued room. Shhhh. Go in there and maybe show them a picture of what you want and ask if they have anything similar that is discontinued. I was able to get a porcelain tile that retails at $20 a piece for $8 a piece. Score! And the manager is so friendly. He supplied my mom her tile when she built her house years ago and still remembers. He gave me a bag of their grout which doesn't stain or grow mildew. Would definitely recommend Chesapeake Tile & Marble for anyone doing some renovations or new build. You'll find one of a kind tiles that your regular home improvement store won't carry.

This is a way overdue 5 Star review for Chesapeake Tile and in particular, the owner Shane Ghan ! I…read morehad been very frustrated with another local tile store to purchase tile for my kitchen floor as they were astronomical in their pricing and lacking in their customer service! A friend recommended Chesapeake Tile and I was not disappointed! I brought in my tile sample and Shane did a search with his distributors and found the exact same tile for half the cost of the other tile store! He accurately estimated the quantity I needed and expedited my order!! I experienced excelllent customer service with Shane and his staff and I so appreciated his integrity knowing I was getting the fine quality tile I wanted at a fair price 2 qualities that are unfortunately hard to find these days!! Many Thanks Shane , Leigh Farrell