Had a little separation on the front bumper trim of my suv so I brought it to Frankie's after a close friend recommended them. I was given a fair price to replace the trim that I already purchased. I came back a couple days later and had an amazing overall experience. I dropped the car off. They gave me a ride to my office so I didn't need to pay an uber, which was great service. They ended up calling me a couple hours later to pick up the completed job. I returned to my car that was fully repaired. It is an amazing job. Even got it cleaned inside and out before returning it to me. I don't wish to have damage to my car but if I ever do I will certainly comeback. I hands down recommend Frankie's to anybody that can use their services. read more

Frankie's Auto Body - Auto Repair Near Me - Edison, New Jersey

OMG! What a wonderful experience! I was referred to Frankie's Auto Body by the insurance company. It's been a great experience from start to finish. The staff are courteous and not bothered by questions. I had them do additional repairs beyond what the insurance was covering. They were willing to work with me and I felt the charges were fair. I'd definitely use them again read more

One of the nicest people. I brought my car with a scratch and a dent on Wednesday. Got a decent quote on it. Returned it to me on Friday before memorial day weekend. Dealt with my insurance and even helped me with my rental car. I can't thank this place enough. read more

Frankie's job quality is awesome He is man of his words, exactly did what he had said in the beginning on time, nice and clean and very Gentleman . I personally recommend him to everyone for any type of Body shop work He is excellent read more

I went in to get a estimate to get my car repainted. The guy came out and right away started with the hemming and hawing how they only really do insurance work and not cash . I told them my insurance company recommended them. He then said his boss really doesn't like to do these jobs and it's up to his boss. Right there I could tell the price would be astronomical! Along with the guy making it seem I was inconveniencing him. Such. Shame! read more

Fixing my car and working out with the third party insurance went well... Alex worked out very well with price adjustor... read more

First and last time using this place. Oem parts were to only be used and they lied and used aftermarket products which was specifically told to them only OEM parts. Due to the warranty on my vehicle. Im missing components from my door still and had an item taken from inside my car by them while at their shop. Stay far away from this place. The estimator did his job well after that it's a pure shit show. I have two doors that don't match now thanks Frankie Auto Body! read more

Friendly service. Did insurance claim repairs in the timeframe initially given to us. Superb job. Will recommend to others.

My son was coming out of a parking garage with his 2012 Acura TSX. Some idiot decided to give my son pointers with leaving the lot since there was a big SUV having an argument with the minimum wage lot worker who barely spoke English. The idiot "helping" my son obviously didn't Know that parking lot curbs have steel bullnose that protects the concrete sidewalk, so when my son's tire hit the street, the entire front bumper landed on the ground. He managed to tie it up with some rope in the trunk and brought it to Frankies Auto Body about 3 blocks from home the next day. Alexis runs this shop. His first move was to evaluate the damage, which is the scary part. Alexis got us a great deal on a replacement bumper Bottom line: Alexus provided us great service, a fair price and polished the entire exterior while another worker vacuumed the interior. Perfect all around! read more

Went here to get a plastic tow hook cover on my car repainted. They did a solid job for a very fair and reasonable price. Would definitely go back for other services in the future. read more

Last Saturday night or Easter Sunday morning, someone sideswiped my car and damaged it. I called GEICO and they sent me to Frankie's Auto, the process was seamless, quick and very professional. When I went to pick up my car it looked new again. Highly recommended! read more

Where do I even begin ... told me 2 weeks ended up being 3 months ... if I was told that upfront I could have made a decision as a consumer to continue service here or find another auto body shop... after two weeks was told another week .... Rude , always seemingly unhappy, and unapproachable receptionist ... They Do not return phone calls ... For me Customer service is everything, if that was at least good I would have been much more patient and understanding .... overall a big disappointment. read more

Very professional and polite. Quality of work was outstanding and they didn't even require a deposit. I've used their service twice and have been very happy with the work each time. This is my only auto body repair shop. No need to look elsewhere. read more

Got into an accident and it was really convenient that they had a Geico employee working there to help check out my car and get it fixed! It was a fender bender so my fender needs to be fixed... nothing too crazy. The Geico employee was prompt and professional and so did Alexis (the owner). Told me it would be fixed in a day or two. Almost a week later it still wasn't done. I needed to arrange transportation but they never let me know an accurate time to expect my car back by. And then, after complaining to Geico,did the shop tell us that they were waiting on parts. I was infuriated. I needed my car for work so I had to pick it up, 75% complete, and then bring it back when the parts arrived to be fixed. Infuriating. read more

This place is simply the best of the best. There are not enough words to say about everyone that works here. Everyone is very professional! The work is impeccable and you cannot even believe that the vehicle was in an accident after being repaired. Alexis and his team delivers amazing results. This is the only place I would ever trust to fix my cars. It is my go to place and I would recommend them 100%. read more

I got my Bentley fixed here which no other shop was willing to take in. There was another shop Ultimate Image close by which has a fancy showroom and they wanted to change entire door for a small dent and charge me 5X of what Frankie's charged me. Frankie's did an excellent job and delivered my car on time as promised with the lifetime warranty. I highly recommend you check with Frankie's before you deal with anyone else in the Edison area. read more

I initially went to Frankies for insurance estimate. I did research on other body shops and went back yo Frankies for the repairs to the paint and grill on my Infiniti. They did an amazing job. The service was excellent efficient and friendly. I would definitely recommend them read more

professional workers with a really friendly and nice staff. they took care of my care and it came out as new read more

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Amazing service. Professional and friendly staff and they did an amazing job on my vehicle which had extensive damage ($9,000 worth). Kept me updated on the service being done, and it was completed so much faster than I expected. My car looks brand new! Will definitely go back should my car need work in the future. Highly recommended. read more

I had extensive damage to the back of my car when I was rear-ended while waiting for a light about 6 weeks ago. I chose Frankie's Auto Body because it is a Geico-associated facility and their work is guaranteed. Eleven days after bringing my car to Frankie's I was more than happy with what I saw. I had a trunk that was being held closed with a bungee cord and an entire bumper smashed into pieces and protruding from the car on the right side, even though the impact was more to the left. Looking at my newly-restored vehicle there is no evidence whatsoever that it was damaged. The paint is a perfect match! The staff in the office and the men who repaired my car were welcoming, reassuring, pleasant, patient and informative. I highly recommend Frankie's to anyone who needs work done on their car. Thank you to everyone for excellent workmanship and for being patient with someone overwhelmed by an otherwise upsetting experience. Barbara L. Metuchen, N.J. read more

Got my car fixed here from two accidents. They staff were friendly and very helpful. Repair didn't take long considering they had to replace my exhaust system. After picking up the car, I kept hearing weird noises so I went back. They found out what the issue was and fixed it within 15-20 minutes. Great place and great service. Definitely recommend! read more

I had both the front & rear bumpers alone with the hood done for scratches and dents at Frankie's. Geico recommended this place as it was closest to me. I was given 2 days turn around and got it done in about a day. They did a great work on my car. Service was good and everything was pretty much straight, no hassles or issues what so ever. Overall it was a good experience for me. read more

Best service ever! We were enroute to Florida when the front bumper started to make noise and upon inspection looked like it might fall off. I found Frankie's on my iPhone map app. They worked on it immediately and the work took under an hour. I highly recommend Frankie's. read more

Auto Body work is difficult. It's like putting a puzzle together , so never exactly the same as the original factory work. The result is that you might have to go back. SO, what's important is the customer service and how you are treated if you have a problem. I took my niece there with her Toyota Sienna. Alexis Rodriguez (ask for him) is the proprietor of Frankie's Auto Body, in Edison N.J. And he will strive to make you satisfied. Alexis goes the extra mile in order to make you satisfied and he can always be found. You'll find a man with a smile and a willingness to get the job right and make you extremely happy, unlike any other Body Shop that I ever had to deal with. I can tell you from experience, that once you leave most places, they don't want to see you again and will not return calls or be willing to help you . I Recomend Frankie's Auto Body Shop and Alexis Rodriguez with no reservations . Their customer service can't be beaten. The gals in the front office are also extremely nice and helpful. read more

Frankie's was great in replacing two bumpers for me. The price was the best we found, work was quick but good. Will definitely go back if I need more work in the future. Also, very near Enterprise car rental making coordinating easy. read more

Had a horrible experience at Frankie's, left my car to get fixed for a simple dent and headlight repair. The next day i found that they left the screw drivers and the screws in the hood of my car. And didn't align my car head lights properly and because of them i havent been able to drive my car in the dark. I have never come across such unprofessionalism. Truly disappointed. read more

I had extensive vandalism (key scratches) fixed. Fantastic job done by Frankie's! Their work looks so good that it makes the scratches my insurance company didn't cover look that much worse. Vanessa at the front desk was very courteous and on point. Thanks guys! read more

Someone insured by Geico hit my truck recently. Geico took full responsibility for the accident and suggested that I have my car fixed at Frankie's Auto Body in Edison, NJ. They arranged for an Enterprise Car rental for the duration of the repair. Geico adjuster onsite to handle everything. Frankie's took EXCELLENT care of my truck and kept me constantly informed on progress of repair. Alexis form Frankie's was especially helpful, I would HIGHLY recommend this establishment for Auto Body repairs. I cannot say enough about the excellent care given to my vehicle and myself !!! read more

This review is long overdue. I had what seemed like a very minor issue with my vehicle. I went to Pep boys, Auto zone and even a dealership and no one could help. On a whim I pulled into Frankies on my way home. The shop was closing for the day, but Alex came out to take a look at my vehicle. He told me to come back the next day and he would try to help. The next day I brought my vehicle in and waited inside while the guys in the shop addressed the issue. The inside waiting area is very clean and comfortable. Frankies was able to take care of the issue that 3 other facilites were not able to do... and here is the cherry on top... they did it for no charge!!! I highly recommend Frankies Auto body. The customer service is outstanding. Top Notch. I expected and offered payment for this service so I am completely blown away by the professionalism of this shop. read more

Been treated to nothing but lies, bad service, faulty repairs (car still not fixed five months later), slow service, and general disrespect. Go somewhere else. read more

Always a pleasure doing business with you. All Car light & Heavy Duty Towing of Edison/Woodbridge/South Amboy read more

I have used Frankie's for auto accident damage repair and repair of small wear and tear issues. They are professional, do outstanding work and are always so nice. They have even been able to fix the weirdest small damage issues not covered by insurance without breaking the bank. I wouldn't take any of our cars any place else. read more

They fixed my Tail lamp (which popped out) when i went visiting my cousin in their neighborhood. Never Charged me as they thought it was easy for them. I highly recommend them . read more

are you f*cking serious! my bumper cover was repainted there by recommendation of progressive insurance! huge f*cking mistake! my pearl paint has no metal flakes and now look like a chalk flat on the sun! never use these guys for paint job! probably for any repair,,, what an unprofessional mediocre paint job. scammers charged progressive $1200 for cracked bumper cover replacement and paint. there guys have not done any color matching. just churn out mediocre mcdonald's-style repair job! do you even know what color-matching is "frankie's", and ever heard of metal flakes! for $1200 you could have repaint the whole f*cking hood. good thing you didnt thought! what a mediocre paint job! use dealership certified paint/body shop! this "frakie's" is not the one! huge f*cking disappointment! read more

I have no issues with the repairs themselves, they look good and were timely. I do have issue with the greasy fingerprints on the headliner. I also have some issue with the fact that 2 days after getting it, my car overheated, come to find out, someone left the resevoir cap off. read more

Frankie's Auto Body fixed my Honda twice from collision related incidents and I was very satisfied with the repair work. Staff is very friendly especially Alexis.. He was fair and genuinely insured my car was fixed to my satisfaction! Highly recommend them and will go back if needed in the future knowing I can count on them! read more